Daimler recalls Mercedes-Benz cars with fly-away sunroofs

Jacksonville, FL – January 22, 2023 – Daimler (NASDAQ:DDAIF), which owns the Mercedes-Benz brand, is recalling 123,696 vehicles whose sunroofs may detach. This creates a road hazard and ups the risk of a crash.

The lengthy list of affected vehicles includes the following models: 

  • 2002 – 2007 Mercedes-Benz C230
  • 2001 – 2005 Mercedes-Benz C240
  • 2006 – 2007 Mercedes-Benz C280
  • 2001 – 2005 Mercedes-Benz C320
  • 2006 – 2007 Mercedes-Benz C350
  • 2003 – 2005 Mercedes-Benz CLK320
  • 2006 – 2009 Mercedes-Benz CLK350
  • 2003 – 2006 Mercedes-Benz CLK500
  • 2007 – 2009 Mercedes-Benz CLK550
  • 2006 – 2011 Mercedes-Benz CLS550
  • 2005 – 2009 Mercedes-Benz E320
  • 2003 – 2006 Mercedes-Benz E500
  • 2007 – 2009 Mercedes-Benz E550
  • 2002 – 2004 Mercedes-Benz AMG C32
  • 2005 – 2006 Mercedes-Benz AMG C55
  • 2003 – 2005 Mercedes-Benz AMG CLK55
  • 2007 – 2011 Mercedes-Benz AMG CLS63
  • 2003 – 2006 Mercedes-Benz AMG E55
  • 2007 – 2009 Mercedes-Benz AMG E63
  • 2006 – 2009 Mercedes-Benz E350
  • 2006 Mercedes-Benz AMG CLS55

Recall summary  

All vehicles affected by this recall are equipped with a sunroof. Due to a supplier error, the sunroof’s glass panel was inadequately bonded to the metal frame beneath it. 

Because of that, the bonding adhesive could deteriorate and not hold these two components together. As a result, the glass panel may detach from the frame and fly away from the vehicle

The component causing this recall is the sunroof cover, with part numbers  A2117800300, A2097800200, A2197800100 or A2037800121, depending on the model. 

Recall risks

A glass panel that detaches while driving will fly off, potentially hitting nearby pedestrians or oncoming vehicles. In addition, this part might land on the road, endangering other motorists.

Warning signs 

If the adhesive starts falling apart, the owners might notice a partially detached sunroof and excessive wind noise while driving. 

Other Mercedes-Benz recalls

This is not the first time Mercedes-Benz has had issues with fly-away components. Back in September 2022, they recalled more than 100,000 SUVs and sedans because their trim bars could detach while driving.

In addition, one of the recent Mercedes-Benz C-Class recalls over a fire risk took place in October 2022

The repair

Dealers will inspect the sunroof and replace it if the bondage between the glass panel and the metal frame is inadequate. The repair is free of charge. 

Vehicle owners will be notified on February 21, 2023. 

Is your vehicle part of this recall?

More than 100,000 cars are affected by this Mercedes detached sunroof panel recall. To do a Mercedes-Benz recall check and see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Bojan PopicDaimler recalls Mercedes-Benz cars with fly-away sunroofs

A Decade of Mercedes Benz Vehicles May Have Sliding Roof Panel Defect

Laguna Hills, Calif., January 9, 2019 – Mercedes Benz USA, LLC is recalling certain 2001-2011 vehicles from a range of lines. Many of these vehicles have sliding roof panels that have become less adhesive, leaving the panel at risk of detaching from the vehicle and causing injury.

The estimated number of affected vehicles is 744,852, although as few as 2% of those vehicles may have the defect.

The Defect

According to Mercedes Benz, the bonding between the roof glass panel and the sliding roof frame may have deteriorated, resulting in the glass panel coming detached in extreme circumstances. The issue mostly occurred in the production of some vehicles from January 16, 2006 to August 21, 2006. A review by the components supplier, Webasto Roof and Components SE, revealed a change of production methods starting August 22, 2006. As a result, vehicles using components that were manufactured from that day forward are believed to be free of the defect.

The list of potentially impacted vehicles is long and includes the C32, C55, C320, C230, C240, C280, C350, CLS63, CLS500, CLS550, CLK320, CLK500, E55, E63, E280, E300, E320, E350, E450, E500, E550 lines across several model years.

The exact cause of the issue remains unclear.

Timeline of Events

In December 2017, Mercedes Benz began performing initial investigations of the sliding roof panel on certain model years after a series of isolated field reports from outside the U.S. No damage or injuries had been reported as a part of these field reports. The panels that were involved in each field report were retrieved and analyzed by Mercedes Benz, as well as Webasto Roof and Components SE, and an outside laboratory. These tests came back with inconclusive results.

To continue research, Mercedes Benz searched the global used car market for more sliding roof panels, since none of the affected models were still in production at Mercedes Benz facilities. In November, 2018, three sliding panels were procured and tested. One of those panels was defective due to the lack of cohesion.

The Solution

Affected owners can bring their vehicles into a certified Mercedes Benz dealer to have their glass panel bonding checked, free of charge. In situations where a dealer finds that the bonding has become less adhesive, they will replace the entire sliding roof panel. Components that will need to be replaced include the sliding sunroof, front blinds, blind on glass and trim.

If owners have already taken their vehicle in for repairs on this issue previous to the recall, they may be eligible for a reimbursement from Mercedes Benz. Requests for reimbursement should include information about the parts, labor, fees and taxes. Reimbursements are capped off at the amount that the repair would have cost if it were performed by a certified Mercedes Benz dealer.

As a part of the recall, Mercedes Benz will be required to submit six consecutive quarterly status reports to the National Highway Traffic Safety Administration, with the first report due within 30 days of the end of the quarter. In addition, given the extensive length of time between the production of the first defective vehicle and the first field report, Mercedes Benz will be required by the National Highway Traffic Safety Administration to develop a plan for vehicles that are currently not defective may be become so in the future.

Mercedes Benz dealers were notified of the voluntary recall on December 27, 2019. The company plans to notify affected owners on February 14, 2020.

For more information on this and other recalls, visit www.motorsafety.org.

Sean ReyesA Decade of Mercedes Benz Vehicles May Have Sliding Roof Panel Defect