Land Rover recalls vehicles with defective fuel rails

 

Mahwah, N.J. – Feb. 21, 2018 – Jaguar Land Rover North America has recalled more than 8,200 vehicles potentially equipped with defective fuel rail assemblies, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects multiple models, including:

  • 2018 Land Rover Discovery Sport sport utility vehicles produced between June 19, 2018, and Dec. 28, 2017.
  • 2018 Land Rover Range Rover Evoque sport utility vehicles produced between July 21, 2017, and Dec. 19, 2017.
  • 2018 Land Rover Range Rover Velar sport utility vehicles produced between April 26, 2017, and Dec. 19, 2017.

Jaguar Land Rover suspects all of the models referenced in the recall contain the defective parts.

The Defect

Affected vehicles contain 2-liter gasoline engines featuring fuel rails with end caps that do not seal properly. Consequently, gasoline and fuel vapor can leak from the fuel rails into the engine bay, increasing the likelihood of an engine fire. This poses a serious hazard to occupants. However, Jaguar Land Rover has yet to receive reports connecting the defective fuel rail assemblies to any accidents or injuries.

Owners in possession of recalled vehicles have reported smelling gas fumes during operation.

Timeline of Events

In November 2017, Jaguar Land Rover received three electronic quality reports from U.S. dealers detailing instances in which owners reported smelling fuel while operating their vehicles, according to an NHTSA chronology document. One EQR included comments from an engineer who had inspected an owner’s vehicle and found gasoline leaking from the fuel rail. The British automaker’s Product Safety and Compliance Committee opened an official investigation into the matter Nov. 21, 2017.

Members of the Jaguar Land Rover engineering and Supplier Technical Assistance groups reviewed the issue and determined that a vendor evaluation was required. The Winkelmann Group, the company that provided the fuel rail assemblies, assessed its manufacturing processes and components throughout November and December 2017, and determined that the end caps used on the installed fixtures were not properly brazed. This production fault inhibited their sealing power and led to fuel leakage.

Both parties continued to evaluate the defect throughout December 2017 and January 2018. This additional inquiry involved reviews of the fuel rail pipe stock and returned fixtures from the vehicles involved in the initial reports. These assemblies showed signs of inconsistent and ineffective brazing on the internal surface area of end caps. During this time, investigators also discovered that the Winkelmann Group maintained an “uncontrolled” fuel rail annealing workflow, which resulted in variation in interior rail surfaces and affected the sealing power of the end caps. Engineers found that the parts supplier’s fuel rail leak test was not reliable, as well.

Officials from the PSCC reviewed investigation reports Jan. 9, 2018 and determined that the problematic end caps were the root cause of the fuel leakage. They also determined that end cap breakdown did not necessarily correlate to mileage or vehicle age. PSCC personnel evaluated engineering test results that showed the pressurized environment of the fuel rail exacerbated the end cap sealing issue. The PSCC eventually moved the issue to the Recall Determination Committee, which reviewed all of the data related to the investigation Jan. 12, 2018, and requested further information related to mechanics of the fuel rail end cap failure. The PSCC fulfilled this request Jan. 23, 2018.

On Jan. 25, the RDC reviewed the latest data from the PSCC and launched a voluntary safety recall. Jaguar Land Rover notified dealers of the action Feb. 7, 2018.

The Solution

The car manufacturer has directed dealers to replace the fuel rails in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. Jaguar Land Rover intends to notify owners via first-class mail March 23, 2018. Those in need of more immediate assistance can reach out to Jaguar Land Rover customer service personnel at (800) 637-6837. Callers should use the internal recall identification code N138. Owners can also connect with the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

adminLand Rover recalls vehicles with defective fuel rails

Late-model Jaguars Being Recalled Over Air Bag Danger

 

Mahwah, New Jersey – Jan. 28, 2018 – Jaguar Land Rover North America is recalling more than 8,900 late-model Jaguar XF sedans as part of the broader Takata air bag recall, according to a filing with the National Highway Traffic Safety Administration.

As with all other vehicles in the Takata recall, the XF sedans – from model years 2009, 2010 and 2013 – come with faulty passenger frontal air bag assemblies that were either original equipment or replacement parts.

Specifically, 2009 model-year XFs sold in what has been designated Zone C are part of the recall, and were produced from Dec. 4, 2007, to Feb. 11, 2009. The 2010 XFs – all produced between Sept. 24, 2008, and March 2, 2010 – were sold or registered in Zone B. The model-year 2013 XFs sold or registered in Zone A were produced from May 15, 2012, to Sept. 13, 2013.

Zone A includes a number of southern states, Hawaii, Texas and outlying territories like Puerto Rico and Guam. Zone B includes several populous states in the Midwest and Appalachia, as well as Washington, D.C.

Finally, Zone C includes all of New England, New York, a number of states in the Upper Midwest and Mountain region, as well as the Pacific Northwest.

All vehicles in the recall are believed to carry this defect.

The Defect

If exposed over a long enough period of time to extreme temperature changes or high humidity, the propellant that ejects the air bag in the event of a crash could cause the bag to degrade.

Consequently, if a crash  leads to deployment of that air bag, the inflator may rupture, resulting in metal fragments being ejected from the air bag compartment at high speeds. This can increase the risk of operators and passengers in the vehicle being struck with the fragments, which can lead to injury or death.

Timeline of Events

In mid-May 2016, Jaguar Land Rover learned of the broader issue with the frontal passenger air bags from Takata, and opened its own investigation into the problem just a few days later. The automaker’s Product Safety and Compliance Committee quickly determined which of its produced vehicles had been outfitted with the faulty air bags, but that there had not been any incidents related to the issue, and no injuries have been reported to date. Nonetheless, it determined to conduct a recall of the vehicles to remediate the problem.

Since then, the company has worked with the NHTSA as part of the government organization’s coordinated remedy program. This recall as part of the program’s Phase 3.

The Solution

Jaguar has already begun the process of notifying dealers about the recall, starting on Jan. 11, 2018. It likewise expects to begin notifying owners of the affected vehicles on or around Feb. 28, 2018.

In these instances, owners will be advised they should bring their cars to an authorized Jaguar dealer to replace the passenger frontal air bag assemblies free of charge.

Sean ReyesLate-model Jaguars Being Recalled Over Air Bag Danger

Late-model Jaguars Being Recalled Over Air Bag Danger

 

Mahwah, New Jersey – Jan. 28, 2018 – Jaguar Land Rover North America is recalling more than 8,900 late-model Jaguar XF sedans as part of the broader Takata air bag recall, according to a filing with the National Highway Traffic Safety Administration.

As with all other vehicles in the Takata recall, the XF sedans – from model years 2009, 2010 and 2013 – come with faulty passenger frontal air bag assemblies that were either original equipment or replacement parts.

Specifically, 2009 model-year XFs sold in what has been designated Zone C are part of the recall, and were produced from Dec. 4, 2007, to Feb. 11, 2009. The 2010 XFs – all produced between Sept. 24, 2008, and March 2, 2010 – were sold or registered in Zone B. The model-year 2013 XFs sold or registered in Zone A were produced from May 15, 2012, to Sept. 13, 2013.

Zone A includes a number of southern states, Hawaii, Texas and outlying territories like Puerto Rico and Guam. Zone B includes several populous states in the Midwest and Appalachia, as well as Washington, D.C.

Finally, Zone C includes all of New England, New York, a number of states in the Upper Midwest and Mountain region, as well as the Pacific Northwest.

All vehicles in the recall are believed to carry this defect.

The Defect

If exposed over a long enough period of time to extreme temperature changes or high humidity, the propellant that ejects the air bag in the event of a crash could cause the bag to degrade.

Consequently, if a crash  leads to deployment of that air bag, the inflator may rupture, resulting in metal fragments being ejected from the air bag compartment at high speeds. This can increase the risk of operators and passengers in the vehicle being struck with the fragments, which can lead to injury or death.

Timeline of Events

In mid-May 2016, Jaguar Land Rover learned of the broader issue with the frontal passenger air bags from Takata, and opened its own investigation into the problem just a few days later. The automaker’s Product Safety and Compliance Committee quickly determined which of its produced vehicles had been outfitted with the faulty air bags, but that there had not been any incidents related to the issue, and no injuries have been reported to date. Nonetheless, it determined to conduct a recall of the vehicles to remediate the problem.

Since then, the company has worked with the NHTSA as part of the government organization’s coordinated remedy program. This recall as part of the program’s Phase 3.

The Solution

Jaguar has already begun the process of notifying dealers about the recall, starting on Jan. 11, 2018. It likewise expects to begin notifying owners of the affected vehicles on or around Feb. 28, 2018.

In these instances, owners will be advised they should bring their cars to an authorized Jaguar dealer to replace the passenger frontal air bag assemblies free of charge.

adminLate-model Jaguars Being Recalled Over Air Bag Danger

JAGUAR RECALLS F-PACE AGAIN FOR INSTRUMENT CLUSTERS: Jaguar recalls 3,000 F-PACE SUVs that should have been recalled before for blank instrument clusters

Car Complaints – January 26, 2018

JAGUAR RECALLS F-PACE AGAIN FOR INSTRUMENT CLUSTERS: Jaguar recalls 3,000 F-PACE SUVs that should have been recalled before for blank instrument clusters

Jaguar is recalling 3,000 model year 2017-2018 F-PACE SUVs as part of an expansion of a previous recall.

The automaker says the instrument clusters may go blank while driving, leaving drivers unable to see vehicle speed, warning lights and other important details…

Read the entire article on the Car Complaints website

Sean ReyesJAGUAR RECALLS F-PACE AGAIN FOR INSTRUMENT CLUSTERS: Jaguar recalls 3,000 F-PACE SUVs that should have been recalled before for blank instrument clusters

JAGUAR XF AND LAND ROVER RANGE ROVER RECALLED FOR TAKATA AIRBAGS

Car Complaints – January 22, 2018

JAGUAR XF AND LAND ROVER RANGE ROVER RECALLED FOR TAKATA AIRBAGS

Land Rover is recalling more than 36,500 vehicles as part of a Takata airbag recall expansion of 3.3 million airbag inflators at risk of exploding when they deploy, even in a minor crash. The Jaguar and Land Rover passenger airbags are at risk of exploding due to a combination of age, moisture and the condition of the metal inflators…

Read the entire article on the Car Complaints website

Sean ReyesJAGUAR XF AND LAND ROVER RANGE ROVER RECALLED FOR TAKATA AIRBAGS

Jaguar Land Rover recalls vehicles with defective instrument clusters [Video]

Hello, and welcome to another vehicle recall update.

Jaguar Land Rover has recalled more than twenty-one thousand vehicles potentially equipped with defective instrument clusters. The campaign affects 2017 Range Rover and Range Rover Sport sport utility vehicles. The automaker suspects all of the models referenced in the recall have the defective equipment installed.

The affected vehicles likely contain thin film transistor instrument clusters that go blank intermittently during operation due to a software error. Engineers discovered the issue following the receipt of numerous customer complaints.

Jaguar Land Rover has directed dealers to refresh the software in the recalled vehicles. The car company intends to notify owners on or around December fifteenth, two thousand and seventeen.

Stay tuned for more vehicle recall breaking news.

adminJaguar Land Rover recalls vehicles with defective instrument clusters [Video]

New Jaguar recalls pertain to XJ air bag issues

 

Mahwah, NJ—July 6, 2017—In a new recall, Jaguar has addressed airbag software in thousands of its XJ vehicles. According to a posting on Car Complaints, the affected autos were from the model years of 2010 and 2011, and the software in the restraint control module was said to not allow them to function properly. The recall follows an investigation into the calibration of these systems, which changed after an improper update.

The recall is set to begin this August and will, as the source said, make up for the fact that the warranty period has expired in these vehicles. Fixing these vehicles will involve updating the software to reflect the correct calibration, and therefore help reduce air bag deployment issues in the event of impact.

Earlier this year, the Jaguar XJ was part of a different air bag-related recall. A Research.com piece on the action said that these vehicles were produced between September and October in 2016 and had issues with the deflators instead of the software.

In both cases, the danger arose from a possible flaw that would keep the airbag from expanding correctly, and the earlier recall specifically involved the passenger side air bag. This recall had a manufacturer number of J080 and a National Highway Traffic Safety Administration recall number of 16V943000.

Unlike the more recent recall, this previous one, submitted to the NHTSA on Dec. 22, 2016, only pertained to 16 vehicles, though 100 percent of these were estimated to have the defect, according to a Part 573 Safety Recall Report for the action.

The France-based manufacturer of the key recall component was NCS Pyrotechnie et Technologies SAS, and the original owner notification date was given as Feb. 20, almost a month after the initial dealer notification date of Dec. 28.

adminNew Jaguar recalls pertain to XJ air bag issues

Jaguar Recalls XJ Over Airbag Software Issues

Car Complaints – July 4, 2017

Jaguar Recalls XJ Over Airbag Software Issues

Jaguar is recalling nearly 5,000 model year 2010-2011 XJ cars to fix airbag problems. The XJ cars may have incorrect airbag-related software if dealers updated the systems incorrectly.
The automaker opened an investigation in May after receiving a report from a dealer concerning frontal airbags that failed to deploy properly. Engineers determined the restraint control module had incorrect software, yet the supplier showed the original software installed in the car was correct.
Jaguar discovered the car had been worked on by a dealership that updated the software by using the wrong calibration. Although no problems have been reported in the U.S., Jaguar determined enough of a safety risk exists to order a recall…

Read the entire article on the Car Complaints website

Sean ReyesJaguar Recalls XJ Over Airbag Software Issues