Ford issues sweeping recall for C-Max, Edge cars that may roll away

Dearborn, MI – June 26, 2022 – Ford (NYSE:F) is recalling 2,925,968 vehicles that may roll away while in Park.

This is the fifth recall in the past four years due to this issue for some of the model-years involved. It comes on the heels of several reports of property damage and injuries associated with this defect.​​  

 The list of vehicles affected by this recall includes: 

  • 2013 – 2018 Ford C-Max
  • 2015 – 2018 Ford Edge
  • 2013 – 2019 Ford Escape 
  • 2013 – 2016 Ford Fusion
  • 2013 – 2021 Ford Transit Connect 

Recall summary  

A damaged or detached part called bushing may cause the gear shift lever to disconnect from the transmission. As a result, the transmission could fail to shift into the correct gear in response to the shifter. If the shifter is in the Park position but the transmission is not, the vehicle could roll away.

The component in question is the shift cable bushing, with component number 7E395. 

Background of the recall

This is the fifth time some of the model-years included in this recall are being recalled due to the same issue. The first recall occurred in 2018 and included the 2013-2014 Ford Escape and 2013-2016 Ford Fusion vehicles.  That recall was later expanded in 2019 as Ford identified “two distinct vehicle populations” with deteriorated bushings either due to a supplier error or unknown causes.

In May of this year, there was a Ford Escape recall due to deteriorated bushings, this time because of heat and humidity, as reported.

Finally, this recall follows the discovery of additional claims alleging failure of said bushings, as well property damage and injuries. The root cause is unknown but may be connected with heat and humidity just like in the May recall.

Warning signs 

Drivers may notice that the gear shift lever does not put the vehicle into the correct gear or that the dashboard instrument panel shows a different gear than the shifter position indicates. If the vehicle is turned off when the shifter is in Park but the transmission is in a different gear, the vehicle will not restart.

Recall risks

Vehicle rollaway increases the risk of a crash, injury, and property damage. 

Other Ford recalls 

Among other relevant Ford Fusion Recalls, one from January 2022, caused by issues with the brake pedal, is the most recent. 

The 2022 Transit vans were just recalled due to malfunctioning instrument panel, as reported.

The repair

Dealers will replace the affected bushings with a redesigned part and add a protective cap. This repair is free of charge. 

Notifications to owners will be sent on June 27, 2022. 

Is your vehicle a part of this recall?

This large-scale Ford rollaway recall affects almost three million vehicles. To do a Ford recall check and see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Bojan PopicFord issues sweeping recall for C-Max, Edge cars that may roll away

Ford Recalls 2013-2016 Fusion Vehicles Because Of Transmission Defect

November 18, 2021 Update – Ford Motor Company has remedied transmission issues in 145,065 Ford models such as the 2016 Ford Fusion. 12,640 Ford Fusion models have been deemed unreachable with 26 additional models being removed from the recall.

Laguna Hills, CA – May 18, 2019 – Ford Motor Company is recalling certain 2013-2016 Ford Fusion vehicles equipped with 2.5 liter engines because a transmission defect could allow the driver to shift into Park and remove the ignition key while the vehicle may still be in gear. This mirrors a previous 2019 recall of the Ford Ranger due to automatic transmission issues. If this happens, the vehicle may unexpectedly roll away from its parked position, increasing the chance of an accident. As many as 259,182 vehicles may be affected. 

The Defect

According to the National Highway Traffic Safety Administration report on this issue, the transmission shifter cable bushing may deteriorate over time, causing it to disconnect from the transmission. When this happens, if the driver shifts into Park, the vehicle could still be in gear even after the key is removed. This could lead to the vehicle unexpectedly moving or rolling away, potentially resulting in a crash. This issue has occured before in a 2019 recall of 2011-2013 Ford F-150 faulty automatic transmissions.

Timeline of Events

Ford first addressed the “roll and park” issue July 2018 in a field action involving certain 2013-16 Fusion and 2013-14 Escape vehicles that had missing or damaged shift cable bushings. In one part of the vehicle population affected by the defect, the cause was traced to a transmission grease that was not compatible with the bushing material; in the other trucks, the automaker could not find any root cause.

Following the first field-service action, Ford continued to investigate the origin of the defect, monitoring field data on vehicles not included in the original field action. From Aug. 2018 to April 2019, the automaker held periodic reviews of the matter, sharing results of its tests and internal investigations on an ongoing basis.

From April to May, Ford’s continuing investigation embraced powertrain package studies, part return engineering analysis, material robustness testing to under-hood fluids and analysis of updated field data. As a result, the automaker determined that the shifter cable bushing in the affected vehicles was performing differently than in other Ford powertrains. Consequently, Ford’s Field Review Committee decided May 13 to approve a field action.

The Solution

The recall is expected to begin May 28, 2019. A solution for the problem is still under development. Until repairs can be made, vehicle owners are advised to use the parking brake after shifting into Park to prevent roll-away. When a remedy is finalized, the automaker will contact vehicle owners.

Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 19S16. This recall is an expansion of 18V471. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to the website. The NHTSA Campaign Number for this recall is 19V362000.

Is your vehicle part of this recall?

This Ford 2019 recall includes over 250,000 vehicles. To do a Ford recall check, use MotorSafety’s free vehicle recall lookup tool.

Sean ReyesFord Recalls 2013-2016 Fusion Vehicles Because Of Transmission Defect