Mercedes-Benz recalls vehicles due to defective tires

Jacksonville, FL – March 10, 2021 – Daimler AG – known as Mercedes-Benz – (NASDAQ:DDAIF) is recalling 2,529 vehicles because of defective tires. The defect may cause the driver to lose control of the vehicle, increasing the risk of a crash. The recall includes 2018 Mercedes GLE350 luxury cars, 2018 GLE43 AMG crossovers and 2018 GLE400 vehicles that operate with tires made by auto parts manufacturer Continental.

Recall summary  

This recall is caused by defective tires that were reported to the National Highway Traffic Safety Administration (NHTSA) by Continental in February.  Due to a “process deviation,” the sidewall of the tire may break, causing a “sudden air loss” in the tire. The break may also cause the tire tread – which is the part that comes in contact with the road– to separate from the tire. This is very dangerous as it may result in the driver losing control of the car, especially when moving at a high speed.

Warning signs

Drivers may notice visible tread wear on the tire, a bulge in the tread area or experience excessive vibrations in the vehicle.

Risks 

If the driver loses control, the vehicle may crash into other vehicles, into an object or hit a pedestrian. The occupants of vehicles and pedestrians may be injured. The risks increase if the tire failure occurs at high speeds.

Other Mercedes recalls

The 2018 GLE 350 luxury car has had recalls for wheels, brakes and other issues. For example, the model was recently amongst 1.4 million Mercedes-Benz cars recalled because it may potentially lead first responders to the wrong place when the car occupants need assistance after a crash. The issue was caused by a “disruption in the car’s power supply,” as reported. 

Older GLE 350 model years were recently part of a recall involving over 40,000 luxury SUVs due to faulty stability control software. A software error may result in these vehicles jerking to a side while trying to avoid a crash,  ironically increasing the possibility of a collision.

The repair

To fix the issue, dealers will inspect the tires and replace them as needed. The repair is free of charge. The recall is slated to begin April 27, 2021.

Is your vehicle part of this recall?

Over 2,500 vehicles are included in this Mercedes-Benz recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Ken BoydMercedes-Benz recalls vehicles due to defective tires

Mercedes-Benz recalls luxury SUVs due to faulty stability control software

Jacksonville, FLMarch 3, 2021 – Daimler AG (OTCMKTS:DDAIF) – known as Mercedes-Benz – has recalled 41,838 luxury SUVs due to a possibility that these vehicles may unexpectedly jerk to one side during quick movements, increasing the risk of a crash. The problem is caused by an issue with the cars’ electronic stability control software, which helps drivers maintain control of the vehicle.

The recall includes 2020 and 2021 Mercedes GLE-  and GLS-class cars, including the following models:

  • 2020-2021 Mercedes GLE350 
  • 2020-2021 Mercedes GLE450 
  • 2020 Mercedes GLE580 
  • 2020 Mercedes GLE450 
  • 2020 Mercedes GLS580 

Recall summary

These vehicles operate with an Electronic Stability Control system (ESP), which “ensures that the car moves in the direction it wants to go”, as reported. Due to a software error, if the driver needs to quickly change direction – when trying, for example, to avoid a crash –  the ESP may jolt the vehicle to the side. This makes the crash more likely to occur.

Other Mercedes recalls

This is the second Mercedes-Benz recall since last year concerning the ESP software. In July, over 5,000 high-performance AMG vehicles were recalled for a similar issue.

In February, 2020 Mercedes GLE 450 SUVs were among cars recalled for a backup light issue. The light would stay on continuously, even after the drivers shifted out of reverse. In December 2019, a single 2020 Mercedes Benz GLE450 4matic vehicle needed to be taken in for repair for insufficient padding on some of the headrests.

Risks

Getting pulled to a side can result in a crash which may hurt the occupants of the car, other drivers and pedestrians. Due to the nature of the defect, the driver will not be alerted to the problem in advance.

Repair

Dealers will perform a free software update on the ESP to fix the issue.  The recall will start on April 13.

Is your car part of this recall?

Over 40,000 vehicles are part of this Mercedes-Benz recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Aleksandra SnesarevaMercedes-Benz recalls luxury SUVs due to faulty stability control software

Mercedes-Benz recalls 1.4 million vehicles that may call emergency services to wrong place

Jacksonville, FL – February 18, 2021 – Daimler AG (OTCMKTS:DDAIF) – which owns the Mercedes-Benz brand – has recalled 1,376,603 vehicles that may call emergency services to the wrong location if the vehicle crashes. The recall spans 83 models of 2016-2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class and G-Class vehicles. It includes some of the following:

  • 2016-2018 Mercedes-Benz CLA class 250
  • 2019-2020 Mercedes-Benz A220
  • 2020 Mercedes-Benz AMG A35
  • 2017-2021 Mercedes-Benz AMG C43
  • 2017-2020 Mercedes-Benz AMG C63
  • 2020-2021 Mercedes-Benz AMG CLA35
  • 2017-2021 Mercedes-Benz AMG CLA45

You can see the complete list of vehicles here.

A separate recall has been issued for the same problem in Mercedes-Benz vans in the following models:

  • 2016 Mercedes-Benz Metris
  • 2017 Mercedes-Benz Metris
  • 2018 Mercedes-Benz Metris
  • 2019 Mercedes-Benz Metris
  • 2020 Mercedes-Benz Metris
  • 2019-2020 Mercedes-Benz Sprinter 1500
  • 2019-2020 Mercedes-Benz Sprinter 2500
  • 2019-2020 Mercedes-Benz Sprinter 3500
  • 2019-2020 Mercedes-Benz Sprinter 4500

Recall summary  

The recall concerns the vehicles’ emergency call system, or “eCall,” which activates after a crash. The system, which can trigger automatically in a crash or at the push of a button, shares the car’s GPS location information with emergency services so that they know where to send help. If the car’s power supply is disrupted during a crash, the recalled vehicles may send the wrong location to emergency services.

Risks

Sending the wrong information to emergency services will delay help to crash victims, who, according to the Part 573 safety recall report Mercedes submitted to the government, would have no idea that first responders were dispatched somewhere else. This can increase the risk of injury or death.

The repair

Owners will receive a free software update from Mercedes-Benz. “Mercedes Me” subscribers will receive the update remotely. Customers without this subscription will be notified by mail that an update will be streamed to their car remotely unless they wish to opt out. In that case, a Mercedes-Benz dealer can install the update in-person. 

Is your vehicle part of this recall?

Over a million vehicles are included in this Mercedes-Benz recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandMercedes-Benz recalls 1.4 million vehicles that may call emergency services to wrong place

Mercedes-Benz recalls GLE-class SUVs with confusing backup light

Jacksonville, FL – February 17, 2021 – Daimler AG (OTCMKTS:DDAIF) – which owns the Mercedes-Benz brand – is recalling 8,186 SUVs whose left-side backup light may stay on continuously, potentially confusing pedestrians and other drivers and increasing the risk of a crash. The recall concerns a part called “control unit” (part number A1679000414) and includes:

  • 2020 Mercedes-Benz GLE350 SUVs
  • 2020 Mercedes-Benz GLE 450 SUVs

Recall summary  

The 2020 Mercedes GLE 350  and  GLE450 recall concerns the SUV’s left backup light, which illuminates when the vehicle is put in reverse. This light may stay on after the SUV is shifted out of reverse. This could confuse other drivers and pedestrians, increasing the risk of a crash.

The lights on the SUV are controlled by a small computer, or “control unit”. The control unit’s circuit board may not be able to withstand the SUV’s vibrations due to a “process deviation” during manufacturing. This causes the control unit to malfunction and keep the backup light on.

The repair

Mercedes-Benz dealers will replace the malfunctioning control unit for free. Notifications with more information will be sent out to owners on April 6,  2021.

Is your vehicle part of this recall?

Over 8,000 vehicles are included in this Mercedes-Benz recall. To see if your SUV is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandMercedes-Benz recalls GLE-class SUVs with confusing backup light

Mercedes-Benz vehicles recalled for front seat belt issue

Jacksonville, FL – February, 12 2021 – Daimler AG (OTCMKTS:DDAIF), the owner of the Mercedes-Benz brand, has recalled 24,550 vehicles with front seat belts that may not retract as designed. If the seat belt does not fully retract, occupants may become frustrated and not wear it, increasing the risk of injury during a crash. The recall includes:

  • 2017-2021 Mercedes Benz C300 sedans
  • 2017-2020 Mercedes Benz C43 AMG sedans
  • 2017-2020 Mercedes Benz C63 AMG sedans

Recall summary  

When the seat belt is unlocked, its webbing should fully retract into the stowed position. In recalled vehicles, a design flaw prevents the front seat belt retractor from operating properly.

If the seat belt does not fully retract, a person in the front seat may skip wearing it, increasing the risk of injury in the event of a crash. 

Risks 

Airbags do not provide sufficient protection for occupants who are not wearing seat belts. If an occupant does not wear a seat belt and is thrown from the vehicle in a crash, the risk of death is high. Passengers may be injured within the car during an accident, if not secured by a seat belt.  To read more about this issue, please visit our recent article about another Mercedes-Benz seat belt recall.

Mercedes AMG C63 and 2019 C300 recalls

The 2019 Mercedes C300 was among the cars recalled over two years ago because of the potential to lose power and access to essential functions post-crash.

In July of last year, Daimler recalled eight models of its high-performance AMG vehicles, including the 2019-2020 AMG C63 for issues with software that aids in steering and braking.  

The repair

To fix the issue, dealers will inspect the front seat belts to determine if the retraction function is working properly and make adjustments to correct the issue. The repair is free of charge. The recall is expected to begin March 23, 2021.  

Is your vehicle part of this recall?

Over 24,500 vehicles are included in this Mercedes Benz recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Ken BoydMercedes-Benz vehicles recalled for front seat belt issue

Daimler recalls Sprinter vans due to parking brake issue

Sandy Springs, GA – January 21, 2021– Daimler AG (OTCMKTS:DDAIF) –known as Mercedes-Benz – has recalled 9,094 vans, due to an issue with leaking brake fluid in these vehicles that are all equipped with electrical parking brake (EPB) systems. The malfunction may change how the brake pedal operates, increasing the risk of a crash. The recall includes:

  • 2019-2020 Freightliner Sprinter 1500
  • 2019-2020 Freightliner Sprinter 2500
  • 2019-2020 Freightliner Sprinter 3500
  • 2019-2020 Freightliner Sprinter 4500
  • 2019-2020 Mercedes-Benz Sprinter 1500
  • 2019-2020 Mercedes-Benz Sprinter 2500
  • 2019-2020 Mercedes-Benz Sprinter 3500
  • 2019-2020 Mercedes-Benz Sprinter 4500

Recall summary  

The problem in this Mercedes-Benz recall involves the rear brake calipers in vehicles that have an EPB, which allows for the activation of parking brakes with a push of a button.

Brake calipers clamp the wheels to slow the vehicle down when brakes are applied. When the EPB is used often, the rear brake calipers may leak brake fluid into the EPB. Then, to replace the lost brake fluid, air may enter the hydraulic brake system, which is used to stop the car. 

Because of the leak and introduction of air, the driver may have to press the brake pedal much farther towards the floor to get the car to slow down or stop. The driver may be alerted to the presence of the leak if the brake pedal is gradually becoming “softer.”

Risks 

If the leaking-fluid problem is not fixed, the vehicle may not respond quickly enough when the driver presses the brake pedal. This may increase the risk of a crash.

The National Highway Traffic Safety Administration (NHTSA) lists 22 recalls for the 2019 Mercedes-Benz Sprinter 1500. The 2020 Mercedes Benz Sprinter passenger vans and Freightliner Sprinter vehicles were  recalled  in August of 2020 because they did not meet standards for  Electronic Stability Control Systems.

The repair

Daimler Vans is in the process of devising a remedy for the brake problem. When the manufacturer is ready to perform repairs, customers will receive a final owner notification letter. Daimler Vans expects the recall to begin January 25, 2021, but no date has been set to begin repairs.

Is your vehicle part of this recall?

Over 9,000 vehicles are included in this Mercedes-Benz recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Ken BoydDaimler recalls Sprinter vans due to parking brake issue

Mercedes GLE-class SUVs recalled for faulty seat belt design

Pleasanton, CA – December 4, 2020 – Daimler AG (OTCMKTS:DDAIF) has recalled 55,326 Mercedes vehicles, due to an issue with the middle seat belt buckle. The seat belt buckle may be pushed down below the seat cushion if the buckle is fastened using only one hand. A passenger who cannot access a seatbelt and rides unrestrained is at a greater risk of injury. This Mercedes-Benz recall includes:

  • 2021 Mercedes-AMG GLE53 SUVs
  • 2021 Mercedes-AMG GLE63 SUVs
  • 2020 Mercedes- Benz GLE580 SUVs
  • 2020 – 2021  Mercedes-Benz GLE350 SUVs
  • 2020 – 2021  Mercedes-Benz GLE450 SUVs

Recall summary  

The middle seat in the second row is designed with a double-buckle configuration. The design of the seat belt buckle and the seat cushion may cause the buckle to be pushed down into a gap below the seat cushion. This issue may occur when the seat belt is buckled with one hand or is otherwise pushed firmly down. The driver will not be notified the seat belt is unavailable to  the middle-seat occupant.

In 2019, nine owners brought vehicles to Mercedes dealers to remove the seat belt buckle from underneath the seat cushion. In that same year, the manufacturer conducted a recall for 20 different 2018-2019 models. In that case, the cars’ software failed to recognize that the seat belts were latched, leading to a potential malfunction of other systems.

Risks 

If an occupant is not properly restrained, the individual has a much higher risk of injury if a crash occurs. Seat belts are a major factor in passenger safety. It is estimated that seat belt use saved nearly 15,000 lives in 2017.

The repair

To fix the issue, dealers will need to inspect the middle seat belt and “additionally secure” it in place, so that it can no longer be pushed below the seat cushion. The repair is free of charge.  Mercedes expects the recall to begin December 29.

Is your vehicle part of this recall?

Over 55,000 vehicles are included in this Mercedes recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Ken BoydMercedes GLE-class SUVs recalled for faulty seat belt design

Mercedes recalls GLE-class SUVs due to electrical ground issue

Pleasanton, CA – October 9 2020 – Daimler AG (OTCMKTS:DDAIF) has recalled 12,799 Mercedes-Benz SUVs that operate with an optional star logo in the front grill. The electrical ground connection that illuminates the logo may be installed incorrectly and may affect other components of the electrical system. If the components do not operate correctly, the risk of a crash increases. The recall includes the following mid-size luxury SUV models:

  • 2020 GLE 350 
  • 2020 GLE 450 
  • 2020 GLE 580
  • 2020 GLS 450 
  • 2020 GLS 580 

Recall summary  

The star logo shares an electrical ground connection with the power steering control unit, wiper motor and the left headlamp. If the connection is not installed correctly, all of the components may malfunction, increasing the risk of a crash. Drivers are alerted to a malfunction by audible and visual warnings in the instrument panel.

Risks 

The potential electrical component failures present a number of risks to drivers:

  • A driver may lose control of the vehicle, if the power steering system fails. If a failure occurs, turn on your emergency lights, reduce the speed gradually and find a safe place to pull over.
  • A loss of wiper power can obstruct the driver’s view in heavy snow or rain.
  • The loss of a headlight can lead to an accident, given the limited visibility.

In each case, you should pull over as soon as it is safe  to prevent an accident.

The repair

To fix the issue, Mercedes-Benz dealers will need to relocate the faulty ground wire connection, so that the components operate correctly. The repair is free of charge. The recall begins on December 8, 2020. 

Is your vehicle part of this recall?

Over 12,000 vehicles are included in this Mercedes SUV recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Ken BoydMercedes recalls GLE-class SUVs due to electrical ground issue

Mercedes GLC recalled for wiring problem, power steering failure

Pleasanton, CA – October 23, 2020 – Toyota (NYSE: TM) has recalled 2,535 GLC crossovers with a wiring issue that could take out the car’s power steering. The recall includes the following models:

  • 2020 MERCEDES-BENZ GLC300
  • 2020 MERCEDES-BENZ GLC350E
  • 2020 MERCEDES-BENZ GLC43 AMG
  • 2020 MERCEDES-BENZ GLC63 AMG

and concerns the Electric Wiring harness (part #A2535405521)

Recall summary 

The electric wiring harness is a car’s “central nervous system.” It’s an organized network of wires, terminals, and connectors that relay information and electricity throughout the vehicle, and in these GLC models, it may be damaged.

The damage could allow water to seep through to the steering control unit. If this happens, the unit may short circuit, disabling the car’s power steering. The short circuit could also ignite a fire.

Risks

Power steering helps drivers maneuver heavy cars that would otherwise require substantial effort to turn. A sudden loss of power steering could affect a driver’s ability to control the vehicle, increasing the risk of a crash. 

If your power steering fails

A power steering failure will make steering difficult, but not impossible. Find a safe spot to pull off the road, holding the steering wheel firmly as you turn. Then call for help.

The repair

Mercedes Benz will inspect the wiring harness and replace it, if necessary, at no cost to the owner. This fix is not yet available, but owners will be notified by mail approximately one week after it’s ready.

Is your vehicle part of this recall?

Over 2,500 crossovers are included in this Mercedes-Benz recall. To see if your car is one of them, use MotorSafety’s free vehicle identification number look up tool.

Rebecca RandMercedes GLC recalled for wiring problem, power steering failure

Mercedes-Benz issues recall for fly-away spoiler

Pleasanton, CA – August 15, 2020 – Daimler AG (OTCMKTS:DDAIF), the owner of the Mercedes-Benz brand, has recalled 10,644 compact SUVs whose spoilers may detach from the car while driving. The recall covers 2020 Mercedes-Benz GLB250 SUVs.

Recall summary  

The recall concerns the rear spoiler, which may not be fully attached to the car. The spoiler, which sits above the tailgate, was not fully welded due to a production error. 

Mercedes-Benz launched an investigation into the defect in March, following a customer complaint. The automaker discovered missing welding on the spoiler. The investigation traced the defect back to a supplier in Mexico.

Risks

The defective spoilers, which could detach while driving can become an obstacle in the roadway, forcing drivers to make quick maneuvers that could result in a crash. The fly-away spoilers may also directly hit  another vehicle.

Between 2011 and 2014, road debris played a role  in around 200,000 crashes  and caused close to 40,000 injuries and 500 deaths, according to a study by the AAA Foundation for Traffic Safety.  Over 75,000 of those crashes were caused by debris flying off of one vehicle and striking another.  

Can you tell?

GLB250 owners may be able to tell that their spoiler is loose if they hear a noise when they open the trunk or see scratches in the paint on the tailgate. They may also see that the spoiler simply does not seem to fit right. Drivers noticing these issues should contact their dealer.

The repair

Authorized dealers will check the SUV’s rear spoilers and replace them if they’re not fully attached.  Owners will be notified about the recall on around October 20. The repair – as with all recalls – is free of charge.

Is your vehicle part of this recall?

Over 10,000 vehicles are included in this Mercedes-Benz recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandMercedes-Benz issues recall for fly-away spoiler