Land Rover recalls vehicles with defective fuel rails

 

Mahwah, N.J. – Feb. 21, 2018 – Jaguar Land Rover North America has recalled more than 8,200 vehicles potentially equipped with defective fuel rail assemblies, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects multiple models, including:

  • 2018 Land Rover Discovery Sport sport utility vehicles produced between June 19, 2018, and Dec. 28, 2017.
  • 2018 Land Rover Range Rover Evoque sport utility vehicles produced between July 21, 2017, and Dec. 19, 2017.
  • 2018 Land Rover Range Rover Velar sport utility vehicles produced between April 26, 2017, and Dec. 19, 2017.

Jaguar Land Rover suspects all of the models referenced in the recall contain the defective parts.

The Defect

Affected vehicles contain 2-liter gasoline engines featuring fuel rails with end caps that do not seal properly. Consequently, gasoline and fuel vapor can leak from the fuel rails into the engine bay, increasing the likelihood of an engine fire. This poses a serious hazard to occupants. However, Jaguar Land Rover has yet to receive reports connecting the defective fuel rail assemblies to any accidents or injuries.

Owners in possession of recalled vehicles have reported smelling gas fumes during operation.

Timeline of Events

In November 2017, Jaguar Land Rover received three electronic quality reports from U.S. dealers detailing instances in which owners reported smelling fuel while operating their vehicles, according to an NHTSA chronology document. One EQR included comments from an engineer who had inspected an owner’s vehicle and found gasoline leaking from the fuel rail. The British automaker’s Product Safety and Compliance Committee opened an official investigation into the matter Nov. 21, 2017.

Members of the Jaguar Land Rover engineering and Supplier Technical Assistance groups reviewed the issue and determined that a vendor evaluation was required. The Winkelmann Group, the company that provided the fuel rail assemblies, assessed its manufacturing processes and components throughout November and December 2017, and determined that the end caps used on the installed fixtures were not properly brazed. This production fault inhibited their sealing power and led to fuel leakage.

Both parties continued to evaluate the defect throughout December 2017 and January 2018. This additional inquiry involved reviews of the fuel rail pipe stock and returned fixtures from the vehicles involved in the initial reports. These assemblies showed signs of inconsistent and ineffective brazing on the internal surface area of end caps. During this time, investigators also discovered that the Winkelmann Group maintained an “uncontrolled” fuel rail annealing workflow, which resulted in variation in interior rail surfaces and affected the sealing power of the end caps. Engineers found that the parts supplier’s fuel rail leak test was not reliable, as well.

Officials from the PSCC reviewed investigation reports Jan. 9, 2018 and determined that the problematic end caps were the root cause of the fuel leakage. They also determined that end cap breakdown did not necessarily correlate to mileage or vehicle age. PSCC personnel evaluated engineering test results that showed the pressurized environment of the fuel rail exacerbated the end cap sealing issue. The PSCC eventually moved the issue to the Recall Determination Committee, which reviewed all of the data related to the investigation Jan. 12, 2018, and requested further information related to mechanics of the fuel rail end cap failure. The PSCC fulfilled this request Jan. 23, 2018.

On Jan. 25, the RDC reviewed the latest data from the PSCC and launched a voluntary safety recall. Jaguar Land Rover notified dealers of the action Feb. 7, 2018.

The Solution

The car manufacturer has directed dealers to replace the fuel rails in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. Jaguar Land Rover intends to notify owners via first-class mail March 23, 2018. Those in need of more immediate assistance can reach out to Jaguar Land Rover customer service personnel at (800) 637-6837. Callers should use the internal recall identification code N138. Owners can also connect with the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

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Late-model Jaguars Being Recalled Over Air Bag Danger

 

Mahwah, New Jersey – Jan. 28, 2018 – Jaguar Land Rover North America is recalling more than 8,900 late-model Jaguar XF sedans as part of the broader Takata air bag recall, according to a filing with the National Highway Traffic Safety Administration.

As with all other vehicles in the Takata recall, the XF sedans – from model years 2009, 2010 and 2013 – come with faulty passenger frontal air bag assemblies that were either original equipment or replacement parts.

Specifically, 2009 model-year XFs sold in what has been designated Zone C are part of the recall, and were produced from Dec. 4, 2007, to Feb. 11, 2009. The 2010 XFs – all produced between Sept. 24, 2008, and March 2, 2010 – were sold or registered in Zone B. The model-year 2013 XFs sold or registered in Zone A were produced from May 15, 2012, to Sept. 13, 2013.

Zone A includes a number of southern states, Hawaii, Texas and outlying territories like Puerto Rico and Guam. Zone B includes several populous states in the Midwest and Appalachia, as well as Washington, D.C.

Finally, Zone C includes all of New England, New York, a number of states in the Upper Midwest and Mountain region, as well as the Pacific Northwest.

All vehicles in the recall are believed to carry this defect.

The Defect

If exposed over a long enough period of time to extreme temperature changes or high humidity, the propellant that ejects the air bag in the event of a crash could cause the bag to degrade.

Consequently, if a crash  leads to deployment of that air bag, the inflator may rupture, resulting in metal fragments being ejected from the air bag compartment at high speeds. This can increase the risk of operators and passengers in the vehicle being struck with the fragments, which can lead to injury or death.

Timeline of Events

In mid-May 2016, Jaguar Land Rover learned of the broader issue with the frontal passenger air bags from Takata, and opened its own investigation into the problem just a few days later. The automaker’s Product Safety and Compliance Committee quickly determined which of its produced vehicles had been outfitted with the faulty air bags, but that there had not been any incidents related to the issue, and no injuries have been reported to date. Nonetheless, it determined to conduct a recall of the vehicles to remediate the problem.

Since then, the company has worked with the NHTSA as part of the government organization’s coordinated remedy program. This recall as part of the program’s Phase 3.

The Solution

Jaguar has already begun the process of notifying dealers about the recall, starting on Jan. 11, 2018. It likewise expects to begin notifying owners of the affected vehicles on or around Feb. 28, 2018.

In these instances, owners will be advised they should bring their cars to an authorized Jaguar dealer to replace the passenger frontal air bag assemblies free of charge.

Sean ReyesLate-model Jaguars Being Recalled Over Air Bag Danger

Late-model Jaguars Being Recalled Over Air Bag Danger

 

Mahwah, New Jersey – Jan. 28, 2018 – Jaguar Land Rover North America is recalling more than 8,900 late-model Jaguar XF sedans as part of the broader Takata air bag recall, according to a filing with the National Highway Traffic Safety Administration.

As with all other vehicles in the Takata recall, the XF sedans – from model years 2009, 2010 and 2013 – come with faulty passenger frontal air bag assemblies that were either original equipment or replacement parts.

Specifically, 2009 model-year XFs sold in what has been designated Zone C are part of the recall, and were produced from Dec. 4, 2007, to Feb. 11, 2009. The 2010 XFs – all produced between Sept. 24, 2008, and March 2, 2010 – were sold or registered in Zone B. The model-year 2013 XFs sold or registered in Zone A were produced from May 15, 2012, to Sept. 13, 2013.

Zone A includes a number of southern states, Hawaii, Texas and outlying territories like Puerto Rico and Guam. Zone B includes several populous states in the Midwest and Appalachia, as well as Washington, D.C.

Finally, Zone C includes all of New England, New York, a number of states in the Upper Midwest and Mountain region, as well as the Pacific Northwest.

All vehicles in the recall are believed to carry this defect.

The Defect

If exposed over a long enough period of time to extreme temperature changes or high humidity, the propellant that ejects the air bag in the event of a crash could cause the bag to degrade.

Consequently, if a crash  leads to deployment of that air bag, the inflator may rupture, resulting in metal fragments being ejected from the air bag compartment at high speeds. This can increase the risk of operators and passengers in the vehicle being struck with the fragments, which can lead to injury or death.

Timeline of Events

In mid-May 2016, Jaguar Land Rover learned of the broader issue with the frontal passenger air bags from Takata, and opened its own investigation into the problem just a few days later. The automaker’s Product Safety and Compliance Committee quickly determined which of its produced vehicles had been outfitted with the faulty air bags, but that there had not been any incidents related to the issue, and no injuries have been reported to date. Nonetheless, it determined to conduct a recall of the vehicles to remediate the problem.

Since then, the company has worked with the NHTSA as part of the government organization’s coordinated remedy program. This recall as part of the program’s Phase 3.

The Solution

Jaguar has already begun the process of notifying dealers about the recall, starting on Jan. 11, 2018. It likewise expects to begin notifying owners of the affected vehicles on or around Feb. 28, 2018.

In these instances, owners will be advised they should bring their cars to an authorized Jaguar dealer to replace the passenger frontal air bag assemblies free of charge.

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Jaguar Land Rover recalls vehicles with defective instrument clusters [Video]

Hello, and welcome to another vehicle recall update.

Jaguar Land Rover has recalled more than twenty-one thousand vehicles potentially equipped with defective instrument clusters. The campaign affects 2017 Range Rover and Range Rover Sport sport utility vehicles. The automaker suspects all of the models referenced in the recall have the defective equipment installed.

The affected vehicles likely contain thin film transistor instrument clusters that go blank intermittently during operation due to a software error. Engineers discovered the issue following the receipt of numerous customer complaints.

Jaguar Land Rover has directed dealers to refresh the software in the recalled vehicles. The car company intends to notify owners on or around December fifteenth, two thousand and seventeen.

Stay tuned for more vehicle recall breaking news.

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New Jaguar recalls pertain to XJ air bag issues

 

Mahwah, NJ—July 6, 2017—In a new recall, Jaguar has addressed airbag software in thousands of its XJ vehicles. According to a posting on Car Complaints, the affected autos were from the model years of 2010 and 2011, and the software in the restraint control module was said to not allow them to function properly. The recall follows an investigation into the calibration of these systems, which changed after an improper update.

The recall is set to begin this August and will, as the source said, make up for the fact that the warranty period has expired in these vehicles. Fixing these vehicles will involve updating the software to reflect the correct calibration, and therefore help reduce air bag deployment issues in the event of impact.

Earlier this year, the Jaguar XJ was part of a different air bag-related recall. A Research.com piece on the action said that these vehicles were produced between September and October in 2016 and had issues with the deflators instead of the software.

In both cases, the danger arose from a possible flaw that would keep the airbag from expanding correctly, and the earlier recall specifically involved the passenger side air bag. This recall had a manufacturer number of J080 and a National Highway Traffic Safety Administration recall number of 16V943000.

Unlike the more recent recall, this previous one, submitted to the NHTSA on Dec. 22, 2016, only pertained to 16 vehicles, though 100 percent of these were estimated to have the defect, according to a Part 573 Safety Recall Report for the action.

The France-based manufacturer of the key recall component was NCS Pyrotechnie et Technologies SAS, and the original owner notification date was given as Feb. 20, almost a month after the initial dealer notification date of Dec. 28.

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Jaguar recalls vehicles with damaged headlights

 

Mahwah, N.J. – May 25, 2017 – Jaguar Land Rover North America has recalled a number of vehicles with defective headlights. The campaign affects Jaguar F-Type sports cars with highline headlights manufactured between March 9 and April 18, 2017, according to documentation filed with National Highway Transportation Safety Administration. The automaker estimates that 100 percent of the vehicles named in the recall contain this defective part.

The defect
Vehicles named in the campaign are equipped with lighting systems that do not comply with Federal Motor Vehicle Safety Standard 108, which stipulates that automobiles of all makes must include interior indicators to alert drivers when vehicle turn signals and headlight bulbs are damaged or in need of replacement, according to the Government Publishing Office. The turning signals and headlights installed on the Jaguar F-Type sports cars associated with the recall continue to function normally and offer warning even as essential lighting components quickly wane. This could increase the likelihood of an accident, as the driver may suddenly lose exterior lighting fixtures essential to safe operation. However, no accidents or injuries have yet been connected to this defect.

Timeline of events
The Jaguar Land Rover Product Safety and Compliance Committee launched an investigation May 9, 2017 following a post-production test in which the signal light failure indicator on one car failed to trigger, despite the presence of an inoperable lighting fixture. Engineers evaluated the result and discovered that a lighting assembly from German parts provider Automotive Lighting Reutlingen GmbH was the root cause. The engineers reported this discovery to the PSCC May 16, which forwarded the case to the Recall Determination Committee. This body reviewed all of the available information on the possible defect two days later and determined that the lighting assembly did not comply with FMVSS Standard 108. The RDC then called for a voluntary recall, and the automaker notified dealers June 1.

The solution
Jaguar Land Rover has ordered dealers to update the software in the affected vehicles to reactivate interior warning indicators. This work is to be done free of charge. Additionally, the company plans to reach out to owners on or before July 17 via mail. Those in need of more immediate assistance can contact Jaguar Land Rover customer service or call the NHTSA Safety Hotline at (888) 327-4236.

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Jaguar Recalls Vehicles with Cracked Panels

Mahwah, N.J. – Mar. 14, 2017 – Jaguar Land Rover North America has recalled a number of vehicles with cracked inner paneling. The recall impacts approximately nine Jaguar XF sport utility vehicles produced in December last year, according to documentation from the National Highway Traffic Safety Administration.

The Defect

The left-hand inner still panels in the affected vehicles could be cracked. This damage leaves nearby fuel lines unprotected and prone to ignition in the event of a crash. This poses obvious risks to motorists, especially those involved in traffic incidents. There have been no reported injuries related to this defect.

Timeline of Events

On Dec. 19, 2016, an engineer assigned to the trim and final assembly team at the Jaguar Land Rover production facility in Castle Bromwich, U.K. spotted a crack in the inner still panel of a soon-to-be-shipped XF. On-site personnel investigated, while the automaker instituted an immediate freeze on shipments from the Castle Bromwich plant. Almost one month later, operations personnel reviewed the situation and elected to launch an official investigation into the problem. The stop shipment notice was renewed.

Jaguar Land Rover engineers investigated the fabrication process and concluded that friction between the press machine die and the material was the cause of the breakage. On Jan. 31, company engineers and executives met again to review engineering reports highlighting the proximity of fuel lines to the cracked left-hand inner still paneling. The group concluded the defect posed a serious risk to customers and issued a recall Feb. 2.

The Solution

Jaguar Land Rover has instructed dealers to inspect affected vehicles, according to the NHTSA. Should cracking appear, dealers are to repurchase the damaged XFs and provide new ones, free of charge. Owners are expected to receive notification by April 7.

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Takata Air Bag Recall Expands to Include More Jaguar Vehicles

Mahwah, N.J. — September 12, 2016 — Jaguar Land Rover is taking part in yet another extension of the prolonged Takata air bag recalls. While the National Highway Traffic Safety Administration has featured information about these recalled vehicles since May, Autoblog reported on the expansion earlier this month.

There are two sets of recalled models: the 2009-2011 Jaguar XF and the 2007-2011 Land Rover Range Rover. Autoblog said that 108,000 vehicles are affected, with the full action including thousands of units. In both cases, the problem comes from the degraded air bag inflators, which could trigger a dangerous rupture and combustion. The risk is higher in dry climates, which is why these areas are the priority for the recall.

A June 1 acknowledgment document said that 20,016 Jaguar XF vehicles were affected, while the corresponding Land Rover document cited 34,334 units. The XF vehicles in this recall were manufactured between 2007 and 2011, while the Land Rover manufacture years fell from 2006 to 2011.

The Part 573 Safety Recall Reports for each of these Jaguar recalls include comments from Takata on the exact way this problem could affect drivers.

“The propellant wafers in some of the subject inflators may degrade over time, which could lead to over-aggressive combustion in the event the air bag is activated. Overly aggressive combustion creates excessive internal pressure when the inflator is activated, which may cause the inflator body to rupture.”

The NHTSA also keeps a running list of recall progress by make. As of July 15, a total 9,348,948 air bag inflators have been repaired across all models. Jaguar and Land Rover were not mentioned on the completion page, and each was noted as having only a single range of vehicles involved by this time frame.

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