Improper Programming on Rear Camera Necessitates Large Nissan Recall

Laguna Hills, CA – Sep. 25, 2019 – Improper programming that potentially affects the back-up camera display included with various 2018-2019 Nissan vehicles has caused the manufacturer to announce a recall applying to more than 1,200,000 automobiles.

On the vehicles being recalled, adjustments made by the driver to the rear camera display settings will be retained at the start of the next backing event—meaning the image seen on the vehicle’s display while backing up will not necessarily represent the default camera perspective. This is not compliant with current federal regulations, necessitating the Nissan recall. 

The Defect

The cause for this recall is perhaps better described as a matter of “non-compliance” than as a defect. According to Federal Motor Vehicle Safety Standard No. 111, the rear visibility system of vehicles manufactured on or after May 1, 2018 must return to a default image at the beginning of each backing event, regardless of whatever modifications were selected during prior trips. If the camera is not in the default position at the beginning of each new backing event, then the possibility of collision or accident increases. 

On a large number of 2018-2019 Nissan vehicles, the rear camera image does not return to the default position at the start of each backing event, but instead retains any modifications previously selected by the driver. This vehicles are not in compliance with the FMVSS standard, and as a result have to be recalled. The full list of automobiles that are subject to the recall are as follows: 

  • 2018-2019 Infiniti Q50
  • 2018-2019 Infiniti Q60
  • 2018-2019 Infiniti Q70
  • 2018-2019 Infiniti QX30
  • 2018-2019 Infiniti QX50
  • 2018-2019 Infiniti QX60
  • 2018-2019 Infiniti QX80
  • 2018-2019 Nissan Altima
  • 2018-2019 Nissan Armada
  • 2018-2019 Nissan Frontier
  • 2018-2019 Nissan GT-R
  • 2018-2019 Nissan Kicks
  • 2018-2019 Nissan LEAF
  • 2018-2019 Nissan Maxima
  • 2018-2019 Nissan Murano
  • 2018-2019 Nissan NV
  • 2018-2019 Nissan NV200
  • 2018-2019 Nissan Pathfinder
  • 2018-2019 Nissan Rogue
  • 2018-2019 Nissan Rogue Sport
  • 2018-2019 Nissan Sentra
  • 2018-2019 Nissan Taxi
  • 2018-2019 Nissan Titan
  • 2018-2019 Nissan Titan Diesel
  • 2018-2019 Nissan Versa Note
  • 2018-2019 Nissan Versa Sedan

Documents filed to the National Highway Traffic Safety Administration by Nissan explain: “The original adjustment settings that were applied to the rear visibility system and are subject to the non-compliance are not used on any other Nissan or Infiniti vehicles [other than those listed above] … Therefore, no other Nissan or Infiniti vehicles are affected by this condition.”

Timeline of Events

Nissan transmitted a non-compliance information report describing the error on September 12, 2019. They estimate that the mistake applies to a total of 1.23 million model year 2018-2019 Nissan and Infiniti vehicles in total, and that all of those vehicles without exception “contain the noncompliance.”

On September 20, 2019, Nissan submitted a safety recall report pertaining to the issue, and clarified the schedule by which vehicle owners will be notified of the defect: Depending on the make and model of their vehicles, customers will be notified either on the week of October 21 or the week of November 4. All Vehicle Identification Numbers on the affected automobiles will be active at the time of the phased dealer notification, according to Nissan, which is scheduled to begin on October 7 and to conclude either on or before November 11. 

Solution

Owners of the vehicles containing the noncompliance will be notified sometime in the range of the dates listed above. At that point, they may bring their vehicle to a local dealer, who will reprogram the rear visibility system software at no cost.

The reprogramming will bring the vehicle into compliance by limiting the adjustments that can be made to the camera display to an extent that ensures the view always remains within the range dictated dictated by FMVSS No. 111. 

For more information on recalls announced by Nissan or other major automobile manufacturers, continue visiting MotorSafety.org.

Sean ReyesImproper Programming on Rear Camera Necessitates Large Nissan Recall

Nissan Altimas May Need Repairs Due To Corrosion

Laguna Hills, CA – Aug. 16, 2019 – Nissan North America is launching a service campaign that involves close to 200,000 Altima midsize vehicles whose suspension systems may be compromised prematurely because of corrosion. Although this action does not yet rise to the standard of safety recall, it may eventually be an official Nissan Altima recall after the investigation is completed by the National Highway Traffic Safety Administration.

In the meantime, Nissan is in the process of informing owners about this issue and urges those contacted to bring their automobile to an authorized dealership so the suspension component vulnerable to corrosion can be replaced. This repair will be free for those affected.

The Defect

According to The Associated Press, Nissan plans to conduct a wide-ranging repair initiative that pertains to its Altima midsize vehicles from the 2013 and 2014 model years, nearly 200,000 of which may be installed with a suspension component that can come loose due to the damaging effects of corrosion. 

Thanks to advancements in technology, automobiles are increasingly resistant to corrosion, but not completely, especially during winter when road salt latches into the undercarriage of passenger vehicles and trucks. When road crews spread this substance onto highways to improve traction, it can lead to rust formation by interacting with metal and moisture. According to AAA, rust repairs cost motorists more than $15 billion over the past five years, or what equates to $3 billion per year.

As the AP reported, the 200,000 Altimas involved are located in 22 states and the District of Columbia. These same states typically experience snow and ice in the winter months, so drivers of these sedans are more vulnerable to this issue.

While the NHTSA has yet to declare a recall on these automobiles, the agency is investigating over 2 million vehicles over this same problem. The government organization’s findings may lead to a Altima recall, but the automaker is confident it won’t come to that because “the subject control arm failure does not pose “an unreasonable risk to motor vehicle safety,” the AP reported.

Timeline of Events

This issue first entered Nissan’s radar, as well as NHTSA’s, in 2018, when the company received dozens of complaints regarding cracks occurring in the control arm portion of Altima suspension systems. Although no injuries or crashes were ever reported, at least 139 complaints were filed as of Aug. 1, according to the AP.

Meanwhile, Nissan dealers continue to book appointments from customers to fix problems associated with recalls. Last September, the automaker recalled 1,600 Inifiniti vehicles because of faulty air bag modules. More recently, Nissan expanded a recall that began in 2008 after realizing the original problem that led to the recall was found in additional models that were not named at the time.

The Solution

Nissan is in the midst of informing Altima owners about this problem, but believes that it only affects a small number. Nevertheless, the company reminds its customers to be watchful and to bring their car to a dealer if they experience any performance issues.

For more information on whether this problem will eventually result in an official Nissan Altima recall, stay up to date at MotorSafety.org.

Sean ReyesNissan Altimas May Need Repairs Due To Corrosion

Nissan Yanks Titan Trucks Over Alternator Harness Defect

Laguna Hills, CA – Aug. 15 – A wide-reaching recall is underway on 2017-2019 Nissan Titan pickup trucks, after the automaker discovered damaged alternator harnesses were installed in certain cars. The impairment is believed to have occurred during the manufacturing process, but it’s not clear how. As a result of this flaw, an electrical short may occur while the vehicle is on the road, which would could cause the engine to stall and potentially lead to an accident. The Nissan Titan alternator recall is also being ordered over the risk of an engine fire.

The Defect

According to documents filed with the National Highway Traffic Safety Administration, approximately 91,319 Nissan Titan pickups are being pulled from the marketplace due to the potential for an electrical short to occur in the vehicle’s gasoline-powered engines (as opposed to diesel). The flaw affects the light duty truck’s alternator harness, which is a wiring cluster that attaches to the alternator itself. This portion of the engine is what charges the battery when the ignition is turned on and is what generates power for the electrical system.

As referenced in NHTSA’s Part 573 Safety Recall Report, at some point during assembly, the harness was damaged and the fraying may cause contact with the square edge of the truck’s metal frame bracket. In doing so, it could result in the harness having relocated from where it’s normally positioned. The harness that’s still in contact with the square edge may lead to a breach and damage the wires to such an extent as to cause an electrical short, which may prevent the battery from functioning. 

Timeline of Events

Typically, NHTSA and the automaker in question provide a chronology that details what led to the recall and when the events occurred. Those specifics have not been made available as of yet but the company says it will provide the particulars pertaining to the Nissan Titan alternator recall “when it is available.”

For the most part, Nissan North America hasn’t had many recalls to speak of in 2019, but the automaker did provide an update on a voluntary recall that occurred around this time last year. In September 2018, roughly 1,600 Infiniti QX50s were recalled because of an air bag module defect that raised the risk of the passenger-side knee air bag detaching during deployment. Such a scenario could worsen the effects of an injury if the crash was impactful enough for the air bags to release from their holding units. Separately, Nissan also recalled an additional 200,000 EX35 sedans, which were originally pulled from the market in 2008, over a faulty passenger-side air bag sensor.

The Solution

On July 23, Nissan began notifying owners and dealers have also been made aware. Motorists who receive mailers should have their pickups examined by an authorized Nissan dealer so a repair can be performed if necessary. Only 1% of the 91,300-plus Titan are believed to contain the flaw, so an adjustment may not be needed. If it is, however, owners will not be charged for parts or labor.

For more information on the Nissan Titan alternator recall and other recalls that are in progress or soon will be, visit MotorSafety.org.

Sean ReyesNissan Yanks Titan Trucks Over Alternator Harness Defect

Infiniti recall update: Some cars with defect not included

 

Nashville, Tenn., Jan. 15, 2019 – Infiniti’s recall of its EX35 sedan affected 200,000 vehicles that may have a faulty passenger-side air bag sensor. According to a recent NBC report, this action did not target every car with the defect, despite its relatively large scale. Owners of vehicles from models outside the year range covered by the recall may find the same issue in their vehicles, but with those cars not covered by the complimentary replacement offer, the drivers have to pay out of pocket to safeguard their air bags.

Looking back at the initial National Highway Traffic Safety Administration recall of Infiniti vehicles, reported back in 2008 by U.S. News & World Report, the cars that did receive official notices for faulty passenger-side air bag sensors were the 2007 and 2008 Infiniti G35, Infinit G37, Infiniti EX35, Nissan Altima, Nissan 350Z, Nissan Rogue and Nissan Murano. The vehicle still on the road that may contain the same part is a later model, the 2009 Infiniti G35. In total, more than 200,000 cars and sport utility vehicles were involved across the Infiniti and Nissan nameplates.

The Defect

The cars in question use an occupant classification system to determine whether to deploy an air bag on the passenger side in the case of a collision. The sensor involved in the recall is the part that tells a vehicle if there is someone in the right-side seat. When the component is defective, the air bag system may overlook the presence of a passenger, with the circuit becoming interrupted. In such a case, the airbag may fail to deploy and the occupants of the car would not be adequately protected.

U.S. News noted at the time of the initial recall that many automakers had problems with passenger-side sensors in 2008. BMW and Hyundai recalled an combined 600,000 for similar issues. The newspaper recommended that even cars that haven’t officially been recalled should likely receive inspections. This proved to be relevant, as a similar defect appeared more than 10 years later.

NBC explained the 2009 Infiniti found to have the defect was purchased new, and is now out of warranty. Several owners of vehicles made by Nissan and Infiniti have complained of similar defects to the NHTSA but been unable to receive free-of-charge service because their cars were produced after the 2007-2008 window included in the recall. A Center of Auto Safety representative replied that making complaints is important, as it helps set the recall process in motion.

Timeline of Events

All the cars involved in the recall come from the 2007 and 2008 model years, and they received an “urgent recall alert” in October 2008. The timeline becomes more complicated, however, when considering the possibility that the defect may occur on vehicles that haven’t yet received an official recall notice, more than 10 years after the fact. NBC published its report about this potential scenario in January 2019.

The Solution

Fixing the sensor problem involves using a detector to determine whether the part is defective, then replacing the entire seat cushion if there is a problem with the component. NBC reported that this process, when carried out on a car not covered by the recall, could cost over $4,000. Infiniti did offer to take on the majority of the cost in the case covered by the news organization, bringing the bill to $1,000. For recalled vehicles, the dealer does not charge to make the change.

Sean ReyesInfiniti recall update: Some cars with defect not included

Over 1,600 2019 Infiniti vehicles recalled by Nissan for faulty air bag modules

 

Lilburn, Georgia – Sept. 21, 2018: Nissan North America, Inc. is recalling certain 2019 INFINITI QX50 vehicles due to an air bag module defect that increases risk of injury for passenger seat drivers in the event of a crash.

The recall includes just over 1,600 vehicles manufactured between July 4, 2018, and August 24, 2018, with the chances of any specific vehicle suffering a defect being 1 percent, according to the NHTSA safety recall report. No other INFINITI (or Nissan) vehicles are affected by this issue because the affected passenger-side knee air bag module is unique to this model and those dates of manufacture.

The Defect

In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at the trim cover tear seam as designed. If the passenger-side knee air bag cover detaches during deployment, it can increase the risk of injury.

According to an INFINITI campaign bulletin, the manufacturer strongly recommends that if a vehicle is confirmed to be affected, this safety recall repair performed as soon as possible. Owners are urged to contact their retailer as soon as possible to schedule an appointment, and in the meantime to not allow passengers to ride in the front passenger seat.

Timeline of Events

In August 2018, while a supplier was conducting a low temperature lot acceptance test, the passenger-side knee air bag cover detached from the air bag module during deployment. The supplier launched an investigation, and two weeks later the plant and supplier quarantined all passenger-side knee air bag modules.

The investigation found that certain passenger-side knee air bag modules had been manufactured with an out-of-specification tear seam thickness, and the knee air bag cushion was incorrectly folded. Nissan identified the affected vehicles and chose to conduct a voluntary recall campaign to replace the passenger-side knee air bag module.

The Solution

The dealer will replace the passenger-side knee air bag module, including the module trim cover, with a new one. INFINITI will notify owners, and retailers will complete the replacement free of charge. Rental car coverage will be available up to a max of $180. The recall is expected to begin October 22, 2018, and the Campaign ID is PC644.

Owners may contact INFINITI customer service at 1-800-662-6200, or contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). Owners may also use the INFINITI recall tool to enter their VIN and find out if their vehicle is affected by the recall.

 

Sean ReyesOver 1,600 2019 Infiniti vehicles recalled by Nissan for faulty air bag modules

Nissan and INFINITI Recall More Than 200,000 Sedans and SUVs Over Fire Hazard Concerns

 

Lilburn, Georgia – Sept. 20, 2018 – Nissan North America, Inc. (Nissan) and the company’s luxury brand, INFINITI, are recalling more than 200,000 sedans and SUVs. The recall is designed to allow the replacement of a faulty brake component that could cause a fire if brake fluid were to leak out onto a circuit board, according to Consumer Reports.

Affected vehicles include certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles, according to documentation provided by Nissan to the National Highway Traffic Safety Administration (NHTSA)

The Defect

According to safety recall campaign bulletins from Nissan and INFINITI, the Antilock Braking System (ABS) actuator pump seal may leak brake fluid onto the control electronic circuit board, which can cause an electrical short and potentially start a fire.

If a leak occurs, the ABS warning lamp will illuminate to warn the driver. If the vehicle continues to be operated with the ongoing leak, the brake fluid may seep down onto the actuator circuit, creating an electrical short which could lead to a fire breaking out.

This is not the first issue with Nissan and/or INFINITI sedans and/or SUVs. In 2016, an almost identical issue with a faulty brake fluid seal allowing brake fluid to drip onto the ABS circuit board caused Nissan to recall 134,000 2016-2017 Maxima sedans, 2015-2017 Murano SUVs, and 2015-2016 Murano Hybrid SUVs across the U.S. and Canada.

Additionally, in 2017 nearly 57,000 Murano crossovers from the 2013 and 2014 model years were recalled by Nissan for faulty power steering fluid hose clamps, which allowed the lines to separate, causing difficulty in steering. The leaked fluid also posed a fire hazard, as if it leaked onto hot surfaces it could start a vehicle fire.

Timeline of Events

The report about this recall was officially issued on September 7, 2018.

When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

The manufacturer recommends parking the vehicle outside and contacting INFINITI or Nissan Roadside Assistance to have the vehicle towed to an authorized INFINITI or Nissan service department as soon as possible.

The Solution

Owners of potentially affected vehicles will be notified beginning in October 2018 and asked to bring their vehicle to an authorized INFINITI or Nissan retailer to have their ABS actuator checked and the remedial work completed if required (incurring no cost for the vehicle owner for either parts or labor.)

Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. Vehicles identified under the previous recall in 2016 are still covered under this recall as well. The recall is expected to begin October 15, 2018.

Owners may contact Nissan customer service at 1-800-867-7669, or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236. The NHTSA Campaign Number is 18V601000. Vehicle owners can also enter their VIN at nhtsa.gov/recalls.

Sean ReyesNissan and INFINITI Recall More Than 200,000 Sedans and SUVs Over Fire Hazard Concerns

Large Nissan Recall in U.S. and Canada Over Ignition Switch

 

U.S. – Aug. 31, 2018 – In a recent announcement affected the U.S. and Canada, the Nissan Motor Co. is recalling 166,000 vehicles, according to Consumer Reports. There is a potential issue with the ignition switch, which may be connected to the deployment of airbags or the engine cutting off unexpectedly. Nissan has also been a part of the massive Takata airbag recall this year.

The Defect

The ignition switch where the key is inserted into certain Nissan vehicles is potentially wearing down prematurely. The risk is cars shutting off while the vehicle is in motion if the ignition switch wears down over time. This could offer a risk of an accident, loss of vehicle control or a crash.

Certain Juke SUVs, Frontier pickup trucks, Sentras, Versas, NV and NV200 van models from 2017 and 2018 are part of this particular recall. Nissan vehicles that have keyless ignition are not a part of this specific recall. About 13,000 of these vehicles are in the U.S, while the remaining 153,000 are in Canada. For now, Nissan recommends that all owners and drivers remove additional objects from their key ring that could cause issues, such as key chains and additional keys.

Nissan is also involved in the massive Takata airbag recall this year too, according to Fortune. Airbags are susceptible to explode if exposed to high heat or humidity. Tens of millions of cars are affected by this recall, including Nissan. The Takata recall is the biggest recall in U.S. history, and linked to at least 180 injuries and 20 deaths. 19 different automakers have been affected by the recall, with companies such as Ford, Toyota and Nissan having to pay out large settlements for consumer loss claims.

On the Nissan website, it’s reported that only 39 percent of the recall has been completed to date, meaning there are many more vehicles still on the road with this airbag risk. The automaker is offering incentives such as free repairs and free alternative transportation to those waiting on fixes. They advise to take the airbag recall seriously, as the defect can seriously injure those inside the car, or even be fatal in certain situations.

Timeline of Events

In late August, spokespeople from Nissan confirmed that they would perform the recall on certain vehicle models. There will be official announcements about the plan and execution in the coming days in the U.S., following the announcement by Transport Canada already this week.

Next month, Nissan will officially begin contacting those who may be affected by their recall, including drivers, owners and dealerships. Most likely, Nissan will offer complimentary inspections and repairs to the ignition switches of any of their cars and SUVs that are a part of this specific recall.

The Solution

If drivers, owners and dealerships are concerned about the recent Nissan recall, they can find more information from National Highway Traffic Safety Administration (NHTSA) via their website, or call their hotline at 1-800-424-9153. However, the recall has not yet been officially announced on the NHTSA website. To contact Nissan directly in the U.S., those looking for more information can call 1-800-647-7261.

Sean ReyesLarge Nissan Recall in U.S. and Canada Over Ignition Switch

Nissan recalls vehicles with defective air bags

 

Franklin, Tenn. – July 20, 2018 – Nissan North America has recalled more than 104,000 vehicles potentially equipped with defective Takata air bag assemblies, according to documentation submitted to the National Highway Traffic Safety Administration.

The campaign affects 2010-2011 Nissan Versa sedans produced between Sept. 5, 2009, and July 1, 2011, as well as 2010-2012 Nissan Versa hatchbacks assembled between Sept. 5, 2009, and Dec. 21, 2012. The Japanese automaker suspects just 1 percent of the models referenced in the recall contain the defective components.

The Defect

Affected vehicles contain air bag assemblies with Takata non-desiccated ammonium-nitrate inflators prone to propellant degradation. When exposed to high-humidity or -temperature environments, the propellant granules in these parts may deteriorate, prompting the inflator to explode and break apart during air bag deployment. In such an event, shrapnel may fly through the cabin at high speeds. This defect therefore poses a serious safety hazard to occupants.

The defective components involved in this action are part of a larger, multi-year campaign involving approximately 37 million vehicles across more than a dozen brands, according to the NHTSA. These Takata air bag assemblies have claimed the lives of 15 individuals in the U.S. and injured hundreds more, according to Consumer Reports.

Timeline of Events

Nissan met with NHTSA officials in May 2018 and expressed the desire to accelerate a recall effort involving a number of potentially dangerous Takata air bag assemblies installed in 2010-2012 Nissan Versa sedans and hatchbacks. The agency support this decision and issued its approval June 6, 2018. Two days later, the car manufacturer greenlit a voluntary safety recall.

Nissan notified dealers of the forthcoming action June 15, 2018.

The Solution

The automaker has directed dealers to replace the defective air bag assemblies in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. Nissan notified owners via first-class mail July 9, 2018. Those in need of additional assistance can speak with Nissan customer service personnel by calling (800) 867-7669. Owners can also reach out to the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesNissan recalls vehicles with defective air bags

Nissan recalls vehicles with defective seat belts

 

Franklin, Tenn. – June 29, 2018 – Nissan North America has recalled a handful of vehicles potentially equipped with defective seat belt assemblies, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Infiniti QX30 crossover vehicles produced between Nov. 10, 2017, and Feb. 16, 2018. Nissan suspects all of the vehicles involved in the action contain the defective parts.

The Defect

Affected vehicles contain right-hand lower seat belt anchorage components with faulty bolts. The defective fasteners were likely cross-threaded during installation, a condition that may allow lower seat belt anchorage systems to detach in the event of an accident. This defect, therefore, poses a serious safety hazard to occupants, who may be left unrestrained during collisions. It also violates Federal Motor Vehicle Safety Standards Nos. 208, 209 and 210. FMVSS 208 requires vehicle manufacturers to install proper occupant crash protections, while FMVSS 209 and 210 mandate technically sound seat belt assembly construction.

Despite the danger the defective seat assemblies pose, Nissan has yet to receive field reports connecting these components to any accidents or injuries.

Timeline of Events

In early 2018, engineers conducting post-manufacture vehicle inspections at the Nissan assembly facility in Sunderland, England discovered an Infiniti vehicle with loose right-hand side lower seat belt anchorage bolts. A quick investigation revealed that bolt installation specialists had accidentally cross-threaded these fasteners, making the connected anchorage systems prone to detachment. Following this finding, Nissan engineering teams implement production countermeasures to prevent recurrence. The Japanese automaker also launched a wider inquiry to determine the scope of the issue and assess FMVSS compliance.

On May 29, 2018, Nissan leadership reviewed the results of this investigation and determined that the defective seat belt parts violated FMVSS Nos. 208, 209 and 210. This prompted the company to launch a voluntary safety recall.

Nissan notified dealers of the issue June 9, 2018.

The Solution

Nissan has directed dealers to install retaining plates in affected vehicles to secure the defective seat belt anchorage components, according to an NHTSA recall acknowledgement document. Dealers will perform these repairs free of charge. Nissan has yet to release a customer notification timetable. However, owners in need of assistance can speak with Nissan customer service personnel by calling (800) 662-6200. Owners can also contact the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesNissan recalls vehicles with defective seat belts