Chrysler Recalls 2015-17 Ram Pickup Trucks Because of Tailgate Latching Failure

Laguna Hills, CA – May 18, 2019 – Chrysler is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks that have an 8-foot truck bed and a power-locking tailgate, as well as 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 that are equipped with the latter of those two attributes. The tailgate actuator limiter tab in these vehicles may be subject to fracturing, which could lead to the tailgate unexpectedly unlatching and opening while driving. As many as 410,351 vehicles may be affected by the failure of this tailgate latching mechanism. 

The Defect

According to the National Highway Traffic Safety Administration report on this issue, the affected vehicles have an actuator limiter tab that may fracture and cause the tailgate to pop open while driving. If this were to happen, cargo could unexpectedly fall out of the vehicle, creating a road hazard and potentially causing an accident or crash, leading to injuries.

Timeline of Events

Chrysler, through its Vehicle Regulations Committee, decided July 19, 2018 to conduct a voluntary safety recall of certain 2015-2017 Ram pickup trucks equipped with a power-locking tailgate – except for vehicles that also had an 8-foot truck bed.

From July 2018 to April 2019, the automaker monitored trucks that hadn’t been included in this first recall, looking for field incidents involving tailgates unexpectedly falling open while the vehicles were in motion or standing still. By April 29, Chrysler had received numerous complaints, warranty claims, repair orders and vehicle owner questionnaires potentially related to this issue, although it was not aware of any injuries or accidents resulting from the tailgate latch failure.

As a result, Chrysler decided May 2 to launch a voluntary safety recall for all affected vehicles.   

The Solution

The recall is expected to start June 28, 2019. Chrysler will notify owners to bring their vehicles to the nearest dealership. Dealers will repair the tailgate latch at no cost to the owners. The remedy for this item is designed to put a limit on the locking actuator’s travel, not permitting the pivot arm to over-travel and pull on the locking/unlocking rods.

Owners may contact FCA US customer service at 1-800-853-1403. Chrysler’s number for this recall is V44. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to the NHTSA’s www.safercar.gov website. The NHTSA Campaign Number for this recall is 19V347000.

Sean ReyesChrysler Recalls 2015-17 Ram Pickup Trucks Because of Tailgate Latching Failure

TransitWorks Recalls Ford Transit and Dodge Ram Vehicles For Rear Seat Defect

Laguna Hills, CA – May 7, 2019 – TransitWorks is recalling certain 2015-18 Ford Transit, 2018 Ford Transit Connect and 2016 Dodge Ram ProMaster vehicles equipped with Freedman Seating GO-ES seats. The back seat cushion may not lock in place properly. In the event of a crash or a sudden stop, if the seat back moves the occupant would have an increased risk of injury. As many as 776 vehicles may be affected.

The Defect

According to the National Highway Traffic Safety Administration report on this issue, when the back seat cushion is changed from the stowed position to an upright one, the cushion may not remain locked in place when under load, such as in a crash or a sudden stop. During the operation of the seat, and specifically when rotating the seat back cushion from the stowed to the upright position, there needs to be an audible click of the mechanism locking into position. In addition, the mechanism will rotate downwards. If the seat back failed to lock into place as designed, the back seat occupant would be at increased risk of injury during a crash or unexpected stop.

Timeline of Events

Freedman Seating Company GO-ES seats may have been manufactured with a back frame weldment that was too narrow, resulting in deformation of the seat back cushion dump mechanism, which may cause it to malfunction.

TransitWorks was notified of the recall Nov. 1, 2018 via email by Freedman Seating Company. On Nov. 6, TransitWorks requested additional information to determine whether single seats were also affected by the recall, and also began the process of identifying affected vehicles at this time. 

The Solution

The recall began Dec. 19, 2018. TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit, along with information on obtaining any necessary repairs.

Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V229000.

Sean ReyesTransitWorks Recalls Ford Transit and Dodge Ram Vehicles For Rear Seat Defect

Chrysler Adds Nearly 1.5 Million More Vehicles to the Takata Recall List

 

Auburn Hills, Mich. – February 25, 2019 – Fiat Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles as part of the ongoing multi-manufacturer recalls associated with Takata airbags. The potential number of units affected is 1,413,222

The Defect

According to the National Highway Traffic Safety Administration’s Safety Report regarding this matter, Takata’s non-desiccated front passenger air bag inflators containing phase stabilized ammonium nitrate propellant were installed in certain 2010 MY Dodge Ram 3500 vehicles and have not been addressed by prior recalls. These systems may experience propellant degradation occurring after prolonged exposure to high levels of heat, absolute humidity and temperature cycling.

The triggering of a non-desiccated PSAN inflator with degraded propellant, in a vehicle crash where the air bag would naturally deploy, may result in an inflator rupture. That, in turn, might cause metal fragments to pass through the air bag and into the vehicle interior at high speed, potentially injuring or even killing vehicle occupants.

Timeline of Events

According to the chronology submitted to the NHTSA, in June 2014, the department’s Office of Defects Investigation opened a case based on six inflator rupture incidents involving vehicles produced by five manufacturers. All six cars were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their product lifecycle, and were equipped with Takata inflators. ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. ODI requested all 10 manufacturers expand the regional recalls for passenger inflators as Takata’s testing of the passenger inflators to date continued to indicate hot and humid area as having the highest risk, but in light of eight more field incidents, the recall was expanded nationally.

On May 4, 2016, NHTSA expanded the scope of the original recalls to include additional vehicles built with non-desiccated PSAN air bag inflators. On May 16, 2016, Takata submitted a 573 Defect Information Report to NHTSA stating that the front programmable smokeless passenger inflator and non-desiccated air bag inflator could contain a safety defect. Since most of the inflator ruptures are associated with long-term PSAN propellant degradation (caused by years of exposure to temperature fluctuations and intrusion of moisture present in the ambient atmosphere), recall populations have occurred in segments with the oldest vehicles from hot and humid locations recalled first.

The Solution

Chrysler is issuing a recall on all affected vehicles. The recall began Feb. 4, 2019, and owners should be contacted on or around Feb. 28. Owners who incurred the cost of repairing a problem may send adequate proof of payment to the company for confirmation of the expense and a subsequent refund. Also, the automaker’s dealers will replace the defective non-desiccated passenger frontal air bag inflator desiccated PSAN inflator or GUNI inflator free of charge.  Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V01. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V018000.

Sean ReyesChrysler Adds Nearly 1.5 Million More Vehicles to the Takata Recall List

Chrysler to Recall More Than 150,000 Ram Vehicles for Potential Steering Issues

 

Auburn Hills, Mich. – Feb. 25, 2019 – Fiat Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 DT vehicles due to potential power steering issues caused by a battery ground fastener that was improperly secured at the manufacturing facility. Up to 159,740 units may be affected.

The Defect

According to the National Highway Traffic Safety Administration, the battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist. A loss of power steering could vary the steering effort required, which may contribute to oversteer and understeer conditions. This, in turn, can cause a vehicle to crash without prior warning.

Timeline of Events

On Sept. 18, 2018, the automaker’s Vehicle Safety and Regulatory Compliance Predictive Analytics group received a field service report regarding 2019 DT vehicles experiencing an intermittent loss of power steering caused by a loose ground fastener.

During October 2018, VSRC Product Investigations searched field data, warranty and assembly plant processes. An inquiry began Nov. 1, 2018, and between November and December, various Chrysler departments investigated the root cause of the issue and labored to identify risks to customers. Lab testing verified that a loose fastener may cause system voltage diagnostic trouble codes to set in the Electric Power Steering module. As a result of these DTCs, the EPS may shut down, causing failure of the power-steering assist function.

By Jan. 11, 2019, Chrysler identified approximately 24 reports related to this issue, but is unaware of any accidents or injuries. On January 17, 2019, the automaker determined it would be prudent to conduct a voluntary recall of the affected vehicles.

The Solution

The recall began Feb. 11. Chrysler has notified owners, and dealers who sold the vehicles to their customers will remove the suspect ground fastener, inspect and clean the ground stud and cables as needed, and torque the ground fastener between 18 and 22Nm while ensuring both cables are properly secured. These services will be performed free of charge. Owners who paid to rectify this specific issue themselves may send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense and eventual reimbursement.

Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V04. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V020000.

Sean ReyesChrysler to Recall More Than 150,000 Ram Vehicles for Potential Steering Issues

Fiat Chrysler Recalls More Than 660,000 Ram Pickups for Faulty Steering Linkage

 

London – Feb. 7, 2019 – Fiat Chrysler Automobiles (FCA) is recalling more than 573,000 heavy-duty trucks in the U.S. alone, including 2014-2017 Ram 2500 pickups and 2013-2017 Ram 3500 pickups and chassis-cab trucks, due to a serious potential steering issue. The problem stems from a steering-linkage configuration that can catastrophically fail over time. The recall will ultimately affect more than 660,000 heavy-duty trucks worldwide.

The Defect

According to Consumer Reports, the linkage that connects the truck’s steering with its front wheels could separate over time, due to a loose nut. As a result, drivers may experience a loss of steering control. Loss of steering, especially at high speeds, can increase the risk of serious crash and potentially cause injury or even death.

Timeline of Events

According to a safety bulletin released by FCA, the recall follows a December 2018 investigation by the National Highway Traffic Safety Administration into steering failures on some Ram trucks. The inquiry began after the agency received two complaints from owners that the linkage between the steering box and the front wheels can separate. In the FCA’s press release, the auto manufacturer announced that it is currently aware of one injury and eight crashes that may have been caused, at least in part, by this issue.

Vehicles recalled include:

  • 2014-2017 Ram 2500 pickups
  • 2013-2017 Ram 3500 pickups
  • 2013-2017 Ram chassis cab trucks

Additional vehicles will be subject to recall in Canada (an estimated 62,734 trucks), Mexico (est. 17,682) and certain markets outside the three biggest North American nations (est. 5,837). The NHTSA has not yet provided more details on this recall, or the sequence of events leading to the announcement.

The Solution

According to reporting from CBS, customers will be advised regarding when they may schedule service to address the potential linkage issue. FCA doesn’t have a specific date yet for owners of the affected trucks to be notified, but stated that it will do so before April 2019.

Dealers will inspect a steering linkage nut: If it’s properly tightened, it will be welded to a sleeve to keep it in place, and if it’s loose, the steering assembly will be replaced outright. The replacement or repair of any faulty parts will be completed at no charge to owners. Owners can contact FCA at 1-800-853-1403 to learn more. They can also reach out to the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA has yet to issue a recall number for this campaign.

Sean ReyesFiat Chrysler Recalls More Than 660,000 Ram Pickups for Faulty Steering Linkage

Fiat Chrysler Recalls More than 220,000 2019 Ram 1500 Pickups Due to Detachable Brake Pedal.

 

Laguna Hills, CA – February 6, 2019 – Fiat Chrysler Automobiles (FCA) is recalling more than 193,000 of their newly released 2019 Ram 1500 pickup trucks with adjustable pedals due to a possibility that the brake pedal may detach. The recall is expected to affect roughly 222,000 model-year 2019 Ram 1500 pickups worldwide that are equipped with the adjustable pedals. The 2019 Ram Classic is not affected by this recall.

The Defect

According to Consumer Affairs, affected vehicles have electrically operated adjustable brake pedals to allow drivers of different heights to comfortably position the gas and brake pedals closer to them, or further away from them, depending on their height and leg length. FCA said these Ram brake pedals may detach if drivers adjust them to their rearmost positions. Lack of braking power can potentially lead to a crash, injury and even death.

Timeline of Events

According to a safety bulletin released by FCA, an FCA US investigation researched vehicles that have been equipped with the pedal adjustment feature. The adjustment process, which is activated by a switch and operated with an electric motor, is recommended for use only when the vehicle is stationary as it enables a driver to adjust pedal position.

The investigation found that drivers activating the feature to move pedals to their rear-most position may, in vehicles that have a particular defect in design, cause the integrity of the brake pedal assembly to become compromised which can lead to detachment of the brake pedal.

Additional vehicles will be subject to recall in Canada (est. 22,111), Mexico (est. 783) and certain regions outside the North American market (est. 5,487). The NHTSA has not yet provided more details on this recall or the sequence of events leading to the announcement.

FCA US stated that the company is currently unaware of any related injuries or accidents. However, customers affected by this recall are urged to refrain from using the adjustable-pedal feature until their vehicles are serviced, and also to never use the adjustable-pedal feature while driving. More information can be found in owner manuals.

The Solution

According to the FCA bulletin, dealers will “further secure the brake pedal” at no charge to owners. FCA says it will notify owners of affected trucks. More than 33% of affected vehicles are still at dealerships, and all of those vehicles will be repaired before they are sold. Owners can contact FCA at 800-853-1403. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The National Highway Traffic Safety Administration has yet to issue a recall number for this campaign.

Sean ReyesFiat Chrysler Recalls More than 220,000 2019 Ram 1500 Pickups Due to Detachable Brake Pedal.

Fiat Chrysler Recalls 1.4 Million Vehicles Due to Takata Air Bags

Laguna Hills, Calif. – January 29, 2019 – Fiat Chrysler Automobiles (FCA) is recalling 1.4 million vehicles in the U.S. to have their Takata air bag inflators replaced. The action includes 2010-2015 Chrysler 300 sedans, 2010-2011 Dodge Dakota trucks, 2010-2014 Dodge Challenger coupes, 2011-2015 Dodge Charger sedans, 2010-2016 Jeep Wrangler SUVs, and 2010 Ram 3500, 4500 and 5500 trucks.

The Defect

According to Consumer Reports, the Takata air bag inflators use ammonium nitrate to inflate the air bag in the event of a crash. That compound has been found to become unstable over time, especially after exposure to temperature fluctuations and periods of constant high humidity. The instability can cause inflators to explode with violent force during an impact.

If a defective air bag ruptures, it can cause sharp metal fragments to fly outwards directly into the faces of the driver and passengers. This loose debris can significantly increase the risk of serious injury or death for all occupants of the vehicle.

Timeline of Events

According to the National Highway Traffic Safety Administration, the Takata recall is the largest and most complex automotive recall in U.S. history. It covers 50 million air bag inflators in 37 million cars, SUVs, and pickup trucks from 19 manufacturers. At least 15 drivers’ and passengers’ deaths – and more than 250 injuries – have been attributed to the devices.

The recall has been spaced out to allow manufacturers time to acquire and stock replacement parts. Since the degradation of the inflator material occurs over time, the recall addressed the oldest affected cars first as well as those located in areas of temperature fluctuation and high humidity. The recall notices have been since rolled out in phases on a predetermined schedule. The latest rollout includes the Fiat Chrysler vehicles, and these recalls will continue into 2020.

The Solution

FCA says it will let owners of affected vehicles know when they can schedule service. Dealers will replace the passenger-side front air bag inflator free of charge. Owners can contact FCA’s recall information center at 800-853-1403. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sean ReyesFiat Chrysler Recalls 1.4 Million Vehicles Due to Takata Air Bags

Fiat Chrysler recalls 182,000 2019 Ram 1500 trucks

 

January 25, 2019 – Auburn Hills, Mich. – Fiat Chrysler (FCA) has recalled approximately 182,000 Ram 1500 trucks from the 2019 model year. The problem is due to potential faults in the power steering system, as FCA announced in a bulletin picked up by outlets such as Car Complaints and CBS. Many of the trucks are still on dealers’ lots, limiting the scope of the action.

The large-scale recall involves vehicles that have been produced in recent months. The potential problems won’t completely eliminate a driver’s ability to direct an affected truck, but steering will become much harder, potentially raising the risk of a collision. The recall is one of two issued by Fiat-Chrysler so far this year.

The Defect

In impacted Ram 1500 vehicles, fasteners within the battery circuit may have been secured incorrectly. When the connection loosens, power steering becomes inconsistent and the truck may have problems in over- or under-steer conditions. Due to the danger of driving with compromised steering, the 182,000 vehicles that may have the defect are all included in the recall.

Timeline of Events

The entire recall has occurred on a highly compressed timeline. All the vehicles involved were produced Oct. 25, 2018 or later, according to FCA. The defect was discovered by internal testers rather than inspectors with a regulatory agency. Fortunately, there have been no accidents or injuries reported due to the problem thus far.

Since all the vehicles included in the recall are so new, FCA explained that nearly one-third of the over 182,000 trucks affected have not left dealership lots yet and can simply be repaired before sale. The start date of the recall period has not yet been announced, but it will most likely come within 60 days of its announcement on Jan. 25, 2019.

The Solution

Drivers with one of the over 100,000 affected Ram 1500 trucks should bring their vehicles in to Ram dealerships once the official recall period begins to have the battery fasteners repaired. The process will be provided by the dealerships, with Ram paying the bill. FCA’s phone number for owners of affected vehicles is 800-853-1403 and the automaker is readily available to answer further questions from drivers.

Sean ReyesFiat Chrysler recalls 182,000 2019 Ram 1500 trucks

Fiat Chrysler recalls 182,000 2019 Ram 1500 trucks

January 25, 2019 – Auburn Hills, Mich. – Fiat Chrysler (FCA) has recalled approximately 182,000 Ram 1500 trucks from the 2019 model year. The problem is due to potential faults in the power steering system, as FCA announced in a bulletin picked up by outlets such as Car Complaints and CBS. Many of the trucks are still on dealers’ lots, limiting the scope of the action.

The large-scale recall involves vehicles that have been produced in recent months. The potential problems won’t completely eliminate a driver’s ability to direct an affected truck, but steering will become much harder, potentially raising the risk of a collision. The recall is one of two issued by Fiat-Chrysler so far this year.

The Defect

In impacted Ram 1500 vehicles, fasteners within the battery circuit may have been secured incorrectly. When the connection loosens, power steering becomes inconsistent and the truck may have problems in over- or under-steer conditions. Due to the danger of driving with compromised steering, the 182,000 vehicles that may have the defect are all included in the recall.

Timeline of Events

The entire recall has occurred on a highly compressed timeline. All the vehicles involved were produced Oct. 25, 2018 or later, according to FCA. The defect was discovered by internal testers rather than inspectors with a regulatory agency. Fortunately, there have been no accidents or injuries reported due to the problem thus far.

Since all the vehicles included in the recall are so new, FCA explained that nearly one-third of the over 182,000 trucks affected have not left dealership lots yet and can simply be repaired before sale. The start date of the recall period has not yet been announced, but it will most likely come within 60 days of its announcement on Jan. 25, 2019.

The Solution

Drivers with one of the over 100,000 affected Ram 1500 trucks should bring their vehicles in to Ram dealerships once the official recall period begins to have the battery fasteners repaired. The process will be provided by the dealerships, with Ram paying the bill. FCA’s phone number for owners of affected vehicles is 800-853-1403 and the automaker is readily available to answer further questions from drivers.

Sean ReyesFiat Chrysler recalls 182,000 2019 Ram 1500 trucks

Fiat Chrysler Adds 1.4 Million Vehicles to Takata Airbag Recall

Fiat Chrysler Adds 1.4 Million Vehicles to Takata Airbag Recall

Fiat Chrysler Automobiles (FCA) is adding 1.4 million vehicles in the U.S. to its list of those that should have their Takata airbag inflators replaced. The action includes Dodge, Chrysler, Jeep, and Ram vehicles.

This latest announcement from FCA covers passenger-side front airbag inflators, and is part of the effort by the National Highway Traffic Safety Administration (NHTSA) and automakers to space out the replacement of Takata airbag inflators based on the risk to drivers and passengers.

The goal has been to get replacement inflators to vehicle owners in the highest-risk regions first, and then to the rest of the country later as the supply of replacement inflators grows. The last wave of recalls is scheduled for early in 2020…Read more on ConsumerReports.org

Sean ReyesFiat Chrysler Adds 1.4 Million Vehicles to Takata Airbag Recall