Volkswagen Recalls More Than 1,000 Vehicles Due to Potential Fuel Leak

Laguna Hills, CA – December 24, 2018 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi TT Roadster, TT Coupe, A3 Sedan and A3 Cabriolet vehicles due to a fault in the fuel line connection. The potential number of units affected is 1,104.

The Defect

According to the NHTSA Recall Safety Report, recalled vehicles were manufactured between March 9, 2018 and April 13, 2018 and have received fuel lines built in a specific time period where dimensional deviations in production may have occurred. These vehicles are also equipped with a guiding sleeve for the assembly of the fuel line to the quick connector. Due to the dimensional deviations at the fuel line, the guiding sleeve may not be leak-proof at the connection point.

The underhood fuel supply hose quick connector may also not be securely attached to the fuel supply line, creating a risk that the fuel line may open at the quick connector, which may cause fuel to leak into the engine compartment. Leaking fuel in the presence of an ignition source may result in a fire. The customer may recognize a fuel odor in the vehicle prior to fuel igniting.

Timeline of Events

On September 20, 2018, the U.S. market was made aware of a possible issue and began working to obtain additional information. On October 05, 2018, the U.S. market informed AUDI AG about a few single field cases on 2018 MY Audi A3 vehicles (vehicles with production dates in early April 2018). The regular fault elimination process was started. On November 01, 2018, Audi received information from Volkswagen AG about a similar issue occurring on certain Volkswagen brand vehicles. The Audi AG Product Safety Committee was subsequently informed.

Between November 5 and 27, 2018, Audi AG conducted an investigation of field incidents, and an analysis regarding root cause, scope, influences and impacts, and the results were such that on November 28, 2018, the Audi AG Product Safety Committee made the determination of a safety defect and decided to conduct a voluntary recall.

The Solution

Volkswagen will notify owners, and Audi dealers will inspect the affected fuel line connection. The guiding sleeve will be removed, and a tension test will be performed to assure secure locking. The dealers will secure the fuel line connection, as necessary, free of charge. The recall is expected to begin December 20, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen’s number for this recall is 20BK.  Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-863.

Sean ReyesVolkswagen Recalls More Than 1,000 Vehicles Due to Potential Fuel Leak

Volkswagen Recalls a Dozen Audi Vehicles for Improperly Fastened Airbags

 

Laguna Hills, CA – December 10, 2018 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles due to possibly improperly tightened airbag module mounting screws. The potential number of units affected is 12.

The Defect

According to the NHTSA Recall Safety Report, one of the four passenger airbag module mounting screws may not have been torqued to the correct specification during production. In a crash with passenger airbag deployment, an improperly torqued screw may cause the airbag housing in the instrument cluster to deform. This can change how the airbag unfolds during deployment and result in the airbag not providing protection as intended, leading to an increased risk of injury to the front passenger seat occupant.

Timeline of Events

On September 25, 2018, the Audi Product Safety Committee was informed that road vehicle testing showed abnormalities in passenger airbag mounting screw connection. Between October and November 2018, the issue was evaluated. This process included detailed testing and investigation regarding root cause, impact, scope and affected vehicles. The recall condition was determined to be the result of human error during passenger airbag assembly. All affected vehicles can be traced to airbag assembly by one factory employee. The recall population was determined by reviewing screw data logs and samples tests. On all other (unaffected) vehicles, the screw connection was tightened properly. On November 19, 2018, the Audi Product Safety Committee made a determination of a safety defect and decided to conduct a safety recall. The relevant tool for airbag mounting has been modified so that this type of error cannot occur in the future.

The Solution

Volkswagen will notify owners and dealers in mid-January, and the affected passenger airbag screw connection will be inspected and, if necessary, correctly tightened to the required torque specification. Also, the screw will be replaced if necessary, free of charge. The recall is expected to begin January 26, 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen’s number for this recall is 69Y4. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-836.

Sean ReyesVolkswagen Recalls a Dozen Audi Vehicles for Improperly Fastened Airbags

Volkswagen Recalls 8,416 Vehicles for Breaking Bolt Problem

 

U.S. – Aug. 27, 2018 – According to Consumer Affairs, the Volkswagen Group of America Inc. is recalling certain 2017 and 2018 models for a potential brake issue. Consumers and dealerships will be notified of the problem, which could lead to injury or a crash if not properly addressed for repairs and replacement. More than 8,400 cars are involved in the recall.

The Defect

Mounting bolts found in the brake caliper bracket could have a deficiency due to a manufacturing issue. The fasteners directly affect how the brake system operates. If loose or not installed correctly, drivers could potentially lose the ability to brake or control the vehicles, causing a crash or injury to those inside the car.

According to How Stuff Works, the brake calipers are part of the mechanism that squeezes break pads against the brake rotor. Most modern vehicles have disc brake systems in the front, and often in the back, where these calipers would be found. Break fluid is released when the brake pedal is operated, which causes friction between pad and rotor. As the rotor slows down, so does the wheel, completing the braking system. If there’s a compromise in the power of the friction, it’s known as brake fade. So when the caliper potentially has loose bolts, this can put the metal caliper off-kilter to the rotor. The driver will be unable to use brakes correctly, resulting in loss of control or a crash.

When Volkswagen notifies the owners, they will offer replacement parts and complimentary repairs. This includes tightening the brake caliper bolts or re-torqueing them. Mechanics can also check bleeder valves, brake hose bolts and fasteners to ensure all parts are in correct working order. On certain Passat models, the braking cable will also be checked.

Timeline of Events

Earlier this month, Volkswagen made the announcement to recall the vehicles. Those included are some 2018 Volkswagen Atlas models and 2017-2018 Volkswagen Passat vehicles. In total, 8,416 cars are involved in this particular recall.

The official recall is expected to begin by October 14, when owners will be notified, and repairs will start to be offered.

Earlier this year, there was an international recall of more than 700,000 Volkswagen vehicles, according to Industry Week. There was an issue with built-in lights that could potentially short circuit. This ran the risk of causing damage to parts of the roof and even fires to the interior of the cars. Models part of the recall were specific Tiguan and Touran vehicles manufactured before July 5 of this year. There is an ongoing investigation into the issue before the cars are officially asked to be brought in for repairs by Volkswagen spokespeople. Drivers in this instance were asked to watch for visible signs of singeing on the roof panels.

Volkswagen vehicles have undergone several recalls this summer, including another 124,000 electric cars. These Volkswagen, Audi and Porsche automobiles had potential carcinogenic cadmium in the batteries that need to be fixed or replaces due to poisoning risk over time.

The Solution

Volkswagen announced plans to directly notify owners of the potential airbag problem. If auto dealerships and drivers would like more information, they can contact the National Highway Traffic Safety Administration (NHTSA), which can be reached via their website. Costumers who would like to contact Volkswagen directly in the US can call their helpline at 1-800-893-5298. The recall number provided by Volkswagen is 46H6.

Sean ReyesVolkswagen Recalls 8,416 Vehicles for Breaking Bolt Problem

124,000 electric and hybrid cars may be recalled by Volkswagen

 

Germany – Aug. 10, 2018 – More than 124,000 may be recalled from the Volkswagen, which also includes Audi and Porsche. The Volkswagen Group confirmed on Aug. 10, 2018, that they are working with the German Federal Motor Transport Authority (KBA) to rectify the situation and provide solutions for moving forward. The default is potentially found in electric and hybrid cars. There is an ongoing investigation that a charger component in these vehicles may have poisonous cadmium present.

The Defect
Battery chargers in electric and hybrid VW, Audi and Porsche vehicles may have carcinogenic components that can affect the health and safety of consumers. Each battery in the vehicles has 0.008 grams of the material in question.

According to OSHA, cadmium was first discovered in Germany in 1817 and is commonly used in lithium-ion batteries. If exposed to direct cadmium, the metal is known to increase the risk for cancer and do damage to various body systems.

The KBA states that exposure is unlikely, as the cadmium is housed inside protective metal, which is inside another layer of additional material.

Timeline of Events
Between 2013 and June 2018, an unidentified supplier delivered batteries that were potentially to be used by Volkswagen, Audi and Porsche in Germany. By July 20, the Wolfsberg Group, a non-governmental association of 13 global banks, flagged the issue and alerted authorities to the problem.

As of July 2018, production of future vehicles with the cadmium component was halted immediately until a resolution can be reached. The charger part has since been replaced with a cadmium-free component.

The Solution
Affected drivers and vehicle owners are said to not be directly in danger from this potential recall, according to the Wolfsberg Group.

Spokespeople from VW are working toward a final confirmation that these vehicles will be recalled from manufacturers and customers. Although the recall seems to be international and focused in Germany, U.S. owners can also reach out to the NHTSA directly using the agency’s toll-free Vehicle Safety Hotline at (888) 327-4236.

Sean Reyes124,000 electric and hybrid cars may be recalled by Volkswagen

Mazda recalls vehicles with defective air bags

 

Washington, D.C. – July 10, 2018 – Mazda North American Operations has recalled almost 270,000 vehicles potentially equipped with defective Takata air bag assemblies, according to documentation given to the National Highway Transportation Safety Administration. The campaign involves multiple models, including:

  • 2003-2008 Mazda Mazda6 sedans produced between May 29, 2002, and May 5, 2008.
  • 2006-2007 Mazda Mazdaspeed6 performance sedans produced between June 1, 2005, and June 29, 2007.
  • 2004-2006 Mazda MPV station wagons produced between Aug. 20, 2003, and April 28, 2008.

The Japanese automaker suspects just 1 percent of the vehicles referenced in the recall contain the defective components.

The Defect

Affected vehicles contain air bag assemblies featuring Takata air bag inflators with ammonium nitrate-based propellant that is susceptible to degradation when exposed to high heat or humidity. In the event that propellant breakdown does occur, the inflator may explode upon air bag deployment, sending metal shards flying throughout the vehicle cabin. This defect therefore poses great danger to occupants.

The Takata air bag assemblies involved in this action are part of a larger recall campaign stretching back more than five years and involving 37 million vehicles across a dozen or so brands, according to the NHTSA. The agency has linked 23 deaths and more than 300 injuries to these components.

Timeline of Events

The NHTSA and Takata met May 4, 2016, to discuss the possibility of recalling vehicles with non-desiccated phase-stabilized ammonium nitrate front air bag inflators. These models had not been included previous recall campaigns. The two parties ultimately decided to recall these vehicles. Almost two weeks later, the air bag vendor submitted an official defect information report to the NHTSA.

On May 17, 2018, Takata informed Mazda of the forthcoming action. Members of the Mazda Quality Audit Committee convened a day after this communication and chose to conduct a recall campaign that included a number of models equipped with PSAN inflators. Dealers managed to install temporary replacements in all of these vehicles.

On June 15, 2018, permanent replacement air bag inflators became available, prompting the automaker to issue another recall.

The car company informed dealers of the recall July 3, 2018, according to a notification email submitted to the NHTSA.

The Solution

Mazda has directed dealers to replace the air bag inflators in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. The vehicle manufacturer intended to reach out to owners via first-class mail by July 6, 2018.

Those in need of additional assistance can speak with Mazda customer service personnel by calling (800) 222-5500 and selecting option four. Callers should use the internal recall reference code 2618F. Owners can also connect with the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesMazda recalls vehicles with defective air bags

Volkswagen recalls vehicles with defective air bags

 

Auburn Hills, Mich. – July 10, 2018 – Volkswagen Group of America has recalled more than 800 vehicles potentially equipped with defective air bag assemblies, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Volkswagen Atlas sport utility vehicles produced between April 18, 2018, and May 3, 2018, along with 2018 Volkswagen Tiguan SUVs manufactured between March 10, 2018, and May 19, 2018.

The German automaker is unsure just how many of the vehicles actually contain the defective components.

The Defect

Affected models feature frontal air bag assemblies that may unfold improperly or tear during deployment. This defect drastically increases the likelihood of injury in the event of an accident and therefore poses a serious hazard to occupants. However, Volkswagen has yet to receive reports connecting the problematic components to any collisions or injuries.

Timeline of Events

On April 17, 2018, Key Safety Systems of Mexico, an air bag supplier, informed Volkswagen of Mexico that some of its shipped assemblies failed to pass conformity of product tests. The vendor initiated root cause internal analysis following this communication.

On May 7, 2018, members of the Volkswagen of Mexico Preproduct Safety Committee convened to evaluate the issue. The group decided that further analysis was required and referred the matter to its global counterpart, the Volkswagen AG Preproduct Safety Committee.

Nine days later, the Volkswagen AG PPSC received a report that revealed vehicles assembled at the company’s plant in Chattanooga, Tennessee had been equipped with seemingly defective air bags. This prompted the Volkswagen of Mexico Product Safety Group to intervene on May 17, 2018. This group, in conjunction its global peer, decided on May 30, 2018, that the defect posed a serious hazard to occupants and therefore warranted a voluntary safety recall.

The Solution

Volkswagen will direct dealers to replace the frontal air bags in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The automaker intends to inform dealers of the forthcoming action Aug. 2, 2018, and reach out to owners via first-class mail Aug. 3, 2018. Owners in need of assistance prior to the start of the recall can reach Volkswagen customer service by calling (800) 893-5298. Callers should use the internal recall reference codes 69W8 and 69W9. Owners can also connect with the NHTSA through its Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesVolkswagen recalls vehicles with defective air bags

Volkswagen recalls vehicles with defective air bags

 

Auburn Hills, Mich. – July 5, 2018 – Volkswagen Group of America has recalled more than 2,500 vehicles potentially equipped with defective air bag assemblies, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects multiple models, including:

  • 2003 Volkswagen EuroVan and EuroVan Camper minivans produced between July 15, 2002, and Aug. 21, 2002.
  • 2003 Volkswagen EuroVan Chassis produced between July 22, 2002, and Aug. 13, 2002.
  • 2003 Volkswagen Golf hatchbacks produced between Oct. 29, 20002, and Dec. 18, 2002.
  • 2003 Volkswagen Jetta sedans produced between Aug. 14, 2002, and Sept. 28, 2002.
  • 2003 Volkswagen Jetta Wagons produced between July 25, 2002, and Aug. 10, 2002.
  • 2003 Volkswagen Passat sedans produced between June 27, 2002, and Sept. 5, 2002.

The German automaker suspects all of the models named in the recall contain the defective safety features.

The Defect

Affected vehicles contain front air bag assemblies with inflators prone to humidity-driven propellant deterioration. In the event that this phenomenon occurs, the metal inflator my explode during air bag deployment, sending shrapnel flying throughout the vehicle cabin. The defect therefore poses a serious hazard to occupants. However, Volkswagen has yet to receive field reports connecting the defective air bag components to any accidents or injuries.

Timeline of Events

In November 2017, Volkswagen, in partnership with its air bag supplier, the ZF Group, launched an investigation following an apparent inflator rupture in the Chinese market. The inquiry revealed that such an event had not unfolded. However, the two companies decided to conduct further tests in house to assess the potential for inflator rupture. These analyses, which began in January 2018 and concluded in March 2018, revealed that humidity-related propellant deterioration was possible. This prompted the ZF Group to launch its own series of tests.

Soon after the vendor initiated its internal inquiry, it received word of another possible inflator rupture. The parts installed in the vehicles were from a suspect lot produced in 2002. This allowed Volkswagen and the ZF Group to narrow down the population of affected vehicles.

The Volkswagen Pre Product Safety Committee reviewed the matter May 14, 2018, and requested additional information. Following the delivery of this data, the issue was passed to the Product Safety Committee, whose members determined on June 6, 2018, that a voluntary recall campaign was necessary.

The Solution

Volkswagen will direct dealers to replace the frontal air bag inflators in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The automaker intends to notify both dealers and owners of the forthcoming Aug. 12, 2018. Owners in need of assistance prior to the start of the recall can reach out to Volkswagen customer service personnel by calling (800) 893-5298. They can also connect with the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesVolkswagen recalls vehicles with defective air bags

Volkswagen recalls vehicles with defective brake components

 

Auburn Hills, Mich. – July 5, 2018 – Volkswagen Group of America has recalled more than 10,000 vehicles potentially equipped with defective brake components, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects models across multiple brands, including:

  • 2018 Audi Q5 sport utility vehicles produced between March 20, 2018, and May 12, 2018.
  • 2018 Audi SQ5 performance sport utility vehicles produced between March 20, 2018, and May 11, 2018.
  • 2018 Volkswagen Atlas sport utility vehicles produced between April 9, 2018, and June 4, 2018.
  • 2018 Volkswagen Beetle sedans and convertibles produced between March 21, 2018, and May 16, 2018.
  • 2018 Volkswagen GTI hatchbacks produced between March 21, 2018, and May 23, 2018.
  • 2018 Volkswagen Golf hatchbacks produced between March 21, 2018, and May 25, 2018.
  • 2018 Volkswagen Golf SportWagen sedans produced between March 21, 2018, and May 23, 2018.
  • 2018 Volkswagen Passat sedans March 21, 2018, and May 16, 2018.

The German automaker unsure how many of the recalled vehicles actually contain the defective parts.

The Defect

Affected vehicles contain brake caliber pistons with flawed chrome coating. This defect may allow gas bubbles to form within the braking system, ultimately inhibiting brake performance. Consequently, the problematic coating poses a serious safety hazard for occupants. However, Volkswagen has yet to receive reports connecting the defect to any accidents or injuries.

Timeline of Events

On May 17, 2018, Volkswagen engineers at an assembly plant in Chattanooga, Tennessee came across multiple finished vehicles with low or soft brake pedals. This finding forced the vehicle manufacturer to stop shipment immediately and initiate an official investigation. Twenty four hours later, Volkswagen initiated a stop-shipment order for in-transit vehicles.

Then, on May 21, 2018, Kelsey-Hayes Company, the vendor that supplied the problematic brake calibers, informed Volkswagen that some of its brake calibers were not properly coated. Following this revelation, the Volkswagen Product Safety Committee reviewed the issue and decided to halt the sale of all vehicles potentially equipped with the defective parts.

Over this time, Audi engineering teams also discovered newly manufactured vehicles with low or soft braking systems. Audi launched a stop-sale initiative June 1, 2018.

Members of the Volkswagen PSC reconvened June 29, 2018, and chose to initiate a voluntary safety recall campaign.

The Solution

The German automaker will direct dealers to inspect the braking systems installed in affected vehicles and, if necessary, bleed them free of charge, according to an NHTSA recall acknowledgment document. Volkswagen intends to notify dealers of the forthcoming action July 30, 2018, and reach out to customers via first-class mail July 31, 2018. However, owners in need of assistance prior to the official start of the recall can speak with Volkswagen customer service personnel by calling (800) 893-5298. They can also connect directly with the NHTSA via its Vehicle Safety Hotline at (888) 327-4236.

 

Sean ReyesVolkswagen recalls vehicles with defective brake components

Volkswagen recalls vehicles with defective seat belts

 

Auburn Hills, Mich. – July 3, 2018 – Volkswagen Group of America has recalled more than 54,000 vehicles potentially equipped with defective seat belts, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Volkswagen Atlas sport utility vehicles produced between Nov. 17, 21016, and June 5, 2018. The German automaker suspects all of the vehicles referenced in the recall contain the defective components.

The Defect

Affected vehicles contain second-row, bench-seat buckles that may release unexpectedly following prolonged contact with child safety seats and resulting damage. This defect poses a serious safety hazard to passengers. However, Volkswagen has yet to receive reports connecting the problematic parts to any accidents or injuries.

Timeline of Events

A Volkswagen employee in May 2017 spotted a vehicle with damaged second-row seat belt buckles. Initially, the automaker treated this as an isolated incident. However, throughout September and October 2017, Volkswagen received multiple field reports referencing vehicles with damaged second-row seat belt buckles. This prompted the car manufacturers to launch internal tests to discover the root cause. Engineers equipped test vehicles with various child safety harnesses and were able to replicate the damage outlined in the field reports.

On April 18, 2018, members of the Volkswagen Pre-Product Safety Committee reviewed the matter and requested more information. The Product Safety Committee then evaluated the potential issue May 30, 2018, and determined that the defect posed a serious hazard to passengers and therefore warranted a voluntary safety recall.

The Solution

Volkswagen will direct dealers to inspect the recalled vehicles and install replacement buckles if necessary, according to an NHTSA recall acknowledgment document. The automaker will also distribute new owners manuals detailing modified child safety seat installation procedures. Volkswagen intends to notify dealers Aug. 2, 2018, and reach out to owners via first-class mail Aug. 3, 2018. Owners in need of more immediate assistance can contact Volkswagen customer service personnel at (800) 893-5298. Callers should use the internal recall campaign reference code 69X1. Owners can also connect with the NHTSA directly using the agency’s toll-free Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesVolkswagen recalls vehicles with defective seat belts