Dearborn, Mich. — Feb. 13, 2017 — As part of a joint recall announcement, Ford Motor Company recently explained an effort to correct an instrument cluster display problem. Affected vehicles could end up failing the Federal Motor Vehicles Safety Standard if the instrument clusters lose power.
Released in January, the statement has added timeliness because the issue is increasingly likely in cold conditions. The company noted that the recall involved around 8,000 vehicles, with 6,792 of them in the U.S. and the rest in Canada and Mexico.
The Defect
The Part 573 Safety Recall Report said that the panel cluster’s display could fail to show important indicators. These include some warning chimes and lights, as well as the transmission gear a driver has currently selected. The display could be affected for up to several minutes, leaving the driver confused and liable to make a critical mistake. This is a particular risk while driving in low temperatures, as this could cause the power supply to function incorrectly.
Timeline of Events
- Oct. 4, 2016: The earliest production date for the affected Ford F-150 vehicles.
- November 2016: Multiple display problems caused Ford to halt the F-150 from shipping, with the company undertaking an investigation based on initial observations.
- December 2016: Ford and the supplier, Visteon, continued looking into the matter as engineers discovered the link between the defect and cold temperatures. While Ford’s Critical Concern Review Group asked for more details, the engineering department investigated further.
- January 2017: The offending power supply chip was discovered, and the Ford’s Field Review Committee approved the recall after review, similar to another recall announced around the same time.
Resolution
The recall report said that owner notification would be finished by Feb. 13, 2017. The repair, covered by the affected vehicles’ original warranties, would reportedly involve reprogramming the instrument clusters as necessary, with no cost to the consumer.
