GM Expands Prior Recall on Chevrolet Trax Vehicles

Laguna Hills, CA – September 23, 2019 – In April of this year, General Motors announced a recall on certain 2017 – 2019 Chevrolet Trax vehicles, due to the possibility that a joint in one or both of the front lower-control arms had been welded in an improper position.

GM recently decided to expand the scope of that recall, as a result of further investigations, so that it now applies to include other Chevrolet Trax vehicles that were built in the period between July 1, 2015 and June 30, 2017.

At the request of the National Highway Traffic Safety Administration, GM is handling the recall as a new field action. However, in practical terms, it counts as a “population extension”— the defect remains the same as the one listed in the prior recall, with no significant differences.

The defect

The defect is now known to exist in certain 2015 – 2018 model year Chevrolet Trax vehicles. GM estimates that 93,639 such vehicles have the potential to contain the defect, and that roughly 50 percent among that number do indeed contain it.

“In some of these vehicles, a joint in one or both front lower-control arms may have been improperly welded,” state details in documents filed by GM with the NHTSA.

“Over time and in rare cases, an improperly welded joint can fatigue and break, causing the lower-control arm to partially separate from the vehicle”.

If the lower-control arm does separate from the vehicle, then the front wheel attached to the arm will toe outward, adversely affecting steering and increasing the possibility of a crash.

According to the GM documents, the defect was caused because “the component surfacer that is welded to the bushing housing did not conform to applicable design specifications, and as a consequence, was not properly welded to the bushing housing.”

The manufacturer is not yet aware of any vehicle crashes that are attributable to the defect, but notes that if the lower-control arm were to partially separate, the driver may hear a loud noise, and feel the tire begin to rub against the wheel well.

Timeline of events

The initial recall, which applied to certain 2017 – 2019 model year Chevrolet Trax vehicles, was announced in April 2019. At the time of that recall, GM was not aware of any claims relating to the defect in question within vehicles built prior to July 2017.

However, in September 2019, GM’s Safety and Field Action Decision Authority reviewed an analysis of field claims generated following the April recall, which found instances of the defect (some confirmed and some unconfirmed) in vehicles built as early as July 2015.

Based on that data, the decision was made to create a new recall that applies to a larger range of Chevrolet Trax vehicles. 

The solution

The repair for the defect is currently available, and will be done at no cost to the customer. Customers who own a vehicle potentially containing the defect will be notified by mail by GM. Dealers will inspect the left and right front lower-control arms, and, if necessary, replace them free of charge.

GM notes that they corrected the potential for the defect by implementing new actions at their supplier in April 2019, such as amending the specifications for the welding, and introducing standardized inspections before and after the weld operation.

To find out if your vehicle is part of this recall, MotorSafety.org’s free look-up tool.

Sean ReyesGM Expands Prior Recall on Chevrolet Trax Vehicles

GM Recalls 2017 – 2019 Chevrolet Trax Vehicles for Steering Issues

Laguna Hills, CA – April 26, 2019 – General Motors is recalling certain 2017 – 2019 Chevrolet Trax vehicles. Improper welding of a joint in one or both of the front lower-control arms may result in the detachment of the arm from the vehicle.

This could potentially cause the front wheel to toe outward, impacting the vehicle’s steering and handling and leading to a greater chance of crash. As many as 112,958 vehicles may be affected.

The defect

According to the National Highway Traffic Safety Administration report on this problem, an improperly welded joint in one or both of the front lower-control arms could fatigue and break, resulting in the vehicle’s lower control arm partially separating from the vehicle.

If this were to happen, the front wheel attached to the control arm would toe outward, adversely affecting the vehicle’s steering and potentially causing the tire to rub against the wheel well, increasing the risk of a crash.

Timeline of events

A GM dealer filed a field product report November 14, 2018 concerning a left front-control arm that partially separated from a 2018 Chevrolet Trax.

Based on a visual inspection of photos of the failed control arm, GM found that the weld connecting the arm to the bushing did not match design specifications. I

In response, GM’s supplier originally stated that the welds on the failed component part and other control arms produced at its facility conformed to design specs.

Following a formal product investigation on January 31, 2019, GM’s supplier confirmed on February 28 that the welds on the failed part did not comply with the applicable design specifications.

The welds were improperly modified because the lower-control arm stampings failed not match specs.

From March through April, the automaker worked with its supplier to identify affected vehicles that may have been manufactured with the defective part and to assess the condition’s impact on vehicle performance.

GM engineers at the Milford Proving Grounds conducted drivability testing April 12 on a Chevrolet Trax vehicle with a front lower-control arm that was cut at the affected weld.

GM’s Safety and Field Action Decision Authority consequently decided April 15 to conduct a safety recall. As of that date, only two warranty claims relating to this condition had been reported for cars sold in the U.S., with no evidence of any crashes.   

The solution

GM has not yet provided a notification schedule for the recall. The automaker will notify owners, and dealers will inspect the left and right front lower-control arms, replacing them as necessary, free of charge.

The NHTSA Campaign Number for this recall is 19V312000.

To find out if your vehicle is part of this recall, use MotorSafety.org’s free look-up tool.

Sean ReyesGM Recalls 2017 – 2019 Chevrolet Trax Vehicles for Steering Issues