Welcome to the Recall Matters Blog!

Today, we start the engine to the latest vehicle from MotorSafety.org – the Recall Matters Blog.  This blog will provide news, tips and information related to automotive recalls that extends beyond the recall announcements themselves.  Since our inception, MotorSafety.org has provided consumers with a thorough listing of every vehicle recall issued by NHTSA, as well as manufacturer voluntary recalls that are yet to be government mandated.  This latest addition of blog content allows consumers to learn more about how to protect themselves further from dangerous recalls.  We’re excited to have you!

Sean ReyesWelcome to the Recall Matters Blog!

BMW Recalls nearly 45,000 Vehicles Due to a Potential Coolant Leak

 

Lilburn, Georgia – November 7, 2018 – BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold, which can increase the risk of a fire.

The Defect

According to the NHTSA Recall Safety Report, approximately 12,781 Model Year 2013-2018 BMW 328d and 328d xDrive Diesel engine vehicles were equipped with an Exhaust Gas Recirculation (EGR) module that featured an integrated cooling component (“cooler”). Over time, this component could start to internally leak glycol coolant, because the recall component was not produced with sufficient long-term durability characteristics. During vehicle operation, if an internal coolant leak began inside the EGR cooler, the fluid could mix with normal diesel engine soot/sediment. This combination in the engine environment with high temperatures normally present might result in smoldering particles, which in very rare cases could lead to the melting of the intake manifold. In extreme cases, this could result in a possible fire. During vehicle operation, the driver may be alerted to this condition by one or more of the following: A warning symbol in the instrument cluster displaying a loss of engine coolant, a reduction in engine power, an unpleasant odor (exhaust gas), an unusual noise from the engine compartment, and/or smoke from the engine compartment.

Timeline of Events

On July 26, 2018, BMW submitted the required Part 579 report, to which NHTSA assigned “18F-137” as the Foreign Recall ID after BMW became aware of an issue in the Korean market. On September 5, 2018, BMW met with NHTSA to explain EGR system differences between vehicles in the U.S. market and vehicles in other markets. BMW provided a summary of U.S. field data including warranty claims, consumer complaints, and field reports which indicated coolant leak warnings, drivability concerns, or damage to the intake manifold. BMW also stated that it would continue to closely monitor the field. In October 2018, further in-depth analyses indicated that it was possible that one incident could be attributed to this issue. BMW decided to conduct a voluntary safety recall although at the time of the report, BMW was unaware of any accidents or injuries related to this issue.

The Solution

Owners will be notified by First Class mail and instructed to take their vehicle to an authorized BMW center to have the remedy performed at no cost. The EGR cooler will be inspected and, if necessary, replaced free of charge. If it is determined that the EGR cooler has internally leaked, the engine intake manifold will also be replaced. The EGR pipe connecting the cooler to the manifold will be cleaned. Owners who have replaced the EGR cooler at their own expense prior to the recall notification may be eligible for reimbursement according to BMW Group’s reimbursement plan. Notification to owners is planned to begin and end on December 17, 2018. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-755.

Sean ReyesBMW Recalls nearly 45,000 Vehicles Due to a Potential Coolant Leak

Kia Recalls More Than 16,000 Stinger Vehicles for Wiring Harness Issue

 

Lilburn, Georgia – November 5, 2018 – Kia Motors America (Kia) is recalling certain 2018 Kia Stinger vehicles for electrical problems relating to a wiring harness. This recall is expected to affect 16011 vehicles in North America.

The Defect

According to the NHTSA Recall Safety Report, the front wiring harness located in the engine and passenger compartment of affected Stinger vehicles may get damaged from contacting a burr on a sheet metal hole on the left fender apron body panel. Such contact can damage the insulation on one or more wires and cause increased electrical short, thereby generating heat. Once sufficient heat is generated, thermal damage may occur to surrounding materials. The damaged wiring harness may then short circuit, increasing the risk of a fire. Owners may or may not be alerted to an issue by illumination of the Malfunction Indicator Light (“MIL”) or activation of limp home mode.

Timeline of Events

On May 3, 2018, Kia Motors America, Inc.’s (KMA) Consumer Affairs Department was notified by dealer of a fire involving a 2018MY Kia Stinger, which affected other vehicles and a structure. On September 6, 2018, KMA inspected the subject Stinger vehicle and identified the origin of fire to likely have occurred in left rear of engine compartment behind left strut tower and under the left hood hinge support. The potential cause of fire was identified as damage to wiring harness insulation resulting in electrical arcing and/or resistance heating.

KMA subsequently conducted inspection of Stinger vehicles at the port for any potential front wiring harness damage and found none. KMA was able to identify that stamping direction of the left fender apron body panel was changed on April 5, 2018, and although testing was conducted to evaluate any potential relationship between front wiring harness damage and fire, the incident could not be replicated during testing. A potential for thermal damage was confirmed due to an electrical short caused by damaged wires, however, and in late October, KMC made the decision to conduct a safety recall due to the single fire incident. No injuries were reported.

The Solution

Kia will notify owners, and dealers will inspect the wiring harness for damage. If no damage is found, a cover will be installed free of charge. If damage is found, the wiring harness will be repaired, and a cover will be installed, free of charge. The recall is expected to begin December 20, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall SC170. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-754.

Sean ReyesKia Recalls More Than 16,000 Stinger Vehicles for Wiring Harness Issue

Toyota Recalls Nearly 1300 4Runners for Insufficient Cargo Load Capacity

 

Lilburn, Georgia – November 2, 2018 – Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota 4Runner vehicles that SET modified to be equipped with a TRD wheel package on which a certification label was incorrect. This recall is expected to affect 1295 vehicles in North America.

The Defect

According to the NHTSA Recall Safety Report, the Gross Vehicle Weight Rating (GVWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. An overloaded vehicle can increase the risk of a crash.

Timeline of Events

During a routine data validation audit on in late September 2018, it was discovered that the accessory weight for the TRD Wheel Package was not accurately relayed to the software used to calculate the load carrying capacity modification labels. The TRD Wheel Package is installed by SET at the request of Toyota and is considered standard equipment on the special edition TRD 4Runner from Toyota. However, the TRD Wheel package weight was not included in the final vehicle certification, and should have been included in the load carrying capacity modification label calculation. This led to affected vehicles having the incorrect cargo weight capacity listed and some having a negative cargo carrying capacity.

The Solution

SET will notify the customers by mail of the noncompliance. An accurate label will be provided to apply over the inaccurate label at no charge. Each label will be customized for the corresponding customer’s vehicle based on the net weight of the accessories installed. Fifteen (15) vehicles have been identified which cannot be remedied solely with a revised label. They may require an alternate remedy to remain in line with net weight restrictions and allow cargo carrying capacity to shift out of negative. These customers will be contacted separately, and options provided, one of which may be the  exchange or upgrade of accessories at no charge to reduce the overall weight and increase cargo carrying load capacity.

Customers will be notified and arrangements made to provide a suitable remedy. SET expects the mailing of customer notification letters to begin on or about December 24, 2018. Owners may contact SET customer service at 1-866-405-4226. SET’s number for this recall is SET18A. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-753.

Sean ReyesToyota Recalls Nearly 1300 4Runners for Insufficient Cargo Load Capacity

Porsche Recalls More Than 400 Cayenne Vehicles for Seat Belt Buckle Fault

 

Lilburn, Georgia – November 1, 2018 – Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 Porsche Cayenne vehicles for seat belt buckle weaknesses. The recall is expected to affect 415 units, which were determined based on information received from the supplier and Porsche AG’s related production records.

The Defect

According to the NHTSA Recall Safety Report, the rear right seat belt buckle in these vehicles was subject to a manufacturing error and a faulty material batch at the supplier. The buckle is weak and failed to withstand the required breaking load in the tensile test of the belt. The function of the rear right seat belt buckle might fail during a vehicle crash, leading to serious injury or death.

Timeline of Events

On September 28, 2018 Porsche was informed by the supplier about inadequate test results during the tensile belt test. Immediate analysis revealed a manufacturing error which, when combined with a change of the raw material used at the supplier, caused a significant weakness in the right rear seat belt buckles with the part number 9Y0.857.754. On October 17, 2018, the Porsche AG product safety committee determined that a safety defect existed, and the voluntary safety recall was issued. The original defect was corrected in the production line as of October 1, 2018.

The Solution

Porsche plans to begin notifying owners and dealers on December 23, 2018. The vehicles will be recalled to the workshop or dealership and an improved rear right seat belt buckle will be installed free of charge, with the component created from use of an optimized manufacturing process and the correct raw material. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is AJ09. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-751.

Sean ReyesPorsche Recalls More Than 400 Cayenne Vehicles for Seat Belt Buckle Fault

Mercedes Benz Recalls More Than Four Thousand Vehicles for Incorrect Battery Covers

 

Lilburn, Georgia – October 31, 2018 – Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. A documentation error may have resulted in a potentially incorrect battery cover to be installed on the starter battery. This recall affects 4,073 vehicles.

The Defect

According to the NHTSA Recall Safety Report, Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain 2018 C-Class (205 platform) and E-Class vehicles (213 platform) vehicles, an incorrect cover for the starter battery could have been installed. The incorrect cover may not have the required geometry to provide protection for live electrical components.

Since the cover for the starter battery may not cover the live positive electrical wire, in certain crashes, the vehicle’s strut brace may deform and short circuit the battery. If the battery is shorted, on-board electrical system might not be able to support post-crash functions (such as emergency door unlocking from the outside by an emergency responder, or activation of hazard warning lamps). Unlocking and opening of the doors from the inside is not affected. A short circuit could also lead to an increased risk of fire.

Timeline of Events

DAG’s initial investigations were based on a report from the production plant in September 2018, regarding the installation of wrong positive pole covers for the starter battery. In October 2017, a documentation error following a design change was identified as the root cause of the installation of an incorrect starter battery cover, and the range of potentially affected vehicles was identified by the end of 2018.

Multiple analyses were performed to evaluate possible consequences of the faulty installation, revealing that an incorrect battery cover might not provide the necessary covering for a live electrical cable on the battery. Several standard crash test scenarios were analyzed in detail, and it was determined that in specific crash situations with a heavy deformation of the brace strut, the strut might contact the electrical cable on the starter battery, increasing fire risk. The voluntary recall was ordered at in October 2018.

The Solution

As a precautionary measure an authorized Mercedes-Benz dealer will replace the positive pole cover on the affected vehicles, free of charge. MBUSA will notify owners by mail. The recall is expected to begin November 23, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V- 725.

Sean ReyesMercedes Benz Recalls More Than Four Thousand Vehicles for Incorrect Battery Covers

2019 Jeep Cherokee: Recall Alert

2019 Jeep Cherokee: Recall Alert

Vehicles Affected: Approximately 86,000 model-year 2019 Jeep Cherokee SUVs equipped with 2.4-liter engines

The Problem: Due to a malfunctioning powertrain controller, in rare instances, the affected vehicles will exhibit an engine stall during deceleration, most often while slowing to a stop, increasing the risk of a crash.

Jeep manufacturer Fiat Chrysler Automobiles said the engine may be immediately restarted if a stall occurs. It also said that it’s unaware of any related accidents or injuries.

The Fix: Dealers will reflash the powertrain controller for free…Read more on Cars.com

Sean Reyes2019 Jeep Cherokee: Recall Alert

2018 Mercedes-Benz C-Class, E-Class: Recall Alert

2018 Mercedes-Benz C-Class, E-Class: Recall Alert

Sean Reyes2018 Mercedes-Benz C-Class, E-Class: Recall Alert

Ford Recalls More Than One Million Vehicles for Stalling Issues

 

Lilburn, Georgia – October 30, 2018 – Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine due to an issue with the fuel vapor management system. This recall affects 1, 282,586 vehicles.

The Defect

According to the NHTSA Recall Safety Report, this safety recall involves affected vehicles equipped with 2.0L GDI and 2.0L GTDI engines may experience a malfunctioning Canister Purge Valve (CPV) and malfunctioning Powertrain Control Module (PCM) software. If the CPV sticks in “open” position, and the PCM software does not adequately detect the stuck-open CPV. the result can be excessive vacuum in the fuel vapor management system, potentially deforming the fuel tank.

If the vehicle is affected, the customer may observe a Malfunction Indicator Light (MIL), inaccurate or erratic fuel gauge indication, drivability concerns or loss of motive power, but may have no warning at all in case of simultaneous malfunction. An engine stall while driving without warning or without the ability to restart, can increase the risk of a crash.

Timeline of Events

NHTSA contacted Ford on May 29, 2018 regarding consumer complaints alleging loss of motive power on 2012-2014 model year Ford Focus vehicles. Ford reviewed the complaints and associated internal data and discovered information indicating canister purge valve malfunction that could cause excessive vacuum within the fuel system during evaporative emissions monitoring.

Consumer complaints included MIL illumination, fuel gauge inaccuracy, drivability issues, loss of motive power, or costly repairs. An investigative overview of the Focus fuel system operation and reviews of Ford’s data commenced, and on October 15, 2018, Ford’s Field Review Committee approved a field action. Ford is not aware of any reports of accident or injury related to this issue.

The Solution

Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the Powertrain Control Module (PCM) reprogrammed with new software that will detect a malfunctioning CPV and prevent a potential excessive fuel vapor system vacuum condition from occurring. Dealers will check for Diagnostic Trouble Codes (DTC) and replace the CPV as necessary. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. There will be no charge for this service.

Until the vehicle is serviced for this concern customers are advised to maintain at least 1/2 tank of fuel. The recall is expected to begin December 10, 2018. Owners may contact Ford Customer service at 1-866-436-7332. Ford’s number for this recall is 18S32. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V- 735.

Sean ReyesFord Recalls More Than One Million Vehicles for Stalling Issues

2015-2017 RAM 1500, 2500 AND 3500 RECALLED

2015-2017 RAM 1500, 2500 AND 3500 RECALLED

American Special Vehicles has issued a recall for the 2015-2017 Ram 1500, 2500 and 3500, over concerns about a defective tailgate latch.

According to the company, the latch might disconnect while the vehicle is driving. If there’s anything unrestrained in the tray, there’s a risk it’ll slide onto the road and create a hazard for other road users.

A total of 663 vehicles built between January 1, 2015 and December 31, 2017 are included in the campaign…Read more on CarAdvice.com

Sean Reyes2015-2017 RAM 1500, 2500 AND 3500 RECALLED