Ford Transit Shuttle Vans Recalled For Rear Seat Defect

Laguna Hills, CA – May 17, 2019 – Waldoch Crafts is recalling certain 2018 Ford Transit Shuttle Vans equipped with Freedman GO-ES Foldaway Seats. The rear seat cushion may not stay locked in place when the vehicle is carrying a heavy load, such as when a sudden stop occurs, or during a crash. As many as 15 vehicles may be affected.

The Defect

According to the National Highway Traffic Safety Administration report on this issue, the affected Ford Transit vehicles, which were modified by Waldoch Crafts, contained rear foldaway seats that are designed to rotate from the stowed position to the upright one. Because of a manufacturing defect, the seat cushions may not remain locked in place in certain situations, such as when an unexpected stop occurs, or during a crash. In the event of an accident, there is a greater likelihood of injury for rear seat passengers. 

Description of Cause

According to the manufacturer, if the back frame weldment is too narrow and it is fastened to the seat base weldment, this could potentially result in a deformation of the dump mechanism. As a result, this defect would cause the seat back cushion locking module to malfunction under certain conditions. If the seat back does not lock correctly, shuttle van passengers could suddenly find themselves thrown backwards into a reclining position, increasing the chance of injury.  

The Solution

A schedule for formal notification of the recall has not been finalized yet. The manufacturer is still working on a repair solution for the problem, and will contact owners when that becomes available.

Owners may contact Waldoch customer service at 1-651-464-3215. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to the www.safercar.gov website. The NHTSA Campaign Number for this recall is 19V-252.

Sean ReyesFord Transit Shuttle Vans Recalled For Rear Seat Defect

Curbtender Recalls 2018 Ford Trucks With Curbtenders And Whelen Brake Lights

Laguna Hills, CA – May 8, 2019 – Curbtender, Inc. is recalling certain 2018 Ford F-650 and QT06 vehicles equipped with Curbtenders that include Whelen brake lights. Due to a possible wiring problem, these lights may incorrectly illuminate when the brake pedal has not been pressed. If this happens, it can confuse other drivers, increasing the risk of a crash. As many as six vehicles may be affected.  

The Defect

According to the National Highway Traffic Safety Administration report on the issue, the affected Ford F-650 and QT06 vehicles featuring Curbtenders and Whelen brake lights could have a wiring defect. The brake lights may unexpectedly illuminate when the brake has not been depressed, depending on the specific wiring of the vehicle. This would give an indication that the vehicle was stopping, when it actually wasn’t. Were this to happen, the faulty brake lights could confuse other drivers, potentially leading to a crash. 

Background of Issue

This action is similar to another current recall by Excellance, Inc. involving 2018 ambulances and emergency vehicles built on Ford E-350, E-450, F-650, F-550 4×4, Chevrolet G4500, G4500 Diesel, C3500, G3500, Freightliner M2, International 4300 and Dodge 4500 chassis and equipped with Whelen brake lights. As with this Curbtender recall, the brake lights may illuminate when the pedal hasn’t been pressed; if the brake lights improperly illuminate, it can increase the risk of a crash. Because of this issue, the affected vehicles would fail to comply with federal regulations covering lamps, reflective devices and associated equipment.

The Solution

There is no notification schedule yet for the start of the recall. The remedy is still under development by the manufacturer.

Owners may contact Curbtender customer service at 1-319-266-1721. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V237000.

Sean ReyesCurbtender Recalls 2018 Ford Trucks With Curbtenders And Whelen Brake Lights

TransitWorks Recalls Ford Transit and Dodge Ram Vehicles For Rear Seat Defect

Laguna Hills, CA – May 7, 2019 – TransitWorks is recalling certain 2015-18 Ford Transit, 2018 Ford Transit Connect and 2016 Dodge Ram ProMaster vehicles equipped with Freedman Seating GO-ES seats. The back seat cushion may not lock in place properly. In the event of a crash or a sudden stop, if the seat back moves the occupant would have an increased risk of injury. As many as 776 vehicles may be affected.

The Defect

According to the National Highway Traffic Safety Administration report on this issue, when the back seat cushion is changed from the stowed position to an upright one, the cushion may not remain locked in place when under load, such as in a crash or a sudden stop. During the operation of the seat, and specifically when rotating the seat back cushion from the stowed to the upright position, there needs to be an audible click of the mechanism locking into position. In addition, the mechanism will rotate downwards. If the seat back failed to lock into place as designed, the back seat occupant would be at increased risk of injury during a crash or unexpected stop.

Timeline of Events

Freedman Seating Company GO-ES seats may have been manufactured with a back frame weldment that was too narrow, resulting in deformation of the seat back cushion dump mechanism, which may cause it to malfunction.

TransitWorks was notified of the recall Nov. 1, 2018 via email by Freedman Seating Company. On Nov. 6, TransitWorks requested additional information to determine whether single seats were also affected by the recall, and also began the process of identifying affected vehicles at this time. 

The Solution

The recall began Dec. 19, 2018. TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit, along with information on obtaining any necessary repairs.

Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V229000.

Sean ReyesTransitWorks Recalls Ford Transit and Dodge Ram Vehicles For Rear Seat Defect

Ford Recalls 2015-19 Pickup Trucks Due To Engine Block Heater Issue

Laguna Hills, CA – April 17, 2019 – Ford Motor Company is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty and F-550 Super Duty pickup trucks. The affected vehicles have engine block heater cable splice connectors that were insufficiently inspected during a previous recall. The cables may have been damaged, which could cause a short, increasing the likelihood of overheated or melted wiring and chance of fire. As many as 131,068 vehicles may be affected.

The Defect

According to the National Highway Traffic Safety Administration report on this problem, during the prior recall and repair process the connector pins in the block heater cable’s splice connector may have been broken or fractured. A short could then occur in the damaged cable, potentially leading to melted or overheated wiring and the subsequent risk of a fire.

Timeline of Events

The report of an under-hood fire in a 2017 F-150 pickup was first brought to Ford’s attention Feb. 28, 2019. The fire broke out when the engine block heater was plugged into a wall outlet. After inspection, greasing and reconnection, the vehicle was returned to service. Subsequent inspection later revealed that the fire had very likely been caused by the engine block heater cable, specifically a separated male pin in the splice connector.

Ford’s Critical Concern Review Group requested X-ray scans of new production and warranty-returned block heater cable connectors for signs of potential damage in the splice connector. Examination of the new cables showed that the pins were properly crimped, with no signs of damage, while the returned warranty connector scans were inconclusive.

Further review of field-returned parts in March 2019 revealed that connector pins could become partially or completely broken when the connector ends are manipulated in a lateral bending or twisting motion during connector separation. In addition, twisting or flexing the two connector ends could potentially fracture one or more of the three male terminals inside the molded connector, which would not be visible to the technician. Other factors contributing to damaged connectors could include pre-existing debris or corrosion.

After reviewing the results of the investigation, Ford’s Field Review Committee decided April 1 to approve a field action.   

The Solution

The recall will begin April 22, 2019. Ford will notify all owners to return their vehicles for service, at which time the dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge.

Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19S11. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V278000.

Sean ReyesFord Recalls 2015-19 Pickup Trucks Due To Engine Block Heater Issue

Ford Recalls Over 27,000 Lincoln Continental Vehicles For Door Latch Issue

 

Laguna Hills, CA – March 27, 2019 – Ford Motor Company is recalling certain 2017-2019 Lincoln Continental vehicles. The affected vehicles may have an intermittently functioning door latch motor due to the buildup of silicon contamination, resulting in the door latch not fully engaging. As many as 27,609 vehicles may be affected by this issue.

The Defect

According to the National Highway Traffic Safety Administration report on this problem, the door-latch motors may not operate correctly, potentially resulting in a door not closing completely. A latch that is not fully engaged may allow the door to open suddenly while driving, increasing the risk of injury.

Timeline of Events

The first report of this issue occurred in June 2018 when the Ford data analysis group informed the North American Critical Concerns Review Group of a small number of incidents involving doors that would not close and doors that opened while driving. None of these reports alleged any accidents, injuries or loss of vehicle contents as a result. Engineering then began an initiative to recover the electronic door latch system components from complaint vehicles for suppliers to analyze.

From July through August, an examination of returned parts from the field showed a diagnostic trouble code indicating out of position parts. The customer concern could not be duplicated, however, when the same parts were later tested on a bench or in a vehicle. As part of this investigation, quality control personnel attempted to duplicate the latch performance concerns under various system and electrical conditions, as well as looking at other causes such as component assembly, vehicle level assembly, cable interaction and door alignment. Additional component testing was also done to reproduce the customer allegations and trouble codes, including high and low temperature soaking and cycling.

From September through November, lab analysis revealed small amounts of silicon dioxide on the latch motor commutator, as well as the presence of silicon within the potting material on the printed circuit board of a door latch. As a result, Ford continued its assessment of silicon dioxide contamination on system function.

Based on theoretical engineering analysis from December 2018 to January 2019, Ford felt that it could be possible for a door latch motor contaminated with silicon dioxide to stop its rotation in a way that the latch striker would only be partially engaged. Field data also showed an increase in door latch repairs from September through December 2018.

Ford subsequently contacted dealers and customers to better understand the nature of these repairs and customer experiences. Based on a detailed engineering review of the latch assembly design and performance, Ford felt that if any key component of the latch system were out of position, the driver would receive door ajar warnings and notifications, including a door perceived to be closed that was actually unlatched or in a partially latched condition.

Ford’s Field Review Committee addressed the matter Feb. 4, 2019 and approved a field action. The automaker is not aware of any reports of accident or injury related to this condition.

The Solution

The recall began March 2019. Ford is notifying Lincoln Continental owners, and dealers will replace the latch assemblies on all four doors, free of charge.

Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19S03. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V077000.

Sean ReyesFord Recalls Over 27,000 Lincoln Continental Vehicles For Door Latch Issue

Ford Recalls 2019 Fusion Energi Hybrid Vehicles Due To Electrical Shock Danger

 

Laguna Hills, CA – March 20, 2019 – Ford Motor Company is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not provide adequate protection against direct and indirect contact with high voltage sources while the car is being operated. This potential electrical shock could result in the increased risk of injury. As many as 2,108 vehicles could be affected by this issue.

The Defect

According to the National Highway Traffic Safety Administration Safety Recall Report on this issue, the vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation, increasing the risk of electrical shock and injury.

Timeline of Events

Ford first learned of the issue Dec. 18, 2018 when a concern related to Fusion electrified vehicles was brought into Ford’s Critical Concerns Review Group for review. It then began a review of other electrified vehicle lines, halting shipment of affected vehicles while the investigation continued. Upon discovering that a unique plastic cover for the bus electrical center had been installed on similar vehicles sold in Europe, Ford then incorporated this cover in the production of its North American electrified vehicles.

Ford determined in Jan. 2019 that further evaluation of the Fusion Energi performance was needed, and contacted the National Highway Traffic Safety Administration (NHTSA) to discuss requirements and assessment methods associated with the Federal Motor Vehicle Safety Standard for electrical shock protection, which had gone into effect Sept. 2018.

Ford and NHTSA reviewed testing alternatives Feb. 6 and Feb. 8, 2019. Incorporating this new input, Ford conducted testing Feb. 11 and found that contact with an uncovered high voltage fuse through an access panel gap was possible using a wire test probe.

Ford’s Field Review Committee then reviewed the concern Feb. 13, 2019 and approved a field action. The automaker is not aware of any reports of accident or injury related to this condition.

The Solution

Starting April 1, 2019, owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have a bus electrical center cover installed over the high voltage fuses. There will be no charge for this service. There will be no reimbursement for costs because the original warranty program provides for a free repair for this concern.

Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19C05. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V099000.

Sean ReyesFord Recalls 2019 Fusion Energi Hybrid Vehicles Due To Electrical Shock Danger

Ford Recalls 2019 Ranger Vehicles Due To Automatic Transmission Issues

 

Laguna Hills, CA – March 14, 2019 – Ford Motor Company is recalling certain 2019 Ranger vehicles with 10-speed automatic transmissions. In some of these vehicles, the transmission shift lever can be moved from the “Park” position without the key in the starter and without depressing the brake pedal, raising concerns about theft protection as well as safety. As many as 2,992 vehicles could be affected.

The Defect

According to the National Highway Traffic Safety Administration Safety Recall Report on this issue,  the brake transmission shift interlock override plunger may be depressed, allowing the shifter to move from the “park” position without the key in the starting system and without depressing the brake pedal. As a result, if the vehicle is able to be shifted out of Park without the brake applied, it may unexpectedly move, increasing the risk of injury or crash.

Timeline of Events

The issue first came to Ford’s attention Jan. 10, 2019. The report of a 2019 Ranger shifting out of park without a key in the ignition or a depressed brake pedal was reviewed by Ford’s Critical Concerns Review Group, following a Jan. 8 vehicle audit at Ford’s Michigan Assembly Plant.

Ford’s engineering investigation revealed that the PRNDL bezel wiring on the vehicle interfered with the BTSI plunger. As the result of a subsequent inspection of 985 vehicles at the Michigan Plant, the problem was also found in a second vehicle. Over 100 more vehicles at a different Ford facility were also inspected, with no additional evidence of the issue.

Ford then began a review of the vehicle assembly process and post-assembly vehicle update procedures, uncovering three more vehicles at the Michigan Assembly Plant with this condition, which were repaired.

A dealer warranty claim regarding a shifter interlock actuator repair was reported Jan. 21, with the Ford Field Review Committee reviewing the concern and approving a field action. Ford has not yet received any reports of accident or injury as a result of this issue.

The Solution

The recall was announced February 22 when Ford began notifying owners by mail. Owners are instructed to take their vehicle to a Ford or Lincoln dealer to verify proper shifter interlock functionality. If a vehicle fails either inspection, dealers will inspect for wiring interference with the interlock switch plunger and relocate the wiring as needed. There will be no charge for this service.

Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19C02. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V071000.

Sean ReyesFord Recalls 2019 Ranger Vehicles Due To Automatic Transmission Issues

Ford Recalls 4,212 Mustang, Lincoln Nautilus and Navigator Vehicles for Instrument Panel Issues

 

Laguna Hills, CA – March 12, 2019 – Ford Motor Company issued a recall for certain 2019 Ford Mustang, Lincoln Nautilus and Lincoln Navigator vehicles. When the vehicles start up, the instrument panel cluster assembly may not function, showing a blank display. As many as 4,212 vehicles are potentially affected by this issue.

The Defect

According to the National Highway Traffic Safety Administration Safety Recall Report on this issue, because of the potential failure of the instrument panel cluster assembly, the display may not light upon start-up. A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level or safety system warnings. Driving without an operating display can increase the risk of a crash.

Timeline of Events

This issue was first reported to Ford’s Critical Concern Review Group Dec. 11, 2018. Ford supplier Visteon had discovered a potential problem with 2 GB memory chips in the Instrument Panel Cluster causing a failure of data to load properly, resulting in a blank display. The issue surfaced during bench testing at higher temperatures. Ford then initiated a shipping freeze for all affected vehicles while the problem was investigated.

During the following month, the Ford team reviewed and confirmed a potential data transfer timing issue between the 2 GB memory chip and the graphics processor. The team worked with the supplier and three assembly plants to identify the affected vehicles, while the Engineering team searched field data for reports related to this issue. Ford found one warranty report.

On Feb. 4, 2019, the Ford Field Review Committee announced a compliance recall action for all affected vehicles. Ford is not yet aware of any reports of accidents or injuries related to this issue.

The Solution

The recall began March 8, 2019. Ford has notified all affected owners, and dealers will reprogram the instrument panel cluster assembly, free of charge.

Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19C03. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V076000.

Sean ReyesFord Recalls 4,212 Mustang, Lincoln Nautilus and Navigator Vehicles for Instrument Panel Issues

Ford Adds Nearly 800,000 More Vehicles to Takata Airbag recall List

 

Dearborn, Mich. – Feb. 26, 2019 – Ford Motor Company (Ford) is recalling a range of vehicles from the years 2010-2014 that have been sold or registered at any point in certain states or territories of the U.S. This is part of the wider ongoing Takata air bag recall, and is in regard to the vehicles determined to be most at risk from the potential hazard. The potential number of units affected is 782,384. Vehicles include certain:

• 2010 Ford Edge and Lincoln MKX vehicles
• 2010-2011 Ford Ranger and Mercury Milan vehicles
• 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles
• 2010-2014 Ford Mustang vehicles
• 2011 Ford Ranger and Mercury Milan vehicles
• 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles
• 2011-2014 Ford Mustang vehicles
• 2014 Ford Mustang vehicles

Territories affected include Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. In addition, most states affected are those in areas designated Zones A,B, and C for the purposes of Takata-associated recalls.

The Defect

According to the National Highway Traffic Safety Administration Safety Report filed on Jan. 7, the vehicles in question were originally equipped with a Takata air bag that included an ammonium nitrate powered inflator within the assembly of the passenger frontal air bag module. (The air bag inflators were also used as replacements, so vehicles which have had the air bag replaced may still have a faulty device.)

If a vehicle which is so equipped is involved in a crash and the front passenger airbag deploys, there is a significant risk of the inflators exploding. This is due to propellant degradation, which typically occurs in response to long-term exposure to weather in hot and humid environments.

If an inflator explodes out of the front of the airbag, flying pieces of metal can strike passengers and the driver and cause serious injuries or death.

The Zones designated for the Takata recall are being prioritized as their climate leads to more rapid degradation, and vehicles are being recalled in waves with the oldest makes and models first, do to the higher risk involved for such vehicles and the pace of production for replacement air bags being limited by the sheer number needed to replace all in service.

Timeline of Events

On May 3, 2016, an Amendment to the Nov. 3, 2015 Consent Order was filed after the NHTSA evaluated the rate at which propellant degradation may occur in non-desiccated frontal airbag inflators. It was adjudged that there was significant variation based on geographic factors affecting both environmental heat and humidity. The department further concluded that all non-desiccated frontal Takata PSAN inflators will reach a threshold level of degradation at some point, at which time the inflator has a significantly increased risk of becoming unreasonably dangerous.

According to previous filings, other than inflators already under recall, Takata is not aware of any test ruptures in ballistic testing or confirmed field incidents related to the subject non-desiccated ammonium nitrate inflators. On Dec. 17, 2018, Ford’s Field Review Committee decided to issue the next phase of this recall to cover vehicles from the priority zones and years covering 2010 to 2014.

The Solution

Owners will be notified by mail with instructions to take their vehicle to a Ford or Lincoln dealer to have their passenger frontal air bag inflator replaced, free of charge, with one that utilizes an inflator without ammonium nitrate. According to the owner letter from Ford, an appointment must be scheduled in accordance with parts and scheduling availability at the chosen dealer. The recall began Feb. 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall 19S01. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V001000.

Sean ReyesFord Adds Nearly 800,000 More Vehicles to Takata Airbag recall List

Ford Recalls More Than One Million F-150 Trucks for Transmission Issues

 

Detroit – February 11, 2019 – Ford Motor Company (Ford) is recalling certain 2011-2013 F-150 vehicles equipped with a problematic 6-speed automatic transmission. Up to 1,263,051 2011-2013 model year F-150s equipped with 6R80 automatic transmission may be affected.

The Defect

According to the National Highway Traffic Safety Administration, Ford has identified various causal factors of an intermittent transmission output speed sensor signal in this population of vehicles, including contamination, power short to ground, connector corrosion, connector pin swaging, and incorrect outputs from the OSS. Some vehicles may experience an intermittent loss of the transmission OSS signal within the powertrain control module, potentially resulting in a temporary, unintended downshift into first gear.

Depending on the vehicle speed at the time of an intermittent OSS failure, an abrupt transmission downshift to first gear could occur. A downshift to first gear without warning could result in a loss of vehicle control, increasing the risk of a crash. A downshift to first gear may illuminate a malfunction indicator light. In some cases, the OSS signal could recover while driving and the vehicle will resume normal function; in other cases, the affected vehicle may need to be stopped and restarted to regain normal transmission operation.

Timeline of Events

According to the Ford’s chronology report submitted to the NHTSA, in April 2016 Ford’s Field Review Committee noted that certain 2011-2012 MY F-150, and 2012-2013 MY Expedition, Navigator, and Mustang vehicles equipped with 6R80 transmissions were experienced unplanned downshifts related to intermittent failures of the OSS. The investigation identified that an equipment maintenance issue at the lead frame supplier could lead to a solder joint fatigue crack in the OSS circuit.  Between May 2016 and December 2017, Ford continued to monitor reports for other vehicles with 6R80 transmissions and transmission driveability concerns related to OSS sensors, but analysis found that nearly 98 percent of reports did not result in a downshift into first gear with wheel slip.

Between January and December 2018 Ford continued to obtain and analyze parts from complaint vehicles, and found no attributable pattern of intermittent OSS signal loss in vehicles outside of the recalled group. Ford is aware of five reports of accidents, including one of “whiplash,” potentially related to this condition. On Feb. 4, 2019, Ford’s FRC reviewed the concern and approved a voluntary recall of the primary population of vehicles with known OSS issues.

The Solution

According to the NHTSA, Ford will notify owners whose vehicles are affected by the recall on or around March 4, 2019. Dealers will reprogram the Powertrain Control Module with software that will prevent an unintended downshift into first gear and illuminate the MIL in the event of an intermittent OSS signal, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19S07. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V075000.

Sean ReyesFord Recalls More Than One Million F-150 Trucks for Transmission Issues