Chrysler Recalls Jeep, Ram, Dodge Vehicles to Fix Distracting Rear-View Camera

Laguna Hills, CA – May 12, 2020 – Chrysler (NASDAQ: FCA) announced the recall of several models of Jeep SUVs, Ram pickup trucks, Dodge SUVs and Chrysler minivans equipped with 8.4” or 12” radio displays.

The recall includes the following models:

  • 2020 Jeep Gladiator
  • 2020 Jeep Cherokee
  • 2019-2020 Ram 1500 Pickup
  • 2019-2020 Ram 2500 Pickup
  • 2019-2020 Ram 3500 Pickup
  • 2019-2020 Chrysler Pacifica
  • 2019-2020 Dodge Durango
  • 2019-2020 Jeep Grand Cherokee
  • 2019-2020 Jeep Wrangler
  • 2019-2020 Jeep Renegade and
  • 2019 Dodge Challenger

Recall Summary

Because of a software error, the rear-view camera image remains displayed after the vehicle shifts out of reverse, which could distract the driver and increase the risk of a crash.

In addition to the safety issue related to distracted driving, Chrysler initiated the recall to ensure vehicles meet federal standards that require rearview cameras to turn off within 10 seconds after shifting out of reverse.

The remedy will be available as early as May 22, 2020. The manufacturer will cover the cost to repair vehicles, which consists of a software update that could take up to a half day to repair at a certified service center.

Driving Risks

The rear-view camera potentially leads to a crash because once the driver shifts into drive, the vehicle is in forward motion while the navigation system displays an image in backward motion. If this were to happen while the driver pulls into traffic or an area with pedestrians, the risks of a crash increase.

The Threat Of Distracted Driving

According to the CDC, distracted drivers pose a serious problem that results in thousands of deaths each year. Several campaigns exist to bring more awareness to the problem, as well as April being designated as National Distracted Driving Awareness Month.

In both 2016 and 2017, over 3,000 people lost their lives in a motor vehicle crash involving distracted drivers.

National Highway Traffic Safety Administration (NHTSA) – April 2019

In 2017, the National Highway Traffic Safety Administration (NHTSA) classified 9% of traffic facilities as distraction-affected crashes, which means the driver was distracted at the time of the crash. In both 2016 and 2017, over 3,000 people lost their lives in a motor vehicle crash involving distracted drivers.

Other Recent Recalls

Earlier this year, some 2018-2020 Jeep Wranglers and 2020 Jeep Gladiators were the subjects of a recall involving the manual transmission. The recall affected almost 30,000 Jeep Wranglers and over 3,400 Jeep Gladiators. In addition to the manual transmission recall, Jeep also recalled over 33,000 Jeep Gladiators because of a clutch defect.

Is Your Vehicle Affected By This Recall?

Over 318,000 cars are included with this Chrysler recall. To find out if your vehicle is one of them, visit MotorSafety.org, where you can search for open recalls on your vehicle, set up an appointment for any needed repairs, and sign up for automatic alerts so you know when your vehicle might be not safe to drive.

Joe GlaserChrysler Recalls Jeep, Ram, Dodge Vehicles to Fix Distracting Rear-View Camera

Chrysler Recalls Jeep Compass and Ram Vehicles for Wiper Malfunction

Laguna Hills, CA – May 1, 2020 – A nut that does not fit properly is causing some wiper blades to loosen and not work properly on potentially hundreds of thousands of Jeep Compass and Ram 1500 pickups. The fix is fast, simple, and free, NHTSA recall information says.

  • Jeep Compass SUVs manufactured from May 12, 2019, through March 3, 2020.
  • Ram 1500 and Ram 1500 Classic pickups built from April 28, 2019, through March 3, 2020.
  • A nut that does not fit properly might cause wiper blades to loosen and not work properly, which could impair driver vision.
  • 425,588 vehicles recalled, including 316,626 Ram 1500 pickups and 108,962 Jeep Compass SUVs.

No matter how well you plan ahead, something incredibly simple can trigger big problems. That is why Fiat-Chrysler is recalling hundreds of thousands of pickups and SUVs due to an incorrect nut that enables wiper blades to loosen. If you drive a Jeep Compass SUV, Ram 1500, or Ram 1500 Classic that was built in the past two years, Fiat Chrysler recalls say you might have a pending problem with your windshield wiper blades. No accidents or injuries are know to exist due to the problem, Fiat-Chrysler says.

Why Loose Wiper Blades Are a Problem

When a wiper blade becomes loose, it does not provide the proper tension to work properly. Instead of cleanly wiping the windshield clean and providing clear vision, the wiper blades just smear fluid on the windshield and obscures vision. The lights of an oncoming vehicle could blind a driver, too. Jeep Compass recalls cite the same problem affecting Jeep Compass SUVs built in 2019 and 2020 that Ram cites for its pickups built during the same timeframe.

Incredibly Fast and Simple Fix

When it comes to the world of vehicle safety recalls, the fix could not be quicker or simpler. The solution is to tighten the nut just a quarter of a turn. That means you can get your wiper blades fixed quickly and ensure clear vision on rainy or snowy drives. They might even install new wiper blades.

Recent Jeep SUV, Ram Truck Recalls for Fire Risks

Jeep currently is recalling more than 33,000 Wranglers and Gladiators with manual transmissions due to a fire risk. The Jeeps built in 2018 through 2020 have clutch plates that might fail and leak fluid that might cause a fire. Ram recalls in 2019 targeted 498 heavy-duty Ram trucks for fire risk. The recall says the trucks have faulty fuel lines that might develop cracks and leak fuel. The leaking fuel might catch fire if it comes into contact with the exhaust manifold.

Search Recent Ram 1500 and Jeep Recalls

You can learn more about recalls for Jeep and Ram trucks at motorsafety.org and use the free vehicle recall search tool that lets you input your VIN and find out if any recalls affect your vehicle. Get peace of mind knowing whether or not these dangers exist. If they do, you can get a fix done quickly and at no cost to you.

Joe GlaserChrysler Recalls Jeep Compass and Ram Vehicles for Wiper Malfunction

Jeep Recalls 33,000+ Wranglers and Gladiators Due to Fire Risk

re: NHTSA campaign 20V124000

Laguna Hills, CA – March 3, 2020 – Jeep recalls all 2018-2020 manual transmission Wranglers and 2020 manual transmission Gladiators due to a clutch issue. Gladiator owners may be at particular risk since Jeep has also issued a recall on 2020 models for a rear driveshaft installation error. The clutch recall affects 33,237 vehicles and includes a stop sell order to dealerships, halting sales pending a repair for the issue.

The Signs of a Failing Clutch Pressure Plate

Fiat Chrysler Automobiles first became aware of a potential safety issue in late 2019. Customer reports indicated early warning signs like extra movement in the clutch pedal and a burning smell. Any change in the feel of the clutch pedal while driving can be an indicator of future trouble.

Driving Risks

Too much friction between the pressure plate and the clutch can cause the plate to fracture, potentially releasing hot metal pieces into the engine and undercarriage. If those pieces hit the gas tank, a sudden fire is possible. Other risks include dropping debris on the road and a sudden loss of power at the wheel, which increases the risk of a crash.

Currently, this defect has resulted in one minor injury and 35 warranty claims related to clutch failure, according to the NHTSA Safety Recall Report. To date, the default has caused no known traffic accidents.

Manufacturer Policies to Repair Recalled Vehicles

FCA US has policies in place for car owners that may have paid for repairs out of pocket. Reimbursement is typically available when the vehicle owner submits a copy of the repair receipt for any repairs later subject to a recall. FCA US has a history of slow repairs and delayed responses to repair reports, but a $105M fine issued in 2015 has sped up the repair cycle.

Scheduling a Repair

Any Jeep-certified service center can complete repairs. There is no charge for service on Chrysler recalls. Prevent a Jeep Wrangler fire and find out if your vehicle is part of the recall at MotorSafety.org.

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About MotorSafety.org

MotorSafety.org is a not-for-profit organization dedicated to vehicle safety and assisting consumers with the identification and resolution of vehicle manufacturing recalls and defects. Through education, awareness, government relations, repair facility referrals and strategic partnerships, MotorSafety.org hopes to remove every unsafe vehicle from the road, facilitate its proper repair, and ensure its prompt return to the owner once the vehicle has met the required safety and performance standards. For more information about MotorSafety.org, please email support@motorsafety.org.

Marshall EarleyJeep Recalls 33,000+ Wranglers and Gladiators Due to Fire Risk

Chrysler Recalls Jeep Wrangler Vehicles with Right Hand Side Drive

Laguna Hills, CA – Oct. 3, 2019 – Chrysler has notified the National Highway Traffic Safety Administration of a recall pertaining to certain Jeep Wrangler right hand drive vehicles produced between late 2010 and early 2018. The reason for the recall is a defect involving the driver’s seat belt buckle mounting strap.

The manufacturer sells a small number of right-hand drive Jeep Wrangler vehicles to American consumers – in addition to the left hand drive-style vehicles that are standard in the U.S. – for very particular reasons, at least in theory: They are made specifically for rural mail carriers, who benefit from the unusual design in a number of ways.

“Right-hand drive Wranglers are intended for rural mail deliverers who need to deal with both intense climates (hence the Wrangler) and mailboxes mounted on the passenger side of the vehicle (hence right hand drive)”, stated a report published by AutoTrader three years ago. “These postal workers don’t drive to one spot in the neighborhood and walk around to all the houses, since each one of their deliveries can sometimes be several miles apart, so they deliver mail directly from their vehicles.”

While the vehicles are made specifically for these mail carriers, there are no restrictions on who is able to purchase them, so the vehicle is available for sale to the general public as well. 

The Defect

According to the safety recall report filed by Chrysler, the defect essentially creates the possibility that over time the seat belt system may become inoperative. 

Chrysler’s own description of the defect explained that if the seat belt buckle is “fatigue-loaded” – subjected to excessive stress over time – its mounting strap can fracture and separate from the seat cushion’s frame. 

The manufacturer estimates that roughly 11,463 vehicles could potentially be involved in the recall, although it also estimates that only 1% of those vehicles contain the defect. Information on the cause of the flaw has not been included in any of the documents currently available. 

Timeline of Events

The first notice of the possible defect came out March 20, 2019, when the NHTSA provided Chrysler with a vehicle owner questionnaire that described a driver’s seat belt buckle strap separation on a 2015 Jeep Wrangler right hand drive vehicle.

Chrysler then conducted a number of tests on the failed buckle strap, and identified a “fatigue failure near the buckle strap mounting hole” as the reason for the problem. Additional, similar reports involving 2016 vehicles then followed, leading Chrysler to continue the investigation. 

Chrysler examined field data including customer complaints, vehicle owner questionnaires and warranty claims between July 24 and Aug. 8 and conducted engineering evaluations. These efforts led the automaker to conclude that only 2011-2018 Jeep Wrangler RHD vehicles built for rural mail carriers and sold in the U.S. market were affected.

On Sept. 19, 2019, following the identification of a number of additional warranty claims and other reports pertaining to the same defect, Chrysler decided to conduct a voluntary safety recall of the affected vehicles.

The Solution

The recall is still in its early stages, so Chrysler is not planning to notify dealers or vehicle owners until Nov. 15, 2019. At that point, those who own the affected vehicles will bring them into an authorized dealership, where the seat belt buckle assembly will be repaired or replaced as is necessary at no cost. 

For information on additional Chrysler recalls, visit MotorSafety.org

Sean ReyesChrysler Recalls Jeep Wrangler Vehicles with Right Hand Side Drive

Some 2020 Jeep Gladiator Trucks Recalled For Rear Driveshafts

Laguna Hills, CA – Sept. 26, 2019 – Fiat Chrysler Automobiles has announced the recall of certain 2020 Jeep Gladiator vehicles that were outfitted with rear driveshafts that may have been incorrectly assembled. The manufacturer estimates that 3,427 vehicles will be affected by the recall, and that roughly 5 percent among that number contain the defect. 

The Defect

The defect relates to the monoblock joint, which is a constant velocity joint within the center of the driveshaft. 

Chrysler’s depiction of the defect, which they included with paperwork filed to the National Highway Traffic Safety Administration, stated: “Certain 2020 MY Jeep Gladiator vehicles built from December 15, 2018 through June 25, 2019 may have a rear driveshaft that was assembled without grease in the monoblock joint portion of the driveshaft.”

Due to the lack of grease, the driveshaft may fracture, which could cause a sudden loss of driving power if the vehicle is in rear-wheel drive mode. Additionally, the driveshaft itself could separate completely from the vehicle and then become a road hazard. To rectify both safety risks, as well as others that may come as a result of the faulty driveshaft, Chrysler has enacted a recall on vehicles that may contain the defect.

Chrysler notes that in vehicles which contain the defect, if the part were to fail as a result, occupants may experience a noise or vibration prior to the driveshaft fracturing.

Timeline of Events

According to the paperwork filed with the NHTSA, Chrysler first became aware of the potential for the defect in June 2019, when it received four rear driveshafts from warranty repairs that had initially been assembled without grease in the monoblock joint. It was determined that the cause of the defect was that the grease bypass button had been activated at the assembly line station while the given parts were being manufactured.

Based on those cases, Chrysler opened an investigation into the matter, and eventually identified additional examples of the defect, including four additional warranty claims (although the company found no field reports, accidents, or injuries relating to the defect). On Aug. 22, 2019, Chrysler determined, in collaboration with the Vehicle Regulations Committee, to conduct a recall of the Jeep Gladiator vehicles that may potentially lack grease in the monoblock joint portion of the rear driveshaft.

“The suspect population was determined by reviewing the supplier’s driveshaft production records from the beginning of production of this driveshaft to identify which driveshafts may have been assembled without grease,” according to Chrysler’s records. “Driveshaft traceability records were then linked to vehicle production records to determine the suspect vehicle population.” 

The Solution

Chrysler will begin notifying both dealers and owners of vehicles which may contain the defect on Oct. 18. Dealers will inspect the vehicles, and verify that the driveshaft contains grease in the monoblock joint. If not, the driveshaft will be replaced free of charge. Sales of vehicles which may contain the defect have been stopped until this repair has been made

For more information on Chrysler recalls, and other news involving major automobile manufacturers, visit MotorSafety.org

Sean ReyesSome 2020 Jeep Gladiator Trucks Recalled For Rear Driveshafts

Jeep Wranglers Recalled Due To Safety Defect

Laguna Hills, CA – May 16, 2019 – Erwin Hymer Group USA, doing business as American Fastbacks, is recalling 2018 Badlands Edition Jeep Wranglers equipped with roof top tents. The tent cover may break or crack, which could result in it coming loose from the vehicle while it is moving. As many as 94 vehicles may be affected.

The Defect

According to the National Highway Traffic Safety Administration report on this recall action, the affected 2018 Jeep Wrangler vehicles have a roof top tent installed in which the top cover may break or crack under extreme weather conditions. As a result, the cover could detach from the vehicle. If this were to happen while the vehicle is moving, it could create a road hazard, increasing the chance of a crash.

Timeline of Events

American Fastbacks first learned of the problem in November 2018, when dealerships in the Midwest reported that covers on the Wrangler roof top tents were cracking due to extreme cold weather. The company, believing it was a quality control defect, started looking for a new supplier.

Additional complaints were received in February 2019, followed by a dealer report April 17 that the roof top cracking was not a cosmetic issue, but rather one that posed a significant safety concern.

American Fastbacks had already instituted an earlier recall of the affected vehicles for another issue. After discussion of the new problem with the NHTSA, the company decided to announce a separate recall for the roof top tent defect.

The Solution

The recall will begin in May 2019. A solution to the roof-cover defect is still under development.

Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Owners should be aware that vehicles in this recall are also included in recall 19V-190. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V-320.

Sean ReyesJeep Wranglers Recalled Due To Safety Defect

Chrysler Recalls 2019 Jeep Cherokees For Loose Passenger Seat Bolts

Laguna Hills, CA – May 3, 2019 – Fiat Chrysler Automobiles U.S., LLC is recalling certain 2019 Jeep Cherokee vehicles due to a manufacturing defect. The front passenger seat mounting bolts may be loose. The resulting seat movement in the event of a crash could increase the risk of injury. As many as 253 vehicles may be affected.

The Defect

According to the National Highway Traffic Safety Administration report on this problem, some 2019 Jeep Cherokee vehicles built at the Belvidere Assembly Plant could have front passenger seat mounting fasteners that were not tightened to the correct torque. When this happens, it could lead to the increased risk of passenger injury in an accident.   

Timeline of Events

Chrysler’s U.S. Vehicle Safety and Regulatory Compliance organization first received word Jan. 22, 2019 of three vehicles from the first shift of Nov. 26, 2018 with front seat passenger seat mounting bolt torques below specification, and opened an investigation.

Further testing in January showed that vehicles built with front passenger seats not fully fastened down may not reliably be detected when test-driven. After reviewing Belvidere assembly records, Chrysler discovered that torque traceability records had been compromised. The automaker concluded that three factors contributed to the torque traceability problem: an untrained operator, improper tool tethering that allowed the operator to work out of the station and a fastener tool with limited torque traceability.

As of March 21, Chrysler had not received any complaints or field reports related to the issue, nor were they aware of any incidents or injuries resulting from the problem. Despite the absence of any such troubling reports or warranty claims, the automaker decided March 21 to conduct a voluntary safety recall of the affected vehicles.

The Solution

The recall formally began April 11, 2019. Chrysler has notified owners, and dealers will inspect the affected vehicles and if needed tighten the mounting bolts, free of charge. Consistent with past practices, the automaker will reimburse Jeep Cherokee owners who have incurred the cost of repairing a problem that subsequently became the subject of a field action; Chrysler requests that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.

Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V31. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V248000.

Sean ReyesChrysler Recalls 2019 Jeep Cherokees For Loose Passenger Seat Bolts

Chrysler Adds Nearly 1.5 Million More Vehicles to the Takata Recall List

 

Auburn Hills, Mich. – February 25, 2019 – Fiat Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles as part of the ongoing multi-manufacturer recalls associated with Takata airbags. The potential number of units affected is 1,413,222

The Defect

According to the National Highway Traffic Safety Administration’s Safety Report regarding this matter, Takata’s non-desiccated front passenger air bag inflators containing phase stabilized ammonium nitrate propellant were installed in certain 2010 MY Dodge Ram 3500 vehicles and have not been addressed by prior recalls. These systems may experience propellant degradation occurring after prolonged exposure to high levels of heat, absolute humidity and temperature cycling.

The triggering of a non-desiccated PSAN inflator with degraded propellant, in a vehicle crash where the air bag would naturally deploy, may result in an inflator rupture. That, in turn, might cause metal fragments to pass through the air bag and into the vehicle interior at high speed, potentially injuring or even killing vehicle occupants.

Timeline of Events

According to the chronology submitted to the NHTSA, in June 2014, the department’s Office of Defects Investigation opened a case based on six inflator rupture incidents involving vehicles produced by five manufacturers. All six cars were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their product lifecycle, and were equipped with Takata inflators. ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. ODI requested all 10 manufacturers expand the regional recalls for passenger inflators as Takata’s testing of the passenger inflators to date continued to indicate hot and humid area as having the highest risk, but in light of eight more field incidents, the recall was expanded nationally.

On May 4, 2016, NHTSA expanded the scope of the original recalls to include additional vehicles built with non-desiccated PSAN air bag inflators. On May 16, 2016, Takata submitted a 573 Defect Information Report to NHTSA stating that the front programmable smokeless passenger inflator and non-desiccated air bag inflator could contain a safety defect. Since most of the inflator ruptures are associated with long-term PSAN propellant degradation (caused by years of exposure to temperature fluctuations and intrusion of moisture present in the ambient atmosphere), recall populations have occurred in segments with the oldest vehicles from hot and humid locations recalled first.

The Solution

Chrysler is issuing a recall on all affected vehicles. The recall began Feb. 4, 2019, and owners should be contacted on or around Feb. 28. Owners who incurred the cost of repairing a problem may send adequate proof of payment to the company for confirmation of the expense and a subsequent refund. Also, the automaker’s dealers will replace the defective non-desiccated passenger frontal air bag inflator desiccated PSAN inflator or GUNI inflator free of charge.  Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V01. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V018000.

Sean ReyesChrysler Adds Nearly 1.5 Million More Vehicles to the Takata Recall List

Fiat Chrysler Recalls 1.4 Million Vehicles Due to Takata Air Bags

Laguna Hills, Calif. – January 29, 2019 – Fiat Chrysler Automobiles (FCA) is recalling 1.4 million vehicles in the U.S. to have their Takata air bag inflators replaced. The action includes 2010-2015 Chrysler 300 sedans, 2010-2011 Dodge Dakota trucks, 2010-2014 Dodge Challenger coupes, 2011-2015 Dodge Charger sedans, 2010-2016 Jeep Wrangler SUVs, and 2010 Ram 3500, 4500 and 5500 trucks.

The Defect

According to Consumer Reports, the Takata air bag inflators use ammonium nitrate to inflate the air bag in the event of a crash. That compound has been found to become unstable over time, especially after exposure to temperature fluctuations and periods of constant high humidity. The instability can cause inflators to explode with violent force during an impact.

If a defective air bag ruptures, it can cause sharp metal fragments to fly outwards directly into the faces of the driver and passengers. This loose debris can significantly increase the risk of serious injury or death for all occupants of the vehicle.

Timeline of Events

According to the National Highway Traffic Safety Administration, the Takata recall is the largest and most complex automotive recall in U.S. history. It covers 50 million air bag inflators in 37 million cars, SUVs, and pickup trucks from 19 manufacturers. At least 15 drivers’ and passengers’ deaths – and more than 250 injuries – have been attributed to the devices.

The recall has been spaced out to allow manufacturers time to acquire and stock replacement parts. Since the degradation of the inflator material occurs over time, the recall addressed the oldest affected cars first as well as those located in areas of temperature fluctuation and high humidity. The recall notices have been since rolled out in phases on a predetermined schedule. The latest rollout includes the Fiat Chrysler vehicles, and these recalls will continue into 2020.

The Solution

FCA says it will let owners of affected vehicles know when they can schedule service. Dealers will replace the passenger-side front air bag inflator free of charge. Owners can contact FCA’s recall information center at 800-853-1403. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sean ReyesFiat Chrysler Recalls 1.4 Million Vehicles Due to Takata Air Bags