Volkswagen Recalls 2019 Beetles For Brake Warning Issue

Laguna Hills, CA – March 25, 2019 – Volkswagen Group of America is recalling certain 2019 Beetle and Beetle Convertible vehicles. When a brake system failure occurs, the dashboard instrument display may not provide a visual warning, which could lead to loss of vehicle control, increasing the risk of a crash. As many as 4,064 vehicles may be affected by this issue.

The Defect

According to the National Highway Traffic Safety Administration Report, the instrument cluster may not provide a visual warning when a brake system failure is detected. Because the driver will not be alerted by a warning light when the malfunction occurs, the driver may lose control of the vehicle during emergency braking, increasing the risk of a crash.  Vehicles without a brake pad wear indicator built during a certain production period with a specific software coding are affected, while those with brake pad wear indicators are not.

Timeline of Events

Vehicle claims concerning this issue were first received by Volkswagen Sept. 3, 2018. Analysis of the situation began immediately.

Between Dec. 7, 2018 and Jan. 8, 2019 the issue was discussed by the Pre-Product Safety Committee in Mexico, resulting in a request for more information.

The matter was then presented to the Product Safety Committee Jan. 11 in Mexico, and further details were requested.

The Joint Product Safety Committee of Wolfsburg and Mexico addressed the issue Feb. 6. After determining that the indicator-free vehicles didn’t comply with pertinent safety standards, the committee decided to conduct a recall.

The Solution

The recall began March 7, 2019. Volkswagen will notify owners, and dealers will update the instrument cluster software, free of charge. A very small number of vehicles will also receive a new instrument cluster.

Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 90L8. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V094000.

Sean ReyesVolkswagen Recalls 2019 Beetles For Brake Warning Issue

Volkswagen Recalls More Than 100,000 Vehicles Equipped With Defective Takata Air Bags

Herndon, Va. – February 28, 2019 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain:

  • 2015 Passat
  • 2015-2016 Eos
  • 2015-2017 CC
  • 2016-2017 TT Roadster
  • TT Coupe
  • 2017 Audi R8 Coupe
  • R8 Spyder vehicles

This is part of a vast and ongoing scheduled recall of vehicles with Takata air bags. The potential number of units affected is 119,394.

The defect

According to the NHTSA Safety Report filed January 11, the non-desiccated ammonium nitrate used as a propellant in the air bag inflators in the passenger side airbags of these vehicles poses a risk at some point in the future for all vehicles thus equipped.

If the driver’s frontal air bag deploys, the defective inflator could potentially rupture. The degrading ammonium nitrate present in the propellant wafers may explode under excessive internal pressure in the event of a crash which causes deployment of the driver’s frontal air bag.

In very rare cases, the explosion might mean that metal fragments could pass through the air bag cushion material and go flying into the interior of the vehicle from the passenger front side, potentially striking the vehicle occupants and conceivably resulting in serious injury or death.

This recall is part of a massive worldwide recall of vehicles with Takata airbags that is being conducted in waves starting with the vehicles that are at highest risk of propellant degradation (older vehicles and vehicles in Zones 1, 2, and 3.) 

All test ruptures reported by Takata to date have occurred on inflators returned from regions subject to high absolute humidity.

Timeline of events

The filing was made as required per the NHTSA Coordinated Remedy Order. The date of determination for Audi was January 2, and the date of determination for Volkswagen was January 9, 2019.

Volkswagen will cooperate with NHTSA to prioritize and stagger vehicle repairs by joining NHTSA’s coordinated remedy program. The remedy components for this defect are not ammonium-nitrate based accelerant air bag inflators.

According to Consumer Reports, the investigation began in 2008, after reports of exploding air bags and flying metal shrapnel surfaced.

The cause turned out to be degraded propellant wafers in the air bag inflators manufactured by Takata, which were installed in millions of cars between 2002 and 2015. 

Vehicles made by 19 different automakers have been recalled in what may turn out to be the largest and most complex safety recall in U.S. history.

The solution

The recall is expected to begin in March 2019. Volkswagen will notify owners by mail, and be instructed to take their vehicle to an authorized Audi dealer.

Dealers will replace the driver’s frontal air bag inflator with an alternative part, free of charge. Audi and Volkswagen are excluding reimbursement for costs associated with replacement of air bag inflators. 

The Audi recalled component description is 4S0.880.201, and the Volkswagen’s part numbers are 3C8.880.201 and 561.880.201

The NHTSA Campaign Number for these recalls is 19V014000.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Sean ReyesVolkswagen Recalls More Than 100,000 Vehicles Equipped With Defective Takata Air Bags

Volkswagen Recalls More Than 500 Golf R Vehicles Due to Potential Fuel Line Break

Laguna Hills, CA – December 27, 2018 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R vehicles due to a potential fuel leak. Recalled vehicles have been manufactured with fuel lines built in a specific time period with dimensional deviations that may affect the correct function of the guiding sleeve. The potential number of units affected is 516.

The Defect

According to the NHTSA Recall Safety Report, due to dimensional deviations at the fuel line, the guiding sleeve that is used in production to support the assembly of the quick connector may be distorted. If this happens, the connection may appear securely locked due to friction (caused by the distorted guiding sleeve) instead of being positively locked. Because of this defect, the underhood fuel supply hose quick connector may not be securely attached to the fuel supply line.

There is a risk that the fuel line may open at the quick connector, causing it to detach from the fuel supply line in the engine bay. This can result in a fuel leak which may cause fuel to enter into the engine compartment. A fuel leak in the engine compartment (and thus in the presence of an ignition source) can increase the risk of a fire. The customer may recognize a fuel odor in the vehicle if a leak occurs.

Timeline of Events

On June 23, 2018, the first loose connection was found in the field and analysis process started immediately with the first checks in factory conducted. On August 08, 2018, the first claimed field parts were received and deeper part analysis started. Between August 08, 2018 and November 05, 2018, there was intensive testing and analysis process carried out to identify the root cause of the issue. Simultaneously, additional checks were implemented in vehicle factory and at supplier. On November 05, 2018, the topic was presented in Pre Product Safety Committee of Volkswagen AG and further details were requested.

On November 09, 2018, the topic was presented in Product Safety Committee of Volkswagen AG, subsequent to which a detailed analysis was carried out regarding the root cause and a clear identification of potentially affected vehicles. On November 28, 2018, the topic was presented in the Volkswagen AG Product Safety Committee where determination of defect was made, and a voluntary recall decided upon

The Solution

Volkswagen will notify owners, and dealers will inspect the affected fuel line connection. The guiding sleeve will be removed, and a tension test will be performed to assure secure locking. This work will be performed free of charge to customers. Volkswagen will not offer a reimbursement program under this recall. The recall is expected to begin December 20, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 20Bi. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-868.

Sean ReyesVolkswagen Recalls More Than 500 Golf R Vehicles Due to Potential Fuel Line Break

Volkswagen Recalls More Than 1,000 Vehicles Due to Potential Fuel Leak

Laguna Hills, CA – December 24, 2018 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi TT Roadster, TT Coupe, A3 Sedan and A3 Cabriolet vehicles due to a fault in the fuel line connection. The potential number of units affected is 1,104.

The defect

According to the NHTSA Recall Safety Report, recalled vehicles were manufactured between March 9, 2018 and April 13, 2018 and have received fuel lines built in a specific time period where dimensional deviations in production may have occurred.

These vehicles are also equipped with a guiding sleeve for the assembly of the fuel line to the quick connector. Due to the dimensional deviations at the fuel line, the guiding sleeve may not be leak-proof at the connection point.

The underhood fuel supply hose quick connector may also not be securely attached to the fuel supply line, creating a risk that the fuel line may open at the quick connector, which may cause fuel to leak into the engine compartment.

Leaking fuel in the presence of an ignition source may result in a fire. The customer may recognize a fuel odor in the vehicle prior to fuel igniting.

Timeline of events

On September 20, 2018, the U.S. market was made aware of a possible issue and began working to obtain additional information. On October 5, 2018, the U.S. market informed AUDI AG about a few single field cases on 2018 MY Audi A3 vehicles (vehicles with production dates in early April 2018).

The regular fault elimination process was started. On November 1, 2018, Audi received information from Volkswagen AG about a similar issue occurring on certain Volkswagen brand vehicles. The Audi AG Product Safety Committee was subsequently informed.

Between November 5 and 27, 2018, Audi AG conducted an investigation of field incidents, and an analysis regarding root cause, scope, influences and impacts.

The results were such that on November 28, 2018, the Audi AG Product Safety Committee made the determination of a safety defect and decided to conduct a voluntary recall.

The solution

Volkswagen will notify owners, and Audi dealers will inspect the affected fuel line connection. The guiding sleeve will be removed, and a tension test will be performed to assure secure locking. The dealers will secure the fuel line connection, as necessary, free of charge.

The recall is expected to begin December 20, 2018. The NHTSA Campaign Number for this recall is 18V-863.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Sean ReyesVolkswagen Recalls More Than 1,000 Vehicles Due to Potential Fuel Leak

Volkswagen Recalls a Dozen Audi Vehicles for Improperly Fastened Airbags

Laguna Hills, CA – December 10, 2018 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 all-road vehicles due to potential, improperly tightened airbag module mounting screws. The potential number of units affected is 12.

The defect

According to the NHTSA Recall Safety Report, one of the four passenger airbag module mounting screws may not have been torqued to the correct specification during production.

In a crash with passenger airbag deployment, an improperly torqued screw may cause the airbag housing in the instrument cluster to deform.

This can change how the airbag unfolds during deployment and result in the airbag not providing protection as intended, leading to an increased risk of injury to the front passenger seat occupant.

Timeline of events

On September 25, 2018, the Audi Product Safety Committee was informed that road vehicle testing showed abnormalities in passenger airbag mounting screw connection.

Between October and November 2018, the issue was evaluated. This process included detailed testing and investigation regarding root cause, impact, scope and affected vehicles.

The recall condition was determined to be the result of human error during passenger airbag assembly. All affected vehicles can be traced to airbag assembly by one factory employee.

The recall population was determined by reviewing screw data logs and samples tests. On all other (unaffected) vehicles, the screw connection was tightened properly.

On November 19, 2018, the Audi Product Safety Committee made a determination of a safety defect and decided to conduct a safety recall. The relevant tool for airbag mounting has been modified so that this type of error cannot occur in the future.

The solution

Volkswagen will notify owners and dealers in mid-January, and the affected passenger airbag screw connection will be inspected and, if necessary, correctly tightened to the required torque specification.

Also, the screw will be replaced if necessary, free of charge. The recall is expected to begin January 26, 2019. The NHTSA Campaign Number for this recall is 18V-836.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Sean ReyesVolkswagen Recalls a Dozen Audi Vehicles for Improperly Fastened Airbags

Volkswagen Recalls 8,416 Vehicles for Breaking Bolt Problem

 

U.S. – Aug. 27, 2018 – According to Consumer Affairs, the Volkswagen Group of America Inc. is recalling certain 2017 and 2018 models for a potential brake issue. Consumers and dealerships will be notified of the problem, which could lead to injury or a crash if not properly addressed for repairs and replacement. More than 8,400 cars are involved in the recall.

The Defect

Mounting bolts found in the brake caliper bracket could have a deficiency due to a manufacturing issue. The fasteners directly affect how the brake system operates. If loose or not installed correctly, drivers could potentially lose the ability to brake or control the vehicles, causing a crash or injury to those inside the car.

According to How Stuff Works, the brake calipers are part of the mechanism that squeezes break pads against the brake rotor. Most modern vehicles have disc brake systems in the front, and often in the back, where these calipers would be found. Break fluid is released when the brake pedal is operated, which causes friction between pad and rotor. As the rotor slows down, so does the wheel, completing the braking system. If there’s a compromise in the power of the friction, it’s known as brake fade. So when the caliper potentially has loose bolts, this can put the metal caliper off-kilter to the rotor. The driver will be unable to use brakes correctly, resulting in loss of control or a crash.

When Volkswagen notifies the owners, they will offer replacement parts and complimentary repairs. This includes tightening the brake caliper bolts or re-torqueing them. Mechanics can also check bleeder valves, brake hose bolts and fasteners to ensure all parts are in correct working order. On certain Passat models, the braking cable will also be checked.

Timeline of Events

Earlier this month, Volkswagen made the announcement to recall the vehicles. Those included are some 2018 Volkswagen Atlas models and 2017-2018 Volkswagen Passat vehicles. In total, 8,416 cars are involved in this particular recall.

The official recall is expected to begin by October 14, when owners will be notified, and repairs will start to be offered.

Earlier this year, there was an international recall of more than 700,000 Volkswagen vehicles, according to Industry Week. There was an issue with built-in lights that could potentially short circuit. This ran the risk of causing damage to parts of the roof and even fires to the interior of the cars. Models part of the recall were specific Tiguan and Touran vehicles manufactured before July 5 of this year. There is an ongoing investigation into the issue before the cars are officially asked to be brought in for repairs by Volkswagen spokespeople. Drivers in this instance were asked to watch for visible signs of singeing on the roof panels.

Volkswagen vehicles have undergone several recalls this summer, including another 124,000 electric cars. These Volkswagen, Audi and Porsche automobiles had potential carcinogenic cadmium in the batteries that need to be fixed or replaces due to poisoning risk over time.

The Solution

Volkswagen announced plans to directly notify owners of the potential airbag problem. If auto dealerships and drivers would like more information, they can contact the National Highway Traffic Safety Administration (NHTSA), which can be reached via their website. Costumers who would like to contact Volkswagen directly in the US can call their helpline at 1-800-893-5298. The recall number provided by Volkswagen is 46H6.

Sean ReyesVolkswagen Recalls 8,416 Vehicles for Breaking Bolt Problem

Mazda recalls vehicles with defective air bags

 

Washington, D.C. – July 10, 2018 – Mazda North American Operations has recalled almost 270,000 vehicles potentially equipped with defective Takata air bag assemblies, according to documentation given to the National Highway Transportation Safety Administration. The campaign involves multiple models, including:

  • 2003-2008 Mazda Mazda6 sedans produced between May 29, 2002, and May 5, 2008.
  • 2006-2007 Mazda Mazdaspeed6 performance sedans produced between June 1, 2005, and June 29, 2007.
  • 2004-2006 Mazda MPV station wagons produced between Aug. 20, 2003, and April 28, 2008.

The Japanese automaker suspects just 1 percent of the vehicles referenced in the recall contain the defective components.

The Defect

Affected vehicles contain air bag assemblies featuring Takata air bag inflators with ammonium nitrate-based propellant that is susceptible to degradation when exposed to high heat or humidity. In the event that propellant breakdown does occur, the inflator may explode upon air bag deployment, sending metal shards flying throughout the vehicle cabin. This defect therefore poses great danger to occupants.

The Takata air bag assemblies involved in this action are part of a larger recall campaign stretching back more than five years and involving 37 million vehicles across a dozen or so brands, according to the NHTSA. The agency has linked 23 deaths and more than 300 injuries to these components.

Timeline of Events

The NHTSA and Takata met May 4, 2016, to discuss the possibility of recalling vehicles with non-desiccated phase-stabilized ammonium nitrate front air bag inflators. These models had not been included previous recall campaigns. The two parties ultimately decided to recall these vehicles. Almost two weeks later, the air bag vendor submitted an official defect information report to the NHTSA.

On May 17, 2018, Takata informed Mazda of the forthcoming action. Members of the Mazda Quality Audit Committee convened a day after this communication and chose to conduct a recall campaign that included a number of models equipped with PSAN inflators. Dealers managed to install temporary replacements in all of these vehicles.

On June 15, 2018, permanent replacement air bag inflators became available, prompting the automaker to issue another recall.

The car company informed dealers of the recall July 3, 2018, according to a notification email submitted to the NHTSA.

The Solution

Mazda has directed dealers to replace the air bag inflators in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. The vehicle manufacturer intended to reach out to owners via first-class mail by July 6, 2018.

Those in need of additional assistance can speak with Mazda customer service personnel by calling (800) 222-5500 and selecting option four. Callers should use the internal recall reference code 2618F. Owners can also connect with the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesMazda recalls vehicles with defective air bags

Volkswagen recalls vehicles with defective air bags

 

Auburn Hills, Mich. – July 10, 2018 – Volkswagen Group of America has recalled more than 800 vehicles potentially equipped with defective air bag assemblies, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Volkswagen Atlas sport utility vehicles produced between April 18, 2018, and May 3, 2018, along with 2018 Volkswagen Tiguan SUVs manufactured between March 10, 2018, and May 19, 2018.

The German automaker is unsure just how many of the vehicles actually contain the defective components.

The Defect

Affected models feature frontal air bag assemblies that may unfold improperly or tear during deployment. This defect drastically increases the likelihood of injury in the event of an accident and therefore poses a serious hazard to occupants. However, Volkswagen has yet to receive reports connecting the problematic components to any collisions or injuries.

Timeline of Events

On April 17, 2018, Key Safety Systems of Mexico, an air bag supplier, informed Volkswagen of Mexico that some of its shipped assemblies failed to pass conformity of product tests. The vendor initiated root cause internal analysis following this communication.

On May 7, 2018, members of the Volkswagen of Mexico Preproduct Safety Committee convened to evaluate the issue. The group decided that further analysis was required and referred the matter to its global counterpart, the Volkswagen AG Preproduct Safety Committee.

Nine days later, the Volkswagen AG PPSC received a report that revealed vehicles assembled at the company’s plant in Chattanooga, Tennessee had been equipped with seemingly defective air bags. This prompted the Volkswagen of Mexico Product Safety Group to intervene on May 17, 2018. This group, in conjunction its global peer, decided on May 30, 2018, that the defect posed a serious hazard to occupants and therefore warranted a voluntary safety recall.

The Solution

Volkswagen will direct dealers to replace the frontal air bags in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The automaker intends to inform dealers of the forthcoming action Aug. 2, 2018, and reach out to owners via first-class mail Aug. 3, 2018. Owners in need of assistance prior to the start of the recall can reach Volkswagen customer service by calling (800) 893-5298. Callers should use the internal recall reference codes 69W8 and 69W9. Owners can also connect with the NHTSA through its Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesVolkswagen recalls vehicles with defective air bags