Subaru recalls 2020 Legacy and Outback cars for back-up camera glitch

Camden, NJ – Mar 20, 2022 – Subaru has remedied issues with 7,217 vehicles including the  2020 Subaru Outback and 2020 Subaru Legacy dealing with a software failure that may cause the rearview camera to shut down. Additionally, none of these models have been categorized as unreachable and only two have been removed from the recall. All these Subaru models with backup camera issues were remedied in three groups during 2021.

Camden, NJ – December 29,  2020 – Subaru (OTCMKTS: FUJHY) has recalled 7,741 vehicles with a software issue that shuts off the backup camera display. The recall includes the 2020 Subaru Legacy mid-size vehicles and the 2020 Subaru Outback SUVs.

The affected component is the Cockpit Control Module (CCM) with part numbers 86201AN65A and 86271AN60A. The CCM includes the backup camera.

Recall summary  

These 2020 Subaru Outback and Legacy vehicles could lose their backup camera displays while in reverse due to a glitch that causes the computer to reboot every three minutes. 

The problem originated during a remote software update Subaru streamed to vehicles in August.  The installation process timed out and the data that was being transmitted was not transferred to the recalled vehicles. As a result, the CCM may repeatedly reboot, disabling the camera display for six seconds. 


No accidents or injuries relating to this issue have been reported, but, if rear view cameras are not functioning properly, there is a risk that drivers could run over or crash into people and objects behind them. 

To read about the Cameron Gulbransen Safety Act, which made backup cameras standard on all vehicles starting in 2018, and back-up crashes statistics,  please head to an article about a recent Ford recall due to the same issue.

The repair

Subaru dealers will reprogram vehicles affected by the recall. If a car’s backup camera display is not working, the dealer will replace the CCM with a new one. Owners will be notified by mail starting January 22.

Is your vehicle part of this recall?

Over 7,700 vehicles are included in this 2020 Subaru recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandSubaru recalls 2020 Legacy and Outback cars for back-up camera glitch

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