Laguna Hills, CA – December 19, 2018 – Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag, due to weakness of the strap securing the bag to the vehicle. The potential number of units affected is 95.
According to the NHTSA Recall Safety Report, the ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash. As a result, there is the possibility that the strap seams could tear under a high load and the ski bag may not be held in its position during a crash. If the ski bag detaches during a crash, it can increase the potential risk for the passengers when the ski bag is not held properly in position.
Timeline of Events
As a result of internal tests in June 2018, which showed that the affected parts presented an unintended behavior, on July 3, 2018, the matter was presented to the Working Group of the product safety committee at Dr. Ing. h.c. F. Porsche AG. Further analysis identified the usage of an unapproved sewing thread. Due to a relocation of production, the supplier used a new sewing thread, which did not meet the required specification. On November 21, 2018, the product safety committee determined a safety defect and decided to implement a voluntary safety recall.
Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall is expected to begin January 27, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is AJ12. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-844.