GM recalls Cadillac, Chevy and GMC vehicles over noncompliant seat belts

GM recalls Cadillac, Chevy and GMC vehicles over noncompliant seat belts

General Motors on Tuesday said that about 16,000 sedans, SUVs, and hatchbacks may have left its factories with rear seat-belt retractors that do not lock correctly when a child seat is installed.

The recall covers certain 2018 and 2019 model year vehicles, including the Chevrolet Suburban, GMC Yukon XL, Cadillac Escalade, Cadillac CT6 and Chevrolet Volt. Since many of the vehicles are still in dealer inventory, GM issued a stop sale to its dealers for affected vehicles…Read more on FoxLexington.com

Sean ReyesGM recalls Cadillac, Chevy and GMC vehicles over noncompliant seat belts

2014-2016 Cadillac CTS: Recall Alert

2014-2016 Cadillac CTS: Recall Alert

Sean Reyes2014-2016 Cadillac CTS: Recall Alert

GM Recalls over One Million 2015 Vehicles Due to Faulty Steering Assist

 

Lilburn, Georgia – September 22, 2018: General Motors has discovered a defect which relates to motor vehicle safety exists in certain 2015 model year Chevrolet Silverado LD, Suburban, and Tahoe vehicles; GMC Sierra LD and Yukon vehicles; and Cadillac Escalade vehicles. GM has issued a recall for over one million vehicles.

The Defect

According to the NHTSA Safety Recall Report, the affected vehicles may experience a temporary loss of EPS assist, followed by a sudden return of EPS assist. This is most likely to happen during low-speed turning maneuvers. The loss and sudden return of EPS assist typically occurs within a 1 second period. The steering malfunction is caused by an electrical/software issue.

The danger lies in the fact that if EPS assist is lost and suddenly returned, the driver could have difficulty steering the vehicle. The likelihood of a crash is increased, especially at low speeds. Low speed turns can cause temporary low voltage conditions, and if system voltage drops below 8.8 volts for more than 1 second, EPS assist is disabled. When voltage returns to 9 volts for a minimum of 40 milliseconds, EPS assist returns.

If power steering assist is lost a driver information center message may alert the driver to an EPS problem, and other electrical sub-systems may shut down just prior to or at the same time as the EPS event, which can cause disruption to operation of the radio, stabilitrack, the DIC, chimes, door-lock cycling, air conditioning, or cruise control.

Timeline of Events

In late June 2018, an increase in field reports and customer complaints about EPS issues led GM to open a safety investigation into loss of EPS in the subject vehicles.  GM’s safety investigator and engineering-analysis experts determined the loss-of-EPS issues was caused by the same electrical issue discovered in trucks that GM recalled in 2017. GM’s Safety Field Action Decision Authority subsequently chose to conduct a safety recall.

The Solution

According to an NHTSA FAQ published for the recall, customers who own a vehicle involved in the field action will be notified by mail by General Motors, but the exact date the recall will begin is not yet set and the manufacture has not published a notification schedule.

Dealers will perform a reflash of the EPS module software. The inspection/repair will be done at no cost to the customer, and is available at Cadillac, Chevrolet and GMC dealers. Customers are strongly urged to repair their vehicle as soon as possible.

Courtesy transportation is available for customers whose vehicles are involved in the recall, and whose vehicles are still within the warranty coverage period for the warranty which is associated with the recall.

Owners may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at my.gm.com/recalls or via NHTSA’s website at vinrcl.safercar.gov/vin/.

Owners may also contact manufactures directly: Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM’s number for this recall is 18289.

Sean ReyesGM Recalls over One Million 2015 Vehicles Due to Faulty Steering Assist

Braking issue prompts recall of numerous GM vehicles

Braking issue prompts recall of numerous GM vehicles

General Motors is recalling 210,628 model year 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt & Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse & Regal vehicles, Cadillac XTS & XTS Professional vehicles and model year 2018 Chevrolet Malibus.

The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

A reduction of braking performance can increase the risk of a crash…Read more on ConsumerAffairs.com

Sean ReyesBraking issue prompts recall of numerous GM vehicles

GM to recall about 1.2 million vehicles worldwide

Sean ReyesGM to recall about 1.2 million vehicles worldwide

GM recalls vehicles with defective child restraint features

 

Warren, Mich. – July 26, 2018 – General Motors has recalled more than 22,000 vehicles potentially equipped with defective child restraint components, according to documentation submitted to the National Highway Traffic Safety Administration. The campaign affects 2016-2018 Cadillac CT6 luxury sedans produced between Sept. 4, 2015, and Sept. 21, 2017. The American automaker suspects 90 percent of the models involved in the action contain the defective parts.

The Defect

Affected vehicles feature inboard child restraint anchorage bars containing excess adhesive. As a result, the diameter of these components may surpass factory standards and interfere with the installation of child seats. This defect therefore poses a serious safety hazard to young passengers. However, GM has yet to receive field reports connecting the defect to any accidents or injuries. In addition to creating a safety risk for passengers, the defect violates Federal Motor Vehicle Safety Standard 225, which states that all vehicles sold in the U.S. must have child restraint anchorages that are “accessible without the need for any tools other than a screwdriver or coin {and}, once accessed, be ready for use without the need for any tools.”

Timeline of Events

On February 15, 2018, a GM quality assurance employee inspecting a recently assembled 2018 Cadillac CT6 discovered what appeared to be excess body adhesive on one of the vehicle’s inboard child restrain anchorage bars. Nine days later, another worker discovered additional vehicles with the same issue, prompting him to file an official report through the automaker’s internal Speak Up For Safety program. GM investigated the claim and found no field reports detailing incidents related to the issue. Despite these findings, the car company decided to widen the scope of the inquiry to include 2016 and 2017 Cadillac CT6 sedans on April 10, 2018. The investigation would also assess whether the flaw violated FMVSS 225.

Over the course of the expanded investigation, GM failed to find field reports mentioning 2016-2018 Cadillac CT6 sedans with defective child restraint anchorage bars. However, the car manufacturer chose to continue the inquiry. Throughout May and June 2018, GM engineers inspected dealership- and employee-owned Cadillac CT6 sedans. The company also conducted tests to determine if the adhesive-covered bars inhibited child safety seat installation and measured these fixtures to determine if their diameters changed due to the defect.

This investigation revealed several key pieces of information. First off, all of the vehicles that exhibited the defect seemed to originate from the GM assembly plant located in Detroit, which has amended its body adhesive application process in September 2017. This production line change ultimately caused the defect. GM engineers also managed to confirm the excess body adhesive did alter the diameter of the inboard child restraint anchorage bars, making them incompatible with most car seat models. Lastly, the investigation showed that the bars did violate FMVSS 225.

On June 21, 2018, the members of the GM Safety and Field Action Decision Authority convened and reviewed the issue. After evaluating the data from both inquiries, the group chose to initiate a voluntary safety recall.

GM notified dealers of the forthcoming action June 28, 2018.

The Solution

The automaker has directed dealers to inspect the inboard child restraint anchorage bars installed in recalled vehicles, remove any excess body adhesive and apply anti-corrosion coating, according to an NHTSA recall acknowledgement document. Technicians will perform this work free of charge. GM has yet to release a timetable for owner notification. However, those who need assistance can speak with GM customer service personnel by calling (800) 458-8006. Callers should use the internal recall reference number 18228. Owners can also connect with the NHTSA directly via the agency’s Vehicle Safety Hotline at (888) 327-4236.

 

Sean ReyesGM recalls vehicles with defective child restraint features

Cadillac CT6 Sedans Recalled for Car Seat Issue

Cadillac is recalling 22,043 of its 2016-2018 CT6 sedans because excess adhesive on the lower LATCH anchor may make it difficult for owners to install a car seat.

Cadillac recommends that, until the recall repair is performed, owners of affected vehicles install car seats using the vehicle’s rear seat belts according to the manufacturer’s instructions…Read more on ConsumerReports.com

Sean ReyesCadillac CT6 Sedans Recalled for Car Seat Issue

GM recalls vehicles with defective fuel system parts

 

Warren, Mich. – June 27, 2018 – General Motors has recalled almost 850 vehicles potentially equipped with defective fuel system components, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects vehicles across multiple brands, including:

  • 2018 Buick LaCrosse sedans produced March 27, 2018, and April 20, 2018.
  • 2018 Cadillac ATS sedans produced March 20, 2018.
  • 2018 Chevrolet Equinox sport utility vehicles produced between March 26, 2018, and April 20, 2018.
  • 2018 Chevrolet Colorado pickup trucks produced March 22, 2018, and April 27, 2018.
  • 2018 Chevrolet Malibu sedans produced between April 19, 2018, and April 27, 2018.
  • 2018 GMC Arcadia sport utility vehicles produced between April 5, 2018, and April 23, 2018.
  • 2018 GMC Canyon pickup trucks produced between March 23, 2018, and April 24, 2018.

GM suspects all of the vehicles referenced in the recall contain the defective components.

The Defect

Affected vehicles contain high-pressure fuel pump’s whose housings are not properly welded nearby flanges. These faulty welds could crack over time, resulting in fuel pump flange separation. Should this occur, the pump may oscillate within the engine compartment, leading to fuel leakage and, in some cases, fire. This defect therefore poses a serious risk to owners. However, GM has yet to receive field reports connecting the problematic parts to any accidents or injuries.

Timeline of Events

On April 25, 2018, Robert Bosch LLC, the vendor that supplied the fuel pumps installed in the recalled vehicles, contacted GM to disclose the potential existence of problematic housing and flange welds. The American automaker opened an official investigation into the issue May 5, 2018. While this inquiry uncovered zero occurrences of fuel leakage, GM determined, via Bosch engineering analysis, that the faulty fuel pump welds could fracture and lay the groundwork for this dangerous outcome.

Members of the GM Safety Field Action Decision Authority conducted a final review May 24, 2018, and determined that a voluntary safety recall was necessary.

GM notified dealers of the impending action May 31, 2018.

The Solution

The car manufacturer has yet to develop a workable solution, according to an FAQ document. There is therefore no timetable for owner notification. However, GM is working with Bosch to create a cost-free fix. Owners in need of assistance prior to the start of the recall can connect with GM customer service personnel by calling (866) 522-9559. Individuals in possession of recalled vehicles can also reach out to the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesGM recalls vehicles with defective fuel system parts

850 Buick, Cadillac, Chevrolet and GMC Vehicles: Recall Alert

850 Buick, Cadillac, Chevrolet and GMC Vehicles: Recall Alert

Sean Reyes850 Buick, Cadillac, Chevrolet and GMC Vehicles: Recall Alert

GM recalls vehicles with faulty seat belts

 

Warren, Mich. – July 10, 2017 – General Motors has recalled more than 40,000 vehicles possibly equipped with dysfunctional software, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects over one dozen models across multiple brands, including:

  • 2014-2017 Buick Encore sport utility vehicles
  • 2014-2016 Buck Lacrosse sedans
  • 2015-2016 Cadillac Escalade sport utility vehicles
  • 2015-2016 Cadillac Escalade ESV sport utility vehicles
  • 2014-2016 Chevrolet Caprice Police Pursuit sedans
  • 2014-2017 Chevrolet Corvette sports cars
  • 2014-2017 Chevrolet Silverado 1500 pickups
  • 2015-2016 Chevrolet Silverado 2500 pickups
  • 2015-2016 Chevrolet Silverado 3500 pickups
  • 2014-2016 Chevrolet Spark compacts
  • 2014-2016 Chevrolet SS sports sedans
  • 2015-2016 Chevrolet Suburban sport utility vehicle
  • 2015-2016 Chevrolet Tahoe sport utility vehicle
  • 2015-2016 Chevrolet Trax sport utility vehicle
  • 2014-2017 GMC Sierra 1500 pickups
  • 2015-2017 GMC Sierra 2500 pickups
  • 2015-2017 GMC Sierra 3500 pickups
  • 2015-2016 GMC Yukon and Yukon XL sport utility vehicles

GM suspects 75 percent of the vehicles named in the recall contain the outdated software.

The Defect

Affected vehicles contain sensing and diagnostic module software that may not properly deploy front air bags and seat belt pre-tensioning features in the event of an accident. This poses serious safety risks to drivers and passengers, as they may be left unprotected during collisions. However, the car company has not reports connecting the defective software to accidents or injuries as yet.

Timeline of Events

In September of last year, GM recalled more than 3 million vehicles believed to contain problematic SDM software, according to the NHTSA. Approximately 100 percent of the cars involved in the campaign contained the defect. GM ordered dealers to update the software in all recalled vehicles free of charge, a process that began that very month. Roughly 2.9 million were eventually serviced.

In April 2017, GM personnel conducted an internal audit, reviewing recall and repair records for recent campaigns. Auditors discovered three instances in which dealers had failed to update the SDM software on vehicles involved in the September 2016 yet reported that the repairs had been successfully executed. These findings prompted the auditors to evaluate additional repair records and OnStar diagnostic data for approximately 30,000 vehicles named in the aforementioned campaign. This data indicated that many more models connected to the campaign, an estimated 41,000, might have never received the SDM software update. On May 18, the auditors filed an internal report via the GM Speak Up program.

The GM Safety Field Action Decision Authority chose to conduct an official safety recall June 30. Dealers received notification July 10.

The Solution

GM has once again ordered dealers to updated the SDM software in affected models. The automaker has pledged to reimburse owners for the repair, according to documents submitted to the NHTSA. However, GM has not publicized an official notification date for owners. That said, those in need of immediate assistance can contact the customer care service correlating to their GM vehicles:

  • Buick Customer Care: (800) 521-7300
  • Cadillac Customer Care: (800) 458-8006
  • Chevrolet Customer Care: (800) 222-1020
  • GMC Customer Care: (800) 462-8782.

Owners can also reach to the NHTSA Vehicle Safety Hotline at (888) 327-4236.

adminGM recalls vehicles with faulty seat belts