Ford recalls vehicles in need of torque converter replacement

 

Dearbon, Mich. – July 11, 2017 – Ford has recalled more than 6,600 vehicles equipped with defective torque converters, according to a company press release. The campaign affects 2017 Ford Edge sport utility vehicles produced between April 25, 2017 and June 20, 2017; 2017 Ford Fusion sedans produced between May 4, 2017 and June 15, 2017; and 2017 Lincoln MKZ sedans produced between May 4, 2017 and June 19, 2017. Approximately 5,914 of the vehicles were sold in the American market, while the remainder came from dealers in Canada and Mexico.

The Defect

The models named in the recall, all of which are equipped with 6F35 transmissions, could contain torque converters with inadequate welds, according to Ford. Consequently, these fixtures might decouple from the engine flex plate while operational, resulting in an immediate loss of power.

Although other features like the electronic braking and restraint systems will continue to operate, the vehicle itself will lose function. This could increase the likelihood of an accident. That said, Ford has not received reports of any injuries or wrecks connected to the defect.

Timeline of Events

The car manufacturer did not release details on the internal investigation that precipitated the recall campaign. However, it did mention that the affected vehicles came from two different Ford assembly plants in Oakville, Ontario, Canada; and Hermosillo, Mexico.

The Solution

Ford has instructed dealers to replace the torque converters in affected vehicles, free of charge. The internal reference number for the recall is 17S16. Owners should receive notification via mail soon, CBS Detroit reported.

Those in need of immediate assistance can contact Ford customer service personnel at (800) 392-3673 or call the National Highway Transportation Safety Administration’s Vehicle Safety Hotline at (888) 327-4263.

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