Mazda recalls vehicles with defective air bags

 

Washington, D.C. – July 10, 2018 – Mazda North American Operations has recalled almost 270,000 vehicles potentially equipped with defective Takata air bag assemblies, according to documentation given to the National Highway Transportation Safety Administration. The campaign involves multiple models, including:

  • 2003-2008 Mazda Mazda6 sedans produced between May 29, 2002, and May 5, 2008.
  • 2006-2007 Mazda Mazdaspeed6 performance sedans produced between June 1, 2005, and June 29, 2007.
  • 2004-2006 Mazda MPV station wagons produced between Aug. 20, 2003, and April 28, 2008.

The Japanese automaker suspects just 1 percent of the vehicles referenced in the recall contain the defective components.

The Defect

Affected vehicles contain air bag assemblies featuring Takata air bag inflators with ammonium nitrate-based propellant that is susceptible to degradation when exposed to high heat or humidity. In the event that propellant breakdown does occur, the inflator may explode upon air bag deployment, sending metal shards flying throughout the vehicle cabin. This defect therefore poses great danger to occupants.

The Takata air bag assemblies involved in this action are part of a larger recall campaign stretching back more than five years and involving 37 million vehicles across a dozen or so brands, according to the NHTSA. The agency has linked 23 deaths and more than 300 injuries to these components.

Timeline of Events

The NHTSA and Takata met May 4, 2016, to discuss the possibility of recalling vehicles with non-desiccated phase-stabilized ammonium nitrate front air bag inflators. These models had not been included previous recall campaigns. The two parties ultimately decided to recall these vehicles. Almost two weeks later, the air bag vendor submitted an official defect information report to the NHTSA.

On May 17, 2018, Takata informed Mazda of the forthcoming action. Members of the Mazda Quality Audit Committee convened a day after this communication and chose to conduct a recall campaign that included a number of models equipped with PSAN inflators. Dealers managed to install temporary replacements in all of these vehicles.

On June 15, 2018, permanent replacement air bag inflators became available, prompting the automaker to issue another recall.

The car company informed dealers of the recall July 3, 2018, according to a notification email submitted to the NHTSA.

The Solution

Mazda has directed dealers to replace the air bag inflators in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. The vehicle manufacturer intended to reach out to owners via first-class mail by July 6, 2018.

Those in need of additional assistance can speak with Mazda customer service personnel by calling (800) 222-5500 and selecting option four. Callers should use the internal recall reference code 2618F. Owners can also connect with the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesMazda recalls vehicles with defective air bags

Volkswagen recalls vehicles with defective air bags

 

Auburn Hills, Mich. – July 10, 2018 – Volkswagen Group of America has recalled more than 800 vehicles potentially equipped with defective air bag assemblies, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Volkswagen Atlas sport utility vehicles produced between April 18, 2018, and May 3, 2018, along with 2018 Volkswagen Tiguan SUVs manufactured between March 10, 2018, and May 19, 2018.

The German automaker is unsure just how many of the vehicles actually contain the defective components.

The Defect

Affected models feature frontal air bag assemblies that may unfold improperly or tear during deployment. This defect drastically increases the likelihood of injury in the event of an accident and therefore poses a serious hazard to occupants. However, Volkswagen has yet to receive reports connecting the problematic components to any collisions or injuries.

Timeline of Events

On April 17, 2018, Key Safety Systems of Mexico, an air bag supplier, informed Volkswagen of Mexico that some of its shipped assemblies failed to pass conformity of product tests. The vendor initiated root cause internal analysis following this communication.

On May 7, 2018, members of the Volkswagen of Mexico Preproduct Safety Committee convened to evaluate the issue. The group decided that further analysis was required and referred the matter to its global counterpart, the Volkswagen AG Preproduct Safety Committee.

Nine days later, the Volkswagen AG PPSC received a report that revealed vehicles assembled at the company’s plant in Chattanooga, Tennessee had been equipped with seemingly defective air bags. This prompted the Volkswagen of Mexico Product Safety Group to intervene on May 17, 2018. This group, in conjunction its global peer, decided on May 30, 2018, that the defect posed a serious hazard to occupants and therefore warranted a voluntary safety recall.

The Solution

Volkswagen will direct dealers to replace the frontal air bags in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The automaker intends to inform dealers of the forthcoming action Aug. 2, 2018, and reach out to owners via first-class mail Aug. 3, 2018. Owners in need of assistance prior to the start of the recall can reach Volkswagen customer service by calling (800) 893-5298. Callers should use the internal recall reference codes 69W8 and 69W9. Owners can also connect with the NHTSA through its Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesVolkswagen recalls vehicles with defective air bags

Volkswagen recalls vehicles with defective air bags

 

Auburn Hills, Mich. – July 5, 2018 – Volkswagen Group of America has recalled more than 2,500 vehicles potentially equipped with defective air bag assemblies, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects multiple models, including:

  • 2003 Volkswagen EuroVan and EuroVan Camper minivans produced between July 15, 2002, and Aug. 21, 2002.
  • 2003 Volkswagen EuroVan Chassis produced between July 22, 2002, and Aug. 13, 2002.
  • 2003 Volkswagen Golf hatchbacks produced between Oct. 29, 20002, and Dec. 18, 2002.
  • 2003 Volkswagen Jetta sedans produced between Aug. 14, 2002, and Sept. 28, 2002.
  • 2003 Volkswagen Jetta Wagons produced between July 25, 2002, and Aug. 10, 2002.
  • 2003 Volkswagen Passat sedans produced between June 27, 2002, and Sept. 5, 2002.

The German automaker suspects all of the models named in the recall contain the defective safety features.

The Defect

Affected vehicles contain front air bag assemblies with inflators prone to humidity-driven propellant deterioration. In the event that this phenomenon occurs, the metal inflator my explode during air bag deployment, sending shrapnel flying throughout the vehicle cabin. The defect therefore poses a serious hazard to occupants. However, Volkswagen has yet to receive field reports connecting the defective air bag components to any accidents or injuries.

Timeline of Events

In November 2017, Volkswagen, in partnership with its air bag supplier, the ZF Group, launched an investigation following an apparent inflator rupture in the Chinese market. The inquiry revealed that such an event had not unfolded. However, the two companies decided to conduct further tests in house to assess the potential for inflator rupture. These analyses, which began in January 2018 and concluded in March 2018, revealed that humidity-related propellant deterioration was possible. This prompted the ZF Group to launch its own series of tests.

Soon after the vendor initiated its internal inquiry, it received word of another possible inflator rupture. The parts installed in the vehicles were from a suspect lot produced in 2002. This allowed Volkswagen and the ZF Group to narrow down the population of affected vehicles.

The Volkswagen Pre Product Safety Committee reviewed the matter May 14, 2018, and requested additional information. Following the delivery of this data, the issue was passed to the Product Safety Committee, whose members determined on June 6, 2018, that a voluntary recall campaign was necessary.

The Solution

Volkswagen will direct dealers to replace the frontal air bag inflators in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The automaker intends to notify both dealers and owners of the forthcoming Aug. 12, 2018. Owners in need of assistance prior to the start of the recall can reach out to Volkswagen customer service personnel by calling (800) 893-5298. They can also connect with the NHTSA directly using the agency’s Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesVolkswagen recalls vehicles with defective air bags

Volkswagen recalls vehicles with defective brake components

 

Auburn Hills, Mich. – July 5, 2018 – Volkswagen Group of America has recalled more than 10,000 vehicles potentially equipped with defective brake components, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects models across multiple brands, including:

  • 2018 Audi Q5 sport utility vehicles produced between March 20, 2018, and May 12, 2018.
  • 2018 Audi SQ5 performance sport utility vehicles produced between March 20, 2018, and May 11, 2018.
  • 2018 Volkswagen Atlas sport utility vehicles produced between April 9, 2018, and June 4, 2018.
  • 2018 Volkswagen Beetle sedans and convertibles produced between March 21, 2018, and May 16, 2018.
  • 2018 Volkswagen GTI hatchbacks produced between March 21, 2018, and May 23, 2018.
  • 2018 Volkswagen Golf hatchbacks produced between March 21, 2018, and May 25, 2018.
  • 2018 Volkswagen Golf SportWagen sedans produced between March 21, 2018, and May 23, 2018.
  • 2018 Volkswagen Passat sedans March 21, 2018, and May 16, 2018.

The German automaker unsure how many of the recalled vehicles actually contain the defective parts.

The Defect

Affected vehicles contain brake caliber pistons with flawed chrome coating. This defect may allow gas bubbles to form within the braking system, ultimately inhibiting brake performance. Consequently, the problematic coating poses a serious safety hazard for occupants. However, Volkswagen has yet to receive reports connecting the defect to any accidents or injuries.

Timeline of Events

On May 17, 2018, Volkswagen engineers at an assembly plant in Chattanooga, Tennessee came across multiple finished vehicles with low or soft brake pedals. This finding forced the vehicle manufacturer to stop shipment immediately and initiate an official investigation. Twenty four hours later, Volkswagen initiated a stop-shipment order for in-transit vehicles.

Then, on May 21, 2018, Kelsey-Hayes Company, the vendor that supplied the problematic brake calibers, informed Volkswagen that some of its brake calibers were not properly coated. Following this revelation, the Volkswagen Product Safety Committee reviewed the issue and decided to halt the sale of all vehicles potentially equipped with the defective parts.

Over this time, Audi engineering teams also discovered newly manufactured vehicles with low or soft braking systems. Audi launched a stop-sale initiative June 1, 2018.

Members of the Volkswagen PSC reconvened June 29, 2018, and chose to initiate a voluntary safety recall campaign.

The Solution

The German automaker will direct dealers to inspect the braking systems installed in affected vehicles and, if necessary, bleed them free of charge, according to an NHTSA recall acknowledgment document. Volkswagen intends to notify dealers of the forthcoming action July 30, 2018, and reach out to customers via first-class mail July 31, 2018. However, owners in need of assistance prior to the official start of the recall can speak with Volkswagen customer service personnel by calling (800) 893-5298. They can also connect directly with the NHTSA via its Vehicle Safety Hotline at (888) 327-4236.

 

Sean ReyesVolkswagen recalls vehicles with defective brake components

Volkswagen recalls vehicles with defective seat belts

 

Auburn Hills, Mich. – July 3, 2018 – Volkswagen Group of America has recalled more than 54,000 vehicles potentially equipped with defective seat belts, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Volkswagen Atlas sport utility vehicles produced between Nov. 17, 21016, and June 5, 2018. The German automaker suspects all of the vehicles referenced in the recall contain the defective components.

The Defect

Affected vehicles contain second-row, bench-seat buckles that may release unexpectedly following prolonged contact with child safety seats and resulting damage. This defect poses a serious safety hazard to passengers. However, Volkswagen has yet to receive reports connecting the problematic parts to any accidents or injuries.

Timeline of Events

A Volkswagen employee in May 2017 spotted a vehicle with damaged second-row seat belt buckles. Initially, the automaker treated this as an isolated incident. However, throughout September and October 2017, Volkswagen received multiple field reports referencing vehicles with damaged second-row seat belt buckles. This prompted the car manufacturers to launch internal tests to discover the root cause. Engineers equipped test vehicles with various child safety harnesses and were able to replicate the damage outlined in the field reports.

On April 18, 2018, members of the Volkswagen Pre-Product Safety Committee reviewed the matter and requested more information. The Product Safety Committee then evaluated the potential issue May 30, 2018, and determined that the defect posed a serious hazard to passengers and therefore warranted a voluntary safety recall.

The Solution

Volkswagen will direct dealers to inspect the recalled vehicles and install replacement buckles if necessary, according to an NHTSA recall acknowledgment document. The automaker will also distribute new owners manuals detailing modified child safety seat installation procedures. Volkswagen intends to notify dealers Aug. 2, 2018, and reach out to owners via first-class mail Aug. 3, 2018. Owners in need of more immediate assistance can contact Volkswagen customer service personnel at (800) 893-5298. Callers should use the internal recall campaign reference code 69X1. Owners can also connect with the NHTSA directly using the agency’s toll-free Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesVolkswagen recalls vehicles with defective seat belts

Volkswagen recalls vehicles with defective occupant detection systems

 

Auburn Hills, Mich. – July 2, 2018 – Volkswagen Group of America has recalled almost 140,000 vehicles potentially equipped with defective passenger occupant detection systems, according to documentation submitted to the National Highway Transportation Safety Administration. The recall affects multiple models across the Audi brand, including:

  • 2012-2018 Audi A6 sedans produced between April 4, 2011, and April 30, 2018.
  • 2012-2018 Audi A7 sedans produced between Jan. 27, 2011, and April 6, 2018.
  • 2014-2018 Audi RS7 sedans produced between July 25, 2013, and April 4, 2018.
  • 2013-2018 Audi S6 sedans produced between June 25, 2012, and April 26, 2018.
  • 2013-2018 Audi S7 sedans produced between June 27, 2012, and March 23, 2018.

The German automaker suspects all of the vehicles referenced in the recall contain the defective components.

The Defect

Affected vehicles contain PODS with control modules that are prone to overstress and failure. In the event that this occurs, the PODS system may not deploy passenger air bags during collisions. As a result, this defect poses a serious hazard to passengers. However, Volkswagen has yet to receive reports connecting the defect to any accidents or injuries.

Timeline of Events

Volkswagen on Sept. 14, 2016, initiated an internal investigation after an active field monitoring program centered on the PODS modules indicated increased failure rates. Between October 2016 and April 2017, the automaker investigated the issue. Then, in December 2017, the car manufacturer requested engineering staff to develop potential solutions and called for a life-time field monitoring initiative.

The Audi Product Safety Committee reviewed the matter in January 2018. The group then re-evaluated the issue May 28, 2018, and decided to conduct a voluntary safety recall.

The Solution

Volkswagen will direct dealers to install PODS repair kits in affected models free of charge, according to an NHTSA recall acknowledgement document. The automaker intends to notify both dealers and owners July 31, 2018. Owners in need of more immediate assistance can contact Audi customer service personnel at (800) 253-2834. Callers should use the internal recall campaign identification code 74D5. Owners can also reach out to the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesVolkswagen recalls vehicles with defective occupant detection systems

VW Recalls Over 54,500 Atlas Models Due to Seat Belt Buckle Defect

 

Auburn Hills, Mich. – June 21 – Volkswagen is recalling vehicles for one of its popular product lines due to seat belt buckle and miscommunication issue that may increase the risk of an injury in the event of a collision.

On June 15, Volkswagen Group of America notified the National Highway Traffic Safety Administration that some of its 2018 Atlas models are equipped with seat belts that may not function as they’re intended if seats aren’t used for their intended purpose, a problem that may affect more than 54,500 passenger vehicles.

The Defect

According to documentation submitted to NHTSA, the vehicles subject to the recall include owner’s manuals with insufficient information regarding the child restraints attached to the seats in the second row. Some of the owners’ manuals fail to provide specifics about what size of child can fit in the center position without potentially compromising the adjacent seat belt buckles. If seat bases or boosters wider than 12.6 inches are installed, the seat belt buckles may fail to latch, potentially resulting in a passenger’s injury in the aftermath of a collision.

The affected cars have vehicle identification numbers ranging between 1V2NR2CA2JCT00090 and 1V2KR2CA8JC577159.

Timeline of Events

The German automaker first became aware of the issue back in May of last year, when a Volkswagen employee happened upon a damaged safety belt buckle in the second row of an Atlas vehicle, based on a chronology of events compiled by NHTSA . What at the time was believed to be an isolated incident proved otherwise, as by September, Volkswagen received numerous complaints from owners experiencing the same seat buckle issue. This spawned an investigation as to the source of the problem, which was determined through crash testing procedures and an internal review. The Volkswagen AG Product Safety Commission determined the defect and insufficient owner’s manual information warranted a recall as of May 30.

The Solution

Motorists affected by the recall are urged to take their Atlas vehicles to their local Volkswagen dealership, cautioned the NHTSA recall document. Additionally, the German automaker says that no later than August 3, it will proceed with notifying all owners and dealers to inspect the second row center seat belt buckles for signs of a potential flaw and schedule a repair. Owners will not have to pay for the fix if they coordinate with their dealer. Alternatively, owners can get in touch with Volkswagen directly by dialing 1-800-5298 and use 69X1 as a reference code.

Seat belts have proven to save thousands of lives in the millions of accidents that occur in the U.S. each year. In 2016, the most recent year for which data is available, motorists’ buckling up saved an estimated 14,668 lives, according to NHTSA. An additional 2,456 lives would have been saved had everyone who was in an accident in 2016 strapped themselves in.

For more information on seat belt safety and the Volkswagen recall, visit NHTSA’s recall website.

Sean ReyesVW Recalls Over 54,500 Atlas Models Due to Seat Belt Buckle Defect

2018 Volkswagen Atlas: Recall Alert

2018 Volkswagen Atlas: Recall Alert

Vehicles Affected: Approximately 55,000 model-year 2018 Volkswagen Atlas SUVs

The Problem: The owner’s manual does not inform the owner about the child restraint size limitations/restrictions for the second-row center seating position, and the center and adjacent outboard seat belt buckles in that row can be damaged if a child seat base is installed that is wider than 12.6 inches. A damaged seat belt buckle can release unexpectedly, increasing the risk of a crash…Read more on Cars.com

Sean Reyes2018 Volkswagen Atlas: Recall Alert

2011-2016 Volkswagen Cars and SUVs: Recall Alert

2011-2016 Volkswagen Cars and SUVs: Recall Alert

Sean Reyes2011-2016 Volkswagen Cars and SUVs: Recall Alert

2018 Volkswagen Tiguan: Recall Alert

2018 Volkswagen Tiguan: Recall Alert

Sean Reyes2018 Volkswagen Tiguan: Recall Alert