General Motors recalls Cadillac XT4 crossovers  over rearview camera failure

Warren, MI – December 9, 2022 – General Motors (NYSE:GM) which owns the Cadillac brand, has issued a recall for 10,194 2019–2020 Cadillac XT4 subcompact crossovers due to a problem with the rearview camera. This increases the risk of an accident.  

Recall summary

The rearview camera allows drivers to maneuver better by displaying the view of the area behind the vehicle once the Reverse gear is engaged. In the affected vehicles, which are those equipped with the optional Cadillac Surround Vision feature, the rearview camera may work erratically or stop working at all, resulting in no image being shown after the driver shifts to Reverse.

Recall risks

For risks of this recall, please read our recent coverage of an Audi recall for the same issue.

Warning signs 

Drivers may notice the rearview camera working inconsistently or not working at all, indicated by a black or blue screen on the dashboard monitor.   

Other General Motors recalls

In September, GM recalled 2020-2021 Cadillac XT5 and XT6 vehicles (as well as GMC Acadias for the same model year) over a similar problem with the rearview camera image failing to display on the monitor.

General Motors issued a recall for 681,509 2014–2015 Chevrolet Equinox and GMC Terrain models in April 2022 over a problem with the windshield wipers malfunctioning because of rust on the ball joints.

There are no other prominent or recent Cadillac XT4 recalls at this time.

The repair

To fix these Cadillac rearview camera issues, dealers will update the video processing module (VPM) software on the affected vehicles. For 2019 models, the VPM will also be replaced. All repairs will be done free of charge.

Owners of affected vehicles will be notified on or around January 9, 2023.  

Is your vehicle part of this recall?

More than 10,000 vehicles are affected by this Cadillac rearview camera recall. To see if your vehicle is among them, or to check for 2023 Cadillac and General Motors recalls, run a General Motors recall check using MotorSafety’s free vehicle lookup tool.

Joseph EstabilloGeneral Motors recalls Cadillac XT4 crossovers  over rearview camera failure