Pleasanton, CA – October 23, 2020 – Toyota (NYSE: TM) has recalled 2,535 GLC crossovers with a wiring issue that could take out the car’s power steering. The recall includes the following models:
- 2020 MERCEDES-BENZ GLC300
- 2020 MERCEDES-BENZ GLC350E
- 2020 MERCEDES-BENZ GLC43 AMG
- 2020 MERCEDES-BENZ GLC63 AMG
and concerns the Electric Wiring harness (part #A2535405521)
The electric wiring harness is a car’s “central nervous system.” It’s an organized network of wires, terminals, and connectors that relay information and electricity throughout the vehicle, and in these GLC models, it may be damaged.
The damage could allow water to seep through to the steering control unit. If this happens, the unit may short circuit, disabling the car’s power steering. The short circuit could also ignite a fire.
Power steering helps drivers maneuver heavy cars that would otherwise require substantial effort to turn. A sudden loss of power steering could affect a driver’s ability to control the vehicle, increasing the risk of a crash.
If your power steering fails
A power steering failure will make steering difficult, but not impossible. Find a safe spot to pull off the road, holding the steering wheel firmly as you turn. Then call for help.
Mercedes Benz will inspect the wiring harness and replace it, if necessary, at no cost to the owner. This fix is not yet available, but owners will be notified by mail approximately one week after it’s ready.
Is your vehicle part of this recall?
Over 2,500 crossovers are included in this Mercedes-Benz recall. To see if your car is one of them, use MotorSafety’s free vehicle identification number look up tool.