Kia recalls vehicles with pinion gear plugs [Video]

Hello, and welcome to another vehicle recall update.

Kia Motors America has recalled more than three hundred and forty-two thousand vehicles possibly equipped with loose pinion plugs. The campaign affects 2014-2016 Kia Soul and Soul EV subcompact cars. The South Korean automaker estimates 1 percent of the vehicles referenced in the action contain the defective parts.

The affected models could contain loose pinion plugs that may force the pinion gear to separate from the steering gear assembly, resulting in dimensioned maneuverability and increasing the risk of an accident.

Kia plans to direct dealers to re-bond the pinion plugs in affected vehicles with new and improved adhesive.  Owners should expect to receive notification via first-class mail sometime between November sixteenth and November twenty-fourth, two-thousand and seventeen.

Stay tuned for more vehicle recall breaking news.

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Kia recalls vehicles with defective crankshafts

Irvine, Calif. – Oct. 13, 2017 – Kia Motors America has recalled more than five-dozen vehicles possibly equipped with defective crankshafts, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2017 Kia Sorento sport utility vehicles with production dates ranging from March 27, 2017 to March 30, 2017. KMA suspects roughly one-quarter of the models named in the recall actually contain the defective components.

The Defect

Affected vehicles may include improperly heat treated crankshafts prone to failure. As a result, models with these fixtures in place can stall or catch fair with little to no warning. This poses a serious risk to occupants – especially those traveling at high speeds. However, KMA has yet to receive reports linking the defective crankshafts to any accidents.

Owners driving Sorento SUVs that include the problematic components have reported hearing cyclical knocking and seeing their check-engine lights illuminated. KMA advises owners to discontinue vehicle operation as soon as they experience symptoms of the defect, as stalling or engine fires tend to develop quickly following crankshaft failure.

Timeline of Events

On July 5, 2017, a customer contacted the KMA consumer affairs department and reported that his engine had stalled and caught fire, according to an internal incident chronology document submitted to the NHTSA. The customer also claimed to have received first-degree burns while recovering property from the burning vehicle. This individual also filed a vehicle-owner questionnaire with the NHTSA. From July 6 to July 21, the South Korean car manufacturer investigated the incident, collecting all available information in preparation for escalated internal proceedings. On July 21, KMA relayed the customer report to personnel at Kia’s facility in West Point, Georgia. Four days later, KMA learned of a second customer incident involving an engine fire and informed the team at KMGA.

Between Aug. 7 and Sept. 8, KMA engineers investigated both fires and searched for a root cause. Eventually, these mechanical specialists discovered that both vehicles contained crankshafts that were not properly heat treated at the Hyundai Motor Company Asan Plant in South Korea.

On Sept. 14, Kia Consumer Affairs reviewed all information related to the matter and chose to conduct a voluntary safety recall.

The Solution

KMA will direct dealers to inspect the crankshafts and, if necessary, replace the sub-engine assemblies in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The car manufacturer plans to notify dealers Oct. 30. Owners should expect to receive notification via first-class mail Nov. 6. Those in need of more immediate assistance can contact KMA customers service at (800) 333-4542. They should use the internal recall identification code SC153 when calling. Owners can also reach out to the NHTSA directly through its Vehicle Safety Hotline at (888) 327-4236.

Recall MastersKia recalls vehicles with defective crankshafts

Kia recalls vehicles for engine wear problems [Video]

The engines in some Kia vehicles could have debris in them that puts operators at risk. A new late March recall attempts to fix this through a campaign. The action includes more than six hundred and eighteen thousand vehicles, with affected model years ranging from 2011 to 2014.

Official documents said that the issue could lead to a bearing rod in affected engines failing, leading the vehicle to stall entirely and sometimes creating a noticeable knocking noise. Prior to this, owners could see warning lights, specifically those for engine or oil pressure issues.

Dealer’s wont be notified until May twenty-second, with the owners informed between the twenty-fifth and thirtieth. Dealers can replace the engine assembly entirely to address the issue.

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Kia Recalls Niro Vehicles for Motor Connector Problems

Irvine, Calif. — Apr. 04, 2017 — Kia Motors America identified a motor connector issue that could hurt steering in 135 2017 Niro vehicles. Though only 1 percent of this group is thought to have the defect, Kia still asserted that the problem could put vehicle occupants at risk.

The Defect

According to the Part 573 Safety Recall Report, the problem may stem from issues with the affected vehicles’ power steering systems. The defect traces back to assembly faults that may have damaged the motor connectors. This won’t disable steering entirely but could affect power steering, making it more difficult to drive normally.

Owners can look for an electronic power steering warning light as a possible sign that the defect is there. The vehicle production dates ranged from Dec. 23, 2016 to Jan. 11, 2017.

Timeline of Events

  • December, 2016: A single supplier assembly line inspection prompted a larger inspection, which didn’t discover any other subsequent examples, according to the official chronology.
  • January, 2017: After hearing of the vehicle issues, Kia investigated affected vehicles, began repairing them and started monitoring the resultant data.
  • February, 2017: The manufacturer went on to discover further related reports, with the American branch of Kia responding to requests from the main business, despite there being no reports of accidents or injuries.
  • March, 2017: Kia decided to conduct a recall and submitted a report to the National Highway Traffic Safety Administration.

The Resolution

The report said that the company stopped producing vehicles with the defect as of Dec. 23, 2016. Still, the report said that dealer notification is still on the horizon, planned for April 4, 2017. Dealer notification is set to follow just three days after. The fix will have dealers replacing the faulty motor with a new, intact connector that doesn’t have the same damage.

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Kia recalls vehicles with engine defect

 

Irvine, Calif. – March 31, 2017 – Kia Motors America has recalled more than 618,000 vehicles with serious engine defects, according to documentation from the National Highway Transportation Safety Administration. The recall affects Optima sedans produced between August 2010 and May 2015, as wall as Sportage and Sorento sport utility vehicles produced between December 2010 and August 2013 and April 2011 and February 2014, respectively.

The Defect

Models named in the recall contain engines that suffered damage during the assembly process, leaving them prone to stalling. Metal debris generated at the time of the production of the crankshaft were not removed. Additionally, fabricators left crankpins with uneven surfaces, giving them the potential to restrict oil flow to engine bearings. This raises internal temperatures and erodes the bearings. Together, these defects increase the likelihood of sudden engine failure, putting motorists at risk. No injuries or accidents have been connected to these defects, according to the NHTSA.

Timeline of Events

  • In 2015, Kia officials learned that Hyundai had to issue a recall to address problems stemming from Theta engines. Engineers for Kia evaluated models with these engines and reviewed production processes to look for similar problems. No significant issues materialized. Additionally, field and warranty claims remained at normal levels, indicating that Kia vehicles did not exhibit the same defects. Engineers at Kia production facilities in Hwasung, South Korea and West Point, Georgia had implemented line in August improvements to address possible engine issues.
  • Between January and April 2016, Theta engine manufacturer Translead reviewed its production processes and discovered minor oil delivery problems. Kia implemented a monitoring program.
  • In early May, Kia evaluated field performance data for the Theta engine and observed a slight uptick in claims detailing stalling precipitated by knocking noises. The carmaker decided to extend its warranty program. Over the course of late May and early June, Kia advised customers to take advantage of the program and bring their vehicles in for repair.
  • Throughout the rest of the summer and fall, the carmaker continued its outreach program and addressed notification processing issues.
  • In December 2016, Kia engineers reviewed more field data and field claims, the latter of which have decreased in volume due to the new warranty program and customer outreach efforts.
  • Kia conducted further tests and evaluations throughout December and March 2017. On March 28, the automaker initiated a voluntary safety recall.

The Solution

Kia will instruct dealers to inspect engines in affected models and replace them should they show signs of damage. The carmaker intends to reimburse owners for the repairs via its warranty program, updated March 21, 2016. Dealers are expected to receive notification on May 22, while owners will be notified through first-class mail May 25.

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Kia Issues Recall Due to Defective Vacuum Hose

Irvine, Calif. – March 31, 2017 – Kia Motors America has recalled a number of vehicles equipped with defective vacuum hoses. The recall affects Cadenza midsize sedans produced between January and March 2017, according to documentation filed with the National Highway Transportation Safety Administration.

The Defect

Affected models include improperly formed rubber vacuum hoses. Because these fixtures, which connect to brake boosters, were not fabricated correctly, they exhibit decreased elasticity and are therefore prone to kinking. When normal vacuum is circulated through these hoses, the flow is partially blocked, making it difficult for drivers to press down upon and operate the brake pedal. This lengthens braking distances, putting owners at risk and increasing the likelihood of a crash. However, no injuries have been connected to this defect.

Timeline of Events

On March 6, Kia motors received a complaint from an owner who had purchased his vehicle in Korea, according to the NHTSA. In the submission, the owner reported having difficulties when braking. The car maker immediately contacted the OEM parts provider that manufactured the vacuum hose assemblies and requested that the company, Hwasung R&A in Korea, review its production records to assess the components mentioned in the complaint. It traced the vacuum hose in the car back to a batch of parts produced Dec. 30, 2016. Hwasung reviewed its fabrication processes and discovered that the hose did not have time to fully form, which could cause kinking. The parts producer had noticed the problem at the time of production and modified its workflows to address the issue.

One day later, Kia evaluated the vacuum hoses at its production facility. During the first round of reviews, no Hwasung-made models from the Dec. 30 group were found. However, another pass showed that the hoses had been installed in Cadenza sedans assembled between January and March 2017. On March 9, the car maker decided to initiate a voluntary recall.

The Solution

Kia has ordered dealers to evaluate the vacuum hoses in affected models and replace them should they belong to the batch produced Dec. 30, 2016. The car maker has pledged to reimburse owners for the repairs via its General Reimbursement Plan. Dealers are expected to receive notification of the recall April 10. Owners will receive notification through first-class mail April 17. Those in need of immediate assistance are encouraged to contact Kia customer service or call the NHTSA safety hotline.

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Kia Recalls Sorrento Vehicles after Improper Welding Found

Irvine, Calif. — September 26, 2016 — A bad weld in some 2016 Kia Sorrento vehicles could leave occupants at risk of crashing.  Just 1 percent of the total recalled population is estimated to have this defect, according to the Part 573 Safety Recall Report filed with the National Highway Traffic Safety Administration.

That report also stated that 7,901 of these vehicles could potentially see a weld break and impact both vehicle performance and safety. The source traced the problem back to supplier Hwashin America Corporation, which oversaw the improper welding process that left an assist arm bracket disconnected from the vehicle’s rear crossmember. Owners may be able to tell that their vehicle has this problem if they hear “a popping or clunking noise” from the breaking tack welds.

To prevent this problem from happening in the future, the supplier reportedly used an air pressure valve and limit sensor to correct the welding process. The vehicles addressed in this recall make up two distinct ranges of production years: one between May 29 and Nov. 16, 2015, and the other spanning Jan. 14 and Feb. 11, 2016. Dealers can replace the crossmember assembly as needed, the report added.

A July 21 safety bulletin from the manufacturer urged owners to locate their nearest Kia dealer and have a professional inspect the assembly. The bulletin said that the inspection alone (without the replacement) would require approximately one hour to complete.

Owners who have already paid to treat this issue could potentially be eligible for reimbursement under Kia’s General Reimbursement Plan, the statement added. The original report listed the dealer notification date as July 15 and the owner notification date as July 21.

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