Mercedes-Benz recalls nearly 5,000 vehicles for possible loss of steering

Jacksonville, FL – April 14,  2021 – Daimler AG (NASDAQ:DDAIF) – which owns the Mercedes-Benz brand has recalled 4,992 vehicles with a flaw in the steering shaft, which links the wheel and steering gear. This flaw may make it harder to steer or result in a complete loss of steering, increasing the risk of a crash.  The recall includes:

  • 2017 – 2018 Mercedes-Benz AMG CLA45
  • 2017 – 2018 Mercedes-Benz GLA45 AMG
  • 2017 – 2018 Mercedes-Benz GLA250
  • 2017 Mercedes-Benz B250E
  • 2017 Mercedes-Benz CLA 250 

(2018 CLA 250 models are not included in this recall). The affected part is the steering shaft with multiple part numbers, including A0009909118 and A2464600409.

Recall summary  

The recall stems from an issue in a joint attached to the steering shaft. The connection between the two may be slightly loose and allow for increased “play” between the two parts over time. Initially, the issue could cause noises when steering or steering that is less “precise” than usual. If left unrepaired, the steering shaft could separate from the joint entirely, causing the driver to lose the ability to steer the car.

Risks

This kind of break is most likely to occur at lower speeds, such as while parking, as this is when the greatest force is required to steer the car. Even at low speeds, however, loss of steering ability is unsafe and increases the risk of a crash.

So far there has been only one known instance of the shaft separating from the joint. It did not cause any crashes or injuries.

The repair

Mercedes-Benz dealers will check the car’s steering shaft and replace it, if necessary. All repairs will be provided for free. Owners who already repaired their drive shafts on their own dime may be eligible for reimbursement. Notifications with more information about this, and about when and how to  seek repairs, will be sent out on April 30. 

Is your vehicle part of this recall?

Nearly 5,000 vehicles are included in this Mercedes Benz recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandMercedes-Benz recalls nearly 5,000 vehicles for possible loss of steering

Mercedes-Benz recalls cars for fly-away sunroofs

Jacksonville, FL – March 20, 2022 – Mercedes Benz has remedied 1,856 coupe models including the 2015-2020 C300 and 2016-2020 GLC300 dealing with panoramic sunroof problems. None of these models have been deemed unreachable as well none were removed from the recall. In total Mercedes remedied the sunroof problems in one group all during 2021.

Jacksonville, FL – April 12, 2021 – Daimler AG (NASDAQ:DDAIF)– which owns the Mercedes-Benz brand – has recalled 15,096 vehicles whose sunroofs could fly off while the car is in motion, creating a road hazard. The recall includes 76 models that have previously had the sunroof repaired:

  • 2017-2020 Mercedes Benz C300 Coupe
  • 2017-2020 Mercedes-Benz C43 Coupe AMG
  • 2017-2020 Mercedes-Benz C43 AMG
  • 2015-2020 Mercedes-Benz C300
  • 2016-2018 Mercedes-Benz C350e
  • 2016-2018 Mercedes-Benz CLA45 Coupe AMG
  • 2015 Mercedes-Benz S65 AMG
  • 2015-2019 Mercedes-Benz C63 AMG
  • 2016 Mercedes-Benz C450
  • 2015-2016 Mercedes-Benz GLA45 AMG
  • 2016-2020 Mercedes Benz GLC300
  • 2017-2019 Mercedes-Benz GLC43 AMG
  • 2017-2019 Mercedes Coupe AMG GLE43 
  • 2016 Mercedes Coupe GLE450

For a  complete list, please visit the following page.

The affected component is called the “Cover OSR” and has multiple part numbers, including A1177800022 and A1567801200.

Recall summary  

The sunroof in these vehicles is bonded to the car with a front roof panel that is adjacent to the windshield. Dealers did not attach the panel to the car correctly during a prior repair, making the panel and sunroof prone to falling off the vehicle while it is moving. Back in 2017, Mercedes recalled thousands of vehicles, including the GLC 300 with a similar sunroof issue.

The National Highway Transportation Safety Administration (NHTSA) has received seven complaints concerning the “the detachment” of the panel while driving.

Complaints

A driver of a C-class vehicle complained last year that the sunroof no longer closed and was shaking and rattling, creating a potential “safety issue during a possible rollover.”  Another said that his or her car got wet after a piece of sunroof “flew off.”

Warning signs

Before the panel detaches, the driver may notice “excessive wind noises in the area of the sunroof while driving” or notice that the panel is partially separated from the vehicle.

Risks

The flyaway roofs pose a safety risk to the driver and other motorists, who may crash as they try to avoid the debris or if the panel hits them. You can read more about the dangers of road debris in our recent article about Land Rover’s fly-away spoiler recall.

The repair

Mercedes-Benz dealers will replace the front roof panel with a new one, using the correct process and chemicals to adhere it to the car. Owners who already paid to have their roof panels re-attached may be eligible for reimbursement. More information about when and how to seek repairs will be sent out to owners in the week of May 14.

Is your vehicle part of this recall?

Over 15,000 vehicles are included in this Mercedes Benz recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandMercedes-Benz recalls cars for fly-away sunroofs