Ford Announces the Recall of Some F-250 and F-350 Vehicles

Laguna Hills, CA – Oct. 7, 2019 – The Ford Motor Company has announced the recall of certain 2019 F-250 and F-350 vehicles equipped with electronically locking rear differentials, resulting from issues that involve the passenger-side rear axle shaft. The manufacture has reported that roughly 28,600 vehicles will be affected by the recall, with estimates suggesting that more than 15 percent of those vehicles contain the defect.

The Defect

According to Ford’s description of the defect in the recall report it filed with the National Highway Traffic Safety Administration, the passenger-side axle shaft of the electronically locking rear axle assembly may have been manufactured using steel that did not meet Ford’s precise specifications. Because of the incorrect material employed in this particular manufacturing run, the automaker believes that the affected passenger-side rear axle shafts involved in the recall may fracture much earlier than expected.

Damage to the rear axle shaft could result in the loss of motive power to the vehicle. It could also prevent the vehicle from remaining in place while in the park function. Both possibilities significantly increase the possibility of crash, injury or unintended damage to the vehicle.

Timeline of Events

As detailed by the information included in the safety recall report sent to the NHTSA, the defect first came to light in August 2019, when a supplier notified Ford of a vehicle that had experienced an unusual passenger-side axle shaft failure during production testing. Further investigation revealed that part to have been produced with incorrect materials.

“Upon investigation, the supplier determined that a certain batch of axles produced with an incorrect steel type were inadvertently mixed with the correct F-Super Duty axle shafts,” the automaker explained in its report. “Axles produced with the [incorrect] material do not meet Ford’s torsional strength and hardness specifications.”

The recall action was officially approved by Ford’s Field Review Committee on Sept. 23, 2019.

The Solution

The documents filed by Ford with the NHTSA stated that Ford will begin notifying owners of the potentially affected in early October and encourage them to bring their vehicles in for an examination by their dealerships. Professionals will inspect the passenger-side rear axle shaft, replacing the part whenever necessary at no cost to vehicle owners. The recall is expected to formally begin Oct. 21, 2019.

Those with further questions about the F-250 and F-350 recalls may contact Ford customer service at (866) 436-7332. The identification number for this field action is 19S31. For other issues or to seek more information, vehicle owners may also contact the NHTSA at (888) 327-4236.

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Sean ReyesFord Announces the Recall of Some F-250 and F-350 Vehicles