Laguna Hills, CA – Sept. 16, 2019 – Ford Motor Company is pulling hundreds of thousands of 2017 Explorer sport utility vehicles from the marketplace due to a seating flaw that likely occurred during manufacturing. When passengers reach for the power front seat lever, sharp edges along the seat frame may cause injury. Dozens of people have claimed as much to authorities.
The 2017 Ford Explorer seat recall will officially begin Oct. 14. Owners who receive a notification are urged to take their vehicle to an area dealership. The SUV will be inspected and a replacement seat will be installed free of charge if it’s necessary.
According to filings with the National Highway Traffic Safety Administration, Ford is recalling 311,228 2017 Ford Explorer SUVs from the supply chain over concerns that some of the passengers seats may have sharp components jutting out of the framing. If someone were to brush the problematic portions of the seat, or reach for something in proximity to what’s protruding, they may be hurt. Thus far, there have been 31 reports of individuals whose hands were scratched or scarred as a result of this flaw.
Timeline of Events
This 2017 Ford Explorer seat recall was precipitated by three reports submitted to Ford’s Critical Concern Review Group. The automaker learned at least 30 people had been injured when reaching between the console and power seat. A month later, Ford determined that these injuries were likely due to the sharp edge of the metal seat frame, which apparently escaped the attention of quality control. The automaker determined a recall was the best path forward and contacted NHTSA this summer to make the action official.
Ford intends to begin notifying owners in mid-October. Those that receive a mailer should take their vehicle to a dealership. A new seat will replace the problematic at no cost.
For more information on the 2017 Ford Explorer seat recall or other recent Ford recall actions, visit MotorSafety.org.