293 Subaru SUVs to be Fully Replaced by Automaker

 

USA – Aug. 18, 2018 – In an unlikely move, the automaker Subaru has chosen to replace nearly 300 vehicles with defects, rather than reimbursing or repairing the offending SUVs. The faulty 2019 Ascent SUV model is missing key welds on the back-door hinges, and spokespeople from Subaru have chosen to pull the cars with the issue from the market.

The Defect

In key areas of the weld, there are spots missing along the B-pillar, which is located on the second-row door hinges. Subaru stated that the issue was due to incorrect programming in the welding software for the robots that manufacture the vehicles. If these doors or other car parts came loose due to the defect, it can cause risks of injury and accidents.

According to a Subaru representative, only nine of the defective vehicles were sold to the general public. They will replace all vehicles made and sold due to the severity of the defect. However, there have been no reports of any crashes or injuries of the Ascent SUV falling under this specific issue.

Timeline of Events

On July 21, the issue of defective welds was discovered on-property at a routine inspection. Due to the manufacturing error being contained swiftly, vehicles made between July 13-21 are affected. The total is 293 SUVs that are part of this specific recall.

There are 383,101 Subaru vehicles involved in the massive Takata airbag recall this year, which does not include the new Subaru Ascent SUV, according to Edmunds. Six models between 2003-2011 were affected.

The Solution

If consumers or retailers would like to contact Subaru’s customer service department directly, they can do so at 844-373-6614. Also, the National Highway Traffic Safety Administration (NHTSA) can provide additional information with the claim number 18V-508 on the NHTSA website. Subaru stated they plan to inform owners who bought the SUVs directly.

Sean Reyes293 Subaru SUVs to be Fully Replaced by Automaker

2019 Subaru Ascent: Recall Alert

2019 Subaru Ascent: Recall Alert

Sean Reyes2019 Subaru Ascent: Recall Alert

SUBARU RECALLS FORESTER SUVS FOR INCORRECT LABELS

SUBARU RECALLS FORESTER SUVS FOR INCORRECT LABELS

Automakers seem to be having trouble selling new vehicles with the correct labels to indicate wheel and tire size, maximum vehicle weight, maximum number of occupants and things such as correct tire pressure levels.

Now the problem has hit Subaru and more than 3,600 of its 2018 Forester SUVs.

The automaker learned in January 2018 about the labels having incorrect wheel and tire size information, in addition to the wrong tire pressure recommendations…Read more on CarComplaints.com

Sean ReyesSUBARU RECALLS FORESTER SUVS FOR INCORRECT LABELS

SUBARU RECALLS TRIBECA, IMPREZA, WRX, FORESTER, LEGACY AND OUTBACK Subaru recalls 230,000 vehicles to replace passenger frontal Takata airbag inflators

Car Complaints – January 20, 2018

SUBARU RECALLS TRIBECA, IMPREZA, WRX, FORESTER, LEGACY AND OUTBACK:
Subaru recalls 230,000 vehicles to replace passenger frontal Takata airbag inflators

Subaru is recalling nearly 230,000 vehicles to replace frontal passenger Takata airbag inflators at risk of exploding due to moisture that affects the chemical inside the metal airbag inflators.

Subaru ordered three separate recalls involving different locations of the country.

2009 Subaru Tribeca
2009 Subaru Impreza
2009 Subaru Forester
2009 Subaru WRX
2009 Subaru Legacy
2009 Subaru Outback…

Read the entire article on the Car Complaints website

Sean ReyesSUBARU RECALLS TRIBECA, IMPREZA, WRX, FORESTER, LEGACY AND OUTBACK Subaru recalls 230,000 vehicles to replace passenger frontal Takata airbag inflators

Subaru recalls vehicles with defective floor mat brackets

 

Cherry Hill, N.J. – Nov. 30, 2017 – Subaru of America has recalled more than 2,300 vehicles potentially equipped with defective floor mat brackets, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Subaru Crosstrek sport utility vehicles produced between May 16, 2017 and Sept. 7, 2017. The automaker estimates that all of the models referenced in the recall contain the defective parts.

The Defect

The affected models feature defective driver-side floor mat retention brackets that do not sufficiently secure floor mats. As a result, these fixtures can move out of position during vehicle operation and interfere with pedal usage, posing a serious threat to drivers. However, Subaru has yet to receive any reports linking the defective components to any accidents or injuries.

Timeline of Events

On Oct. 17, 2017, the automaker received a field report detailing an instance in which the driver-side floor mat in a 2018 Crosstrek slipped out of position. Over the next 12 days, Subaru engineers conducted an internal investigation, eventually determining that the floor mat retention brackets installed in the vehicle were defective. On Oct. 31, quality assurance and safety officials for the company decided that the features posed a serious hazard to owner and chose to launch a voluntary safety recall.

Subaru notified dealers of the impending recall Nov. 1.

The Solution

The car manufacturer has directed dealers to inspect the floor mat retention brackets in affected and replace them, free of charge, if necessary, according to an NHTSA recall acknowledgement document. Subaru began contacting owners Nov. 14. Those who need additional assistance can contact Subaru customer service at (800) 782-2783. Callers should use the internal recall reference code WTR-77. Owners can also connect with the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

adminSubaru recalls vehicles with defective floor mat brackets

2018 Subaru Crosstrek Recall; Floor Mat Can Obstruct Gas/Brake Pedals

Torque News  – November 28, 2017

2018 Subaru Crosstrek Recall; Floor Mat Can Obstruct Gas/Brake Pedals

Subaru of America is recalling certain 2018 Crosstrek vehicles that may be equipped with an incorrect floor mat retention bracket. The brackets installed on the driver’s side floor mat may move out of position and possibly interfere with the driver’s operation of the accelerator pedal and/or brake pedal. Should that occur, it could lead to a crash.
The 2018 Subaru Crosstrek just recently received a complete remodel from the ground up and it’s been a top-seller for the brand in America right out of the gate. New-generation models often get recalled due to quality control issues already fixed on the outgoing model. This recall is due to using a part designed for other models in the Subaru lineup during the installation process.
What’s the issue
The National Highway Traffic Safety Administration (NHTSA) says a floor mat retention bracket designed for other Subaru models was inadvertently installed in the 2018MY Crosstrek. Because of this, the retention force is not sufficient, possibly resulting in the bracket detaching from the vehicle body…

Read the entire article on the Torque News website

Sean Reyes2018 Subaru Crosstrek Recall; Floor Mat Can Obstruct Gas/Brake Pedals

Subaru recalls performance cars with defective audio equipment

Recall Masters  – November 1, 2017

Subaru recalls performance cars with defective audio equipmentgain

Subaru of America has recalled more than 9,100 vehicles possibly equipped with defective audio equipment, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2015 Subaru WRX performance sedans with production dates ranging from Jan. 17, 2014 to April 9, 2015. Subaru suspects 100 percent of the vehicles referenced in the action contain the defective equipment.

The Defect

The affected sedans likely feature factory-installed subwoofers positioned so that they abut luggage stowed in the trunk. This contact can loosen the subwoofer’s wiring, causing complete disconnection. Should these charged fixtures meet the metal frame of the subwoofer, an intermittent short may occur and damage to integrated circuit components. In some cases, the broken IC parts can generate constant electrical current, leading the subwoofer to overheat and increasing the likelihood of a fire. This poses an obvious safety threat to occupants…

Read the entire article on the Recall Masters website

Sean ReyesSubaru recalls performance cars with defective audio equipment

Subaru recalls performance cars with defective audio equipment

 

Cherry Hill, N.J. – Nov. 1, 2017 – Subaru of America has recalled more than 9,100 vehicles possibly equipped with defective audio equipment, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2015 Subaru WRX performance sedans with production dates ranging from Jan. 17, 2014 to April 9, 2015. Subaru suspects 100 percent of the vehicles referenced in the action contain the defective equipment.

The Defect

The affected sedans likely feature factory-installed subwoofers positioned so that they abut luggage stowed in the trunk. This contact can loosen the subwoofer’s wiring, causing complete disconnection. Should these charged fixtures meet the metal frame of the subwoofer, an intermittent short may occur and damage to integrated circuit components. In some cases, the broken IC parts can generate constant electrical current, leading the subwoofer to overheat and increasing the likelihood of a fire. This poses an obvious safety threat to occupants.

Owners with vehicles containing the defective equipment have reported hearing crackling noises. Subaru suggested turning off the car audio system to silence these sounds.

Timeline of Events

In January 2017, Subaru received a field report detailing an instance of subwoofer overheating in a 2015 WRX performance sedan. Two months later, quality assurance personnel at the automaker took possession of the subwoofer and amplifier from the vehicle named in the report. In April, the Japanese automaker shipped the parts to the supplier, Harman International Industries, for analysis. On April 28, Harman submitted its findings. Engineers at the audio company had discovered that the IC features in the subwoofer sustained damage due to overstress. They also found that an electrical short had occurred when the subwoofer wire made contact with the metal support frame. However, Harman could not identify the root cause of the short. As a result, Subaru launched its own investigation to better understand the origin of this electrical disturbance.

In May 2017, Subaru received another field report from a dealer in Australia. Again, the company requested and received the parts involved for evaluation. Four months passed before engineers at the company uncovered the root cause: contact between the subwoofer and luggage. On Sept. 29, Subaru decided to conduct a safety recall. The organization notified dealers Oct. 9.

The Solution

The automaker has directed dealers to inspect the subwoofer wires and install wire retainer clips in affected vehicles free of charge, according to a recall acknowledgment document from the NHTSA. In some cases, dealers may replace the subwoofers altogether, a repair that Subaru has also pledged to subsidize. Owners should have received notification Oct. 31 via first-class mail. Those that did not can contact Subaru customer service personnel at (800) 782-2783. Callers should use the internal recall identification code WTQ-76. Owners in need of further assistance or information can also contact the NHTSA using its vehicle safety hotline at (888) 327-4236.

 

adminSubaru recalls performance cars with defective audio equipment

Vaporizing fuel an issue in 2017 Subaru recall [Video]

Cherry Hill, N.J.—April 20, 2017—A new Subaru recall will target more than thirty-three thousand vehicles for a fuel system risk. The National Highway Traffic Safety Administration report said that the recall impacted 2017 Subaru Impreza 4D and 5D vehicles.

In these autos, drivers could have trouble starting the engine or keeping it going. This could signify an internal problem processing winter fuel. If the engine vaporizes the fuel, it could cause pressure to drop.

Although the problem concerns the fuel itself, it actually stems from the software installed within the engine control unit. The fix therefore will require new software for this system. Production for these impacted vehicles only recently ended March fifteenth, and the report estimated that all of the suspected vehicles likely had the defect.

adminVaporizing fuel an issue in 2017 Subaru recall [Video]