General Motors recalls new SUVs over stalling issue

Warren, MI – October 17, 2021 –General Motors (NYSE:GM) has recalled 14,901 SUVs that may stall due to a fuel pump issue. Stalling on the road can result in a crash, increasing the risk of injury for the occupants of the car and their fellow motorists. The recall includes the following models:

  • 2021 Cadillac Escalade
  • 2021 Cadillac Escalade ESV
  • 2021 Chevrolet Suburban
  • 2021 Chevrolet Tahoe
  • 2021 GMC Yukon
  • 2021 GMC Yukon XL

The faulty component that caused this recall is the “Fuel Pump Power Control Module,” part #13537053. 

Recall summary  

The recalled Cadillac Escalade, Chevy Suburban, Chevy Tahoe and GMC Yukon SUVs contain a faulty fuel pump power control module. The module is a small computer that delivers power to run the car’s fuel pump, which in turn, delivers fuel to the engine. 

The defective control module may fail, causing the fuel pump to shut down which may starve the engine of gasoline and stall the car. GM blamed the defect on the supplier, Vitesco, but did not provide a specific cause for the fault. 

The recall is based on 617 related complaints and 229 reports of stalls drawn from warranty claim data. GM said it was not aware of any injuries related to this issue to date. 

Recall risks

Stalling out on the road puts the car at risk of being hit by faster-moving traffic. Read more about the risks of stalling and what to do if your car stalls in this article about a recent Chrysler recall.

Warning signs

Drivers may notice a few different “symptoms” if this problem is occurring:

  1. The check engine light may illuminate.
  2. The engine is running rough.
  3. The vehicle may enter into a “reduced power” mode, causing sluggish acceleration.

Other related recalls

General Motors recalled the same Escalade, Suburban, Tahoe, and Yukon vehicle models over a recent power steering failure that affected 26,847 SUVs. 

In June, there was a Cadillac Escalade recall because of faulty airbag warning lights, as reported. The recall also included Tahoe, Corvette, Suburban and Yukon vehicles. 

There was a Chevrolet Tahoe recall in March because of the risk of flat tires.

There have been many Chevy recalls, including one in October 2019 for unintended braking.

The repair

GM dealers will replace the power control module on the recalled Chevy Tahoe, Suburban, GMC Yukon and Cadillac Escalade SUVs for free. All owners will be officially notified about the recall starting November 8, but the repair is already available. Customers are eligible for courtesy transportation if they are concerned about driving their cars.

Is your vehicle part of this recall?

Over 14,000 vehicles are included in this Chevy, Cadillac and GMC recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandGeneral Motors recalls new SUVs over stalling issue

General Motors adds more cars to Chrevrolet and Buick recall

Warren, MI – September 30, 2021 – General Motors (NYSE:GM) has recalled 32,894 cars with rear suspension toe links that may break. The issue may result in the driver losing control of the car.

This is an expansion of a previous recall for the same issue conducted in December 2020 and only includes “sold or registered” in the 23 states that use road salt in the winter, which may corrode the suspension.

The following vehicles are included:

  • 4,473 2013 Buick Lacrosses recalled
  • 492 2013 Buick Regals recalled
  • 27,929 2013 Chevrolet Malibus recalled

The recall affects the “Rear Suspension Toe Link,” part numbers 13219171 and 22924230, built by Shanghai Huizhong Automotive Manufacturing.

Recall summary  

The recall, like its 2020 predecessor, stems from a problem with the car’s rear toe links, a part underneath the car body that holds the rear wheels straight. The supplier applied too much protective coating to the toe links, paradoxically causing the coating to flake off. The protective coating repels debris and prevents corrosion from road salt. Without the coating, the metal toe links may wear down and snap, allowing the rear wheels to wobble left and right.

Background of the recall

The expansion is a result of an internal GM investigation conducted on the heels of a previous recall. 

Recall risks

The rear suspension toe links hold the back wheels straight. A car with a broken toe link becomes difficult to control and may crash.  Read more about the risks of a broken toe link in this article about a Ford toe link recall.

Other GM recalls

GM recently recalled over 7,000 vehicles – whose faulty tires may cause the drivers to lose control of the car. Over 50,000 Chevrolet Bolt cars were recently recalled for the third time since 2016 because of an increased risk of a battery fire, also as reported. There have been no meaningful Chevy Malibu recalls lately, aside from this one.

Is your vehicle part of this recall?

Over 32,000 vehicles are part of this Buick and Chevy recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandGeneral Motors adds more cars to Chrevrolet and Buick recall

General Motors recalls GMC Terrain and Chevy Equinox SUVs over loss of vehicle control

Warren, MI – September 15, 2021 – General Motors (NYSE: GM) has recalled 7,082 vehicles whose drivers may lose control of these vehicles due to faulty tires. This increases the risk of a crash or injury.

The recall includes the following SUVs :

  • 2021 Chevrolet Equinox
  • 2022 Chevrolet Equinox
  • 2021 GMC Terrain
  • 2022 GMC Terrain

Recall summary  

Before going on the road, tires in all vehicles undergo a process that is called “curing.” The curing process is what makes the tires hold their shape and maintain contact with the road while driving. 

Due to a supplier error, the tires in the recalled vehicles were made with an insufficient amount of curative agent. As a result, the tread of these tires – which is the part that makes contact with the road – may separate from the rest of the tire, making the driver lose control of the vehicle.

Warning signs

According to GM, “drivers may hear noise or feel a vibration while driving. A bulge in the tread may also be noticeable.”

Risks

Tread separation may occur at a high speed, increasing the risk of an accident and death or injury for the occupants of the car and motorists around them.

Other relevant recalls

In March, General Motors recalled 33,838 vehicles whose tires may rupture out on the road. The 2021 Chevrolet Equinox was recalled in December of last year because of faulty seat belts that could separate in the event of a crash. In the same month The 2018-2020 Chevrolet Equinox cars were part of a large-scale recall initiated because of potential fuel leaks in the same month, as reported

The 2018-2020 GMC Terrains were also included in the above recall. 

The repair

GM dealers will inspect and, if necessary,  replace vehicles’ tires for free. Owners will be notified around September 20.

Is your vehicle part of this recall?

Over 7,000 vehicles are included in this GM tire recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Mikaela BolkerGeneral Motors recalls GMC Terrain and Chevy Equinox SUVs over loss of vehicle control

General Motors issues third Chevrolet Bolt recall following car fires

Warren, MI – September 9, 2021 – General Motors (NYSE:GM) has recalled 52,403 2020 – 2022 Chevrolet Bolt EV and 2022 Bolt EUV cars whose batteries may catch fire, increasing the risk of death or injury for the car occupants and people around them.

This recall is a result of an ongoing U.S. government investigation, which so far has resulted in three recalls, including this one, and is an expansion of a previous recall conducted in July. There have been multiple fires and at least one injury associated with this recall.

The recall concerns the “High Voltage Battery Pack” with multiple part numbers, including 24042761, 24044172 and  24044527.

Recall summary  

These Chevrolet Bolt electric vehicles contain defective high-voltage LG batteries that may catch fire when they are charged to “charged to full, or very close to full, capacity.” In fact, the recall is being conducted on the back of a recent car fire in the recalled population.

The cause of the fire  is the presence of “two rare manufacturing defects in the same battery cell” but it is not clear what these defects are. 

Previous recalls and an investigation

The National Highway Traffic Safety Administration (NHTSA), which regulates vehicle safety in the U.S., opened an investigation in October after receiving two owner complaints alleging that their vehicles “caught fire under the rear seat while parked and unattended.” The investigation resulted in the first recall which was conducted in November 2020 and included over 50,000 2019, 2018 and 2017 Chevrolet Volt EVs. The cars were outfitted with “diagnostic software” and also received new battery modules. The repair, however, may have been insufficient as the same vehicles were again recalled in July of this year.

Risks

Battery fires are serious: One of the Chevrolet Bolt fires reported to NHTSA took three hours for the fire department to put out, and reportedly caused owners smoke inhalation injuries from the “thick and noxious” fumes it produced. Car battery fires pose a number of risks to vehicle occupants and people nearby, and require specialized firefighting techniques to extinguish. For tips on what to do in the event of a fire, please visit this article about battery fires in BMW hybrids.

Warning signs

Before the Chevy Bolt fire, owners may notice that the battery emits “smoke or heat” or see the battery or “ other vehicle components” melt or become damaged.

The repair

Dealers will eventually replace defective battery modules for free, but this repair is not yet available. 

Safety tips

You can do the following while waiting for the final repair: 

  • Activate the Target Charge Level (referred to as the Hilltop Reserve mode on the 2017-2018 Bolts) feature to limit the battery charge level to 90% full. If you are unable to adjust these settings yourself, visit your dealer for help.
  • Charge the vehicle after each use.
  • Do NOT deplete the battery further than 70 miles of range remaining.
  • Park the vehicle outside and away from structures after charging.
  • Do NOT charge the vehicle overnight.
  • If you own a 2017, 2018 or 2019 model-year,  visit your nearest Chevrolet dealer to get an important software update, which includes a diagnostic check on the health of the Bolt’s battery system. This service is provided free of charge.

Letters with these instructions will be sent out to owners on October 4, 2021. Owners will receive a second letter when the final repair is available.

Is your vehicle part of this recall?

Over 50,000 vehicles are included in GM’s Chevrolet recall. To do a Chevrolet recall check, use MotorSafety’s free vehicle lookup tool.

Rebecca RandGeneral Motors issues third Chevrolet Bolt recall following car fires

GM recalls Chevrolet and GMC pickups with dangerous airbags

Warren, MIAugust 15, 2021 – General Motors (NYSE:GM) has recalled 410,019 pickup trucks with potentially dangerous airbags embedded in the vehicles’ roof-rails. The airbag inflator might rupture, propelling gas and the inflator’s end-cap into the vehicle at high speeds, which could injure vehicle occupants. 

The recall includes:

  • 2015 – 2016 Chevrolet Silverado 1500
  • 2015 – 2016 Chevrolet  Silverado 2500
  • 2015 – 2016 Chevrolet  Silverado 3500
  • 2015 – 2016 GMC Sierra 1500
  • 2015 – 2016 GMC Sierra 2500
  • 2015 – 2016 GMC Sierra 3500

The affected component is roof rail airbags with multiple part numbers, including 84487867 and 84487868. The bags were manufactured by a successor of Takata, Joyson Safety Systems, in Mexico.

Recall summary  

The pickup trucks’ roof rail airbags deploy like “curtains” over the windows to protect vehicle occupants’ heads during a crash. Inflators within these bags do what you expect them to do.  

Due to a manufacturing mistake, moisture “was introduced into the [inflator] vessel,” which may result in its corrosion. This may allow compressed gas to escape from the inflator and  result in the parts of the inflator hurling themselves into the car occupants, causing injury.

Background of the recall

Initially, GM recalled a smaller group of approximately 9,000 trucks this past November. The automaker expanded the recall in June after it became aware of three additional roof rail airbag inflator ruptures in Florida and Texas. General Motors noted that “thermal cycling” (i.e. very hot days and cool nights) exacerbate the defect, making the inflator more likely to rupture. 

Risks

If the airbag inflator ruptures and the inflator’s end cap or other parts go flying into the cabin, they could hit vehicle occupants at high speeds, potentially injuring them. 

This defect is different from the infamous Takata airbag defect. Takata airbag inflators do not randomly explode. Rather, they deploy “too hard” during a crash, blowing the inflator to pieces that can impale vehicle occupants. The recalled cars’ inflators, on the other hand, explode because the container holding the compressed gas becomes too weak to hold it. This can occur at any time–not just when the airbags are triggered during a crash. Both are dangerous and should be repaired as soon as possible.

The repair

Chevrolet and GMC dealers will inspect and, if needed, replace the right- and left-side roof rail airbags for free. Owners will be warned about the recall by mail around August 16 and will receive a second letter once recall repairs become available.

Is your vehicle part of this recall?

Over 410,000 vehicles are included in this Chevrolet and GMC recall. To see if your truck is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandGM recalls Chevrolet and GMC pickups with dangerous airbags

GM issues second recall for Chevrolet Silverados and GMC Sierras over fire risk

Warren, MI – August 14, 2021 – General Motors (NYSE:GM), which owns GMC and Chevrolet brands, has recalled 331,274 pickup trucks over the risk of an engine fire caused by an electrical short in the engine compartment heater. The recall includes the following vehicles that have a Duramax 6.6- liter engine and are equipped with an optional engine heater power cord:

  • 2017 – 2019 Chevrolet Silverado 2500
  • 2017 – 2019 Chevrolet Silverado 3500
  • 2017 – 2019 GMC Sierra 2500
  • 2017 – 2019 GMC Sierra 3500

At least some of the above vehicles were previously repaired under a separate recall for the same issue in 2019.

Recall summary  

The problem originates with the engine block heater, which helps warm up the engine so it starts more easily in cold climates. The heater plugs into an outlet and uses electricity to warm up coolant around the engine block. This coolant might leak out and come in contact with the heater’s electrical wiring, causing the system to short-circuit. The leak is caused by “contamination of the sealing surface” of the block heater during manufacturing.

Previous recall

Some of the vehicles in this recall have already been repaired under another campaign in 2019 which addressed the same problem with the engine block heating system. However, post-recall and repair, GM received “24 reports of potential fires,” prompting the manufacturer to issue a second recall.

Risks

An electrical short can damage the engine and cause a fire in the engine compartment. Read more about what to do in the case of a vehicle fire in this article about a recent Kia recall.

Warning signs

Warning signs for this recall include:

  • Smoke or a burning smell
  • The engine block heater is not working well
  • Tripped circuit breakers or blown vehicle fuses
  • Signs of damage to the engine block heater, the heater’s cable or other engine components
  • Coolant leaking and pooling under the vehicle

Parts affected

Parts: Engine-block heater power cord, Engine-block heater

Names: CORD ASM-ENG COOL HTR, HEATER ASM-ENG COOL

Part Numbers: 12681380, 12705875, 19419326, 84303149

Manufacturer: Electronics Components International, Canada

The repair

GM has not yet developed a permanent solution for this problem. For now, Chevrolet and GMC dealers will disable the engine block heater for free to prevent electrical shorts. In trucks not yet repaired under the 2019 recall, heater cords will be re-routed to prevent chafing and damage. Owners will be notified about the recall on August 16.

When GM has a permanent remedy for this issue, the company will contact owners who had their block heaters disabled and offer a replacement. Owners who already paid for repairs before the recall was announced may be eligible for reimbursement. Courtesy transportation is available to owners whose vehicles are still covered under warranty. 

Is your vehicle part of this recall?

Over 330,000 vehicles are included in this GMC and Chevrolet recall. To see if your truck is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandGM issues second recall for Chevrolet Silverados and GMC Sierras over fire risk

GM recalls multiple models for faulty airbag warning light

Warren, MI – July 1, 2021 – General Motors (NYSE:GM) has issued a recall for 285,622 cars and SUVs over a concern that the airbag malfunction indicator may fail to warn the driver if there is a problem with the airbag, increasing the risk of an injury in a crash. The models that are part of the recall are:

  • 2021 Buick Envision
  • 2021 Cadillac CT4
  • 2021 Cadillac CT5
  • 2021 Cadillac Escalade
  • 2021 Cadillac Escalade ESV
  • 2021 Chevrolet Tahoe
  • 2021 Chevrolet Corvette 
  • 2021 Chevrolet Suburban
  • 2021 GMC Yukon
  • 2021 GMC Yukon XL

The affected part is the Serial Data Gateway Module (SDM) – a gateway that handles the multiple networks in a vehicle – with part number 13542878. It is not clear if the 2021 Corvette Stingray is part of this recall.

Recall summary

The root of the problem is with the GM SDM Programming; specifically, a software issue that causes the airbag sensor to inconsistently illuminate the airbag malfunction indicator light. As a result, the driver may think his or her airbag is working properly when it is not and this could result in inadequate protection in the event of a collision.

Risks

An airbag is meant to protect the occupant from an upper-body injury and frontal airbags have saved over 50,000 lives in the last 30 years. An airbag that does not deploy in the event of a crash can result in serious injury or even death.

Related complaints

In April 2021, the National Highway Traffic Safety Administration (NHTSA) launched an investigation over reports concerning airbag malfunctions in General Motor vehicles. Some of the models that are part of this recall were also investigated.

Of 15 complaints submitted to the NHTSA, six mentioned serious crashes where the airbags failed to deploy. Some also mentioned that the warning lights came on “every two to three minutes when driving.”

GM has not commented on whether this recall is a consequence of the investigation.

Other GM recalls

Back in December 2020, General Motors was ordered to recall 5.9 million cars with Takata airbags that may rupture when deployed.  

Other Chevrolet and Buick recalls in the recent past include the January 2021 recall for mid-size sedans over a potential suspension issue.

The repair

The software issue can be resolved with an over-the-air (OTA) update at a dealership. Affected customers will be notified on July 19, 2021.

Is your vehicle part of the recall?

To find out if your vehicle is a part of this GM recall, use MotorSafety’s free vehicle lookup tool.

Vishal VenugopalGM recalls multiple models for faulty airbag warning light

GM recalls pickups for power steering problem

Warren, MI – April 30, 2021 – General Motors (NYSE:GM) has recalled 60,678 pickup trucks that may lose power steering on “startup or while driving,” increasing the risk of a crash. The recall includes:

  • 2015 Chevrolet Colorado pickups
  • 2015 GMC Canyon pickups

The component in question is the “electric power steering rack,” with multiple part numbers, including 23228020 and 23228019.

Recall summary  

Power steering is a feature that makes it easier to turn or maneuver the vehicle.

The recall is an expansion of a previous recall conducted in 2016. It stems from an issue with the trucks’ power steering gears, which translate the turning of the steering wheel into the turning of the tires.  

Because of certain electrical connections being corroded or damaged within the gears, the  gears may lose power and shut off the power steering.

Warning signs

If the power steering is deactivated, the driver will hear chimes and see the malfunction indicator light (MIL) come on.

Risks

With a heavy car like a pickup truck, losing power steering can make it difficult to maneuver the car, especially at lower speeds. This augments the risk of an accident.

Read more about what to do if you lose power steering in this article about a similar Mercedes-Benz GLC recall.

The repair

Dealers will replace the faulty part with an improved model, free of charge. Drivers who repaired this issue on their own dime before May 10 are eligible for reimbursement. GM also said “courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.”

Is your vehicle part of this recall?

Over 60,000 vehicles are included in this General Motors recall. Want to do a GM recall check? Use MotorSafety’s free vehicle lookup tool to check for open Chevrolet recalls and GMC recalls.

Rebecca RandGM recalls pickups for power steering problem

General Motors under investigation for airbag failures

Washington, D.C. – April 19, 2021 – The U.S. government’s highway safety regulator is investigating General Motors (NYSE:GM) over reports of airbag malfunction. The investigation cites 15 complaints and covers the following vehicles:

  • 2020 – 2021 Cadillac CT4
  • 2020 – 2021 Cadillac CT5
  • 2020 – 2021 Cadillac Escalade
  • 2020 – 2021 Cadillac Escalade ESV
  • 2020 – 2021 Cadillac XT5
  • 2020 – 2021 Chevrolet Silverado 1500
  • 2020 – 2021 Chevrolet Silverado 2500
  • 2020 – 2021 Chevrolet Silverado 3500
  • 2020-2021 Chevrolet Suburban
  • 2020 – 2021 Chevrolet Tahoe
  • 2020 – 2021 GMC Sierra 1500
  • 2020 – 2021 GMC Sierra 2500
  • 2020 – 2021 GMC Sierra 3500
  • 2020 – 2021 GMC Yukon
  • 2020 – 2021 GMC Yukon XL
  • 2020 GMC Sierra Denali
  • 2021 Chevrolet Suburban 1500
  • 2020 Chevrolet Silverado 4500HD
  • 2020 Chevrolet Silverado 5500HD
  • 2020 Chevrolet Silverado 6500HD

Complaints  

Of the 15 complaints consumers submitted to the regulator, the National Highway Traffic Safety Administration (NHTSA), six mention serious crashes where the airbags failed to deploy, while eight highlight injuries that occurred in connection with the problem.

One complaint from Dayton, Ohio graphically describes the consequences when one driver’s airbag failed to deploy in an accident, resulting in a serious head injury. During the accident, “something hit [the driver’s] face while the “steering wheel airbag” failed to deploy. The driver remembers crawling out of their overturned Cadillac Escalade and being taken to the hospital. Upon being discharged, the person experienced “loss of taste and smell” except for the “smell of brain matter” from “fluid” dripping down their nasal cavity.

Other complaints describe the airbags failing to deploy despite the driver hitting several trees

Cause of the problem

The administration’s investigation points to a bulletin GM posted for dealers and repair shops in March, addressing problems with the airbag warning light. The bulletin blames the problem on “rust particles in the connection terminal interface of the driver airbag inflator.”

However, according a statement obtained by the Associated Press (AP), GM said it was unaware of any airbags failing to deploy due to this problem, adding that its own analysis of the issue found that airbags would still deploy in a crash even if the malfunction light was on.

Warning signs

Some of the complaints describe the airbag and “service safety restraint system” warning lights coming on as often as “every two to three minutes when driving.”

Other GM airbag recalls

GM has recently recalled close to 6 million cars because of potentially lethal Takata airbags that may rupture when deployed. Separately, in April NHTSA launched another investigation after multiple car manufacturers – including GM – recalled airbags that were improperly folded during the installation process and could fail to deploy. The airbags were manufactured by Joyson, a successor of Takata.

It is not clear who produced the GM airbags at the center of the current investigation.

Is your vehicle part of this recall?

Over 749,000 vehicles could be recalled as a result of NHTSA’s investigation. To do a GM recall check, bookmark MotorSafety’s free vehicle lookup tool and come back to the site when more details become available.

Rebecca RandGeneral Motors under investigation for airbag failures

GM recalls Chevrolet and GMC vans for fire risk

Warren, MI – April 13,  2021 –General Motors (NYSE:GM) has recalled 10,154 cargo and passenger vans whose batteries may short-circuit, which could cause a fire under the hood. The recall includes:

  • 2021 Chevrolet Express vans
  • 2021 GMC Savana vans

The affected part is the positive battery cable, with multiple part numbers, including 84911210  and 84911211.

Recall summary  

The recall centers around the vans’ battery cable terminals, which connect the car’s electrical system to its battery. Certain tabs on the terminals could touch other parts of the car, causing the battery to short out. If that happens, drivers may get a  “low battery voltage warning or experience a dead battery.” It can also lead to a fire.

The affected cars are equipped with 6.6-liter gasoline engines.

Risks

Car fires can pose a serious risk to drivers, passengers and nearby people and structures. GM has received at least three reports of fires related to this issue. To read more about the risks of vehicle fires, check out this article about  a recent Kia Stinger recall.

Safety tips

Just like in the recent Chrysler and Hyudai recalls, the manufacturer and the National Highway Transportation Safety Administration (NHTSA) recommend to NOT park the car close to structures and “flammable materials” – such as houses, garages and “vegetation” – until the issue is resolved. If you do not feel comfortable driving the car and it is still within warranty, contact your dealer to arrange for courtesy transportation.

Other GM recalls

2018-2021 Chevrolet Express vans are part of a recent recall concerning tires that were left to “cure” for too long, making them brittle and prone to breakage.

The repair

GM dealers will trim away part of the tab on the battery cable terminal so that it is no longer at risk of touching other parts of the car. However, if the tab has been trimmed down too much in a prior repair, the whole battery cable will be replaced. Both of these services are free of charge. Recall notifications with more details about when and how to seek repairs will be sent out to owners starting May 3.

Is your vehicle part of this recall?

Over 10,000 vehicles are included in this Chevrolet/GMC recall. To see if your van is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandGM recalls Chevrolet and GMC vans for fire risk