Subaru Recalls More Than 160,000 Vehicles for Weak Engine Valve Springs

Laguna Hills, CA – November 13, 2018 – Subaru of America, Inc. (Subaru) is recalling certain 2012-2014 Subaru Impreza, 2012-2013 Impreza Stationwagon, 2013 Subaru BRZ, XV Crosstrek and Toyota Scion FR-S vehicles for a valve spring issue that could cause engine stall. This recall is expected to affect 165,534 Subaru vehicles in North America.

The Defect

According to the NHTSA Recall Safety Report, due to an improper design of the valve train within the engine, an excessive stress is generated on the valve spring compared to the design condition. In addition, a very small amount of the impurity within the composition of the spring material is not avoidable in the manufacturing process. The combination of excessive stress and the dispersion of the impurity in the valve material during manufacturing may cause the valve springs located inside the engine of the affected vehicles may fracture, which may cause engine malfunction. In the worst case, the engine may stall during driving, and restarting will not be possible, increasing the risk of a crash.  Drivers may have a short window of advance warning as abnormal noise or vibration may occur prior to the engine stalling.

Timeline of Events

In April of 2012, SUBARU CORPORATION (Subaru) received a technical report from the Japan market which described an abnormal noise and rough idling. The collected engine was examined, and it was surmised that the valve spring broke and fell off, making contact with the piston and causing a rough idling and an abnormal noise. While a component analysis was conducted, no spring material flaw was identified and the cause of the fracture was unknown. In May 2013, the lower limit of the tolerance of the spring wire diameter was raised as a precaution and in response to eleven technical reports related to stalling reported from the U.S. In August 2016, based on additional examinations of engines collected from the field, it was determined that a ndactor not avoidable in the manufacturing process, namely very small amount of impurity within the composition of the spring material, could affect spring fracture.

Three additional technical reports related to stalling were issued from the U.S. during this time frame, but by September 2018 it was determined that a higher occurrence rate than estimated with general manufacturing dispersion from the vehicle manufactured with lower spring tolerance. Further investigation led to the revelation due to the improper design of the valve train, stress generated exceeded the design condition, and, when combined with the dispersion of impurity within the composition of the spring material, could cause spring fracture due to fatigue. On Oct 25, 2018, Subaru issued a safety recall for vehicles equipped with a similar valve train design manufactured prior to the tolerance adjustments made in May 2013.

The Solution

Subaru will notify owners, and all valve springs will be replaced with new ones free of charge. Owner notification will occur within 60 days of Dealer notification, which began on November 1. If parts are not available by that time, owners will be notified that parts are not available yet and they will be re-notified once parts are available. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-772.

Sean ReyesSubaru Recalls More Than 160,000 Vehicles for Weak Engine Valve Springs

Subaru Recalls More Than 200,000 Vehicles for Faulty Fuel Indicator

Laguna Hills, CA – November 12, 2018 – Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles due to a software issues that affects the vehicle’s fuel display. This recall is expected to affect 228,648 Subaru vehicles in North America.

The Defect

According to the NHTSA Recall Safety Report, due to a software error, the low fuel warning light may not light up to indicate the intended remaining fuel level and the distance-to-empty (DTE) display may incorrectly indicate a positive number even if the fuel tank is empty. This inaccuracy in the fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.

Timeline of Events

In December of 2017, SUBARU CORPORATION (Subaru) received a technical report regarding the driving range indicator (DTE) in the multi-information display. The report indicated a positive distance-to-empty (DTE) when no usable fuel was remaining. A field part collection was requested, and between December 2017 and March 2018 p arts were collected from the field and sent to the supplier for an investigation which subsequently took place during April and June of 2018. In July 2018, the supplier submitted the investigation report to Subaru, whereupon, from August to October 2018, Subaru assessed their field data and the supplier’s investigation report to assess risk. On October 25, 2018, Subaru completed the investigation and determined that a voluntary safety recall should be ordered.

The Solution

Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Subaru customer service at 1-844-373-6614. Subaru’s number for this recall is WTW-82. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-773.

Sean ReyesSubaru Recalls More Than 200,000 Vehicles for Faulty Fuel Indicator

2010-2014 Subaru Legacy, Outback: Recall Alert

2010-2014 Subaru Legacy, Outback: Recall Alert

Sean Reyes2010-2014 Subaru Legacy, Outback: Recall Alert

293 Subaru SUVs to be Fully Replaced by Automaker

 

USA – Aug. 18, 2018 – In an unlikely move, the automaker Subaru has chosen to replace nearly 300 vehicles with defects, rather than reimbursing or repairing the offending SUVs. The faulty 2019 Ascent SUV model is missing key welds on the back-door hinges, and spokespeople from Subaru have chosen to pull the cars with the issue from the market.

The Defect

In key areas of the weld, there are spots missing along the B-pillar, which is located on the second-row door hinges. Subaru stated that the issue was due to incorrect programming in the welding software for the robots that manufacture the vehicles. If these doors or other car parts came loose due to the defect, it can cause risks of injury and accidents.

According to a Subaru representative, only nine of the defective vehicles were sold to the general public. They will replace all vehicles made and sold due to the severity of the defect. However, there have been no reports of any crashes or injuries of the Ascent SUV falling under this specific issue.

Timeline of Events

On July 21, the issue of defective welds was discovered on-property at a routine inspection. Due to the manufacturing error being contained swiftly, vehicles made between July 13-21 are affected. The total is 293 SUVs that are part of this specific recall.

There are 383,101 Subaru vehicles involved in the massive Takata airbag recall this year, which does not include the new Subaru Ascent SUV, according to Edmunds. Six models between 2003-2011 were affected.

The Solution

If consumers or retailers would like to contact Subaru’s customer service department directly, they can do so at 844-373-6614. Also, the National Highway Traffic Safety Administration (NHTSA) can provide additional information with the claim number 18V-508 on the NHTSA website. Subaru stated they plan to inform owners who bought the SUVs directly.

Sean Reyes293 Subaru SUVs to be Fully Replaced by Automaker

2019 Subaru Ascent: Recall Alert

2019 Subaru Ascent: Recall Alert

Sean Reyes2019 Subaru Ascent: Recall Alert

SUBARU RECALLS FORESTER SUVS FOR INCORRECT LABELS

SUBARU RECALLS FORESTER SUVS FOR INCORRECT LABELS

Automakers seem to be having trouble selling new vehicles with the correct labels to indicate wheel and tire size, maximum vehicle weight, maximum number of occupants and things such as correct tire pressure levels.

Now the problem has hit Subaru and more than 3,600 of its 2018 Forester SUVs.

The automaker learned in January 2018 about the labels having incorrect wheel and tire size information, in addition to the wrong tire pressure recommendations…Read more on CarComplaints.com

Sean ReyesSUBARU RECALLS FORESTER SUVS FOR INCORRECT LABELS

SUBARU RECALLS TRIBECA, IMPREZA, WRX, FORESTER, LEGACY AND OUTBACK Subaru recalls 230,000 vehicles to replace passenger frontal Takata airbag inflators

Car Complaints – January 20, 2018

SUBARU RECALLS TRIBECA, IMPREZA, WRX, FORESTER, LEGACY AND OUTBACK:
Subaru recalls 230,000 vehicles to replace passenger frontal Takata airbag inflators

Subaru is recalling nearly 230,000 vehicles to replace frontal passenger Takata airbag inflators at risk of exploding due to moisture that affects the chemical inside the metal airbag inflators.

Subaru ordered three separate recalls involving different locations of the country.

2009 Subaru Tribeca
2009 Subaru Impreza
2009 Subaru Forester
2009 Subaru WRX
2009 Subaru Legacy
2009 Subaru Outback…

Read the entire article on the Car Complaints website

Sean ReyesSUBARU RECALLS TRIBECA, IMPREZA, WRX, FORESTER, LEGACY AND OUTBACK Subaru recalls 230,000 vehicles to replace passenger frontal Takata airbag inflators

Subaru recalls vehicles with defective floor mat brackets

 

Cherry Hill, N.J. – Nov. 30, 2017 – Subaru of America has recalled more than 2,300 vehicles potentially equipped with defective floor mat brackets, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Subaru Crosstrek sport utility vehicles produced between May 16, 2017 and Sept. 7, 2017. The automaker estimates that all of the models referenced in the recall contain the defective parts.

The Defect

The affected models feature defective driver-side floor mat retention brackets that do not sufficiently secure floor mats. As a result, these fixtures can move out of position during vehicle operation and interfere with pedal usage, posing a serious threat to drivers. However, Subaru has yet to receive any reports linking the defective components to any accidents or injuries.

Timeline of Events

On Oct. 17, 2017, the automaker received a field report detailing an instance in which the driver-side floor mat in a 2018 Crosstrek slipped out of position. Over the next 12 days, Subaru engineers conducted an internal investigation, eventually determining that the floor mat retention brackets installed in the vehicle were defective. On Oct. 31, quality assurance and safety officials for the company decided that the features posed a serious hazard to owner and chose to launch a voluntary safety recall.

Subaru notified dealers of the impending recall Nov. 1.

The Solution

The car manufacturer has directed dealers to inspect the floor mat retention brackets in affected and replace them, free of charge, if necessary, according to an NHTSA recall acknowledgement document. Subaru began contacting owners Nov. 14. Those who need additional assistance can contact Subaru customer service at (800) 782-2783. Callers should use the internal recall reference code WTR-77. Owners can also connect with the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

adminSubaru recalls vehicles with defective floor mat brackets

2018 Subaru Crosstrek Recall; Floor Mat Can Obstruct Gas/Brake Pedals

Torque News  – November 28, 2017

2018 Subaru Crosstrek Recall; Floor Mat Can Obstruct Gas/Brake Pedals

Subaru of America is recalling certain 2018 Crosstrek vehicles that may be equipped with an incorrect floor mat retention bracket. The brackets installed on the driver’s side floor mat may move out of position and possibly interfere with the driver’s operation of the accelerator pedal and/or brake pedal. Should that occur, it could lead to a crash.
The 2018 Subaru Crosstrek just recently received a complete remodel from the ground up and it’s been a top-seller for the brand in America right out of the gate. New-generation models often get recalled due to quality control issues already fixed on the outgoing model. This recall is due to using a part designed for other models in the Subaru lineup during the installation process.
What’s the issue
The National Highway Traffic Safety Administration (NHTSA) says a floor mat retention bracket designed for other Subaru models was inadvertently installed in the 2018MY Crosstrek. Because of this, the retention force is not sufficient, possibly resulting in the bracket detaching from the vehicle body…

Read the entire article on the Torque News website

Sean Reyes2018 Subaru Crosstrek Recall; Floor Mat Can Obstruct Gas/Brake Pedals

Subaru recalls performance cars with defective audio equipment

Recall Masters  – November 1, 2017

Subaru recalls performance cars with defective audio equipmentgain

Subaru of America has recalled more than 9,100 vehicles possibly equipped with defective audio equipment, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2015 Subaru WRX performance sedans with production dates ranging from Jan. 17, 2014 to April 9, 2015. Subaru suspects 100 percent of the vehicles referenced in the action contain the defective equipment.

The Defect

The affected sedans likely feature factory-installed subwoofers positioned so that they abut luggage stowed in the trunk. This contact can loosen the subwoofer’s wiring, causing complete disconnection. Should these charged fixtures meet the metal frame of the subwoofer, an intermittent short may occur and damage to integrated circuit components. In some cases, the broken IC parts can generate constant electrical current, leading the subwoofer to overheat and increasing the likelihood of a fire. This poses an obvious safety threat to occupants…

Read the entire article on the Recall Masters website

Sean ReyesSubaru recalls performance cars with defective audio equipment