Jaguar Land Rover Recalls Nearly 100 Vehicles for Malfunctioning AEB Software

Laguna Hills, CA – October 8, 2018 – Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Land Rover Range Rover, Land Rover Range Rover Sport and Land Rover Discovery vehicles due to malfunction of the Autonomous Emergency Braking (AEB) system. The defect is believed to only affect small batches in each vehicle group, totaling less than 100 vehicles.

The Defect

According to the NHTSA Safety Recall Report, concern has been identified on certain 2018 Land Rover Range Rover, Range Rover Sport and Discovery vehicles where the Autonomous Emergency Braking (AEB) feature will not be available. A warning message will not be displayed on the instrument cluster to inform the driver AEB is unavailable. If the AEB system is disabled both in function and in respect to warning the driver that the system is not functional, it could lead to an increased risk of a crash.

Timeline of Events

The Jaguar Land Rover’s Product Safety and Compliance Committee (PSCC) became aware of the potential issue in June 2018 following an Electronic Product Quality Report (EPQR) from an approved repairer. The report stated that the Autonomous Emergency Braking (AEB) feature was not operating as designed. Engineering subsequently collected and researched claims of a similar nature, which showed after an upgrade to the vehicle software, the AEB failed to continue to operate correctly on 2018MY vehicles. A Field Service Action (FSA) released to the market had caused a corruption of the AEB functionality.

Approved repairers were contacted to suspend the use of the FSA at the end of May 2018, but a number of 2018 MY vehicles had already received the FSA since it had been released early in the month. Engineering requested a change to the software to be developed. The Jaguar Land Rover Recall Determination Committee (RDC) determined that vehicles in this condition with no obvious related warning message displayed to the driver on the instrument cluster represented an unreasonable risk to safety. This led to the voluntary safety recall being conducted. Jaguar stated that there have been no reported accidents, injuries or fires as a result of the AEB malfunction on affected vehicles.

The Solution

Land Rover will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin November 9, 2018. Owners may contact Land Rover customer service at 1-800-637-6837, Option 9. Land Rover’s number for this recall is N227. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA’s number for this recall is 18V-625.

Sean ReyesJaguar Land Rover Recalls Nearly 100 Vehicles for Malfunctioning AEB Software