Ford issues sweeping recall for C-Max, Edge cars that may roll away

Dearborn, MI – June 26, 2022 – Ford (NYSE:F) is recalling 2,925,968 vehicles that may roll away while in Park.

This is the fifth recall in the past four years due to this issue for some of the model-years involved. It comes on the heels of several reports of property damage and injuries associated with this defect.​​  

 The list of vehicles affected by this recall includes: 

  • 2013 – 2018 Ford C-Max
  • 2015 – 2018 Ford Edge
  • 2013 – 2019 Ford Escape 
  • 2013 – 2016 Ford Fusion
  • 2013 – 2021 Ford Transit Connect 

Recall summary  

A damaged or detached part called bushing may cause the gear shift lever to disconnect from the transmission. As a result, the transmission could fail to shift into the correct gear in response to the shifter. If the shifter is in the Park position but the transmission is not, the vehicle could roll away.

The component in question is the shift cable bushing, with component number 7E395. 

Background of the recall

This is the fifth time some of the model-years included in this recall are being recalled due to the same issue. The first recall occurred in 2018 and included the 2013-2014 Ford Escape and 2013-2016 Ford Fusion vehicles.  That recall was later expanded in 2019 as Ford identified “two distinct vehicle populations” with deteriorated bushings either due to a supplier error or unknown causes.

In May of this year, there was a Ford Escape recall due to deteriorated bushings, this time because of heat and humidity, as reported.

Finally, this recall follows the discovery of additional claims alleging failure of said bushings, as well property damage and injuries. The root cause is unknown but may be connected with heat and humidity just like in the May recall.

Warning signs 

Drivers may notice that the gear shift lever does not put the vehicle into the correct gear or that the dashboard instrument panel shows a different gear than the shifter position indicates. If the vehicle is turned off when the shifter is in Park but the transmission is in a different gear, the vehicle will not restart.

Recall risks

Vehicle rollaway increases the risk of a crash, injury, and property damage. 

Other Ford recalls 

Among other relevant Ford Fusion Recalls, one from January 2022, caused by issues with the brake pedal, is the most recent. 

The 2022 Transit vans were just recalled due to malfunctioning instrument panel, as reported.

The repair

Dealers will replace the affected bushings with a redesigned part and add a protective cap. This repair is free of charge. 

Notifications to owners will be sent on June 27, 2022. 

Is your vehicle a part of this recall?

This large-scale Ford rollaway recall affects almost three million vehicles. To do a Ford recall check and see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Bojan PopicFord issues sweeping recall for C-Max, Edge cars that may roll away

Ford recalls vehicles due to risk of rollaway

Dearborn, MI– June 10, 2021 – Ford (NYSE:F) has announced a recall for 192,080 vans due to the risk of a rollaway when the car is placed in “Park.”  This is caused by the missing links between the shifter cable – which is what puts a car into a driver’s desired gear – and transmission. 

The component in question is the shifter cable bushing; part number DT1P-7E395-AB.

The recall includes the following vans:

  • 2013 Ford Transit Connect
  • 2014 Ford Transit Connect
  • 2015 Ford Transit Connect
  • 2016 Ford Transit Connect
  • 2017 Ford Transit Connect
  • 2018 Ford Transit Connect
  • 2019 Ford Transit Connect
  • 2020 Ford Transit Connect
  • 2021 Ford Transit Connect

Summary

The missing links are called bushings and their role is to “act as a cushion” between the shifter cable and transmission so that the car can shift into the appropriate gear when the lever is switched. Due to potential “thermal degradation” and contaminant exposure, the bushing may “degrade or detach.” 

This can cause the vehicle to shift into the wrong gear without proper instrument panel notification, meaning that it may appear that the vehicle is, for example, in “Park,” while it is actually not. 

Risks

This defect can cause the van to roll away unexpectedly when parked, which may result in it hitting the driver or pedestrians or causing property damage. This is particularly dangerous if the van is parked on the incline.

Warning signs

Drivers may be alerted to this problem if the instrument panel display position on the cluster does not match the gear shift lever position. They may also notice that when they shift into a gear, the vehicle responds differently than it should based on the transmission gear state. Finally, if the engine was turned off in a gear other than “Park” – regardless of the gear lever position – the car may not restart.

Other Ford Transit recalls

In 2017, there was a recall issued for over 1 million Ford Transit vehicles due to faulty automatic transmission.  In November of last year, 2019-2020 Transit Connect vans were recalled due to engine fire risk.

Repair

Owners will be notified by mail starting June 28 and instructed to take their vehicle to a Ford or Lincoln dealer. The dealer will replace one of the bushings and add a protective cap over the other  This service will be free. 

Is your vehicle part of this recall? 

Approximately 192,080 vehicles are part of this Ford recall. To do a Ford recall check, use Motorsafety’s free vehicle lookup tool.

Mikaela BolkerFord recalls vehicles due to risk of rollaway