Ford recalls vehicles with defective door latches

 

Dearborn, Mich. – Oct. 24, 2017 – Ford Motor Company has recalled approximately 1.3 million vehicles possibly equipped with defective door latches, according to a company press release. The campaign affects 2015-2017 Ford F-150 trucks with production dates ranging from March 12, 2014 to Dec. 30, 2016, as well as 2017 Ford Super Duty pickups manufactured between Oct. 8, 2015 and Sept. 1, 2016. Approximately 1,101,107 of the vehicles referenced in the action originated from American dealerships, while 222,408 were sold in Canada and 21,090 in Mexico. Ford is unsure what percentage of the models actually contain the defective features.

The Defect

Affected vehicles include defective door latches prone to water damage, which in turn can cause freezing, latch deformation and actuation cable deterioration. This may prevent the latch from fully engaging with the striker, which inhibits door closure. This poses a serious safety hazard for occupants, especially in the event of an accident. That said, Ford has yet to receive field reports linking the defect to any wrecks or injuries.

Timeline of Events

The automaker has not released details of the internal investigation that uncovered the defective parts. However, Ford did reveal that the vehicles named in the recall were manufactured at three different assembly facilities in Dearborn, Kansas City, Missouri and Clark County, Kentucky.

The Solution

Ford intends to direct dealers to install water shields on the door latches of affected vehicles. Dealers will also inspect the actuation cables in these models and replace them if necessary. Both of these repairs are to be performed with no charge to the customer. Ford has not publicized a timetable for dealer or owner notification. However, individuals in possession of the vehicles named in this recall who need more immediate can contact Ford customer service personnel at (800) 392-3673. Callers should use the internal recall identification code 17S33. Owners can also reach out to the National Highway Transportation Agency via its Vehicle Safety Hotline at (888) 327-4236.

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