Toyota Recalls 2019 Camry and Avalon Hybrid Vehicles for Fuel Filler Pipe Issue

 

Laguna Hills, CA – March 21, 2019 – Toyota is recalling certain 2019 Camry Hybrid and Avalon Hybrid vehicles. The fuel filler pipe may have been incorrectly refastened to the fuel tank during a safety inspection after the vehicle was assembled. The improperly connected component may leak fuel, which could catch fire if a spark or ignition source is nearby. As many as 205 vehicles may be affected by this issue.

The Defect

According to the National Highway Traffic Safety Administration Safety Recall Report on this issue, the fuel filler pipe may not have been properly reconnected to the fuel tank during an inspection after vehicle assembly. As a result, the improperly connected filler pipe could leak fuel, resulting in an increased risk of fire.

Timeline of Events

Toyota received two reports from dealers in January 2019 describing fuel leaking underneath the vehicle during refueling. The automaker began an investigation into the issue and found that the vehicles in these two reports had been part of a group of vehicles involved in an inspection for potential replacement of the fuel filler pipe prior to dealer delivery. The inspection was described as a quality confirmation activity.

Toyota then began a field survey to inspect additional vehicles that had been part of this quality confirmation activity. As a result of the survey, two additional vehicles with the same disconnected fuel filler pipe issue were identified.

Based on the investigation, quality confirmation activity team interviews and a review of the vehicle design drawings, Toyota determined that the vehicles did not meet certain U.S. federal motor vehicle safety standard requirements, and so decided to conduct a recall beginning in March 2019.

The Solution

The recall will begin March 2019. Toyota will notify all known owners of affected vehicles by April 15, 2019. Owners will be told to return their vehicles to a Toyota dealer for inspection of the fuel filler pipe. If it turns out that the pipe had been improperly connected or unsecured, the dealer will replace the fuel filler pipe with a new one at no cost, as the repair would be covered under Toyota’s new vehicle warranty.

Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s number for this recall is K0I. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V097000.

Sean ReyesToyota Recalls 2019 Camry and Avalon Hybrid Vehicles for Fuel Filler Pipe Issue

Toyota Adds Nearly 1.3 Million Vehicles to Takata Air Bag Recall

 

Toyota, Japan – Feb. 27, 2019 – Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain vehicles equipped with Takata air bags containing inflators that can become hazardous over time. Affected vehicles cover units in a range manufactured between 2010 and 2017, from areas determined to be most at risk for propellant degradation. This includes most Southern, Mideastern and Midwestern states (classed as Zones A, B, and C) as well as U.S. territories including Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. The potential number of units affected is 1,299,448. Vehicles affected may include:

• 2010-2016 Toyota 4Runner vehicles
• 2011-2015 Scion xB vehicles
• 2011-2015 Toyota Sienna vehicles
• 2010-2014 Lexus IS350C and IS250C vehicles
• 2011-2015 Lexus IS-F vehicles
• 2014-2017 Lexus GX460 vehicles
• 2011-2013 Toyota Corolla vehicles
• 2011-2013 Corolla Matrix vehicles

The Defect

According to the National Highway Traffic Safety Administration Safety Report filed Jan. 9, the subject vehicles all are equipped with front passenger air bag inflators of the Takata PSPI-6 designation. These airbags contain a non-desiccated, phase stabilized ammonium nitrate propellant. It has been determined that propellant degradation is certain to occur at some point in time after prolonged exposure to high absolute humidity or temperature.

If a non-desiccated ammonium nitrate inflator with degraded propellant is activated during a collision, it may result in a rupture of the inflator, which can subsequently cause metal fragments to pass through the air bag and into the vehicle interior. The high speed deployment of the fragments can cause severe injury or death to vehicle occupants.

Timeline of Events

On Jan. 2, Takata filed Part 573 reports in accordance with terms specified in the May 4, 2016 Amendment to the Nov. 3, 2015 Consent Order between Takata and the NHTSA. Based on Takata’s Part 573 reports, Toyota decided to conduct a voluntary safety recall about a week later to identify the subject vehicles and replace the air bag inflator or assembly. Toyota has, however, stated that it does not, by this action, fully endorse the content of Takata’s Part 573 reports.

Based on Toyota’s defect information report, the automaker is unable to provide an estimate of the percentage of vehicles that are an immediate danger. As noted in the May 2016 Amendment to the Takata Consent Order, the length of time that a non-desiccated frontal Takata PSAN inflator will have reached the point where they pose an unreasonable risk to safety could be quite long and is dependent on the age of the inflator and environmental exposure, among other factors. The recall is being deployed in phases with vehicles deemed most at risk – as well as those located in hot and humid regions – being prioritized.

The Solution

The recall began Feb. 15. By March 10, all known owners of the affected Toyota and Lexus vehicles will have been notified of the recall by first class mail, and instructed to return their vehicles to a Toyota or Lexus dealer, as applicable. Depending on the vehicle model, dealers will either replace the front passenger airbag inflator only, or replace the entire airbag assembly, free of charge. Any vehicle owners who have already paid to fix this condition prior to this campaign may seek reimbursement for their costs.

Owners may contact Toyota customer service at 1-800-331-4331. Toyota’s numbers for this recall are “Zone A” – Toyota: G0P, Lexus: GLG; “Zone B” – Toyota: G0R, Lexus GLH; “Zone C” – Toyota: H0A, and Lexus: HLA. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V005000.

Sean ReyesToyota Adds Nearly 1.3 Million Vehicles to Takata Air Bag Recall

Toyota Collaborates with the Carma Project to Encourage Recall Compliance

 

Laguna Hills, Calif. – January 31, 2019 – Toyota is seeking to make more vehicle owners aware of recent recalls, particularly the Takata air bag recall, which is expected to affect 55 to 70 million vehicles across 19 manufacturers by the end of 2019. To that end, the automotive manufacturer is partnering with the Carma Project, run by Tony Lim, to incentivize spreading awareness of the recall and prompt customers to check their vehicle identification numbers (VINs) to see if their car is affected.

Takata Airbag Recall

Impacted vehicles were originally fitted with Takata air bags. These air bags’ inflators are filled with ammonium nitrate, which can become unstable over time due to degradation caused by aging, temperature fluctuations and humidity. Once the material is no longer stable, a crash can cause the metal canister inside the air bag to explode, sending shrapnel flying through the interior of the car and putting the driver and any passengers at risk of serious injury or death.

The Carma Project

Anyone can visit carmaproject.com, sign up, and share messages about the recall to their social network. Participants can receive $5 in gift cards for every Toyota owner who schedules an appointment to have their vehicle repaired, and an additional $50 worth of gift cards when they actually have their vehicle repaired. Actions taken on social platforms or elsewhere can be recorded and rewarded with “Carma Coins,” which are redeemable as gift cards from major retailers through the Bitmo platform.

Air Bag Replacement

The air bag replacement is free for the Toyota owner, who can have the service done at any Toyota or Lexus location. Carma Group also offers a downloadable app, which can be used to check and see if any vehicle is part of the recall.

Toyota determines which vehicles are eligible for bonuses (CarmaCoin) based on the priority group assigned to the vehicle by NHTSA. For more information visit www.safercar.gov.

Sean ReyesToyota Collaborates with the Carma Project to Encourage Recall Compliance

Toyota Recalls Nearly 4,400 Corolla Hatchbacks Due to Major Transmission Issue

 

Plano, Texas – January 30, 2019 –  Toyota is recalling close to 3,400 2019 Toyota Corolla hatchbacks in the USA and a further nearly 1,000 vehicles in Canada due to a faulty component in the transmission. Only Corolla Hatchbacks with a continuously variable transmission (CVT) are included in this recall. The Corolla sedan is excluded, as are any hatchbacks with manual transmissions.

The Defect

According to Toyota, in the involved vehicles, there is a possibility the that due to a manufacturing error, the blades of the pump impeller in the torque converter may detach, causing the converter in the Continuously Variable Transmission (CVT) to fail. This may lead to a loss of vehicle power. If the part fails while the car is in motion, the vehicle’s loss of power could increase the risk of a crash, especially if the failure happens when the vehicle is traveling at a high speed, which could lead to a crash or possible vehicle rollover or even an explosion due to catastrophic transmission failure.

Timeline of Events

The news of the pending recall came in late December. It has not yet been released what prompted the investigation that led to the recall, although at this time no accidents or injuries related to the vehicles being recalled are known as yet. Toyota introduced its new “Direct Shift-CVT” in 2018 and implemented it in the 2019 Corolla Hatchback. The Direct Shift-CVT uses a launch gear to improve off-the-line performance. The expectation was that the addition would lead to faster shifts and a 6 percent increase in fuel economy.

Late in 2018 a previous Toyota recall revealed that over 130,000 of its trucks and SUVs had faulty sensors, affecting seat belt tension and air bag functionality. At the time no plan was in place to resolve that issue, although Toyota announced in a press release that it was developing a solution and would notify owners by mid-February.

The Solution

Toyota dealers will replace the Direct Shift-CVT with a new one containing a new torque converter not affected by this issue at no cost to customers, starting as soon as the company has sufficient parts to make those repairs.

Owners can contact Toyota at 800-331-4331. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sean ReyesToyota Recalls Nearly 4,400 Corolla Hatchbacks Due to Major Transmission Issue

Toyota, Lexus, Scion Recall 1.3 Million Vehicles for Takata Airbags

Toyota is adding 1.3 million vehicles in the U.S. to its list of those that should have their Takata airbags inflators replaced. Lexus and Scion vehicles are also included in the recall.

This latest announcement from Toyota covers passenger-side front airbag inflators, and is part of the effort by the National Highway Traffic Safety Administration (NHTSA) and automakers to space out the replacement of Takata airbag inflators based on the risk to drivers and passengers.

The goal has been to get replacement inflators to vehicle owners in the highest-risk regions first, and then to the rest of the country later, as the supply of replacement inflators grew. The last wave of recalls is scheduled for early in 2020…Read more on ConsumerReports.org

Sean ReyesToyota, Lexus, Scion Recall 1.3 Million Vehicles for Takata Airbags

Toyota recalls more Takata airbag inflators – 1.3 million vehicles involved

Plano, Texas, Jan. 9, 2019 – Toyota has announced a planned expansion of recalls affecting vehicles with Takata air bag inflators that may be defective, according to a recent press releasefrom the automaker. This recall has already involved millions of cars and trucks worldwide, across a broad spectrum of manufacturers and brands. Due to the immense number of vehicles affected and the unequal risk of defects causing harm to drivers, the process has been carried out in stages, determined by vehicle age and geography.

This new round of affected vehicles includes both Toyota and Lexus models. The latest recall involves the following cars and trucks: 2010-2016 Toyota 4Runner, 2010-2013 Toyota Corolla, 2010-2013 Toyota Matrix, 2011-2014 Toyota Sienna, 2010-2015 Scion XB, 2010-2012 Lexus ES 350, 2010-2017 Lexus GX 460, 2010-2015 Lexus IS 250C, 2010-2015 Lexus IS 350C, 2010-2013 Lexus IS 250, 2010-2013 Lexus IS 350, 2010-2014 Lexus IS-F. These cars encompass 1.3 million units in the U.S.

The Defect

The problem with the Takata inflators is one of the most serious defects to be revealed in recent years. When the propellants used in the parts degrade in high heat, humidity and temperature cycling, activation may result in a rupture in the air bag inflator. Ruptured air bags can throw sharp metal fragments at the occupants of vehicles, injuring or even killing them.

The danger from these potentially deadly air bags increases over time, which is why the Takata recall began with earlier cars. The National Highway Traffic Safety Association has been coordinating the cycles of recalls. In total, the department is targeting 37 million vehicles. The most dangerous type of Takata air bag, designated “alpha,” is found in vehicles older than those recently recalled by Toyota – owners of those cars were notified during the beginning of the recall.

Timeline of Events

The waves of the Takata recall have been ongoing since 2015. Unlike other recalls that are determined based on laboratory testing or safety inspections, the air bag inflator fault was discovered after several deadly accidents involving the compromised parts. The recall began with the vehicles most likely to contain high-risk inflators, with waves of new announcements following every few months.

According to Toyota, owners of the mentioned in the latest stage of the recall will receive letters in late January alerting them to the need to receive service for their vehicles.

The Solution

As with other stages of the Takata recall, the solution for the current round of air bag repairs involves replacing either the inflator or the whole airbag assembly, depending on the model of car in question. The modification will be carried out by Toyota and Lexus dealerships and repair work will be offered at no charge to drivers.

The automaker noted that it has been working on outreach efforts to ensure as many motorists as possible realize they need to have their vehicles repaired. Through practices such as holding events and working with third-party organizations, Toyota and the other carmakers using Takata air bag inflators have been publicizing the recall for the past few years. The phone number for up-to-date service and recall information is 1-800-331-4331 for Toyota owners and 1-800-255-3987 for Lexus customers.

Sean ReyesToyota recalls more Takata airbag inflators – 1.3 million vehicles involved

Toyota Recalls Nearly 45,000 Vehicles for Potential Brake Failure

Laguna Hills, CA – December 31, 2018 – Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Toyota Tacoma vehicles due to a potential brake issue. Toyota estimates that at least 90 percent of the involved vehicles have potential to develop the failed seal condition over the lifetime of the vehicle, which could lead to the unreasonable risk to safety. The potential number of units affected is 44,121.

The Defect

According to the NHTSA Recall Safety Report, the vehicles contain a brake master cylinder that includes a rubber seal which seals the brake fluid within the housing as the master cylinder piston moves. Due to combinations of improper part machining operations at one supplier facility and casting variations of master cylinders at another of its facilities, there is a possibility that a master cylinder could have an edge that does not have the correct chamfer where the rubber seal is retained. If this were to occur, over time, this edge could damage the rubber seal, causing an internal fluid leak. If the vehicle continues to be operated in this condition, the brake pedal feel could change, and front brake performance could be suddenly reduced. Reduced front braking performance could increase the vehicle stopping distance and may increase the risk of a crash.

Timeline of Events

According to the chronology report issued by Toyota, in June 2018, Toyota received three field reports on 2018 Tacoma vehicles which described the brake pedal traveling to the floor and reduced braking ability. All three of these vehicles had less than 600 miles. The brake master cylinders were recovered and sent to the part supplier for investigation. In August, Toyota received additional field reports of this condition, which master cylinders were also recovered and sent to the supplier for investigation. In September, the part supplier began providing its preliminary analysis based on some of the recovered parts. This preliminary analysis indicated that an internal leak existed which was caused by a cut rubber seal, and it was observed in these cases that the channel within the bore of the master cylinder, which is designed to retain the rubber seal, had an edge that did not have the correct chamfer.

Between October 2018 – early December 2018, the part supplier reported that their testing had identified multiple improper processes completed at the U.S. machining facility. When some combination of these improper processes were applied to non-concentric castings from the supplier casting facility in Japan, there existed a possibility of producing master cylinders with edges at the channel of the bore with varying levels of incorrect chamfer. It was also determined that this would only occur on parts cast in the supplier’s Japan facility and machined at the supplier’s U.S. facility.

Additional testing on newly machined master cylinders with edges of different incorrect chamfers revealed that the seals in a number of these tests were damaged and may eventually result in an internal leak. Any parts which were cast in the supplier’s Japan facility and machined in the supplier’s U.S. facility during the production range preceding identification of a potential issue may have some level of incorrect chamfer which may damage the seal.

It was determined that a damaged seal could cause brake fluid to leak internally, causing the brake pedal feel to change, and front brake performance could be suddenly reduced. On December 7, 2018, based on the results of the above investigation, Toyota decided to conduct a voluntary safety recall campaign. As of December 3, 2018, Toyota was only aware of 5 Toyota Field Technical Reports (3 unconfirmed reports) and 37 warranty claims (28 unverified claims) received from U.S. sources which were considered in the recall decision. Toyota is unaware of any accidents or injuries.

The Solution

All known owners of the involved vehicles will be notified via first class mail to return their vehicles to a Toyota dealer. Toyota dealers will replace the brake master cylinder with a new one, free of charge. As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. The recall is expected to begin January 21, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota’s numbers for this recall are J16/J06. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-888.

Sean ReyesToyota Recalls Nearly 45,000 Vehicles for Potential Brake Failure

Toyota Recalls Nearly 170,000 More Vehicles Due to Takata Airbag Issues

Laguna Hills, CA – December 31, 2018 – Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2002-2005 Lexus SC and Toyota Sequoia, 2003-2005 Toyota Corolla and Tundra, and 2003-2007 Pontiac Vibe vehicles due to airbag propellant degradation. The potential number of units affected is 169,481. This recall is connected to a larger recall driven by Takata, in advance of official DIRs from Takata but in accordance with preset plans.

The Defect

According to the NHTSA Recall Safety Report, these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Timeline of Events

On December 7, 2018, in consideration of a sufficient supply of final remedy inflators and upon discussion with the Agency, Toyota decided to conduct a campaign to replace the air bag inflator or the air bag assembly on certain Toyota and Lexus vehicles. Additionally, Toyota is also recalling certain Pontiac Vibe vehicles based on General Motors’ request, and in consideration of a sufficient supply of final remedy inflators by them.

Not all vehicles in the affected range were sold in the U.S. The subject vehicles are equipped with front passenger air bag inflators (Takata-designated SPI, PSPI or PSPI-L) which contain a non-desiccated phase stabilized ammonium nitrate propellant and that were replaced as a “like-for-like” inflator under a prior recall by Takata, although Takata’s official DIRs that affect the subject vehicles will not occur until late 2019. Toyota is accelerating the launch of the remedy for these vehicles in advance of the Takata decisions.

The Solution

Toyota will notify the Toyota and Lexus owners. General Motors will notify the Pontiac Vibe owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator with an alternate inflator or replace the air bag assembly that includes an alternate inflator, free of charge. The recall is expected to begin January 14, 2019.

Owners may contact Toyota customer service at 1-888-270-9371, Lexus customer service at 1-800-255-3987 or Pontiac customer service at 1-800-762-2737. Toyota’s numbers for these recalls are J0A (Zone A Toyota), J0B (Zone B Toyota), J0C (Zone C Toyota), JLI (Zone A Lexus), JLJ (Zone B Lexus), and JLK (Zone C Lexus).

This recall includes vehicles that have had their air bag previously replaced under an earlier air bag campaign. General Motors will notify NHTSA separately of its repair and notification schedule and its campaign number concerning the Pontiac Vibe, and will provide reimbursement to owners for repairs according to the plan submitted by GM on May 19, 2017.

Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-883.

Sean ReyesToyota Recalls Nearly 170,000 More Vehicles Due to Takata Airbag Issues

Toyota Corolla Hatchback Recalled Over Transmission Issue

Toyota Corolla Hatchback Recalled Over Transmission Issue

Toyota is recalling about 3,400 of its 2019 Toyota Corolla Hatchbacks because of a faulty component in the transmission. If the part fails while the car is in motion, it could cause the vehicle to lose its power. This could increase the risk of a crash—especially if the failure happens when the vehicle is traveling at a high speed, the automaker says…Read more on ConsumerReports.org

Sean ReyesToyota Corolla Hatchback Recalled Over Transmission Issue