Toyota Recalls Nearly 4,400 Corolla Hatchbacks Due to Major Transmission Issue

 

Plano, Texas – January 30, 2019 –  Toyota is recalling close to 3,400 2019 Toyota Corolla hatchbacks in the USA and a further nearly 1,000 vehicles in Canada due to a faulty component in the transmission. Only Corolla Hatchbacks with a continuously variable transmission (CVT) are included in this recall. The Corolla sedan is excluded, as are any hatchbacks with manual transmissions.

The Defect

According to Toyota, in the involved vehicles, there is a possibility the that due to a manufacturing error, the blades of the pump impeller in the torque converter may detach, causing the converter in the Continuously Variable Transmission (CVT) to fail. This may lead to a loss of vehicle power. If the part fails while the car is in motion, the vehicle’s loss of power could increase the risk of a crash, especially if the failure happens when the vehicle is traveling at a high speed, which could lead to a crash or possible vehicle rollover or even an explosion due to catastrophic transmission failure.

Timeline of Events

The news of the pending recall came in late December. It has not yet been released what prompted the investigation that led to the recall, although at this time no accidents or injuries related to the vehicles being recalled are known as yet. Toyota introduced its new “Direct Shift-CVT” in 2018 and implemented it in the 2019 Corolla Hatchback. The Direct Shift-CVT uses a launch gear to improve off-the-line performance. The expectation was that the addition would lead to faster shifts and a 6 percent increase in fuel economy.

Late in 2018 a previous Toyota recall revealed that over 130,000 of its trucks and SUVs had faulty sensors, affecting seat belt tension and air bag functionality. At the time no plan was in place to resolve that issue, although Toyota announced in a press release that it was developing a solution and would notify owners by mid-February.

The Solution

Toyota dealers will replace the Direct Shift-CVT with a new one containing a new torque converter not affected by this issue at no cost to customers, starting as soon as the company has sufficient parts to make those repairs.

Owners can contact Toyota at 800-331-4331. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sean ReyesToyota Recalls Nearly 4,400 Corolla Hatchbacks Due to Major Transmission Issue

Toyota, Lexus, Scion Recall 1.3 Million Vehicles for Takata Airbags

Toyota is adding 1.3 million vehicles in the U.S. to its list of those that should have their Takata airbags inflators replaced. Lexus and Scion vehicles are also included in the recall.

This latest announcement from Toyota covers passenger-side front airbag inflators, and is part of the effort by the National Highway Traffic Safety Administration (NHTSA) and automakers to space out the replacement of Takata airbag inflators based on the risk to drivers and passengers.

The goal has been to get replacement inflators to vehicle owners in the highest-risk regions first, and then to the rest of the country later, as the supply of replacement inflators grew. The last wave of recalls is scheduled for early in 2020…Read more on ConsumerReports.org

Sean ReyesToyota, Lexus, Scion Recall 1.3 Million Vehicles for Takata Airbags

Toyota recalls more Takata airbag inflators – 1.3 million vehicles involved

Plano, Texas, Jan. 9, 2019 – Toyota has announced a planned expansion of recalls affecting vehicles with Takata air bag inflators that may be defective, according to a recent press releasefrom the automaker. This recall has already involved millions of cars and trucks worldwide, across a broad spectrum of manufacturers and brands. Due to the immense number of vehicles affected and the unequal risk of defects causing harm to drivers, the process has been carried out in stages, determined by vehicle age and geography.

This new round of affected vehicles includes both Toyota and Lexus models. The latest recall involves the following cars and trucks: 2010-2016 Toyota 4Runner, 2010-2013 Toyota Corolla, 2010-2013 Toyota Matrix, 2011-2014 Toyota Sienna, 2010-2015 Scion XB, 2010-2012 Lexus ES 350, 2010-2017 Lexus GX 460, 2010-2015 Lexus IS 250C, 2010-2015 Lexus IS 350C, 2010-2013 Lexus IS 250, 2010-2013 Lexus IS 350, 2010-2014 Lexus IS-F. These cars encompass 1.3 million units in the U.S.

The Defect

The problem with the Takata inflators is one of the most serious defects to be revealed in recent years. When the propellants used in the parts degrade in high heat, humidity and temperature cycling, activation may result in a rupture in the air bag inflator. Ruptured air bags can throw sharp metal fragments at the occupants of vehicles, injuring or even killing them.

The danger from these potentially deadly air bags increases over time, which is why the Takata recall began with earlier cars. The National Highway Traffic Safety Association has been coordinating the cycles of recalls. In total, the department is targeting 37 million vehicles. The most dangerous type of Takata air bag, designated “alpha,” is found in vehicles older than those recently recalled by Toyota – owners of those cars were notified during the beginning of the recall.

Timeline of Events

The waves of the Takata recall have been ongoing since 2015. Unlike other recalls that are determined based on laboratory testing or safety inspections, the air bag inflator fault was discovered after several deadly accidents involving the compromised parts. The recall began with the vehicles most likely to contain high-risk inflators, with waves of new announcements following every few months.

According to Toyota, owners of the mentioned in the latest stage of the recall will receive letters in late January alerting them to the need to receive service for their vehicles.

The Solution

As with other stages of the Takata recall, the solution for the current round of air bag repairs involves replacing either the inflator or the whole airbag assembly, depending on the model of car in question. The modification will be carried out by Toyota and Lexus dealerships and repair work will be offered at no charge to drivers.

The automaker noted that it has been working on outreach efforts to ensure as many motorists as possible realize they need to have their vehicles repaired. Through practices such as holding events and working with third-party organizations, Toyota and the other carmakers using Takata air bag inflators have been publicizing the recall for the past few years. The phone number for up-to-date service and recall information is 1-800-331-4331 for Toyota owners and 1-800-255-3987 for Lexus customers.

Sean ReyesToyota recalls more Takata airbag inflators – 1.3 million vehicles involved

Toyota Recalls Nearly 45,000 Vehicles for Potential Brake Failure

Laguna Hills, CA – December 31, 2018 – Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tacoma vehicles due to a potential brake issue. Toyota estimates that at least 90 percent of the involved vehicles have potential to develop the failed seal condition over the lifetime of the vehicle, which could lead to the unreasonable risk to safety. The potential number of units affected is 44,121.

The Defect

According to the NHTSA Recall Safety Report, the vehicles contain a brake master cylinder that includes a rubber seal which seals the brake fluid within the housing as the master cylinder piston moves. Due to combinations of improper part machining operations at one supplier facility and casting variations of master cylinders at another of its facilities, there is a possibility that a master cylinder could have an edge that does not have the correct chamfer where the rubber seal is retained. If this were to occur, over time, this edge could damage the rubber seal, causing an internal fluid leak. If the vehicle continues to be operated in this condition, the brake pedal feel could change, and front brake performance could be suddenly reduced. Reduced front braking performance could increase the vehicle stopping distance and may increase the risk of a crash.

Timeline of Events

According to the chronology report issued by Toyota, in June 2018, Toyota received three field reports on 2018 Tacoma vehicles which described the brake pedal traveling to the floor and reduced braking ability. All three of these vehicles had less than 600 miles. The brake master cylinders were recovered and sent to the part supplier for investigation. In August, Toyota received additional field reports of this condition, which master cylinders were also recovered and sent to the supplier for investigation. In September, the part supplier began providing its preliminary analysis based on some of the recovered parts. This preliminary analysis indicated that an internal leak existed which was caused by a cut rubber seal, and it was observed in these cases that the channel within the bore of the master cylinder, which is designed to retain the rubber seal, had an edge that did not have the correct chamfer.

Between October 2018 – early December 2018, the part supplier reported that their testing had identified multiple improper processes completed at the U.S. machining facility. When some combination of these improper processes were applied to non-concentric castings from the supplier casting facility in Japan, there existed a possibility of producing master cylinders with edges at the channel of the bore with varying levels of incorrect chamfer. It was also determined that this would only occur on parts cast in the supplier’s Japan facility and machined at the supplier’s U.S. facility.

Additional testing on newly machined master cylinders with edges of different incorrect chamfers revealed that the seals in a number of these tests were damaged and may eventually result in an internal leak. Any parts which were cast in the supplier’s Japan facility and machined in the supplier’s U.S. facility during the production range preceding identification of a potential issue may have some level of incorrect chamfer which may damage the seal.

It was determined that a damaged seal could cause brake fluid to leak internally, causing the brake pedal feel to change, and front brake performance could be suddenly reduced. On December 7, 2018, based on the results of the above investigation, Toyota decided to conduct a voluntary safety recall campaign. As of December 3, 2018, Toyota was only aware of 5 Toyota Field Technical Reports (3 unconfirmed reports) and 37 warranty claims (28 unverified claims) received from U.S. sources which were considered in the recall decision. Toyota is unaware of any accidents or injuries.

The Solution

All known owners of the involved vehicles will be notified via first class mail to return their vehicles to a Toyota dealer. Toyota dealers will replace the brake master cylinder with a new one, free of charge. As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. The recall is expected to begin January 21, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s numbers for this recall are J16/J06. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-888.

Sean ReyesToyota Recalls Nearly 45,000 Vehicles for Potential Brake Failure

Toyota Recalls Nearly 170,000 More Vehicles Due to Takata Airbag Issues

Laguna Hills, CA – December 31, 2018 – Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2002-2005 Lexus SC and Toyota Sequoia, 2003-2005 Toyota Corolla and Tundra, and 2003-2007 Pontiac Vibe vehicles due to airbag propellant degradation. The potential number of units affected is 169,481. This recall is connected to a larger recall driven by Takata, in advance of official DIRs from Takata but in accordance with preset plans.

The Defect

According to the NHTSA Recall Safety Report, these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Timeline of Events

On December 7, 2018, in consideration of a sufficient supply of final remedy inflators and upon discussion with the Agency, Toyota decided to conduct a campaign to replace the air bag inflator or the air bag assembly on certain Toyota and Lexus vehicles. Additionally, Toyota is also recalling certain Pontiac Vibe vehicles based on General Motors’ request, and in consideration of a sufficient supply of final remedy inflators by them.

Not all vehicles in the affected range were sold in the U.S. The subject vehicles are equipped with front passenger air bag inflators (Takata-designated SPI, PSPI or PSPI-L) which contain a non-desiccated phase stabilized ammonium nitrate propellant and that were replaced as a “like-for-like” inflator under a prior recall by Takata, although Takata’s official DIRs that affect the subject vehicles will not occur until late 2019. Toyota is accelerating the launch of the remedy for these vehicles in advance of the Takata decisions.

The Solution

Toyota will notify the Toyota and Lexus owners. General Motors will notify the Pontiac Vibe owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator with an alternate inflator or replace the air bag assembly that includes an alternate inflator, free of charge. The recall is expected to begin January 14, 2019.

Owners may contact Toyota customer service at 1-888-270-9371, Lexus customer service at 1-800-255-3987 or Pontiac customer service at 1-800-762-2737. Toyota’s numbers for these recalls are J0A (Zone A Toyota), J0B (Zone B Toyota), J0C (Zone C Toyota), JLI (Zone A Lexus), JLJ (Zone B Lexus), and JLK (Zone C Lexus).

This recall includes vehicles that have had their air bag previously replaced under an earlier air bag campaign. General Motors will notify NHTSA separately of its repair and notification schedule and its campaign number concerning the Pontiac Vibe, and will provide reimbursement to owners for repairs according to the plan submitted by GM on May 19, 2017.

Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-883.

Sean ReyesToyota Recalls Nearly 170,000 More Vehicles Due to Takata Airbag Issues

Toyota Recalls Nearly 17,000 Scion xA Vehicles Due to Air Bag Defect

Laguna Hills, CA – November 28, 2018 – Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2004-2006 Toyota Scion xA vehicles for a potential internal short in the air bag module. The potential number of units affected is 16,992.

The Defect

According to the NHTSA Recall Safety Report, the airbag control module for the supplemental restraint system (SRS ECU) in the subject vehicles may have been manufactured with application-specific integrated circuits (ASICs) which are susceptible to internal shorting when exposed to the naturally high inductive electrical noise from various vehicle electrical components close to the module. In some cases, the SRS warning light for the airbag(s) could illuminate, and the airbag(s) and/or seat belt pretensioner (s) could become deactivated. In other cases, these systems could inadvertently deploy in the absence of an impact. An airbag that is deactivated or is deployed inadvertently can increase the risk of injury or the possibility of a crash.

Timeline of Events

In 2013, Toyota recalled approximately 890,000 vehicles in the U.S. which were equipped with generation 5.0 TRW SRS ECUs. In these ECUs, damage due to electrical noise could result in an inadvertent deployment of the airbag(s) and/or seat belt pretensioners. At the time, generation 5.5 SRS ECUs (that are the subject of this recall) were not included.

In June 2013, Toyota received a field report from the European market indicating the inadvertent activation of the driver, front passenger, and knee airbags while driving a CY 2006 Corolla Verso vehicle. Airbags were found to be activated as per the customer’s allegation, but there was no evidence of an impact. The SRS ECU was recovered and investigated, and damage appeared to be similar to damage from electrical noise that could have occurred on a generation 5.0 SRS ECU, recalled in 2013; however, it was judged to be an isolated case due to the differences between the 5.0 and 5.5 models.

In July 2015, Toyota received information from a dealer in the Japan market indicating the inadvertent activation of the driver, front passenger, and knee airbags while driving a CY 2006 Avensis vehicle. Similar results were found. Toyota began replication testing and recovery of working SRS ECUs of this generation from in-use vehicles and found that the generation 5.5 SRS ECUs have higher insulation against electrical noise compared to the recalled generation 5.0 ECUs. However, Toyota continued to sporadically receive similar field reports from countries outside of North America, mainly from European countries and Japan, and continued its investigation.

Toyota reviewed the difference between the Avensis and other models, and once again started the recovery of working SRS ECUs from a larger population of in-use Avensis vehicles. In August 2017, Toyota also received the first field report from the U.S. market, claiming inadvertent activation of the driver and front passenger airbags in a 2006 MY Toyota Scion xA vehicle with a generation 5.5 SRS ECU. Toyota investigated the SRS ECU and confirmed the damage of the ASIC for transmitting the signal to deploy the airbags was similar to other cases from the European and Japan markets. At that time, Toyota observed that the insulation against electrical noise found in the ASICs in the generation 5.5 SRS ECUs had an unexpectedly wide variation in effectiveness and Toyota subsequently chose to conduct a voluntary safety recall campaign.

The Solution

All known owners of the subject vehicles will be notified by first class mail to return their vehicles to a Toyota dealer. The dealers will replace the airbag control module with an updated one, free of charge. The owner letter will also instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement under Toyota’s General Reimbursement Plan. The recall is expected to begin December 24, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s number for this recall is J0W. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-776.

Sean ReyesToyota Recalls Nearly 17,000 Scion xA Vehicles Due to Air Bag Defect

2017-2019 Toyota 4Runner: Recall Alert

2017-2019 Toyota 4Runner: Recall Alert

Sean Reyes2017-2019 Toyota 4Runner: Recall Alert

Toyota Recalls Nearly 1300 4Runners for Insufficient Cargo Load Capacity

Laguna Hills, CA – November 2, 2018 – Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota 4Runner vehicles that SET modified to be equipped with a TRD wheel package on which a certification label was incorrect. This recall is expected to affect 1295 vehicles in North America.

The Defect

According to the NHTSA Recall Safety Report, the Gross Vehicle Weight Rating (GVWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. An overloaded vehicle can increase the risk of a crash.

Timeline of Events

During a routine data validation audit on in late September 2018, it was discovered that the accessory weight for the TRD Wheel Package was not accurately relayed to the software used to calculate the load carrying capacity modification labels. The TRD Wheel Package is installed by SET at the request of Toyota and is considered standard equipment on the special edition TRD 4Runner from Toyota. However, the TRD Wheel package weight was not included in the final vehicle certification, and should have been included in the load carrying capacity modification label calculation. This led to affected vehicles having the incorrect cargo weight capacity listed and some having a negative cargo carrying capacity.

The Solution

SET will notify the customers by mail of the noncompliance. An accurate label will be provided to apply over the inaccurate label at no charge. Each label will be customized for the corresponding customer’s vehicle based on the net weight of the accessories installed. Fifteen (15) vehicles have been identified which cannot be remedied solely with a revised label. They may require an alternate remedy to remain in line with net weight restrictions and allow cargo carrying capacity to shift out of negative. These customers will be contacted separately, and options provided, one of which may be the  exchange or upgrade of accessories at no charge to reduce the overall weight and increase cargo carrying load capacity.

Customers will be notified and arrangements made to provide a suitable remedy. SET expects the mailing of customer notification letters to begin on or about December 24, 2018. Owners may contact SET customer service at 1-866-405-4226. SET’s number for this recall is SET18A. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-753.

Sean ReyesToyota Recalls Nearly 1300 4Runners for Insufficient Cargo Load Capacity