Torrance, Calif. – July 13, 2017 – American Honda Motor Company has recalled more than 24,000 vehicles possibly equipped with defective fuel feed fixtures, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2017 CRV sport utility vehicles produced between Nov. 10, 2016 and April 30, 2017. Honda is unsure what percentage of the models named in the recall actually contain the flawed features.
The Defect
The vehicles referenced in the campaign could contain fuel feed pipes fitted with incorrectly manufactured end-form connectors. These components, which link fuel feed pipes to fuel feed hoses, were fabricated using an incorrect die that compromises their connective capabilities. Consequently, these fixtures are liable to disconnect and cause fuel leaks, which pose a serious hazard to both drivers and passengers. However, Honda has yet to receive field reports connecting the defect to any injuries or accidents.
Timeline of Events
On May 1, 2017, Honda received one field report from the American market detailing an instance of fuel leakage in a 2017 CRV. Soon after reviewing the report, the car company launched an investigation, eventually connecting the leak to the Findlay, Ohio-based parts producer Sanoh America. The third-party manufacturer reviewed its production records and discovered that fuel feed end-form connectors shipped to Honda had been produced using improper die. On July 11, Honda personnel determined that the defective features presented a serious safety hazard to drivers and called for a voluntary recall. The automaker notified dealers three days later.
As of July 11, Honda had received seven warranty claims and four field reports related to the defect.
The Solution
Honda directed dealers to replace the fuel feed pipes and related fixtures in affected vehicles free of charge, according to an internal communication submitted to the NHTSA. The car company is expected to notify owners via first-class mail Aug. 25. Those in need of more immediate assistance can contact Honda Customer Relations at (800) 999-1009 or the NHTSA Vehicle Safety Hotline at (888) 327-4236.