Subaru recalls Ascent, Outback SUVs over loss of transmission

Camden, NJ – January 2, 2022  – Subaru (OTCMKTS:FUJHY) is recalling 198,255 vehicles whose transmission may malfunction, which increases the risk of a crash and injury. This recall supersedes and expands the one conducted for the same issue in 2019 and affects the following vehicles:

  • 2019 Subaru Ascent  
  • 2020 Subaru Ascent
  • 2020 Subaru Legacy
  • 2020 Subaru Outback

Recall summary  

Affected vehicles have automatic transmission that operates using hydraulic pressure. Upon startup, it takes a brief moment before this pressure is sufficient to move the vehicle. 

Although this only takes a second or two, due to a software issue, the clutch of the affected vehicles may engage before adequate pressure within the transmission is achieved. This may result in the drive chain – which transfers power to the wheels – slipping and the driver not being able to use the gear selector. 

In the long-term, the drive chain may break, which could cause the vehicle to stall while driving.

The component in question is the Transmission Control Unit, or TCU, with multiple part numbers including  30919AG75A and 30919AH14D. 

Recall risks

If the transmission malfunctions in traffic, the vehicle will lose its ability to move. That may increase the risk of a crash or injury, especially if it happens in dense traffic. 

Several complaints associated with this recall mention the car “lurching forward and then back,” sometimes on a multi-lane highway. Another driver describes a harrowing experience of “losing power twice going up the steep hill” and “narrowly avoiding a collision due to slippery road.”

Other Subaru recalls 

In addition to this one, there was a recent Subaru Outback recall in August, caused by a possibility of an engine stall. The culprit was a faulty fuel pump.

Background of the recall

Over 75,000 2019 Subaru Ascent SUVs that are part of this recall were previously recalled for the same issue in December 2019. As of July 22, 2021 – the last date for which information is available – most of them have been repaired. However, according to the manufacturer, they will need to have the new remedy applied to be safe on the road. See information about the remedy further in this article and use MotorSafety’s free vehicle lookup tool to see if your Subaru is affected.

The repair

Dealers will fix the issue by updating the TCU software. Additionally, they will conduct appropriate inspections to determine if the transmission has sustained any damage, and replace it if needed. The remedy is expected to be available in April 2022. Notifications about the repair will be sent to vehicle owners by mail on February 7, 2022, and owners who repaired the transmission on their own dime may be eligible for reimbursement.

Is your vehicle part of this recall?

This Subaru Recall 2021 includes almost 200,000 vehicles. To check if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Bojan PopicSubaru recalls Ascent, Outback SUVs over loss of transmission

Subaru recalls 2020 Legacy and Outback cars for back-up camera glitch

Camden, NJ – Mar 20, 2022 – Subaru has remedied issues with 7,217 vehicles including the  2020 Subaru Outback and 2020 Subaru Legacy dealing with a software failure that may cause the rearview camera to shut down. Additionally, none of these models have been categorized as unreachable and only two have been removed from the recall. All these Subaru models with backup camera issues were remedied in three groups during 2021.

Camden, NJ – December 29,  2020 – Subaru (OTCMKTS: FUJHY) has recalled 7,741 vehicles with a software issue that shuts off the backup camera display. The recall includes the 2020 Subaru Legacy mid-size vehicles and the 2020 Subaru Outback SUVs.

The affected component is the Cockpit Control Module (CCM) with part numbers 86201AN65A and 86271AN60A. The CCM includes the backup camera.

Recall summary  

These 2020 Subaru Outback and Legacy vehicles could lose their backup camera displays while in reverse due to a glitch that causes the computer to reboot every three minutes. 

The problem originated during a remote software update Subaru streamed to vehicles in August.  The installation process timed out and the data that was being transmitted was not transferred to the recalled vehicles. As a result, the CCM may repeatedly reboot, disabling the camera display for six seconds. 

Risks

No accidents or injuries relating to this issue have been reported, but, if rear view cameras are not functioning properly, there is a risk that drivers could run over or crash into people and objects behind them. 

To read about the Cameron Gulbransen Safety Act, which made backup cameras standard on all vehicles starting in 2018, and back-up crashes statistics,  please head to an article about a recent Ford recall due to the same issue.

The repair

Subaru dealers will reprogram vehicles affected by the recall. If a car’s backup camera display is not working, the dealer will replace the CCM with a new one. Owners will be notified by mail starting January 22.

Is your vehicle part of this recall?

Over 7,700 vehicles are included in this 2020 Subaru recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandSubaru recalls 2020 Legacy and Outback cars for back-up camera glitch

2020 Legacy and Outback Vehicles Recalled For Brake Pedal Mounting Bracket

Laguna Hills, CA – Sep. 29, 2019 – Subaru of America has announced the recall of certain 2020 Legacy and Outback vehicles in order to inspect and potentially repair the brake pedal mounting bracket.

The brake pedal mounting bracket in the affected vehicles, most of which were produced in August 2019, may not contain all the bolts required to function properly, or may feature a bolt that was insufficiently tightened. As a result, the mounting area for the brake pedal may deform, which could reduce braking performance and thus increase the risk of a crash.

The Defect

In the Legacy and Outback vehicles involved in the recall, the brake pedal mounting bracket may include an insufficiently tightened or outright missing bolt.

“Over time, if a brake pedal mounting bracket has an insufficiently tightened or missing bolt/nit, the brake pedal mounting area may deform,” stated the safety recall report that Subaru filed with the National Highway Traffic Safety Administration to make a formal note of the issue. “Deformation of the brake pedal mounting area could reduce braking performance, increasing the risk of the crash.”

The recall population includes 2,862 Outback vehicles, and 605 Legacy vehicles, according to the same report. Subaru estimates that one percent of those vehicles contain the defect.

Timeline of Events

According to the chronology included in Subaru’s safety recall report, knowledge of the potential for the defect came to light on Aug. 29, 2019, when an associate discovered an insufficiently tightened bolt on a vehicle in the midst of assembly.

“Upon closer review, it was observed that certain hardware located on the brake pedal mounting bracket may have been insufficiently tightened or missing,” according to the report.

An investigation was opened shortly thereafter, and the condition was quickly traced to a defective bolt feeder, which was removed from the assembly line on Sept. 4. Further investigation allowed Subaru to determine that the flagged hardware may have serviced a number of vehicles that were produced between July 30 and Aug. 29.

Subaru decided to conduct the recall on September 11, and informed dealers on September 18.

The Solution

Dealers have been informed of the defect and a stop order has been placed on all vehicles potentially containing it that have not yet sold. All of those vehicles will be inspected – and repaired if necessary – before being made available for sale once again.

Owners of vehicles involved in the recall will be notified by Subaru no later than Oct. 1, according to the report filed by the automaker with the NHTSA. These customers will be instructed to bring their vehicle to an authorized dealer, who will inspect the brake pedal mounting bracket hardware, and then replace the hardware of the brake pedal assembly if necessary.

If you own one of the listed vehicles and have further questions, you may contact Subaru’s customer service line at (844) 373-6614. For information on additional Subaru recalls and other news from the automotive industry, visit MotorSafety.org.

Sean Reyes2020 Legacy and Outback Vehicles Recalled For Brake Pedal Mounting Bracket