Chrysler Recalls Ram Trucks with Faulty Tailgate Locks

Laguna Hills, CA – Sept. 25, 2019 – Fiat Chrysler Automobiles has announced the recall of a wide range of Ram trucks equipped with an 8-foot bed and a power-locking tailgate, due to the possibility that the tailgate actuator limiter tab may fracture and cause the tailgate to unlock and open while the vehicle is in motion.

While the defect is contained in certain Ram trucks made across roughly five years, not all vehicles manufactured during that period of time have been included in the recall, so vehicle owners should be sure to check whether or not their truck requires the remedy.

The Defect

Chrysler’s description of the defect explains that the tailgate actuator limiter tab located within the power-lock actuator control assembly “may fracture, allowing the lock rod control bracket to over-travel which may pull the lock rods and release the latches, potentially resulting in the tailgate inadvertently falling open at any time.”

The list of vehicles that may contain the defect has been expanded multiple times since the recall was first announced. As of Sept. 25, the makes and models of vehicles that could be affected are as follows:

  • 2013-2018 Ram 1500
  • 2013-2018 Ram 2500
  • 2013-2018 Ram 3500

“An unintended opening of the tailgate while driving may result in a loss of unrestrained cargo from the truck bed while driving,” stated Chrysler’s safety recall report, which describes the safety risk caused by the defect. “Lost cargo may create a road hazard to operators and occupants of other vehicles, and can cause such vehicles to crash without prior warning.”

Timeline of Events

On July 19, 2018, the manufacturer first announced that it would conduct a voluntary safety recall on Ram pickup trucks. At that point ,the recall applied to “certain 2015-2017 MY Ram pickup trucks equipped with a power-locking tailgate, excluding vehicles with an 8-foot truck bed.” On May 2, 2019, the recall was expanded to include 2015-2017 Ram trucks with an 8 foot truck bed, as well as 2018 Ram trucks equipped with a power locking tailgate that were built prior to April 1 of that year.

In August 2019, Chrysler identified 54 warranty claims and repair orders that were potentially related to the defect despite having been generated in relation to vehicles not included in the ongoing recall. Following that discovery, on August 22, Chrysler expanded the recall to include the full list of vehicles seen above.

The Solution

Owners of vehicles listed in the initial recall should have already been notified of the defect by Chrysler earlier this year. However, that was before the range of the recall had been expanded. Owners of Ram vehicles that are now being recalled under the expanded action, as well as dealers, will be notified sometime around Oct. 18, 2019. Those with further questions, or who are looking to find out whether or not their Ram vehicle has been included in the recall, may contact the manufacturer’s customer service line at 800-853-1403.

Once truck owners have been notified that their vehicle has been included in the recall, they are instructed to bring their vehicle to a dealer, who will limit the locking actuator travel. The manufacturer is covering all costs incurred by the repair.

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Sean ReyesChrysler Recalls Ram Trucks with Faulty Tailgate Locks

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