Chrysler recalls sports cars with defective oil cooler lines

 

Auburn Hills, Mich. – Aug. 24, 2017 – Fiat Chrysler Automobiles has recalled more than 1,200 sports cars with defective oil cooler lines, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2017 Dodge Charger and Challenger sports cars equipped with eight-cylinder Hellcat performance engines. FCA suspects 10 percent of the total number of vehicles referenced in the recall contain the defective parts.

The Defect

The models involved in this recall are equipped with engines whose engine oil cooler lines are not properly joined. Specifically, on the section of the EOC lines where chlorinated polyethylene hose meets aluminum tubing, the joints are not suitably crimped. This can lead to line separation and engine oil spillage, resulting in engine seizure and the risk of fire. Additionally, drivers may lose visibility due to oil spray covering the windshield. All of these outcomes pose serious safety hazards to drivers and increase the risk of an accident. However, FCA has not received any reports connecting the defect to any accidents or injuries thus far.

Timeline of Events

On May 13, 2017, engineers at the FCA assembly plant in Ontario, Canada, initiated a product recall after receiving three warranty claims mentioning EOC line separation, according to a chronology document submitted to the NHTSA. The FCA Vehicle Safety and Regulatory Compliance division immediately launched an investigation to better understand the consequences of the issue. On May 15, the parts supplier, Hutchings Automotive Products, performed production tests to determine if increasing the adhesive temperature during assembly would improve the structural integrity of the EOC line connections. These trials failed. Fifteen days later, FCA tested EOC line joints from aftermarket Mopar stock. These fixtures showed no signs of failure.

Over the week of June 12, FCA conducted more in-house tests to pinpoint the root cause of the EOC line separation. More than two weeks later, dealers in the U.S. market inspected approximately 50 vehicles to determine if they were equipped with the defective parts and needed repair.

On July 12, Hutchinson sent FCA results from an internal evaluation of the EOC hose material. The parts provider concluded that the material used to make the defective lines was out of specification. Two days later, FCA US Master Black Belt performed a parallel materials test and determined with 95 percent certainty that Hutchinson engineers were correct in their examination of the hose material.

With this information in hand, the FCA Vehicle Regulations Committee called for an official voluntary safety recall Aug. 1. As of that date, the car manufacturer had received a total of eight customer assistance and information requests, zero vehicle owner’s questionnaires and zero field reports related to the defective EOC line.

The Solution

FCA will direct dealers to replace the EOC lines in affected vehicles free of charge, according to a recall acknowledgment document sent to the NHTSA. The automaker plans to notify both owners and dealers on or around Sept. 22. However, owners in need of more immediate assistance can contact Chrysler customer service personnel at (800) 853-1403 or call the NHTSA Vehicle Safety Hotline at (888) 327-4236.

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BMW recalls vehicles with defective air bags

 

Westwood, N.J. – Aug. 24, 2017 – BMW of North America has recalled more than 3,000 vehicles believed to contain defective air bag assemblies, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2012-12013 BMW X3 xDrive28i and xDrive35i sport utility vehicles manufactured between Nov. 8, 2011 and April 20, 2012. BMW estimates that just 1 percent of the total number of recalled vehicles contain the defective parts. This campaign serves as an amendment to an earlier recall initiated in September of last year.

The Defect

The models referenced in this campaign could come equipped with improperly welded Takata-model inflator air bag housings on the driver’s side. This defect could lead the inflator to detach from the base plate during deployment, resulting in the discharge of dangerous metal debris that could potentially harm occupants. However, BMW has yet to receive any reports connecting the defective feature to any injuries.

Timeline of Events

On Aug. 15, 2016, BMW received notification of an accident involving an X5 SUV, according to NHTSA documents. Investigators looking into this event noticed that metal projectiles had caused damage to the cabin. Engineers examined the vehicle and determined that the air bag inflator module had separated from its base plate during deployment, showering the interior with debris. Between Aug. 30 and Sept. 7, BMW and air bag manufacturer Takata met with NHTSA officials to discuss the issue. Early tests indicated that Takata was at fault, as the air bag inflator housing had not been properly welded during production.

On Sept. 13, 2016 BMW launched a voluntary safety recall. During this same time, Takata began an internal investigation into its processes.

BMW received the preliminary results from this investigation July 20, 2017. The data indicated that the issue also existed in vehicles not addressed in the previous recall. Eleven days later, Takata confirmed this and recommended that BMW take action to ensure owner safety. The German automaker then reviewed its production records and compiled a final list of new vehicles containing the defective air bag assemblies.

On Aug. 2, BMW quality assurance personnel decided that an additional recall action was necessary, and launched another voluntary safety campaign. The company notified dealers Aug. 8.

Both the car manufacturer and Takata have pledged to continue monitoring the issue.

The Solution

BMW has directed dealers to replace the driver’s side air bag assemblies in affected vehicles free of charge, according to documents submitted to the NHTSA. The automaker plans to notify owners via first-class mail by Oct. 2. Those in need of more immediate assistance can contact BMW customer service at (800) 525-7417 or call the NHTSA Vehicle Safety Hotline at (888) 327-4236.

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2012-2013 BMW X3, M6: Recall Alert

Cars.com -August 23, 2017

2012-2013 BMW X3, M6: Recall Alert

Vehicles Affected: Approximately 6,800 model-year 2012-13 BMW X3 xDrive 28i and xDrive35i SUVs, and M6 convertibles, and model-year 2013 M6 coupes
The Problem: The driver’s frontal airbag inflator may have been improperly welded. This could lead to the inflator housing separating from the base plate in a crash necessitating deployment of the airbag, which may result in metal striking the vehicle occupants, potentially causing serious injury or death.
A notice to BMW from the National Highway Traffic Safety Administration notes that the affected airbags were manufactured by Japan’s Takata Corp., and although the defect poses a similar danger to that of the massive ongoing recall involving Takata-maufactured airbag inflators in cars in high-humidity areas, this latest issue is not related to that action…

Read the entire article on the Cars.com website

Sean Reyes2012-2013 BMW X3, M6: Recall Alert

Chrysler Recalls Dodge Charger and Dodge Challenger Cars

CarComplaints.com -August 22, 2017

Chrysler Recalls Dodge Charger and Dodge Challenger Cars

Chrysler is recalling more than 1,200 cars because oil could spray all over the windshields and hot engine parts, possibly causing fires, or stalled engines if enough oil is lost. Additionally, a driver will have a tough time seeing through a windshield coated with motor oil.
Recalled are 2017 Dodge Challenger and 2017 Dodge Charger cars equipped with Hellcat engines and defective engine oil cooler hoses.
Chrysler received three warranty part returns in a two-week period that showed the same engine oil cooler hose failures, causing the Costa Rica supplier, Hutchings Automotive Products, to conduct testing of the hoses.
Hutchings tested oil cooler lines to determine if changing the oven temperature and curing time for the glue improved the joint where separations were occurring. The tests caused the engine oil cooler hoses to separate at the crimped joining of the chlorinated polyethylene hoses to the aluminum tubes…

Read the entire article on the CarComplaints.com website

Sean ReyesChrysler Recalls Dodge Charger and Dodge Challenger Cars

Mazda recalls additional vehicles with Takata air bags

 

Washington D.C. – Aug. 21, 2017 – Mazda North American Operations has recalled almost 80,000 vehicles equipped with Takata air bag assemblies, according to documentation filed with the National Transportation Safety Administration. The campaign affects 2007-2012 Mazda CX-7 and CX-9 sport utility vehicles, as well as 2009-2012 Mazda 6 sport sedans. The automaker is unsure what percentage of the total models referenced in the recall contain the flawed safety features. This campaign replaces an earlier action taken in January and follows two others initiated in May and June. Together, these recalls involve hundreds of thousands of Mazda vehicles.

The Defect

The models named in this recall are likely to contain Takata air bag assemblies with inflators prone to rupture on impact. If exploded, these fixtures send sharp metal projectiles flying throughout the cabin, putting passengers in grave danger. Mazda has received multiple reports of injuries related to this defect, according to internal records. Other car manufacturers using these air bags have even had owners killed because of these defective assemblies. In fact, more than one dozen drivers worldwide have perished due to injuries caused by Takata-made air bag fixtures, The New York Times reported.

Timeline of Events

Back in January 2017, Mazda initiated an official safety recall to address the Takata air bag assemblies installed in various models. Between the January and June, the car manufacturer replaced the safety features in affected vehicles with like-for-like parts to provide temporary relief while engineers worked on long-term solutions. In late July, Mazda finished designing and testing these permanent replacement parts. Weeks later, the automaker authorized an additional recall to supersede the action taken in January and equip affected vehicles with viable air bag parts in need of no further mechanical adjustments, according to internal documentation filed with the NHTSA.

Mazda notified dealers Aug. 11.

The Solution

The car company has directed dealers to replace the air bag assemblies in affected vehicles with safe alternatives, free of charge. These new parts are made to withstand hot and humid conditions, and therefore do not develop the structural issues that cause Takata assemblies to rupture upon deployment. Mazda intends to notify owners via first-class mail Aug. 25. Those in need of more immediate assistance can contact Mazda customer service at (800) 222-5500 or call the NHTSA Vehicle Safety Hotline at (888) 327-4236.

adminMazda recalls additional vehicles with Takata air bags

Nissan recalls pickups with noncompliant seat belt components

 

Franklin, Tenn. – Aug. 15, 2017 – Nissan North America has recalled more than 44,000 pickup trucks with noncompliant seat belt components, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2016-2016 Nissan Titan crew cab models produced between Sept. 29, 2015 and Feb. 24, 2017, as well as Titan XD diesel crew cab models with production dates ranging from Aug. 4, 2016 to Feb. 24, 2017. Nissan suspects 100 percent of the vehicles named in the recall contain the noncompliant components.

The Defect

The vehicles named in the recall could be equipped with seat belt fixtures that do not meet automotive assembly requirements established in Federal Motor Vehicle Safety Standard 201, which states that such components cannot have passenger head injury criterion values exceeding 1,000, according to the NHTSA. The Titan pickups referenced in the campaign contain seat belt assemblies that recorded a HIC value of 1007.9 in factory safety tests. These parts pose a serious threat to passengers, who, due to overly lax restraint features, could come into contact with hard metal seat belt bolt rim caps during accidents. However, Nissan has yet to receive reports connecting the noncompliant components to accidents or injuries.

Timeline of Events

In January 2017, Nissan conducted internal HIC tests to assess the safety features on multiple vehicles, according to company documents submitted to the NHTSA. During these trials, engineers for the automakers learned that multiple models of the Nissan Titan pickup did not meet FMVSS requirements. In February, the NHTSA’s Office of Vehicle Safety Compliance sent an information request to Nissan asking for HIC readings. As engineers prepared this data, they performed further tests to ascertain the root cause of the readings and pinpoint any possible seat belt assembly defects that might have caused them.

Nissan responded to the OVSC request in March and continued internal tests to see if the noncompliant readings created real-world safety concerns. Engineers soon discovered that the restraint features present in vehicles that registered HIC values over 1,000 were slightly skewed – specifically, the D-ring bolt trim caps and C-pillars were installed so as to create an approach angle of 15 degrees, when the FMVSS recommended they be installed to accommodate an approach angle of 0 degrees.

With this information in hand, Nissan established that the installed equipment created a significant safety risk and issued an official recall. The car company notified dealers July 31.

The Solution

Nissan has ordered dealers to the seat belt bolts and bolt caps in affected vehicles, free of charge. Owners should expect to receive notification Sept. 26 via first-class mail. Those in need of more immediate assistance can contact Nissan customer service personnel at (800) 647-7261 or call the NHTSA Vehicle Safety Hotline at (888) 327-4236.

adminNissan recalls pickups with noncompliant seat belt components

GM recalls trucks with faulty EPS software

 

Warren, Mich. – Aug. 15, 2017 – General Motors has recalled nearly 700,000 vehicles suspected of containing faulty electronic power steering software, according to documents filed with the National Highway Transportation Safety Administration. The campaign affects 2014 Chevrolet Silverado LD pickup trucks manufactured between Jan. 30, 2013 and Sept. 4, 2014, as well as 2014 GMC Sierra LD pickups with production dates ranging from Jan. 29, 2013 to Sept. 4, 2014. GM estimates that 2 percent of the vehicles named in the recall contain the defective EPS software.

The Defect

Vehicles referenced in the recall could potentially contain EPS software prone to sudden shutoff during low-voltage maneuvers such as low-speed turns. The software normally fails within a one-second span, when system voltage measurements drop below 8.8 volts. With the EPS disabled, operators have difficulty navigating the vehicle. This poses a serious safety risk to owners, passengers and other drivers. However, GM has yet to receive any field reports connecting the defective software to any accidents or injuries.

Timeline of Events

On Feb. 2, 2017 GM opened an internal investigation into EPS software installed in some vehicles after receiving multiple customer complaints and vehicle owner’s questionnaires mentioning momentary loss of EPS function. Throughout February and April, the automaker reviewed the collected customer complaints, warranty claims and VOQs to determine if the vehicles referenced in these reports shared similar mechanical features. GM did indeed find technical links between the models and launched an extended field investigation to gather more data, eventually discovering that faulty software was the root cause of the EPS failures.

Over the course of April and May, GM engineers conducted internal tests at the company’s testing facility in Milford, Michigan in an effort to recreate the and evaluate the EPS problem. The automaker was able to gain a deeper understanding of the defective software and its impact on driveability. Engineers discovered that the EPS software stalled in particularly low-voltage situations and required at least 9 volts of electricity to maintain proper operations.

In June, the GM Open Investigation Review re-evaluated the original reports collected in February. On June 22, the car company’s Safety Field Action Decision Authority announced that an official safety recall was necessary. GM notified dealers of the campaign Aug. 7, according to internal documentation submitted to the NHTSA.

The Solution

The automaker has ordered dealers to update the EPS software in affected models with a new iteration released May 19. The repairs are to be administered free of charge. GM plans to notify owners via first-class mail beginning Aug. 15. Those in need of more immediate assistance can contact GM customer service at (800) 462-8782 or the NHTSA Vehicle Safety Hotline at (888) 327-4236.

adminGM recalls trucks with faulty EPS software

Various Mazda CX-7, CX-9 and Mazda6 vehicles recalled

Consumer Affairs -August 15, 2017

Various Mazda CX-7, CX-9 and Mazda6 vehicles recalled

Mazda North America Operations is recalling 79,402 model year 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or “Zone A.”
Additionally, unless included in “Zone A” above, Mazda is recalling model year 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or “Zone B.”
Further, unless included in “Zone A” or “Zone B” above, Mazda is recalling model 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming…

Read the entire article on the Consumer Affairs website

Sean ReyesVarious Mazda CX-7, CX-9 and Mazda6 vehicles recalled

Daimler to Fix 43,000 Sprinter Vans in Latest Takata Airbag Recall

Trucks.com -August 15, 2017

Daimler to Fix 43,000 Sprinter Vans in Latest Takata Airbag Recall

Daimler Vans USA is issuing a recall for more than 43,000 Sprinter vans that are equipped with faulty front passenger airbags.
The vehicles are the latest to be caught in a massive global recall of airbags built by automotive supplier Takata Corp. A defect may cause metal fragments within the airbag to explode in the event of a crash.
The problem has been associated with 12 deaths and more than 200 injuries in the U.S. alone, according to the National Highway Traffic Safety Administration.
The models involved in the recall are the 2007-09 Freightliner Sprinter 2500 and 3500, and the 2007-09 Dodge Sprinter 2500 and 3500. The total number of vehicles affected is 43,689…

Read the entire article on the Trucks.com website

Sean ReyesDaimler to Fix 43,000 Sprinter Vans in Latest Takata Airbag Recall

Infiniti recalls sedans with defective fuel pump software

 

Franklin, Tenn. – Aug. 11, 2017 – Nissan North America has recalled more than 14,000 Infiniti sedans possibly equipped with defective fuel pump control module software, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects 2016-2018 Q50 models produced between March 10, 2015 and April 5, 2017, as well as 2017 Q60 models with production dates from July 30, 2015 to April 5, 2017. Nissan suspects 100 percent of the vehicles referenced in the recall contain the defective software.

The Defect

The models involved in the recall could include FPCM software that references the incorrect fuel pressure map and, as a result, may not effectively filter gasoline from the reserve tank to the primary tank when its fuel levels drop. This could result in complete engine shutoff, as the small amount of fuel left in the main tank is inaccessible to the fuel pump. This scenario could increase the likelihood of an accident and poses a serious safety risk to vehicle operators. However, Nissan has yet to receive any field reports connecting the defect to any accidents or injuries.

Timeline of Events

In December 2016, the car company received a report from the U.S. market detailing an Infiniti sedan that experienced fuel pump issues. Nissan launched an investigation immediately. More than a month later, engineers succeeded in replicating the problem in-house, using parts retrieved from the vehicle named in the initial report. In March 2017, the automaker launched a monitoring program to collect more data on the defect and assess its impact.

One month later, engineers involved in the initial investigation submitted evidence connecting the issue to the fuel pressure mapping components in the vehicle’s FPCM software. Nissan amended the software at the point of production and then reached out to the NHTSA. However, the car company had not yet gathered enough information to launch an official safety recall and continued to monitor the field for more data related to the fuel pump defect. This program lasted until early July, by which point Nissan had collected enough field insights to initiate a recall.

The car company met with NHTSA officials for the final time on July 12, launched an official safety recall July 19 and notified dealers July 27.

The Solution

Nissan has ordered dealers to reprogram the FPCM software in affected vehicles, free of charge, according to internal documentation submitted to the NHTSA. The automaker plans to notify owners via first-class mail by Aug. 21. Those in need of more immediate assistance can contact Infiniti customer service representatives at (800) 662-6200 or call the NHTSA Vehicle Safety Hotline at (888) 327-4236.

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