BMW Recalls nearly 45,000 Vehicles Due to a Potential Coolant Leak

 

Lilburn, Georgia – November 7, 2018 – BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold, which can increase the risk of a fire.

The Defect

According to the NHTSA Recall Safety Report, approximately 12,781 Model Year 2013-2018 BMW 328d and 328d xDrive Diesel engine vehicles were equipped with an Exhaust Gas Recirculation (EGR) module that featured an integrated cooling component (“cooler”). Over time, this component could start to internally leak glycol coolant, because the recall component was not produced with sufficient long-term durability characteristics. During vehicle operation, if an internal coolant leak began inside the EGR cooler, the fluid could mix with normal diesel engine soot/sediment. This combination in the engine environment with high temperatures normally present might result in smoldering particles, which in very rare cases could lead to the melting of the intake manifold. In extreme cases, this could result in a possible fire. During vehicle operation, the driver may be alerted to this condition by one or more of the following: A warning symbol in the instrument cluster displaying a loss of engine coolant, a reduction in engine power, an unpleasant odor (exhaust gas), an unusual noise from the engine compartment, and/or smoke from the engine compartment.

Timeline of Events

On July 26, 2018, BMW submitted the required Part 579 report, to which NHTSA assigned “18F-137” as the Foreign Recall ID after BMW became aware of an issue in the Korean market. On September 5, 2018, BMW met with NHTSA to explain EGR system differences between vehicles in the U.S. market and vehicles in other markets. BMW provided a summary of U.S. field data including warranty claims, consumer complaints, and field reports which indicated coolant leak warnings, drivability concerns, or damage to the intake manifold. BMW also stated that it would continue to closely monitor the field. In October 2018, further in-depth analyses indicated that it was possible that one incident could be attributed to this issue. BMW decided to conduct a voluntary safety recall although at the time of the report, BMW was unaware of any accidents or injuries related to this issue.

The Solution

Owners will be notified by First Class mail and instructed to take their vehicle to an authorized BMW center to have the remedy performed at no cost. The EGR cooler will be inspected and, if necessary, replaced free of charge. If it is determined that the EGR cooler has internally leaked, the engine intake manifold will also be replaced. The EGR pipe connecting the cooler to the manifold will be cleaned. Owners who have replaced the EGR cooler at their own expense prior to the recall notification may be eligible for reimbursement according to BMW Group’s reimbursement plan. Notification to owners is planned to begin and end on December 17, 2018. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-755.

Sean ReyesBMW Recalls nearly 45,000 Vehicles Due to a Potential Coolant Leak

2016-2017 BMW M3, M4: Recall Alert

2016-2017 BMW M3, M4: Recall Alert

Sean Reyes2016-2017 BMW M3, M4: Recall Alert

BMW Recalls Over 100 Vehicles for Improperly Hardened Control Arm

 

Lilburn, Georgia – October 25, 2018 – BMW of North America, LLC (BMW) is recalling certain 2019 BMW X6 sDrive35i, X6 xDrive35i, X6 xDrive50i and X6M vehicles. Approximately 108 vehicles are suspected to have been manufactured with rear upper control arms that possibly have not been produced by the suppliers to acceptable specifications. This recall affects several different BMW models, and units recalled were produced between September 10 and September 20, 2018.

The Defect

According to the NHTSA Recall Safety Report, certain BMW vehicles may have been produced with a faulty part. The rear upper control arm’s pivot bolt may not have been properly hardened during supplier production, due to a failure in the production process. An arm that was not produced to specifications could break, which could then affect vehicle handling and control, increasing the risk of a crash.

Timeline of Events

On September 12, 2018, several damaged control arms were noticed during vehicle assembly. The supplier was contacted, who was able to determine that certain rear upper control arms may not have been properly hardened, and identify all potentially affected parts to generate a list that was the matched with vehicle assembly records. Approximately 108 vehicles were identified, and on September 21, 2018, BMW decided to conduct a voluntary safety recall. BMW has not received any reports of any accidents or injuries related to this issue.

The Solution

Owners will be notified by First Class mail and instructed to take their vehicle to an authorized BMW center to have both rear upper control arms replaced for free. As affected vehicles are covered by the BMW New Vehicle Limited Warranty program, there is no need for owners to cover the cost and no need for a reimbursement program. Notification to owners is planned to begin and end on November 12. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V680000.

Sean ReyesBMW Recalls Over 100 Vehicles for Improperly Hardened Control Arm

2019 BMW X6, X6 M: Recall Alert

2019 BMW X6, X6 M: Recall Alert

Sean Reyes2019 BMW X6, X6 M: Recall Alert

BMW Recalls More Than 2500 Vehicles for Defective Driveshaft Flanges

 

Lilburn, Georgia – October 19, 2018 – BMW of North America, LLC (BMW) is recalling certain 2016-2017 BMW M3 Sedans, 2016-2017 BMW M4 and M4 GTS Coupes and 2017 BMW M4 Convertible vehicles due to potential driveshaft failure. The potential number of units affected by this recall is 2,661.

The Defect

According to the NHTSA Recall Safety Report, this safety recall involves an integral flange located in the driveshaft, which has insufficient long-term durability. Due to this defect, the connection between the driveshaft and the flange may loosen over time, to the point of separating completely.

Loss of connection between the driveshaft and the flange means that, then drive torque may no longer be transmitted to the rear wheels. Lack of drive torque results in a loss of propulsion, increasing the risk of a crash. The driver may be alerted by noise and/or vibration from underneath the vehicle, which may increase over time and indicates the need to take the car to a dealership.

Timeline of Events

On July 9, 2018, BMW was informed of field incidents involving the driveshaft of M3 Sedan, M4 Coupe, and M4 Convertible vehicles. Drivers of these vehicles reported hearing noise, noticing vibration, and, in some cases, experiencing a loss of power. BMW subsequently requested the drive shafts in order to carry out comprehensive inspection and analysis, considering factors such as vehicle age and mileage, engine power / torque, and operating and environmental conditions.

By late August, preliminary analyses suggested the integral driveshaft flange was the faulty part, and in September, further in-depth analyses were conducted taking into account vehicle construction, engine type, driveshaft design/build configuration history, and drive train geometry. Once individual case assessments were completed, these engineering analyses concluded that the integral flange may not have been produced with sufficient long-term durability characteristics during a specific production period, and separation from the drive shaft was a risk.

Driveshaft production records and vehicle manufacturing information were utilized to identify the quantity and production date range of potentially affected vehicles, and on October 4, 2018, BMW issued a voluntary safety recall. BMW has not received any reports or been made aware of any accidents or injuries related to this issue.

The Solution

The drive shaft, containing the integral flange, will be replaced. Owners will be notified by First Class mail and instructed to take their vehicle to an authorized BMW center to have the drive shaft replaced at no charge. This process typically takes several hours. Owners who have replaced the drive shaft at their own expense prior to the recall notification may be eligible for reimbursement according to BMW Group’s reimbursement plan. The recall is expected to begin December 3, 2018; owners will be notified and advised whether or not their local dealership has available parts for the repair. If not, a second letter will advise owners when parts become  Owners may contact BMW customer service at 1-800-525-7417.

Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-713.

Sean ReyesBMW Recalls More Than 2500 Vehicles for Defective Driveshaft Flanges

2018 BMW M5: Recall Alert

2018 BMW M5: Recall Alert

Sean Reyes2018 BMW M5: Recall Alert

Model year 2018 BMW 540d xDrives recalled

Model year 2018 BMW 540d xDrives recalled

BMW of North America is recalling 12 model year 2018 BMW 540d xDrives.

The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring, possibly resulting in a vehicle stall.

A vehicle stall can increase the risk of a crash…Read more on ConsumerAffairs.com

Sean ReyesModel year 2018 BMW 540d xDrives recalled

BMW Recalls 96,300 Diesel Cars in Germany for Faulty Engine

 

Frankfurt, Germany – Aug. 9, 2018 – More than 320,000 BMW vehicles are being recalled over a faulty component aimed at reducing emissions, according to the Frankfurter Allgemeine Zeitung newspaper. About one-third of these cars are being sold in Germany. This comes after a wave of 100,000 recalls in South Korea earlier this year after 30 vehicles caught fire with similar problems.

The Defect
Diesel engines found in certain BMW models are at risk of catching fire due to ineffective parts. According to BMW, this is found in the exhaust gas recirculation (EGR) cooler from vehicles manufactured worldwide. The EGR is generating excess sediment while running, causing buildup and the potential risk for ignition.

This EGR is in the BMW 3 Series, 4 Series, 5 Series, 6 Series, X3, X4, X5 and X6 that have certain 4- or 6-cylinder diesel engine produced between 2012 and 2016. These models are specific to the European market.

Timeline of Events
On August 3, 13 BMW owners in South Korea filed a class action lawsuit against the automaker. The suit stated that they were scared to drive their vehicles for fear they’d catch on fire.

This week, South Korea had tens of thousands of cars recalled after BMW worldwide alerted manufacturers and dealerships to the default EGR.

In total, 323,700 cars total have been officially recalled due to this problem. Of these, 96,300 total are in Germany. The rest of the diesel cars are found throughout Europe.

“The root cause is hardware issues. This has nothing to do with software issues,” said Johann Ebenbichler, BMW’s vice president, who went on to state that fires happen while the vehicle is being driven only. “I’d like to make it clear. This cannot happen when a vehicle is parked.”

These parts are found in BMW diesel cars and sedans worldwide, although recalls have only been thus reported in South Korea and Germany.

The Solution
In Korea, criminal charges have been filed against BMW for the recall. As of now, no further action has been taken in Germany or the rest of Europe in the court of law.

Sean ReyesBMW Recalls 96,300 Diesel Cars in Germany for Faulty Engine

2018-2019 BMW X3, X4: Recall Alert

2018-2019 BMW X3, X4: Recall Alert

Sean Reyes2018-2019 BMW X3, X4: Recall Alert