Dearborn, Mich. – Oct. 4, 2017 – Ford Motor Company has recalled more then three dozen trucks believed to be equipped with defective roof features, according to a company press release. The campaign affects 2018 Ford F-150 Raptor SuperCab pickups constructed without moonroofs with production dates ranging from June 8, 2017 to Aug. 21, 2017. Approximately 39 of the recalled vehicles originated from dealerships in the U.S., while three came from Canadian showrooms.
The Defect
The models referenced in the action could contain structural roof braces with missing rivets. This compromises the structural integrity of the vehicles and creates a significant safety hazard for owners, especially those involved in rollovers. That said, Ford has yet to receive reports connecting the defective features to any accidents or injuries.
Timeline of Events
The car company has not released details into the internal investigation that uncovered the defect. However, Ford did reveal that the affected vehicles originated from the assembly plant in Dearborn.
The Solution
Ford has directed dealers to replace the roof rivets in the recalled trucks, free of charge. Owners should expect to receive confirmation via first-class mail. Those in need of immediate assistance can contact Ford customer service personnel at (800) 392-3673. Callers should use the internal recall identification code 17S29. Owners can also contact the National Highway Transportation Safety Administration through the agency’s 24-hour Vehicle Safety Hotline at (888) 327-4236.
