Volkswagen Recalls 2018 Audi A3 And RS3 Vehicles For Rear Seat Head Restraint Issue

 

Laguna Hills, CA – March 27, 2019 – Volkswagen Group of America is recalling certain 2018 Audi A3 sedans and RS3 vehicles because the rear center headrest latching pins may be missing. As many as 3,326 vehicles may be affected.

The Defect

According to the National Highway Traffic Safety Administration report on this problem, the latching pins for the center rear seat head restraint may be missing. If a crash were to occur, the restraint could become loose and cause injury to occupants in the vehicle.

Timeline of Events

Communications on this issue were first exchanged June 29, 2018 between Volkswagen suppliers. The Audi Product Safety Committee was informed of the problem Aug. 17.

Between September 2018 and January 2019, the automaker engaged in detailed investigation and testing regarding the root cause of the issue, possible process improvements, overall impact and potentially affected parts/vehicles. The testing and statistical analysis showed that the defect was present in approximately one out of the affected 20,600 vehicles worldwide.

It was determined that after the component supplier had opened an additional production line, a process error occurred for a limited period. This may have allowed headrests that were not manufactured properly to be erroneously mixed with properly manufactured headrests during the quality-monitoring check.

The Audi Product Safety Committee concluded Feb. 6 that a defect was present and decided to conduct a safety recall. In addition, the supplier of the components has adjusted its manufacturing processes to prevent similar issues from occurring in the future.

The Solution

The recall began March 7, 2019. Audi has notified owners, informing them that the center rear head restraint will be inspected. If the pins are missing, the head restraint will be replaced. This work will be performed for customers free of charge. Audi will not offer a reimbursement plan under this recall.

Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 72I8. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V095000.

Sean ReyesVolkswagen Recalls 2018 Audi A3 And RS3 Vehicles For Rear Seat Head Restraint Issue

Volkswagen Recalls More Than 100,000 Vehicles Equipped With Defective Takata Air Bags

 

Herndon, Va. – Feb. 28, 2019 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. This is part of a vast and ongoing scheduled recall of vehicles with Takata air bags. The potential number of units affected is 119,394.

The Defect

According to the NHTSA Safety Report filed Jan. 11, the non-desiccated ammonium nitrate used as a propellant in the air bag inflators in the passenger side airbags of these vehicles poses a risk at some point in the future for all vehicles thus equipped.

If the driver’s frontal air bag deploys, the defective inflator could potentially rupture. The degrading ammonium nitrate present in the propellant wafers may explode under excessive internal pressure in the event of a crash which causes deployment of the driver’s frontal air bag.

In very rare cases, the explosion might mean that metal fragments could pass through the air bag cushion material and go flying into the interior of the vehicle from the passenger front side, potentially striking the vehicle occupants and conceivably resulting in serious injury or death.

This recall is part of a massive worldwide recall of vehicles with Takata airbags that is being conducted in waves starting with the vehicles that are at highest risk of propellant degradation (older vehicles and vehicles in Zones 1, 2, and 3.)  All test ruptures reported by Takata to date have occurred on inflators returned from regions subject to high absolute humidity.

Timeline of Events

The filing was made as required per the NHTSA Coordinated Remedy Order. The date of determination for Audi was Jan. 2, and the date of determination for Volkswagen was Jan. 9, 2019. Volkswagen will cooperate with NHTSA to prioritize and stagger vehicle repairs by joining NHTSA’s coordinated remedy program. The remedy components for this defect are not ammonium-nitrate based accelerant air bag inflators.

According to Consumer Reports, the investigation began in 2008, after reports of exploding air bags and flying metal shrapnel surfaced. The cause turned out to be degraded propellant wafers in the air bag inflators manufactured by Takata, which were installed in millions of cars between 2002 and 2015. Vehicles made by 19 different automakers have been recalled in what may turn out to be the largest and most complex safety recall in U.S. history.

The Solution

The recall is expected to begin in March 2019. Volkswagen will notify owners by mail, and be instructed to take their vehicle to an authorized Audi dealer. Dealers will replace the driver’s frontal air bag inflator with an alternative part, free of charge. Audi and Volkswagen are excluding reimbursement for costs associated with replacement of air bag inflators. The Audi recalled component description is 4S0.880.201, and the Volkswagen’s part numbers are 3C8.880.201 and 561.880.201

Volkswagen owners may contact customer service at 1-800-893-5298; Audi owners should call 1-800-253-2834. The number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen). Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for these recalls is 19V014000.

Sean ReyesVolkswagen Recalls More Than 100,000 Vehicles Equipped With Defective Takata Air Bags

Volkswagen Recalls More Than 1,000 Vehicles Due to Potential Fuel Leak

Laguna Hills, CA – December 24, 2018 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi TT Roadster, TT Coupe, A3 Sedan and A3 Cabriolet vehicles due to a fault in the fuel line connection. The potential number of units affected is 1,104.

The Defect

According to the NHTSA Recall Safety Report, recalled vehicles were manufactured between March 9, 2018 and April 13, 2018 and have received fuel lines built in a specific time period where dimensional deviations in production may have occurred. These vehicles are also equipped with a guiding sleeve for the assembly of the fuel line to the quick connector. Due to the dimensional deviations at the fuel line, the guiding sleeve may not be leak-proof at the connection point.

The underhood fuel supply hose quick connector may also not be securely attached to the fuel supply line, creating a risk that the fuel line may open at the quick connector, which may cause fuel to leak into the engine compartment. Leaking fuel in the presence of an ignition source may result in a fire. The customer may recognize a fuel odor in the vehicle prior to fuel igniting.

Timeline of Events

On September 20, 2018, the U.S. market was made aware of a possible issue and began working to obtain additional information. On October 05, 2018, the U.S. market informed AUDI AG about a few single field cases on 2018 MY Audi A3 vehicles (vehicles with production dates in early April 2018). The regular fault elimination process was started. On November 01, 2018, Audi received information from Volkswagen AG about a similar issue occurring on certain Volkswagen brand vehicles. The Audi AG Product Safety Committee was subsequently informed.

Between November 5 and 27, 2018, Audi AG conducted an investigation of field incidents, and an analysis regarding root cause, scope, influences and impacts, and the results were such that on November 28, 2018, the Audi AG Product Safety Committee made the determination of a safety defect and decided to conduct a voluntary recall.

The Solution

Volkswagen will notify owners, and Audi dealers will inspect the affected fuel line connection. The guiding sleeve will be removed, and a tension test will be performed to assure secure locking. The dealers will secure the fuel line connection, as necessary, free of charge. The recall is expected to begin December 20, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen’s number for this recall is 20BK.  Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-863.

Sean ReyesVolkswagen Recalls More Than 1,000 Vehicles Due to Potential Fuel Leak

VW AND AUDI MODELS RECALLED FOR HEAD RESTRAINT PROBLEMS

VW AND AUDI MODELS RECALLED FOR HEAD RESTRAINT PROBLEMS

 — Volkswagen is recalling 169 vehicles because the rear seat frame head restraint guide sleeves may not be welded correctly to the seat frames.

Recalled are 2018 Volkswagen e-Golf, Golf R, Audi A3 Sedan and RS3 vehicles that need the rear seat frames replaced…Read more on CarComplaints.com

Sean ReyesVW AND AUDI MODELS RECALLED FOR HEAD RESTRAINT PROBLEMS

Volkswagen Recalls a Dozen Audi Vehicles for Improperly Fastened Airbags

 

Laguna Hills, CA – December 10, 2018 – Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles due to possibly improperly tightened airbag module mounting screws. The potential number of units affected is 12.

The Defect

According to the NHTSA Recall Safety Report, one of the four passenger airbag module mounting screws may not have been torqued to the correct specification during production. In a crash with passenger airbag deployment, an improperly torqued screw may cause the airbag housing in the instrument cluster to deform. This can change how the airbag unfolds during deployment and result in the airbag not providing protection as intended, leading to an increased risk of injury to the front passenger seat occupant.

Timeline of Events

On September 25, 2018, the Audi Product Safety Committee was informed that road vehicle testing showed abnormalities in passenger airbag mounting screw connection. Between October and November 2018, the issue was evaluated. This process included detailed testing and investigation regarding root cause, impact, scope and affected vehicles. The recall condition was determined to be the result of human error during passenger airbag assembly. All affected vehicles can be traced to airbag assembly by one factory employee. The recall population was determined by reviewing screw data logs and samples tests. On all other (unaffected) vehicles, the screw connection was tightened properly. On November 19, 2018, the Audi Product Safety Committee made a determination of a safety defect and decided to conduct a safety recall. The relevant tool for airbag mounting has been modified so that this type of error cannot occur in the future.

The Solution

Volkswagen will notify owners and dealers in mid-January, and the affected passenger airbag screw connection will be inspected and, if necessary, correctly tightened to the required torque specification. Also, the screw will be replaced if necessary, free of charge. The recall is expected to begin January 26, 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen’s number for this recall is 69Y4. Owners may also call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V-836.

Sean ReyesVolkswagen Recalls a Dozen Audi Vehicles for Improperly Fastened Airbags

AUDI Q5 AND Q7 RECALLED OVER FUEL LEAKS

AUDI Q5 AND Q7 RECALLED OVER FUEL LEAKS

 — Audi Q7 and Q5 fuel pump flange leaks will finally be fixed following interim repairs that didn’t work too well.

The 6,000 recalled 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles were previously repaired between December 2016 and April 2017 when there was a shortage of replacement fuel pump flange parts.

Audi dealers installed butyl tape to the fuel pump flanges for the interim repairs until replacement parts became available. But Audi says the butyl tape may not have been good enough to prevent fuel leaks and fires…Read more on CarComplaints.com

Sean ReyesAUDI Q5 AND Q7 RECALLED OVER FUEL LEAKS

Audi recalls almost 2,000 R8 supercars for increased fire risk

Audi recalls almost 2,000 R8 supercars for increased fire risk

Some people buy supercars because they’re capable of handling feats that most cars aren’t. Imagine how much it must stink, then, when those people are told the very reason they bought a specific car could cause it to start on fire.

Audi has issued a recall for 1,916 examples of the 2017-2018 Audi R8 Coupe and R8 Spyder supercars. It’s unclear how many of these vehicles are with owners or still sitting at dealerships, but if any are still in dealer control, the dealer won’t be allowed to sell them until the recall is completed…Read more on CNET.com

Sean ReyesAudi recalls almost 2,000 R8 supercars for increased fire risk

124,000 electric and hybrid cars may be recalled by Volkswagen

 

Germany – Aug. 10, 2018 – More than 124,000 may be recalled from the Volkswagen, which also includes Audi and Porsche. The Volkswagen Group confirmed on Aug. 10, 2018, that they are working with the German Federal Motor Transport Authority (KBA) to rectify the situation and provide solutions for moving forward. The default is potentially found in electric and hybrid cars. There is an ongoing investigation that a charger component in these vehicles may have poisonous cadmium present.

The Defect
Battery chargers in electric and hybrid VW, Audi and Porsche vehicles may have carcinogenic components that can affect the health and safety of consumers. Each battery in the vehicles has 0.008 grams of the material in question.

According to OSHA, cadmium was first discovered in Germany in 1817 and is commonly used in lithium-ion batteries. If exposed to direct cadmium, the metal is known to increase the risk for cancer and do damage to various body systems.

The KBA states that exposure is unlikely, as the cadmium is housed inside protective metal, which is inside another layer of additional material.

Timeline of Events
Between 2013 and June 2018, an unidentified supplier delivered batteries that were potentially to be used by Volkswagen, Audi and Porsche in Germany. By July 20, the Wolfsberg Group, a non-governmental association of 13 global banks, flagged the issue and alerted authorities to the problem.

As of July 2018, production of future vehicles with the cadmium component was halted immediately until a resolution can be reached. The charger part has since been replaced with a cadmium-free component.

The Solution
Affected drivers and vehicle owners are said to not be directly in danger from this potential recall, according to the Wolfsberg Group.

Spokespeople from VW are working toward a final confirmation that these vehicles will be recalled from manufacturers and customers. Although the recall seems to be international and focused in Germany, U.S. owners can also reach out to the NHTSA directly using the agency’s toll-free Vehicle Safety Hotline at (888) 327-4236.

Sean Reyes124,000 electric and hybrid cars may be recalled by Volkswagen

Volkswagen recalls vehicles with defective fuel pumps

 

Auburn Hills, Mich. – July 31, 2018 – Volkswagen Group of America has recalled more than 6,600 vehicles potentially equipped with defective fuel pumps, according to documentation submitted to the National Highway Traffic Safety Administration. The campaign affects multiple models across the Audi brand, including:

  • 2013-2015 Audi S8 sedans produced between June 27, 2012, and Oct. 21, 2014.
  • 2013-2015 Audi A8 sedans produced between June 11, 2012, and Aug. 1, 2014.

The German automaker suspects all of the vehicles named in the recall contain the defective parts.

The Defect

Affected vehicles contain high-pressure fuel pumps with porous fuel lines prone to leakage. These fixtures greatly increase the likelihood of engine fire and therefore pose a serious hazard to occupants. However, Volkswagen has yet to receive reports connecting the defect to any accidents or injuries.

Timeline of Events

Audi AG began receiving field reports outlining instances of fuel leakage throughout the fourth quarter of 2016. This trend continued into 2017, leading the brand to launch an official investigation. In May 2017, members of the Audi AG Product Safety Committee reviewed the issue and directed engineering teams to collect parts from the field for further analysis. This unfolded between June and September. The tests engineers conducted over this span revealed that the high-pressure fuel pumps in affected vehicles were equipped with fuel lines that grew porous over time, leading to leakage. The Audi AG PSC evaluated these findings and called for an in-depth root cause investigation.

Between November 2017 and May 2018, Audi engineers analyzed additional field reports, all of which originated from the U.S. and Canadian markets, and conducted technical reviews of industry-standard fuel line assemblies. However, these tests failed to reveal the root cause of the defect. On June 18, 2018, members of the Audi AG PSC convened again to make a final determination on the issue. The group ultimately chose to greenlight a voluntary safety recall.

The Solution

Audi will direct dealers to replace the fuel lines in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The automaker intends to notify both dealers and owners Aug. 21, 2018. Owners in need of assistance prior to the start of the campaign can speak with Audi customer service personnel by calling (800) 253-2834. Callers should use the recall identification code 20AV. Owners can also connect with the NHTSA directly by using the agency’s Vehicle Safety Hotline at (888) 327-4236.

 

Sean ReyesVolkswagen recalls vehicles with defective fuel pumps