Maserati Recalls 2018 Quattroporte, Ghibli, Levante (62, to Be Exact) for Bad Welds

Maserati Recalls 2018 Quattroporte, Ghibli, Levante (62, to Be Exact) for Bad Welds

The National Highway Traffic Safety Administration is recalling a grand total of 62 model-year 2018 Maserati Quattroporte and Ghibli sedans and Levante SUVs for faulty welds. According to NHTSA, welds on the sub-frame could break, causing the driver to lose control of the vehicle. Sixty-two cars may not sound like a lot, but by Automotive News’ count, it represents nearly 7 percent of all Maseratis sold in the U.S. in May — for comparison, 7 percent of all Fords sold last month would represent more than 16,000 vehicles…Read more on Cars.com

Sean ReyesMaserati Recalls 2018 Quattroporte, Ghibli, Levante (62, to Be Exact) for Bad Welds

Maserati to Fix Some 2018 Luxury Sedans Due to Risk of Fire

Bloomberg – December 31, 2017

Maserati to Fix Some 2018 Luxury Sedans Due to Risk of Fire

Maserati North America Inc. is recalling more than 1,000 of its newest luxury cars to fix leaky fuel pipes that increase the potential for an engine fire.

The 2018 Ghibli and Quattroporte sedans — with prices starting at $73,050 and $105,600, respectively — have a faulty fuel delivery pipe in the engine compartment that may leak gasoline, the company said. The cars haven’t yet been delivered to customers, and they’ll be fixed before individuals are able to drive off with them, according to Matteo Sardi, a spokesman for the carmaker.
The company said the flaw, caused by a part from supplier SumiRiko Italy, affects all 1,406 of the vehicles manufactured from July 24 through Dec. 14, when the problem was identified…

Read the entire article on the Bloomberg website

Sean ReyesMaserati to Fix Some 2018 Luxury Sedans Due to Risk of Fire

Maserati recalls vehicles with defective fuel pump resistors

 

Auburn Hills, Mich. – Oct. 24, 2017 – Maserati North America has recalled more than 430 vehicles possibly produced with defective fuel pump resistors, according to a company defect report. The campaign affects 2015-2017 Maserati Quattroporte luxury sports sedans with eight-valve engines. The Italian automaker suspects 100 percent of the models referenced in this action contain defective parts.

The Defect

The vehicles involved in this recall contain low-pressure fuel pump resistors that could fail unexpectedly due to cycle time and temperature fatigue. In the event that failure occurs, the fuel pump ceases operation and the engine stalls. This poses a serious threat to occupants, as sudden fuel pump failure can increase the likelihood of an accident. That said, Maserati has not received reports linking the defect to any accidents or injuries.

Timeline of Events

On July 11, 2017, a Japanese parts provider responsible for supporting Maserati production operations informed the car company that local government officials had conducted a vehicle warranty claims audit and found that 11 Quattroporte had filed reports detailing instances of fuel pump resistor failure. Maserati immediately launched an internal investigation into the claims. Engineers conducted a global claims analysis and found that 119 additional owners had filed similar reports worldwide. Most of the vehicles mentioned in these documents experienced fuel pump resistor failure at the 19,500-mile mark.

In late July, the car company conducted a parts analysis on the defective fuel pump resistors and found that high temperature and current flow were the root causes of failure. The fixtures were designed to handle a maximum current of 15 amps and at a temperature of 1,112 degrees Fahrenheit. Those installed in the vehicles referenced in the reports routinely experienced current flows of 14 amps, combined with temperatures exceeding 2,000 degrees Fahrenheit.

After reviewing this and other data, Maserati quality and safety personnel decided to conduct a voluntary recall Sept. 22.

The Solution

The car company will direct dealers to replace the fuel pump resistors in affected models free of charge, according to a recall acknowledgment document from the NHTSA. Maserati plans to notify both dealers and owners of the action Nov. 13, 2017. Those in need of more immediate assistance can contact Maserati customer service representatives at (201) 510-2369. Callers should use the internal recall identification number 359. Owners can also reach out the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

adminMaserati recalls vehicles with defective fuel pump resistors

Maserati Issues Recall Over Software Glitch

Englewood Cliffs, N.J. – March 22, 2017 – Maserati North America has recalled more than 3,000 vehicles with faulty software. The recall impacts Levante sport utility vehicles produced between July and December 2016, according to the National Highway Transportation Safety Administration. The car maker estimates that 100 percent of the models named in the action include defective software.

The Defect

Affected models are equipped with damaged engine software that may shift the vehicles into neutral or cut engine operations without notice. This normally occurs when the vehicles are traveling 2 miles per hour or slower, such as in heavy, bumper-to-bumper traffic. This fault increases the likelihood of crash, especially when road conditions improve, causing trailing drivers to accelerate rapidly. Even so, no injuries have occurred as a result of the software defect.

Timeline of Events

On Oct. 18, 2016, Maserati North America received a complaint from one driver who claimed his vehicle shifted into neutral without his assistance. The car maker immediately opened an investigation into the report and called for testing in an attempt to replicate and evaluate the possible issue. These trials concluded Nov. 9. Engineers were indeed able to replicate the issue, ordering follow-up diagnostics to better understand the underlying cause. These tests indicated that the engine software was to blame.

On Dec. 9, developers at the car company announced that they had coded and validated a patch to address the glitch. Over the next five days, engineers performed emissions tests on vehicles with the updated software to ensure that exhaust levels remained in step with federal regulations. The new software had no impact on emissions and was approved for use.

Maserati North America issued an initial recall on December 11, 2016. However, field tests revealed that the problem still persisted, despite the patch. Between Dec. 14 and Jan. 20, 2017, engineers and programmers replicated the issue on site and developed a newer iteration of the engine software that worked. The car maker integrated the new software into its production lines on Feb. 21. It issued a second recall three days later. Dealers made aware of the problem March 17.

The Solution

The car manufacturer has ordered dealers to update the engine software in all impacted models, free of charge, according to documents filed with the NHTSA. Owners should receive notification March 31, 2017.

adminMaserati Issues Recall Over Software Glitch

Maserati Recalls Luxury Vehicles Over Improper Seat Wiring

Englewood Cliffs, N.J. – Feb. 27, 2017 – Maserati has recalled more than 39,000 vehicles due to improper seat wiring. The recall affects Ghibli and Quattroporte sedans and Levante crossover sports utility vehicles produced between 2014 and 2017, according to documentation from the National Highway Safety Transportation Administration.

The Defect

The seat-wiring layouts in these vehicles interfere with internal adjustment motor housing, grinding against associated various metal fixtures. This wears down cables over time and causes seat-adjustment features to cease operation. In some cases, this constant friction can lead to electrical shorts and possible vehicle fires.

Timeline of Events

  • In December 2015, Maserati launched an investigation after an owner in Korea reported seat harness damage. The inquiry focused on the parts supplier Lier, which fabricated the seat wiring and adjustment motor assemblies.
  • In January 2016, Lear offered an explanation: The wiring layout was contacting the motor assembly and causing damage. Throughout the month, Maserati received nine additional complaints.
  • During the following month, another complaint came in – this one included the occurrence of an electrical fire. The automaker and its parts provider analyzed the issue and confirmed the cause.
  • By the close of April 2016, Maserati had developed a solution. Technicians for the company were ordered to install felt strips and clamping devices to separate seat wiring and adjustment motor components.
  • In September 2016, a Levante owner filed a seat malfunction complaint. Maserati added the vehicle to its list of affected models.

The Solution

The car manufacturer has agreed to install new seat wiring layouts in affected vehicles. Dealers are to make the repairs free of charge. Maserati will begin notifying impacted owners March 21, 2017. Every customer should receive an official communication within 60 days of this date. Parts will be available within 90 days of the schedule contact date.

adminMaserati Recalls Luxury Vehicles Over Improper Seat Wiring

2014-2015 Maserati Quattroporte And Ghibli Recalled Over Leaking Fuel Lines

Fiat Chrysler Authority – February 25, 2017


2014-2015 Maserati Quattroporte And Ghibli Recalled Over Leaking Fuel Linesof

Maserati is recalling certain units of the Quattroporte and Ghibli over weeping or leaking fuel lines.

The defect: affected vehicles have fuel lines that may weep or leak fuel.

The hazards: a fuel leak in the presence of an ignition source can increase the risk of a fire.

Affected vehicles:

2014-2015 Maserati Quattroporte
2014-2015 Maserati Ghibli
Number of vehicles affected: 10,879 vehicle (United States figure). It is possible that the vehicles are also being recalled in markets outside the U.S…

Read the entire article on the Fiat Chrysler Authority website

Sean Reyes2014-2015 Maserati Quattroporte And Ghibli Recalled Over Leaking Fuel Lines

Maserati recalls 50,000 luxury vehicles over fire hazards

UPI – February 4, 2017


Maserati recalls 50,000 luxury vehicles over fire hazards

Maserati announced it is recalling some 50,000 luxury vehicles after discovering defects that could lead to fires and fuel-line leaks.

The company announced adjusting the front seats in 39,381 model year 2014 through 2017 Quattroporte, Ghibli, and Levante vehicles could lead to electrical shorts and a possible fire. The vehicles retail between $71,600 and $145,500.

“The defect has been identified as an incorrect design of the seat wiring harness layout with potential interference with the seat adjustment motor housing (seat wiring harness rubbing against metal points on seat/seat frame assembly). This condition with normal use of the seat adjustment system, over time, can lead to cable damage, and consequential seat adjustment malfunction, and in rare cases, a potential short to ground and a risk of fire,” the company said…

Read the entire article on the UPI website

Sean ReyesMaserati recalls 50,000 luxury vehicles over fire hazards

Software Issue Plagues Maserati

Englewood Cliffs, N.J. – Jan. 20, 2017 – Maserati North America, Inc. has announced that it will recall certain Levante S vehicles due to an engine software issue that could lead to transmission problems or even a sudden shutdown.

The Defect

Maserati will recall model year 2017 Levante S cars manufactured between July 1, 2016 and Dec. 13, 2016, according to documents compiled by the National Highway Traffic Safety Administration. These vehicles all contain software bugs that may cause the transmission to shift to neutral or stop altogether when the car is traveling at 2 miles per hour. This significantly increases the risk of a crash, especially in heavy traffic scenarios.

Timeline of Events

  • Oct. 18, 2016 – Maserati received a complaint from China regarding a sudden, unexplained transmission shift during heavy traffic. Several tests were performed in an effort to replicate and isolate the problem.
  • Nov. 9, 2016 – The company successfully reproduced the issue and conducted follow-up tests to determine that it was indeed a software glitch.
  • Dec. 9, 2016 – A software re-flash solution was developed and tested to ensure that it could resolve the glitch without affecting other aspects of performance, such as emissions numbers.
  • Dec. 14, 2016 – Maserati issued its safety recall.

Resolution

Maserati made the software available to fix this bug in December 2016. Customers were notified by letter and advised to contact their local dealers to set up appointments for repairs. The new software upload is expected to take approximately one hour to complete.

adminSoftware Issue Plagues Maserati