GM recalls vehicles with defective fuel system parts

 

Warren, Mich. – June 27, 2018 – General Motors has recalled almost 850 vehicles potentially equipped with defective fuel system components, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects vehicles across multiple brands, including:

  • 2018 Buick LaCrosse sedans produced March 27, 2018, and April 20, 2018.
  • 2018 Cadillac ATS sedans produced March 20, 2018.
  • 2018 Chevrolet Equinox sport utility vehicles produced between March 26, 2018, and April 20, 2018.
  • 2018 Chevrolet Colorado pickup trucks produced March 22, 2018, and April 27, 2018.
  • 2018 Chevrolet Malibu sedans produced between April 19, 2018, and April 27, 2018.
  • 2018 GMC Arcadia sport utility vehicles produced between April 5, 2018, and April 23, 2018.
  • 2018 GMC Canyon pickup trucks produced between March 23, 2018, and April 24, 2018.

GM suspects all of the vehicles referenced in the recall contain the defective components.

The Defect

Affected vehicles contain high-pressure fuel pump’s whose housings are not properly welded nearby flanges. These faulty welds could crack over time, resulting in fuel pump flange separation. Should this occur, the pump may oscillate within the engine compartment, leading to fuel leakage and, in some cases, fire. This defect therefore poses a serious risk to owners. However, GM has yet to receive field reports connecting the problematic parts to any accidents or injuries.

Timeline of Events

On April 25, 2018, Robert Bosch LLC, the vendor that supplied the fuel pumps installed in the recalled vehicles, contacted GM to disclose the potential existence of problematic housing and flange welds. The American automaker opened an official investigation into the issue May 5, 2018. While this inquiry uncovered zero occurrences of fuel leakage, GM determined, via Bosch engineering analysis, that the faulty fuel pump welds could fracture and lay the groundwork for this dangerous outcome.

Members of the GM Safety Field Action Decision Authority conducted a final review May 24, 2018, and determined that a voluntary safety recall was necessary.

GM notified dealers of the impending action May 31, 2018.

The Solution

The car manufacturer has yet to develop a workable solution, according to an FAQ document. There is therefore no timetable for owner notification. However, GM is working with Bosch to create a cost-free fix. Owners in need of assistance prior to the start of the recall can connect with GM customer service personnel by calling (866) 522-9559. Individuals in possession of recalled vehicles can also reach out to the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesGM recalls vehicles with defective fuel system parts

850 Buick, Cadillac, Chevrolet and GMC Vehicles: Recall Alert

850 Buick, Cadillac, Chevrolet and GMC Vehicles: Recall Alert

Sean Reyes850 Buick, Cadillac, Chevrolet and GMC Vehicles: Recall Alert

2018 GMC Terrain SUVs Recalled Because Airbags Might Not Deploy

GMC says it is recalling more than 88,000 select Terrain SUVs from the 2018 model year because faulty software can keep airbags from deploying in a crash.

The problem can occur if a software module fails, the automaker says. According to GMC, there have been no accidents, injuries, or fatalities related to this issue. Read more on ConsumerReports.com

Sean Reyes2018 GMC Terrain SUVs Recalled Because Airbags Might Not Deploy

13,000 Chevrolet and GMC Pickups and Vans: Recall Alert

13,000 Chevrolet and GMC Pickups and Vans: Recall Alert – May 16, 2018

Vehicles Affected: Approximately 13,000 model-year 2009-14 Chevrolet Silverado 2500 and 3500 pickup trucks; model-year 2009-14 GMC Sierra 1500, 2500 and 3500 pickups; model-year 2009-18 Chevrolet Express vans; and model-year 2009-18 GMC Savana vans equipped with certain plastic-handle fire extinguishers or push-button “Pindicator” fire extinguishers

The Problem: The extinguisher may become clogged, preventing it from discharging as expected or requiring excessive force to activate. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force to render the product inoperable. Both malfunctions can increase the risk of injury in the event of a fire… Read more at PickupTrucks.com

Sean Reyes13,000 Chevrolet and GMC Pickups and Vans: Recall Alert

GM recalls vehicles with defective safety equipment

Warren, Mich. – General Motors has recalled almost 13,000 vehicles potentially equipped with defective safety equipment, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects multiple models across three GM brands, including:
  • 2009-2018 Chevrolet Express passenger vans produced between Sept. 9, 2008, and March 23, 2018.
  • 2009-2014 Chevrolet Silverado Heavy Duty pickup trucks produced between Oct. 13, 2008, and Nov. 6, 2013.
  • 2009 GMC 5000, 6000, 7000 and 8000 Series pickup trucks produced between Aug. 20, 2008, and July 31, 2009.
  • 2009-2018 GMC Savana passenger vans produced between Sept. 12, 2008, and March 10, 2018.
  • 2009 Isuzu F Series diesel commercial trucks produced between Aug. 20, 2008, and Dec. 19, 2008.
GM suspects all of the vehicles involved in the action contain the defective components.
The Defect
Affected vehicles come with portal fire extinguishers that clog easily may become inoperable in the event of an engine fire. Additionally, individuals who attempt to unclog them by force may sustain injury due to nozzle detachment. As a result, these components pose a serious hazard to occupants. However, GM has yet to receive field reports linking these fixtures to any accidents or injuries.
Timeline of Events
Personnel from the Isuzu Technical Center of America on Nov. 4, 2017, learned that fire extinguisher supplier Kidde had recalled a large number of defective products, according to an internal chronology document given to the NHTSA. Isuzu quickly reviewed its production records and found that many vehicles, including some Chevrolet trucks, included these components. On Nov. 14, the brand issued a voluntary recall. Three days later, GM began reviewing historic production records dating back decades to see if other past models had been equipped with the defective extinguishers, some of which could have been used in vehicles assembled in the 1990s and early 2000s. The automaker conducted this review over the course of nearly three months, evaluating production documents dating from 1992 to the present.
By January 2018, GM had identified approximately 100 different fire extinguisher models used across several brands. Engineers managed to trim this number to 13 – all of which Kidde manufactured – by March. Members of the GM Open Investigation Review assessed this data and transferred the case to the Safety and Field Action Decision Authority, which chose to conduct a voluntary safety recall April 19. GM notified dealers of the forthcoming action April 26.
The Solution
GM intends to notify owners via first-class mail when replacement parts are available, according to an NHTSA recall acknowledgement document. By this point, owners will need to contact Kidde directly to receive replacement extinguishers free of charge. Owners in need of additional assistance prior to or after the start of the recall can contact GM customer personnel at (800) 462-8782. Callers should use the internal recall identification number 18146. Owners can also reach out to the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.
Sean ReyesGM recalls vehicles with defective safety equipment

GM recalls vehicles with defective fuel sensors

 

Warren, Mich. – Nov. 21, 2017 – General Motors has recalled more than 35,000 vehicles potentially equipped with defective fuel tank sensors, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 pickup trucks produced between May 24, 2010 and Sept. 30, 2015. GM believes all of the vehicles named in the recall contain the defective parts.

The Defect

Affected models include dual fuel tank assemblies. The first of these tanks includes a defective fuel-level sensor that sometimes stalls in the lowest position, offering an inaccurate reading and increasing the likelihood of overfilling and tank expansion. This, in turn, could then allow the tank to come into contact with the moving driveshaft, creating a hole and causing fuel leakage. As a result, the defect poses a serious threat to occupants. However, GM has received no reports linking the defective component to any accidents or injuries thus far.

Timeline of Events

In April 2017, the NHTSA notified GM about a vehicle owner questionnaire it had received that detailed an instance of fuel leakage in a 2015 GMC Silverado 3500 pickup. One month later, the GM engineers familiar with the VOQ submitted a report via the company’s Speak Up For Safety program. The automaker launched an internal investigation in response to the submission on May 16.

Over the course of May, June and July, engineers evaluated field data to pinpoint the root cause of the leakage, which apparently initiated in the front fuel tank. On July 27, GM met with the NHTSA to review the results of the three-month inquiry. The two parties came to the conclusion that the fuel leaks were not developing in vehicles manufactured after 2015. In August, GM completed a design failure mode and affect analysis, and determined that the problem was confined to Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. These vehicles were manufactured without beds and other conventional pickup features, as they were intended for commercial use or modification.

GM personnel reviewed the matter in two separate sessions on Aug. 28 and Sept. 25. The NHTSA revaluated the defect on Oct. 2 as well. The GM Safety and Field Action Decision Authority looked over the issue Oct. 12 and decided to conduct a voluntary safety recall. GM notified dealers Oct. 19.

The Solution

GM has directed dealers to inspect the front fuel tanks in the affected models and either replace the rear tank fuel pumps or updated the fuel sensor software, according to an NHTSA recall acknowledgement document. These fixes, which will be ready for implementation in early 2018, are to be executed free of charge. The automaker plans send an initial notification to owners via first-class mail Dec. 18 and follow-up document in February 2018, when the remedy is ready for implementation. Owners in need of more immediate assistance can contact Chevrolet customer service at (800) 222-1020 or GMC customer service at (800) 462-8782. Callers should use the GM recall identification number 17399.

Owners can also contact the NHTSA directly using the toll-free Vehicle Safety Hotline at (888) 3274236.

adminGM recalls vehicles with defective fuel sensors

GM Recalls Silverado, Sierra For Fuel Leaks

Nasdaq  – November 17, 2017

GM Recalls Silverado, Sierra For Fuel Leaks

General Motors Co. ( GM ) is recalling nearly 49,000 trucks worldwide to fix a fuel tank issue that can increase the risk of a fire.
The recall covers Chevrolet Silverado 3500 and GMC Sierra 3500 trucks from the 2011 through 2015 model years, all equipped with dual fuel tanks.
According to documents released by the U.S. government, the low fuel level sensor for the front tank may stick, causing the rear tank to overfill the front tank…

Read the entire article on the Nasdaq website

Sean ReyesGM Recalls Silverado, Sierra For Fuel Leaks

GM recalls vehicles with defective air bags

 

Warren, Mich. – Nov. 9, 2017 – General Motors has recalled more than one-dozen vehicles potentially equipped with defective air bag assemblies, according to documentation filed with the National Highway Transportation Safety Administration. The campaign affects multiple models across two brands, including:

  • 2015-2016 Chevrolet Colorado pickup tucks produced between Oct. 10, 2014 and Feb. 6, 2016.
  • 2016 Chevrolet Volt electric sedans produced between Oct. 16 and Dec. 14, 2015.
  • 2015-2016 GMC Canyon pickup trucks produced between Oct. 13, 2014 and Aug. 2, 2015.

GM suspects that all of the vehicles referenced in this recall contain the defect components.

The Defect

Affected vehicles include driver-side front air bag assemblies with second-stage inflators that may malfunction upon deployment, thus failing to completely fill the corresponding air bags or do so within the regulated time span. This poses a serious risk to drivers involved in collisions, as they are less protected and therefore more likely to sustain injuries upon impact. However, GM has yet to receive reports connecting the defective air bag assemblies to any injuries or accidents.

Timeline of Events

In March 2016, GM recalled more than 1,500 vehicles after its air bag supplier, Key Safety Systems, discovered that some of its shipped frontal air bag assemblies failed to meet cold-weather fill-time requirements, according to an NHTSA Safety Recall Report. Specifically, these fixtures came equipped with second-stage inflators without the chemical mixture required to effectively facilitate deployment and fill frontal air bags as much or as quickly as required by law.

In the months following the March 2016 recall, KSS evaluated its inflators to determine whether mistakes were made during assembly or problems developed due to long-term vehicle use. During this analysis, the parts provider discovered another batch of defective filters that had been shipped to GM and installed in vehicles not referenced in the March 2016 action. KSS notified GM of the issue May 4, 2017. Approximately six days later, the automaker opened an internal investigation to better understand the problem.

Over the next four months, GM and KSS worked together to analyze the filters received during the March 2016 recall. This data allowed KSS to improve the accuracy of its existing strategy for detecting incorrectly assembled inflators, which involved the evaluation of component weight. The parts provider used this methodology to find defective inflators installed in non-recalled GM vehicles.

With this new information in hand, the GM Safety and Field Action Decision Authority elected to issue a voluntary safety recall Sept. 28. The car manufacturer notified dealers Oct. 5.

The Solution

GM has directed dealers to replace the driver-side frontal air bag assemblies in affected models free of charge, according to an NHTSA recall acknowledgment document. The automaker plans to notify owners via first-class mail Dec. 4. Those in need of more immediate assistance can contact Chevrolet customer service at (800) 222-1020 or GMC customer service at (800) 462-8782. Callers should use the internal GM recall identification number 17387. Owners can also reach out the NHTSA directly using its toll-free Vehicle Safety Hotline at (888) 327-4236.

adminGM recalls vehicles with defective air bags

Chevrolet Equinox and GMC Terrain & Acadia vehicles recalled

Consumer Affairs -September 6, 2017

Chevrolet Equinox and GMC Terrain & Acadia vehicles recalled

General Motors is recalling 2,905 model year 2018 Chevrolet Equinox & GMC Terrain vehicles and model year 2017-2018 GMC Acadias.
The right front intermediate driveshaft may fracture and separate while the vehicles are being driven.
If the front right intermediate drive shaft assembly separates while the vehicles is being driven, the vehicle will lose propulsion, increasing the risk of a crash.
If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away…

Read the entire article on the Consumer Affairs website

Sean ReyesChevrolet Equinox and GMC Terrain & Acadia vehicles recalled

GM recalls trucks with defective EPS software [Video]

Hello, and welcome to another recall update.

General Motors has recalled more than 800,000 trucks believed to contain defective electronic power steering software, according to the National Highway Transportation Safety Administration. The campaign affects 2014 Chevrolet Silverado and GMC Sierra light-duty trucks.

The vehicles named in the recall could come equipped with EPS software that suddenly switches off during low-voltage conditions, resulting in the loss of power steering functionality. Investigators for GM looked into the issue between February and May, and eventually linked the problem to faulty coding. in June. the automaker launched an official recall, which has since been amended and expanded.

GM has ordered update the EPS software in affected vehicles, free of charge. However, the company has not yet released a timetable for owner notification. Stay tuned for more breaking recall news.

adminGM recalls trucks with defective EPS software [Video]