Englewood Cliffs, N.J. – Feb. 27, 2017 – Maserati has recalled more than 39,000 vehicles due to improper seat wiring. The recall affects Ghibli and Quattroporte sedans and Levante crossover sports utility vehicles produced between 2014 and 2017, according to documentation from the National Highway Safety Transportation Administration.
The Defect
The seat-wiring layouts in these vehicles interfere with internal adjustment motor housing, grinding against associated various metal fixtures. This wears down cables over time and causes seat-adjustment features to cease operation. In some cases, this constant friction can lead to electrical shorts and possible vehicle fires.
Timeline of Events
- In December 2015, Maserati launched an investigation after an owner in Korea reported seat harness damage. The inquiry focused on the parts supplier Lier, which fabricated the seat wiring and adjustment motor assemblies.
- In January 2016, Lear offered an explanation: The wiring layout was contacting the motor assembly and causing damage. Throughout the month, Maserati received nine additional complaints.
- During the following month, another complaint came in – this one included the occurrence of an electrical fire. The automaker and its parts provider analyzed the issue and confirmed the cause.
- By the close of April 2016, Maserati had developed a solution. Technicians for the company were ordered to install felt strips and clamping devices to separate seat wiring and adjustment motor components.
- In September 2016, a Levante owner filed a seat malfunction complaint. Maserati added the vehicle to its list of affected models.
The Solution
The car manufacturer has agreed to install new seat wiring layouts in affected vehicles. Dealers are to make the repairs free of charge. Maserati will begin notifying impacted owners March 21, 2017. Every customer should receive an official communication within 60 days of this date. Parts will be available within 90 days of the schedule contact date.
