Jaguar Land Rover Recalls Nearly 100 Vehicles for Malfunctioning AEB Software

Laguna Hills, CA – October 8, 2018 – Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Land Rover Range Rover, Land Rover Range Rover Sport and Land Rover Discovery vehicles due to malfunction of the Autonomous Emergency Braking (AEB) system. The defect is believed to only affect small batches in each vehicle group, totaling less than 100 vehicles.

The Defect

According to the NHTSA Safety Recall Report, concern has been identified on certain 2018 Land Rover Range Rover, Range Rover Sport and Discovery vehicles where the Autonomous Emergency Braking (AEB) feature will not be available. A warning message will not be displayed on the instrument cluster to inform the driver AEB is unavailable. If the AEB system is disabled both in function and in respect to warning the driver that the system is not functional, it could lead to an increased risk of a crash.

Timeline of Events

The Jaguar Land Rover’s Product Safety and Compliance Committee (PSCC) became aware of the potential issue in June 2018 following an Electronic Product Quality Report (EPQR) from an approved repairer. The report stated that the Autonomous Emergency Braking (AEB) feature was not operating as designed. Engineering subsequently collected and researched claims of a similar nature, which showed after an upgrade to the vehicle software, the AEB failed to continue to operate correctly on 2018MY vehicles. A Field Service Action (FSA) released to the market had caused a corruption of the AEB functionality.

Approved repairers were contacted to suspend the use of the FSA at the end of May 2018, but a number of 2018 MY vehicles had already received the FSA since it had been released early in the month. Engineering requested a change to the software to be developed. The Jaguar Land Rover Recall Determination Committee (RDC) determined that vehicles in this condition with no obvious related warning message displayed to the driver on the instrument cluster represented an unreasonable risk to safety. This led to the voluntary safety recall being conducted. Jaguar stated that there have been no reported accidents, injuries or fires as a result of the AEB malfunction on affected vehicles.

The Solution

Land Rover will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin November 9, 2018. Owners may contact Land Rover customer service at 1-800-637-6837, Option 9. Land Rover’s number for this recall is N227. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA’s number for this recall is 18V-625.

Sean ReyesJaguar Land Rover Recalls Nearly 100 Vehicles for Malfunctioning AEB Software

Land Rover recalls vehicles with defective fuel rails


Mahwah, N.J. – Feb. 21, 2018 – Jaguar Land Rover North America has recalled more than 8,200 vehicles potentially equipped with defective fuel rail assemblies, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects multiple models, including:

  • 2018 Land Rover Discovery Sport sport utility vehicles produced between June 19, 2018, and Dec. 28, 2017.
  • 2018 Land Rover Range Rover Evoque sport utility vehicles produced between July 21, 2017, and Dec. 19, 2017.
  • 2018 Land Rover Range Rover Velar sport utility vehicles produced between April 26, 2017, and Dec. 19, 2017.

Jaguar Land Rover suspects all of the models referenced in the recall contain the defective parts.

The Defect

Affected vehicles contain 2-liter gasoline engines featuring fuel rails with end caps that do not seal properly. Consequently, gasoline and fuel vapor can leak from the fuel rails into the engine bay, increasing the likelihood of an engine fire. This poses a serious hazard to occupants. However, Jaguar Land Rover has yet to receive reports connecting the defective fuel rail assemblies to any accidents or injuries.

Owners in possession of recalled vehicles have reported smelling gas fumes during operation.

Timeline of Events

In November 2017, Jaguar Land Rover received three electronic quality reports from U.S. dealers detailing instances in which owners reported smelling fuel while operating their vehicles, according to an NHTSA chronology document. One EQR included comments from an engineer who had inspected an owner’s vehicle and found gasoline leaking from the fuel rail. The British automaker’s Product Safety and Compliance Committee opened an official investigation into the matter Nov. 21, 2017.

Members of the Jaguar Land Rover engineering and Supplier Technical Assistance groups reviewed the issue and determined that a vendor evaluation was required. The Winkelmann Group, the company that provided the fuel rail assemblies, assessed its manufacturing processes and components throughout November and December 2017, and determined that the end caps used on the installed fixtures were not properly brazed. This production fault inhibited their sealing power and led to fuel leakage.

Both parties continued to evaluate the defect throughout December 2017 and January 2018. This additional inquiry involved reviews of the fuel rail pipe stock and returned fixtures from the vehicles involved in the initial reports. These assemblies showed signs of inconsistent and ineffective brazing on the internal surface area of end caps. During this time, investigators also discovered that the Winkelmann Group maintained an “uncontrolled” fuel rail annealing workflow, which resulted in variation in interior rail surfaces and affected the sealing power of the end caps. Engineers found that the parts supplier’s fuel rail leak test was not reliable, as well.

Officials from the PSCC reviewed investigation reports Jan. 9, 2018 and determined that the problematic end caps were the root cause of the fuel leakage. They also determined that end cap breakdown did not necessarily correlate to mileage or vehicle age. PSCC personnel evaluated engineering test results that showed the pressurized environment of the fuel rail exacerbated the end cap sealing issue. The PSCC eventually moved the issue to the Recall Determination Committee, which reviewed all of the data related to the investigation Jan. 12, 2018, and requested further information related to mechanics of the fuel rail end cap failure. The PSCC fulfilled this request Jan. 23, 2018.

On Jan. 25, the RDC reviewed the latest data from the PSCC and launched a voluntary safety recall. Jaguar Land Rover notified dealers of the action Feb. 7, 2018.

The Solution

The car manufacturer has directed dealers to replace the fuel rails in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. Jaguar Land Rover intends to notify owners via first-class mail March 23, 2018. Those in need of more immediate assistance can reach out to Jaguar Land Rover customer service personnel at (800) 637-6837. Callers should use the internal recall identification code N138. Owners can also connect with the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesLand Rover recalls vehicles with defective fuel rails

Late-model Jaguars Being Recalled Over Air Bag Danger


Mahwah, New Jersey – Jan. 28, 2018 – Jaguar Land Rover North America is recalling more than 8,900 late-model Jaguar XF sedans as part of the broader Takata air bag recall, according to a filing with the National Highway Traffic Safety Administration.

As with all other vehicles in the Takata recall, the XF sedans – from model years 2009, 2010 and 2013 – come with faulty passenger frontal air bag assemblies that were either original equipment or replacement parts.

Specifically, 2009 model-year XFs sold in what has been designated Zone C are part of the recall, and were produced from Dec. 4, 2007, to Feb. 11, 2009. The 2010 XFs – all produced between Sept. 24, 2008, and March 2, 2010 – were sold or registered in Zone B. The model-year 2013 XFs sold or registered in Zone A were produced from May 15, 2012, to Sept. 13, 2013.

Zone A includes a number of southern states, Hawaii, Texas and outlying territories like Puerto Rico and Guam. Zone B includes several populous states in the Midwest and Appalachia, as well as Washington, D.C.

Finally, Zone C includes all of New England, New York, a number of states in the Upper Midwest and Mountain region, as well as the Pacific Northwest.

All vehicles in the recall are believed to carry this defect.

The Defect

If exposed over a long enough period of time to extreme temperature changes or high humidity, the propellant that ejects the air bag in the event of a crash could cause the bag to degrade.

Consequently, if a crash  leads to deployment of that air bag, the inflator may rupture, resulting in metal fragments being ejected from the air bag compartment at high speeds. This can increase the risk of operators and passengers in the vehicle being struck with the fragments, which can lead to injury or death.

Timeline of Events

In mid-May 2016, Jaguar Land Rover learned of the broader issue with the frontal passenger air bags from Takata, and opened its own investigation into the problem just a few days later. The automaker’s Product Safety and Compliance Committee quickly determined which of its produced vehicles had been outfitted with the faulty air bags, but that there had not been any incidents related to the issue, and no injuries have been reported to date. Nonetheless, it determined to conduct a recall of the vehicles to remediate the problem.

Since then, the company has worked with the NHTSA as part of the government organization’s coordinated remedy program. This recall as part of the program’s Phase 3.

The Solution

Jaguar has already begun the process of notifying dealers about the recall, starting on Jan. 11, 2018. It likewise expects to begin notifying owners of the affected vehicles on or around Feb. 28, 2018.

In these instances, owners will be advised they should bring their cars to an authorized Jaguar dealer to replace the passenger frontal air bag assemblies free of charge.

Sean ReyesLate-model Jaguars Being Recalled Over Air Bag Danger