BMW recalls vehicles with defective steering wheels

 

Westwood, N.J. – July 3, 2018 – BMW of North America has recalled more than 50 vehicles potentially equipped with defective steering wheels, according to documentation submitted to the National Highway Transportation Safety Administration.

The campaign affects 2018-2019 BMW X-3 xDrive30i, sDrive30i and M40i sport utility vehicles produced between April 26, 2018, and May 2, 2018. The German automaker suspects one-quarter of the vehicles referenced in the action contain the defective parts.

The Defect

Affected models feature steering wheels with defective Active Lane Keeping Assistant sensors. In the event that these sensors fail, drivers may not be alerted when the steering wheel is unattended, increasing the likelihood of a collision. However, BMW has yet to receive reports connecting the problematic parts to any accidents or injuries.

Timeline of Events

On April 30, 2018, BMW’s steering wheel supplier reported that some previously installed assemblies may not have Active Lane Keeping Assistant functionality. Specifically, the sensors installed in the wheels were deemed incompatible with this advanced feature. The car company immediately initiated an engineering, during which time technicians performed field tests and confirmed the suppliers’ suspicions.

Following these findings, BMW reviewed its production records and cross-checked them with data from the parts vendor to determine the breadth of the issue. Then, on May 30, 2018, quality assurance personnel reviewed the matter and called for a voluntary safety recall.

BMW notified dealers of the forthcoming action June 6, 2018.

The Solution

The automaker has directed dealers to inspect and, if necessary, replace the steering wheels in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. BMW intends to notify owners via first-class mail July 23, 2018. Those in need of assistance prior to the start of the recall campaign can speak with BMW customer service by calling (800) 525-7417. Owners can also reach out to the NHTSA directly using the agency’s toll-free Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesBMW recalls vehicles with defective steering wheels

2010-2011 BMW 335d: Recall Alert

2010-2011 BMW 335d: Recall Alert

Vehicles Affected: Approximately 6,600 model-year 2010-11 BMW 335d luxury sedans equipped with diesel engines

The Problem: The connection of the positive battery cable at the fuse box terminal may degrade over time, possibly resulting in an intermittent loss of electrical power, which could cause the vehicle to stall unexpectedly, increasing the risk of a crash…Read more on Cars.com

Sean Reyes2010-2011 BMW 335d: Recall Alert

BMW recalls vehicles with defective water pumps

Westwood, N.J. – May 18, 2018 – BMW of North America has recalled almost 48,000 vehicles potentially equipped with defective electric auxiliary water pumps, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects numerous models across multiple brands, including:
  • 2011-2012 BMW 550i and 550i xDrive sedans produced between April 23, 2010, and Sept. 14, 2011.
  • 2010-2012 BMW 550i Gran Turismo and 550i Gran Turismo xDrive sedans produced between July 30, 2009, and Sept. 8, 2011.
  • 2012 BMW 650i and 650i xDrive coupes produced between Dec. 10, 2010, and Sept. 15, 2011.
  • 2012 BMW 650i and 650i xDrive two-door convertibles produced between Jan. 12, 2011, and Oct. 31, 2011.
  • 2009-2012 BMW 750i, 750i xDrive, 750Li, 750Li xDrive and 760Li sedans produced between Oct. 14, 2008, and Sept. 13, 2011.
  • 2011-2012 BMW ActiveHybrid7 sedans produced between Sept. 24, 2010, and Sept. 6, 2011.
  • 2010-2012 BMW X5 xDrive 50i and X5 M sport utility vehicles produced between July 30, 2009, and Nov. 19, 2011.
  • 2008-2012 BMW X6 xDrive 50i and X6 M sport utility vehicles produced between Nov. 15, 2007, and Nov. 18, 2011.
  • 2010-2011 BMW X6 Hybrid sport utility vehicles produced between Sept. 14, 2009, and Sept. 12, 2011.
  • 2007-2012 Mini Cooper S and JCW coupes produced between June 28, 2007, and Sept. 23, 2011.
  • 2008-2012 Mini Cooper S Clubman and JCW Clubman coupes produced between Jan. 28, 2008, and Sept. 23, 2011.
  • 2011-2012 Mini Cooper S Convertible and JCW Convertible coupes produced between Oct. 28, 2010, and Sept. 23, 2011.
  • 2011-2012 Mini Cooper S Countryman and Cooper S Countryman ALL4 four-door hatchbacks produced between Jan. 19, 2011, and Sept. 13, 2011.
  • 2012 Mini Cooper S Coupe and JCW Coupe models produced between June 22, 2011, and Sept. 23, 2011.
  • 2012 Mini Cooper S Roadster and JCW Roadster coupes produced between Aug. 11, 2010, and Sept. 21, 2011.
  • 2010-2012 Rolls Royce Ghost sedans produced between Jan. 24, 2011, and Sept. 25, 2011.
BMW suspects just 1 percent of the vehicles referenced in the recall contain the defective parts.
The Defect
Affected vehicles contain engine control unit-driven electric auxiliary water pumps that may overheat within high-temperature environments. Specifically, the circuit boards installed in these components are prone to heat due to a critical design flaw. Consequently, electric auxiliary water pumps using these circuit boards might overheat to an extent that causes smoldering, which in turn increases the likelihood of engine fire. This threat poses a serious safety hazard to occupants. However, BMW has yet to receive reports connecting the defect to any accidents or injuries.
Timeline of Events
BMW engineers first noticed instances of electric auxiliary water pump failureback in June 2009, according to an earlier defect report submitted to the NHTSA. This discovery prompted additional internal testing, which revealed an issue with the circuit board assemblies installed in the pumps. Later in September 2009, Mini, a BMW brand, discovered a vehicle that suffered electric auxiliary water pump failure. BMW initiated a field monitoring program in response.
In May and June 2010, the automaker came across two other vehicles that showed signs of engine compartment burning. This finding prompted BMW to form a special task force to address the issue. The group, in November 2010, confirmed that the vehicles experienced engine compartment fires due to electric auxiliary water pump failure linked to circuit board degradation. The company continued to monitor the field for the next year, during which time 81 vehicles worldwide suffered electric auxiliary water pump failure. Four of these vehicles experienced engine compartment fires.
In December 2011, BMW completed internal tests involving both BMW and Mini vehicles. On Jan. 3, 2012, the automaker initiated a voluntary safety recall involving more than 88,000 vehicles across both brands.
More than four years later in October 2017, BMW received a field report detailing an instance of electric auxiliary water pump failure in a 2011 Mini Cooper S. The company evaluated the vehicle referenced in the report and confirmed the root cause. BMW then found that this particular model was not included in the 2012 recall, which forced it to reassess its engineering and field data. This review revealed multiple instances in which BMW had inspected damaged vehicles that showed signs of electric auxiliary water pump failure, including BMW 550i and 750i sedans. The automaker then launched a formal review of the amended electric auxiliary water pump assemblies installed in vehicles following the 2012 recall campaign and found that these fixtures were failure-prone despite the presence of enlarged circuit path spaces, hall sensor holder gaps and improved plating and soldering.
BMW reviewed its production records and determined that models across its brand, Mini and Rolls Royce were affected. On April 11, 2018, the car manufacturer initiated another voluntary safety recall.
The Solution
BMW has directed dealers to replace the electric auxiliary water pumps in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. However, the automaker is still developing replacement parts. That said, the company plans to reach out to owners June 11, and once more when replacement fixtures become available. Owners in need of assistance prior to the start of the recall can connect with BMW customer service personnel by calling (800) 525-7417. Mini owners should call (866) 825-1525, while individuals with recalled Rolls Royce vehicles should use (877) 877-3735. Owners can, of course, contact the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.
Sean ReyesBMW recalls vehicles with defective water pumps

BMW recalls X3 xDrive30i and X3 M40i vehicles

BMW Blog – March 20, 2018

BMW recalls X3 xDrive30i and X3 M40i vehicles

BMW of North America is recalling 17,008 model year 2018 BMW X3 xDrive30i and X3 M40i vehicles. The rear spoiler may not have been properly attached during assembly, or may be missing screws, possibly causing the spoiler to detach while the vehicle is being driven…

Read the entire article on the BMW Blog website

Sean ReyesBMW recalls X3 xDrive30i and X3 M40i vehicles

BMW recalls luxury cars with defective air bags

 

Westwood, N.J. – Feb. 22, 2018 – BMW of North America has recalled a handful of vehicles potentially equipped with defective head air bags, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Rolls-Royce Ghost luxury sedans produced between Nov. 24, 2017, and Dec. 7, 2017.

BMW estimates that just 4 percent of the recalled models actually contain the defective components.

The Defect

Affected vehicles may include damaged head air bags that might not inflate properly upon deployment due to out-of-specification headliner installation. This poses a serious risk to passengers as the defect could leave the vulnerable to head trauma in the event of a crash. However, BMW has not received any reports connecting the defective safety features to any accidents or injuries.

Timeline of Events

BMW quality assurance personnel on Jan. 23, 2018, learned that engineers had discovered a damaged air bag during assembly. The British automaker immediately quarantined and blocked shipment of potentially effected vehicles.

In the days following the initial discovery, BMW conducted several tests to determine the root cause of the damaged air bag and eventually learned that the headliners on the the problematic sedans had been installed incorrectly, interfering with the operation of the safety feature. The car company also reviewed production records to ascertain just how many vehicles might contain nonfunctioning head air bags.

On Jan. 31, 2018, BMW decided to conduct a voluntary safety recall. The organizations notified dealers of the action Feb. 7, 2018.

The Solution

BMW directed dealers to inspect and replace the head air bags in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. None of the models involved in this recall have been sold to customers. Therefore, BMW will not be sending out customer notifications. However, any owners with related concerns can contact BMW customer service personnel at (877) 877-3735. They can also reach out to the NHTSA directly using its toll-free vehicle safety hotline at (888) 327-4236.

Sean ReyesBMW recalls luxury cars with defective air bags

BMW recalls luxury cars with defective air bags

 

Westwood, N.J. – Feb. 22, 2018 – BMW of North America has recalled a handful of vehicles potentially equipped with defective head air bags, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Rolls-Royce Ghost luxury sedans produced between Nov. 24, 2017, and Dec. 7, 2017.

BMW estimates that just 4 percent of the recalled models actually contain the defective components.

The Defect

Affected vehicles may include damaged head air bags that might not inflate properly upon deployment due to out-of-specification headliner installation. This poses a serious risk to passengers as the defect could leave the vulnerable to head trauma in the event of a crash. However, BMW has not received any reports connecting the defective safety features to any accidents or injuries.

Timeline of Events

BMW quality assurance personnel on Jan. 23, 2018, learned that engineers had discovered a damaged air bag during assembly. The British automaker immediately quarantined and blocked shipment of potentially effected vehicles.

In the days following the initial discovery, BMW conducted several tests to determine the root cause of the damaged air bag and eventually learned that the headliners on the the problematic sedans had been installed incorrectly, interfering with the operation of the safety feature. The car company also reviewed production records to ascertain just how many vehicles might contain nonfunctioning head air bags.

On Jan. 31, 2018, BMW decided to conduct a voluntary safety recall. The organizations notified dealers of the action Feb. 7, 2018.

The Solution

BMW directed dealers to inspect and replace the head air bags in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. None of the models involved in this recall have been sold to customers. Therefore, BMW will not be sending out customer notifications. However, any owners with related concerns can contact BMW customer service personnel at (877) 877-3735. They can also reach out to the NHTSA directly using its toll-free vehicle safety hotline at (888) 327-4236.

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BMW Recalls 3,100 Vehicles to Fix Instrument Panel Lights

CarComplaints.com  – December 7, 2017

BMW Recalls 3,100 Vehicles to Fix Instrument Panel Lights

BMW is recalling more than 3,100 vehicles because of problems with the illumination of the instrument panel lights.
Just as with many recalls from automakers, this one is because of software that contains coding errors.
The 2018 BMW 230i, 230i xDrive, M240i, M240i xDrive, M2 and X3 xDrive 30i will need to be taken to dealers to have the software updated.
The problem was first noticed at a BMW assembly plant concerning the illumination of the instrument panel display. The automaker contacted the supplier and BMW learned of numerous incidents with instrument cluster displays, but the root cause was still unknown.
About a month later the supplier tracked down the defect to incorrect coding of the software that runs the instrument cluster lights. Based on U.S. regulations, BMW knew the problem was against the law, hence the reason for the recall…

Read the entire article on the CarComplaints.com website

Sean ReyesBMW Recalls 3,100 Vehicles to Fix Instrument Panel Lights

BMW recalls i3 electric and hybrid electric vehicles

Consumer Affairs – December 4, 2017

BMW recalls i3 electric and hybrid electric vehicles

BMW of North America (BMW) is recalling 32,000 model year 2014-2018 BMW i3 electric and hybrid electric vehicles.
The vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash Protection.”
Unbelted, small adult drivers may be at a higher risk of neck injury in the event of a front end crash…

Read the entire article on the Consumer Affairs website

Sean ReyesBMW recalls i3 electric and hybrid electric vehicles