Land Rover vehicles recalled for faulty door latches

Pleasanton, CA – July 2 2020 – Tata Motors (NYSE:TTM) has recalled 6,211 Range Rover vehicles with door latches that are not properly closing. The door latches may open when the car is moving, increasing the risk of a crash. The recall includes:

  • 2013-2016 Range Rover vehicles
  • 2014-2016 Range Rover Sport vehicles

Recall summary  

On July 9, Tata’s subsidiary Jaguar Land Rover North America determined that certain Range Rover models should be recalled to repair door latches. This follows on the heels of another recall for the same issue last year. The recall did not fully address the problem.

The culprit of the recall is the Keyless Vehicle Latching System (KV Latch), which allows entry to the vehicle without a key. After using the system, the doors may appear fully shut while in fact being unlatched. This may lead to the doors opening while the vehicle is in motion. 

Risks 

It is very risky to have a door open while the car is in motion. The occupants may fall out of the car; you could hit a nearby cyclist or be hit by another vehicle.  It is not a minor problem either – falls from cars, for example, caused 75,000 injuries between 2011 and 2012.

The repair

The dealer will disable the KV latch system and install a software update.  The latch system may be reactivated if, after the software update, it is determined that it is functioning properly.

The first repair should take between 20 minutes to 3.5 hours, depending on the number door latches that must be repaired. Owners have been notified of the recall and the repair is free of charge.

Is your vehicle part of this recall?

Over 6,200 vehicles are included in this Range Rover recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Ken BoydLand Rover vehicles recalled for faulty door latches

Brace Bracket Design Flaw Results In Jaguar Recall

Laguna Hills, CA – Aug. 28, 2019 – A small-scale recall is underway at Jaguar Land Rover North America, as a few dozen 2018 E-Pace models may contain compromised brake systems that could lead to leakages in brake fluid. Braking system failure could dramatically increase the risk of an accident and resulting injury.

Motorists affected by this recall should have already received their notifications from the automaker. If you think you may be affected by the 2018 Jaguar E-Pace recall but aren’t certain, contact your dealer.

The Defect

According to documents filed with the National Highway Traffic Safety Administration, approximately 41 2018 Jaguar E-Pace crossover sport utility vehicles are under recall notice because certain automobiles may contain installed brake brace brackets that are not in line with the manufacturer’s design specifications. As a result, the poor fitting may allow the front brake hoses to come into contact with the tires, which increases the chances that brake fuel may leak out.

Without the proper amount of lubrication fluid, the brakes may increase chafing and take longer for the vehicle to come to a complete stop when the operator engages the pedal. This could potentially result in a crash and occurrence of injury.

Timeline of Events

This problem first came to light back in December 2017, when Jaguar’s product safety and compliance committee was alerted to the issue, which affected shipment of the models to dealerships. This forced Jaguar to reach out to dealers later that month, advising them to cease and desist selling any additional E-Pace vehicles, whose VINs all fell within a certain range. 

Safety testing was carried out two months later to see what, if any, consequences resulted from motorists using models with the improper brake brace brackets. The results showed that in a worst-case scenario, the brake flexi hose could come into contact with the tires when the full steering lock was applied. Jaguar’s recall determination committee decided in February that the potential for this issue to occur was high enough to warrant a recall, and subsequently informed NHTSA.

No accidents, fires or injuries related to the 2018 Jaguar E-Pace recall have been reported to either the NHTSA or the automaker.

There haven’t been too many Jaguar Land Rover safety recalls over the past year, but several affect more recently built models. For example, approximately 8,200 2018 Discovery Sport SUV were pulled from the marketplace in the early portion of the same year over defective fuel rail assemblies. The automaker determined that the offending end caps may not seal properly. A resultant leak could ultimately lead to an engine fire.

Meanwhile, Jaguar also recalled 3,083 2019-2020 I-Pace SUVs for potentially flawed regenerative brakes. A system failure would increase the amount of time needed for the vehicle to slow down once the brake pedal is engaged. Owners began to be informed of this issue by first-class mail July 1.

The Solution

Those that have received an alert pertaining to the 2018 Jaguar E-Pace recall are strongly urged to take their automobile to an area dealership so the brake flexi hose bracket can be more closely examined. If the problem exists, the issue will be corrected free of charge.

For more information on this or any other vehicle safety recall, visit MotorSafety.org.

Sean ReyesBrace Bracket Design Flaw Results In Jaguar Recall

Seat Belt Locking Glitch Forces Recall of Land Rovers

Laguna Hills, CA – July 3, 2019 – Jaguar Land Rover North America is recalling certain Range Rover and Range Rover Sport models due to a seat belt locking issue that may prevent drivers and passengers from adequately strapping themselves in. This flaw could increase the risk of injury pending operators’ potential involvement in a crash. Owners will be formally instructed to bring their SUV back to their area dealer so the assembly can be either repaired or replaced. The fix will come at no cost, as per usual for most safety recalls.

The Defect

According to the National Highway Traffic Safety Administration, the automaker seeks to recall 16,186 Range Rover and Range Rover Sport vehicles, whose model years span between 2016 and 2017. The genesis of the order stems from an apparent flaw with the driver’s seat belt emergency locking retractor. This component is what gives seat belts its protective capability, as when the brake is applied, it triggers the ELR’s locking mechanism, which is sensitive to movement. Some of these assemblies, however, may fail to perform should motorists be involved in a car accident.

Timeline of Events

This issue first came to the automaker’s attention in November 2016, informed through NHTSA of a customer who noted that the ELR wasn’t triggering when the brakes on the vehicle were applied. Jaguar Land Rover coordinated with its seat belt supplier Autoliv, and they mutually determined that the safety flaw warranted further inquiry, which revealed that this was not an isolated incident. A customer from another automaker that partners with Autoliv also filed a 49 CFR 573 report regarding a malfunctioning ELR mechanism.

An ensuing investigation revealed that some of the CLRs were not in compliance with existing federal safety regulations. However, they determined that the issues would not fundamentally increase the risk of an injury. NHTSA felt otherwise, and in May, ordered Jaguar Land Rover to conduct a recall on 2016-2017 Land Rover and Range Rover Sport models out of an abundance of caution. No known injuries or deaths have resulted from the flaw.

Seat belts are believed to save thousands of motorists’ and passengers’ lives each year. Indeed, according to the most recent statistics available from NHTSA, the national seat belt usage rate in 2018 was nearly 90%, up from 88% in 2015 and 85% in 2010. In 2000, seat belt compliance was just 70%. In most states, seat belts are primary laws, meaning that drivers can be pulled over by traffic enforcement officers for not buckling up. In primary law states, the usage rate is higher than those where seat belt laws are secondary (90% to 86%, respectively).

In 2017, an estimated 14,955 fatal accidents were avoided in the U.S. thanks to motorists wearing their seat belts at the time of a crash.

The Solution

Starting July 1, Land Rover will inform motorists of the vehicles in question by first-class mail in order to make them aware that their automobile may have the flawed seat belt assembly. A follow-up notice will be distributed once the automaker determines the proper solution. When the subsequent notification will commence has yet to be determined, but as noted above, the repair will be free.

For more information on this recall and to see if you may be affected, enter your VIN at MotorSafety.org.

Sean ReyesSeat Belt Locking Glitch Forces Recall of Land Rovers

Jaguar Land Rover Recalls Nearly 100 Vehicles for Malfunctioning AEB Software

Laguna Hills, CA – May 26, 2022 – Jaguar Land Rover North America, LLC (Land Rover) has remedied 83 vehicles including the 2018 Land Rover Range Rover dealing with brake system problems. Additionally, 3 of these Jaguar Land Rover models were categorized as unreachable and 0 were removed from the recall. These 2018 Range Rover models with brakes issues were remedied in three groups during 2018, 4 groups in 2019, and one group during 2020.

Laguna Hills, CA – October 8, 2018 – Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Land Rover Range Rover, Land Rover Range Rover Sport, and Land Rover Discovery vehicles due to malfunction of the Autonomous Emergency Braking (AEB) system. The defect is believed to only affect small batches in each vehicle group, totaling less than 100 vehicles.

The Defect

According to the NHTSA Safety Recall Report, concern has been identified on certain 2018 Land Rover Range Rover, Range Rover Sport and Discovery vehicles where the Autonomous Emergency Braking (AEB) feature will not be available. A warning message will not be displayed on the instrument cluster to inform the driver AEB is unavailable. If the AEB system is disabled both in function and in respect to warning the driver that the system is not functional, it could lead to an increased risk of a crash.

Timeline of Events

The Jaguar Land Rover’s Product Safety and Compliance Committee (PSCC) became aware of the potential issue in June 2018 following an Electronic Product Quality Report (EPQR) from an approved repairer. The report stated that the Autonomous Emergency Braking (AEB) feature was not operating as designed. Engineering subsequently collected and researched claims of a similar nature, which showed after an upgrade to the vehicle software, the AEB failed to continue to operate correctly on 2018MY vehicles. A Field Service Action (FSA) released to the market had caused a corruption of the AEB functionality.

Approved repairers were contacted to suspend the use of the FSA at the end of May 2018, but a number of 2018 MY vehicles had already received the FSA since it had been released early in the month. Engineering requested a change to the software to be developed. The Jaguar Land Rover Recall Determination Committee (RDC) determined that vehicles in this condition with no obvious related warning message displayed to the driver on the instrument cluster represented an unreasonable risk to safety. This led to the voluntary safety recall being conducted. Jaguar stated that there have been no reported accidents, injuries or fires as a result of the AEB malfunction on affected vehicles.

The Solution

Land Rover will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin November 9, 2018. Owners may contact Land Rover customer service at 1-800-637-6837, Option 9. Land Rover’s number for this recall is N227. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA’s number for this recall is 18V-625.

Sean ReyesJaguar Land Rover Recalls Nearly 100 Vehicles for Malfunctioning AEB Software

Jaguar recalls vehicles defective fuel gauges

Mawwah, N.J. – June 29, 2018 – Jaguar Land Rover North America has recalled almost 2,000 vehicles potentially equipped with defective fuel gauges, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects multiple models across the Land Rover brand, including:

  • 2017 Land Rover Range Rover sport utility vehicles produced between Oct. 25, 2016, and Jan. 17, 2017.
  • 2017 Land Rover Range Rover Sport SUVs produced between Aug. 30, 2016, and Jan. 20, 2017.
  • 2017 Land Rover Discovery SUVs produced between Sept. 28, 2016, and Jan. 10, 2017.

Jaguar suspects all of the vehicles referenced in the action contain the defective parts.

The Defect

Affected models contain fuel gauges that incorrectly indicate low fuel levels. In the event that the defective features misinterpret gasoline levels, sudden engine shut off may occur as the vehicles in question are designed to cease operation when the available fuel range drops below 17 miles. Such an event may increase the likelihood of an accident.

Therefore, Jaguar Land Rover believes the defect poses a serious safety hazard to occupants. However, the British automaker has yet to receive reports connecting the problematic fuel gauges to any accidents or injuries.

Owners of recalled vehicles will see low fuel warning lights prior to engine shut off. In some cases, owners may be able to restart their vehicles and regain motive power following such an event. However, engineers have found that the vehicles never fully regain full operability.

Timeline of Events

In April 2018, the Jaguar Land Rover Product Safety and Compliance Committee received several electronic product quality reports from dealers in the U.S. market outlining instances in which multiple Land Rover models seemed to display incorrect fuel level readings. The group reviewed these reports April 10, 2018, and decided to initiate an official investigation. Throughout April and May 2018, Jaguar engineering personnel tested 2017 Land Rover Range Rover and Discovery models and successfully replicated the issue. Technical specialists also found that the defective fuel gauges initiated engine shut off.

Following this initial inquiry, Jaguar embarked on a more exhaustive root cause investigation. This evaluation revealed that the body control modules installed in the affected vehicles were transmitting incorrect fuel levels to fuel gauges due to misconfigured microcontrollers, which were communicating incorrect fuel levels during their transitions from initialization to sleep-wake mode. The PSCC evaluated these findings May 8, 2018, and moved the issue on to the Jaguar Land Rover Recall Determination Committee.

The RDC reviewed the situation May 17, 2018, and determined that a recall was necessary due to the safety hazard posed by engine condition that accompanies the defect. The automaker informed dealers of the forthcoming recall campaign June 7, 2018.

The Solution

Jaguar Land Rover has directed dealers to install new software in the affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The car manufacturers intends to reach out to owners via first-class mail on or around July 16, 2018. Owners in need of assistance prior to the start of the recall can connect with Jaguar Land Rover customer service representatives by calling (800) 637-6837. Callers should use the internal recall identification code N206. Owners can also contact the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesJaguar recalls vehicles defective fuel gauges

Land Rover recalls vehicles with defective fuel rails

Mahwah, N.J. – Feb. 21, 2018 – Jaguar Land Rover North America has recalled more than 8,200 vehicles potentially equipped with defective fuel rail assemblies, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects multiple models, including:

  • 2018 Land Rover Discovery Sport sport utility vehicles produced between June 19, 2018, and Dec. 28, 2017.
  • 2018 Land Rover Range Rover Evoque sport utility vehicles produced between July 21, 2017, and Dec. 19, 2017.
  • 2018 Land Rover Range Rover Velar sport utility vehicles produced between April 26, 2017, and Dec. 19, 2017.

Jaguar Land Rover suspects all of the models referenced in the recall contain the defective parts.

The Defect

Affected vehicles contain 2-liter gasoline engines featuring fuel rails with end caps that do not seal properly. Consequently, gasoline and fuel vapor can leak from the fuel rails into the engine bay, increasing the likelihood of an engine fire. This poses a serious hazard to occupants. However, Jaguar Land Rover has yet to receive reports connecting the defective fuel rail assemblies to any accidents or injuries.

Owners in possession of recalled vehicles have reported smelling gas fumes during operation.

Timeline of Events

In November 2017, Jaguar Land Rover received three electronic quality reports from U.S. dealers detailing instances in which owners reported smelling fuel while operating their vehicles, according to an NHTSA chronology document. One EQR included comments from an engineer who had inspected an owner’s vehicle and found gasoline leaking from the fuel rail. The British automaker’s Product Safety and Compliance Committee opened an official investigation into the matter Nov. 21, 2017.

Members of the Jaguar Land Rover engineering and Supplier Technical Assistance groups reviewed the issue and determined that a vendor evaluation was required. The Winkelmann Group, the company that provided the fuel rail assemblies, assessed its manufacturing processes and components throughout November and December 2017, and determined that the end caps used on the installed fixtures were not properly brazed. This production fault inhibited their sealing power and led to fuel leakage.

Both parties continued to evaluate the defect throughout December 2017 and January 2018. This additional inquiry involved reviews of the fuel rail pipe stock and returned fixtures from the vehicles involved in the initial reports. These assemblies showed signs of inconsistent and ineffective brazing on the internal surface area of end caps. During this time, investigators also discovered that the Winkelmann Group maintained an “uncontrolled” fuel rail annealing workflow, which resulted in variation in interior rail surfaces and affected the sealing power of the end caps. Engineers found that the parts supplier’s fuel rail leak test was not reliable, as well.

Officials from the PSCC reviewed investigation reports Jan. 9, 2018 and determined that the problematic end caps were the root cause of the fuel leakage. They also determined that end cap breakdown did not necessarily correlate to mileage or vehicle age. PSCC personnel evaluated engineering test results that showed the pressurized environment of the fuel rail exacerbated the end cap sealing issue. The PSCC eventually moved the issue to the Recall Determination Committee, which reviewed all of the data related to the investigation Jan. 12, 2018, and requested further information related to mechanics of the fuel rail end cap failure. The PSCC fulfilled this request Jan. 23, 2018.

On Jan. 25, the RDC reviewed the latest data from the PSCC and launched a voluntary safety recall. Jaguar Land Rover notified dealers of the action Feb. 7, 2018.

The Solution

The car manufacturer has directed dealers to replace the fuel rails in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. Jaguar Land Rover intends to notify owners via first-class mail March 23, 2018. Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Sean ReyesLand Rover recalls vehicles with defective fuel rails

Land Rover recalls vehicles with defective fuel rails

Mahwah, N.J. – Feb. 21, 2018 – Jaguar Land Rover North America has recalled more than 8,200 vehicles potentially equipped with defective fuel rail assemblies, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects multiple models, including:

  • 2018 Land Rover Discovery Sport sport utility vehicles produced between June 19, 2018, and Dec. 28, 2017.
  • 2018 Land Rover Range Rover Evoque sport utility vehicles produced between July 21, 2017, and Dec. 19, 2017.
  • 2018 Land Rover Range Rover Velar sport utility vehicles produced between April 26, 2017, and Dec. 19, 2017.

Jaguar Land Rover suspects all of the models referenced in the recall contain the defective parts.

The Defect

Affected vehicles contain 2-liter gasoline engines featuring fuel rails with end caps that do not seal properly. Consequently, gasoline and fuel vapor can leak from the fuel rails into the engine bay, increasing the likelihood of an engine fire. This poses a serious hazard to occupants. However, Jaguar Land Rover has yet to receive reports connecting the defective fuel rail assemblies to any accidents or injuries.

Owners in possession of recalled vehicles have reported smelling gas fumes during operation.

Timeline of Events

In November 2017, Jaguar Land Rover received three electronic quality reports from U.S. dealers detailing instances in which owners reported smelling fuel while operating their vehicles, according to an NHTSA chronology document. One EQR included comments from an engineer who had inspected an owner’s vehicle and found gasoline leaking from the fuel rail. The British automaker’s Product Safety and Compliance Committee opened an official investigation into the matter Nov. 21, 2017.

Members of the Jaguar Land Rover engineering and Supplier Technical Assistance groups reviewed the issue and determined that a vendor evaluation was required. The Winkelmann Group, the company that provided the fuel rail assemblies, assessed its manufacturing processes and components throughout November and December 2017, and determined that the end caps used on the installed fixtures were not properly brazed. This production fault inhibited their sealing power and led to fuel leakage.

Both parties continued to evaluate the defect throughout December 2017 and January 2018. This additional inquiry involved reviews of the fuel rail pipe stock and returned fixtures from the vehicles involved in the initial reports. These assemblies showed signs of inconsistent and ineffective brazing on the internal surface area of end caps. During this time, investigators also discovered that the Winkelmann Group maintained an “uncontrolled” fuel rail annealing workflow, which resulted in variation in interior rail surfaces and affected the sealing power of the end caps. Engineers found that the parts supplier’s fuel rail leak test was not reliable, as well.

Officials from the PSCC reviewed investigation reports Jan. 9, 2018 and determined that the problematic end caps were the root cause of the fuel leakage. They also determined that end cap breakdown did not necessarily correlate to mileage or vehicle age. PSCC personnel evaluated engineering test results that showed the pressurized environment of the fuel rail exacerbated the end cap sealing issue. The PSCC eventually moved the issue to the Recall Determination Committee, which reviewed all of the data related to the investigation Jan. 12, 2018, and requested further information related to mechanics of the fuel rail end cap failure. The PSCC fulfilled this request Jan. 23, 2018.

On Jan. 25, the RDC reviewed the latest data from the PSCC and launched a voluntary safety recall. Jaguar Land Rover notified dealers of the action Feb. 7, 2018.

The Solution

The car manufacturer has directed dealers to replace the fuel rails in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. Jaguar Land Rover intends to notify owners via first-class mail March 23, 2018. Those in need of more immediate assistance can reach out to Jaguar Land Rover customer service personnel at (800) 637-6837. Callers should use the internal recall identification code N138. Owners can also connect with the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

Ken BoydLand Rover recalls vehicles with defective fuel rails

Jaguar Land Rover recalls vehicles with defective instrument clusters [Video]

Hello, and welcome to another vehicle recall update.

Jaguar Land Rover has recalled more than twenty-one thousand vehicles potentially equipped with defective instrument clusters. The campaign affects 2017 Range Rover and Range Rover Sport sport utility vehicles. The automaker suspects all of the models referenced in the recall have the defective equipment installed.

The affected vehicles likely contain thin film transistor instrument clusters that go blank intermittently during operation due to a software error. Engineers discovered the issue following the receipt of numerous customer complaints.

Jaguar Land Rover has directed dealers to refresh the software in the recalled vehicles. The car company intends to notify owners on or around December fifteenth, two thousand and seventeen.

Stay tuned for more vehicle recall breaking news.

adminJaguar Land Rover recalls vehicles with defective instrument clusters [Video]

Takata Air Bag Recall Expands to Include More Jaguar Vehicles

Mahwah, NJ — September 12, 2016 — Jaguar Land Rover, owned by Tata Motors (NYSE:TTM) is expanding two recalls. A Jaguar recall will now cover 20,107 XF’s, and a Land Rover recall will now cover a total of 34,738 Range Rovers. The recalls include the following models:

  • 2009-2011 Jaguar XF
  • 2007-2011 Land Rover Range Rover

Recall summary

The vehicles in question are equipped with potentially dangerous Takata airbags. In both cases, the problem comes from the degraded air bag inflators, which could trigger a dangerous rupture and combustion. The risk is higher in hot climates, which is why these areas are the priority for the recall.

A June 1 acknowledgment document said that 20,016 Jaguar XF vehicles were affected, while the corresponding Land Rover document cited 34,334 units. The XF vehicles in this recall were manufactured between 2007 and 2011, while the Land Rover manufacture years fell from 2006 to 2011.

The Part 573 Safety Recall Reports for each of these Jaguar recalls include comments from Takata on the exact way this problem could affect drivers.

“The propellant wafers in some of the subject inflators may degrade over time, which could lead to over-aggressive combustion in the event the air bag is activated. Overly aggressive combustion creates excessive internal pressure when the inflator is activated, which may cause the inflator body to rupture.”

NHTSA also keeps a running list of recall progress by make. As of July 15, a total 9,348,948 air bag inflators have been repaired across all models. Jaguar and Land Rover were not mentioned on the completion page, and each was noted as having only a single range of vehicles involved by this time frame.

The repair

Jaguar and Land Rover dealers will replace the passenger front airbag, free of charge. Both recalls began in March 2017.

Is your vehicle part of the recall?

Over 54,000 vehicles were originally part of this recall. As of April 9, 2021 – the last date information was available – 37,592 airbags had been replaced. To see if your car still needs to be repaired, use MotorSafety’s free lookup tool.

MotorSafety.orgTakata Air Bag Recall Expands to Include More Jaguar Vehicles