Stellantis is recalling vehicles over a risk of windshield detachment

Auburn Hills, MI  – August 18, 2021 – Stellantis (NYSE:STLA) – that owns both Chrysler and Dodge brands – has announced a recall for 21,258 vehicles whose windshields may have been improperly fitted. This may lead to its separation from the vehicle during a collision, which increases the risk of injury. This Dodge and Chrysler recall includes the following vehicles: 

  • 2020 Chrysler 300
  • 2021 Chrysler 300
  • 2020 Dodge Challenger
  • 2021 Dodge Challenger
  • 2020 Dodge Charger
  • 2021 Dodge Charger

Recall summary  

The vehicles affected by this recall may have been painted with a “non-conforming” coat which does not adequately bonds the windshield with the metal beneath it. As a result, the windshield could detach from the vehicle during a collision.  

Risks

A large piece of glass that is flying out of control can injure passengers inside the vehicle, other motorists and nearby pedestrians. In addition, such vehicles fail to comply with a U.S. safety standard which requires at least half of the windshield to stay in place during a collision. 

Other Dodge Challenger recalls

In April of last year, the 2019 Dodge Challenger was part of a 300,000-unit strong recall for a lingering rearview camera image which could distract the driver and lead to a crash. The 2020 model-year is not subject to any additional recalls.

Other Dodge Charger recalls

The 2018, 2019 and 2020 Dodge Charger were recalled in August of last year because the backup camera image would not display when these cars were in the so-called stealth mode, as reported. The 2021 model-year does not have any additional recalls outstanding.

The repair

Chrysler and Dodge authorized dealers will fix this issue by removing the windshield and applying a different type of urethane sealant which will ensure that the windshield will stay in place. Notifications will be sent to owners around August 27. 

Is your vehicle a part of this recall?

This Chrysler and Dodge recall includes more than 20,000 vehicles. To see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Bojan PopicStellantis is recalling vehicles over a risk of windshield detachment

Stellantis recalls vehicles due to risk of limited visibility

Auburn Hills, MI – July 28, 2021  – Stellantis (NYSE:STLA) – which makes the Ram and Chrysler brands – has announced a recall for 14,096 vehicles due to the limited visibility from faulty front cameras, which augements the risk of a crash when backing up. The recall includes 2021 Dodge Ram 1500 pickup trucks.

The component in question is a “trailer reverse steering control module,” with a part number of 68423566AE.

Recall summary 

Due to a software error, the rearview camera image in the recalled cars fails to display when backing up.

Risks

A lack of visibility when backing up can increase the risk of an accident, leading to a crash or injury.

Warning signs

The first warning sign is the rear view image not displaying on the software when the vehicle is placed into reverse. The second warning sign is when the Electronic Throttle Control warning indicator illuminates on the instrument panel cluster.

Other Ram recalls

In April 2021, Stellantis Chrysler recalled 19,000 Dodge Ram vehicles over concern the vehicles would catch fire.  For more Chrysler recalls, please check out this page.

At the same time, rearview camera recalls are very common. In May, Daimler recalled more than 340,000 Mercedes-Benz cars because of a similar issue. In March, BMW asked drivers to take in 13,858 cars for repair because of a software glitch that made the cameras prone to malfunctioning when the cars were shifted in reverse.

Repair

Owners are set to be notified via mail starting July 30, 2021. The repair is a software fix that takes about 30 minutes and is provided free of charge.

Is your vehicle part of this recall? 

Over 14,000 vehicles are part of this Chrysler recall and as of July 20, 1,398 of them were already remedied.  To check if your vehicle is part of this Ram 1500 recall, use Motorsafety’s free vehicle lookup tool.

Mikaela BolkerStellantis recalls vehicles due to risk of limited visibility

US government investigates Dodge and Chrysler vans’ sliding door issues

Washington, D.C. – July  21, 2021 –  The arm of the U.S. government that regulates vehicle safety is conducting an investigation to determine if Stellantis (NYSE:STLA) will need to recall 233,084 2016 Chrysler Town and Country and the 2016 Dodge Grand Caravan vans because of faulty sliding doors. The doors may allegedly become stuck, potentially trapping passengers in the vans in the event of an emergency.

Summary  

The vans in question are equipped with power sliding rear doors that open at the push of a button inside the car or on the key fob. However, 426 drivers complained that they could not get the doors to open, even manually. This prompted the regulator – the National Highway Traffic Safety Administration (NHTSA) – to open an investigation on July 9. 

Consumer complaints

Many of the complaints described “consumers having to remove passengers in the rear of the vehicle through the front doors, the second sliding door (if it was operational), the windows, or the rear hatch of the vehicle.”

Previous issues

Stellantis, Dodge and Chrysler’s parent company, has been aware of the issue since 2016, when they issued a bulletin to dealers instructing mechanics to replace sliding door lock actuators on vans whose doors got stuck. The automaker discovered a defect in the lock actuators that would cause the doors to get stuck, sometimes emitting a loud buzzing noise when the car was locked or unlocked.

It is not clear how big the population affected by this issue was or how many cars were actually repaired at the time.

Risks

Many complaints NHTSA received expressed concern that in an emergency or crash, vehicle occupants could become trapped inside the vehicle.  This represents a grave risk in the event of, for example, vehicle fires, where occupants need to leave a vehicle quickly.  If someone is hurt, first responders may also have a hard time getting to the patient quickly if they cannot open doors from the outside.

More dangers

Through the investigation, NHTSA is set to find out how often these rear door failures, confirm the risks that the complaints are referring to and potentially flesh out any additional dangers.

Next steps

The investigation is currently in the “preliminary evaluation” stage, which NHTSA’s Office of Defects Investigation (ODI) usually completes within four months. If the evaluation shows a potential safety defect, the office will conduct an engineering analysis to decide whether to initiate a safety recall. That stage usually takes around a year, as reported.

Will your vehicle be part of a recall?

Over 233,000 vans could be implicated in a future Fiat Chrysler recall or Dodge recall. To see if your van is one of them, bookmark MotorSafety’s free vehicle lookup tool and check back for open recalls in the future.

Rebecca RandUS government investigates Dodge and Chrysler vans’ sliding door issues

Stellantis recalls Ram trucks that may catch fire

Auburn Hills, MI – April 8, 2021 – Stellantis (NYSE:STLA), which owns the Dodge brand, is recalling 19,214 vehicles with a faulty relay, or a switch, inside the engine compartment that may cause fire. This recall includes the following Ram pickup trucks :

  • 2021 Ram 2500
  • 2021 Ram 3500 
  • 2021 Ram 4500 
  • 2021 Ram 5500

Recall summary  

The recalled cars are equipped with Cummings 6.7L diesel engines that have an electric heater that warms up the air coming into the engine and helps it reach running temperatures faster. The operation of this heater is controlled by a so-called solid state relay, which is an electric switch that turns electrical power on and off. This switch may be defective and can short circuit, which may lead to fire in the engine compartment.  This may occur regardless of whether the ignition is on or off.

The defect is caused by a supplier error.

Risks

A fire can be a serious safety concern if it happens while driving. Potential hazards range from failure to stop and evacuate the vehicle in time to increased risks of collision. In addition, a burning vehicle on the road is a threat to other drivers and their passengers. 

Safety tips

Chrysler does not explicitly say this, but in the case of other recent recalls because of an increased fire risk, manufacturers like Hyundai have recommended to park recalled vehicles outside and away from structures, such as houses and garages.

For tips on what to do if your vehicle catches fire, please read this article about a Hyundai recall.

Other Chrysler recalls

In November, over 19,000 Ram 1500 and Ram 2500 pickup trucks were part of a recall due to the driver-side mirror issue, where the mirror glass detached from the backing plate and no longer showed a reflection of what was behind.

The repair

To fix the issue, dealers will install a protective barrier around the relay. If it short-circuits, the barrier will act as a thermoresistant capsule, which will contain the spread of heat and prevent the fire. The repairs are free of charge. The recall begins on April 30.

Is your vehicle part of this recall?

This Ram recall includes over 19,000 pickups. To see if your Ram is one of them, use MotorSafety’s free vehicle lookup tool.

Bojan PopicStellantis recalls Ram trucks that may catch fire

Chrysler Ram trucks recalled for driver side mirror issue

Pleasanton, CA – November 17, 2020 – Fiat Chrysler (NYSE:FCAU) has recalled 19,075 Ram trucks, due to an issue with the driver side mirror. The mirror glass may detach from the backing plate such that it may no longer show a reflection of what’s behind. The recall includes 2020 Ram 2500 and Ram 1500 luxury heavy-duty pickup trucks.

Recall summary  

The backing plate holds the mirror glass in place. In recalled trucks, the mirror glass was not adhered to the backing plate properly, due to a manufacturing error. This limits the visibility for the driver and may result in a crash.

Recalled trucks fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility.” Specifically, the “mirrors must be mounted according to certain specifications, and must provide the driver with a specified minimum field of view.”

Risks 

Side rear view mirrors are critically important for safe driving, particularly if an object is blocking the rear window view. They help drivers enter traffic and safely change lanes. If these mirrors are not functioning properly, the driver may not see other vehicles, pedestrians or physical objects. All of these conditions increase the risk of an accident.

The repair

To fix the issue, dealers will need to replace the glass in the driver side mirror. The recall begins on November 27 and the repair is free of charge. The estimated repair time is 30 minutes, but plan for additional time for check in and check out.

Is your vehicle part of this recall?Over 19,000 vehicles are included in this Ram truck recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandChrysler Ram trucks recalled for driver side mirror issue

Dodge Charger Pursuit recalled for faulty backup cameras

Pleasanton, CA – August 27 2020 – Fiat Chrysler (NYSE:FCAU) has recalled 26,361 Dodge Charger Pursuit vehicles that operate with backup cameras.  When the driver selects the “stealth mode” setting and shifts into reverse, the backup camera rearview image does not display, increasing the risk of a crash. The recall includes 2018-2020 Dodge Charger Pursuit sedans.

Recall summary  

Federal safety regulations require that vehicle manufactures make the rearview camera image visible at all times to ensure the safety of the public and driver. The image for the cars in question is not displayed when the car enters “the stealth mode,” which is the ability to dim most of the sedan’s interior lights.

Risks 

A malfunctioning rearview camera may result in a crash as the driver may fail to notice a person or an object behind them. This can result in injury or even death for everyone involved.

In fact, before back-up cameras became obligatory on all new vehicle models in 2018, back-up crashes killed an estimated 284 people and injured around 12,000 annually, according to the National Highway Traffic Safety Administration.

The repair

To fix the issue, dealers will update the software of the body control module (BCM), which is the “center” of the vehicle responsible for many of its operations. The update will disable the stealth mode when the vehicle is put into reverse. 

The repair is free of charge and is available now. Owners should plan on a half day to complete the repair.

Is your vehicle part of this recall?

Over 25,000 vehicles are included in this Dodge Charger Pursuit recall. MotorSafety.org allows you to use your vehicle identification number to find if your vehicle has been recalled and we will help you find a dealer to get this issues fixed.

Ken BoydDodge Charger Pursuit recalled for faulty backup cameras

Chrysler Recalls Jeep, Ram, Dodge Vehicles to Fix Distracting Rear-View Camera

Laguna Hills, CA – May 12, 2020 – Chrysler (NASDAQ: FCA) announced the recall of several models of Jeep SUVs, Ram pickup trucks, Dodge SUVs and Chrysler minivans equipped with 8.4” or 12” radio displays.

The recall includes the following models:

  • 2020 Jeep Gladiator
  • 2020 Jeep Cherokee
  • 2019-2020 Ram 1500 Pickup
  • 2019-2020 Ram 2500 Pickup
  • 2019-2020 Ram 3500 Pickup
  • 2019-2020 Chrysler Pacifica
  • 2019-2020 Dodge Durango
  • 2019-2020 Jeep Grand Cherokee
  • 2019-2020 Jeep Wrangler
  • 2019-2020 Jeep Renegade
  • 2019 Dodge Challenger

Recall Summary

Because of a software error, the rear-view camera image remains displayed after the vehicle shifts out of reverse, which could distract the driver and increase the risk of a crash.

In addition to the safety issue related to distracted driving, Chrysler initiated the recall to ensure vehicles meet federal standards that require rearview cameras to turn off within 10 seconds after shifting out of reverse.

The remedy will be available as early as May 22, 2020. The manufacturer will cover the cost to repair vehicles, which consists of a software update that could take up to a half day to repair at a certified service center.

Driving Risks

The rear-view camera potentially leads to a crash because once the driver shifts into drive, the vehicle is in forward motion while the navigation system displays an image in backward motion. If this were to happen while the driver pulls into traffic or an area with pedestrians, the risks of a crash increase.

The Threat Of Distracted Driving

According to the CDC, distracted drivers pose a serious problem that results in thousands of deaths each year. Several campaigns exist to bring more awareness to the problem, as well as April being designated as National Distracted Driving Awareness Month.

In both 2016 and 2017, over 3,000 people lost their lives in a motor vehicle crash involving distracted drivers.

National Highway Traffic Safety Administration (NHTSA) – April 2019

In 2017, the National Highway Traffic Safety Administration (NHTSA) classified 9% of traffic facilities as distraction-affected crashes, which means the driver was distracted at the time of the crash. In both 2016 and 2017, over 3,000 people lost their lives in a motor vehicle crash involving distracted drivers.

Other Recent Recalls

Earlier this year, some 2018-2020 Jeep Wranglers and 2020 Jeep Gladiators were the subjects of a recall involving the manual transmission. The recall affected almost 30,000 Jeep Wranglers and over 3,400 Jeep Gladiators. In addition to the manual transmission recall, Jeep also recalled over 33,000 Jeep Gladiators because of a clutch defect.

Is Your Vehicle Affected By This Recall?

Over 318,000 cars are included with this Chrysler recall. To find out if your vehicle is one of them, visit MotorSafety.org, where you can search for open recalls on your vehicle, set up an appointment for any needed repairs, and sign up for automatic alerts so you know when your vehicle might be not safe to drive.

Joe GlaserChrysler Recalls Jeep, Ram, Dodge Vehicles to Fix Distracting Rear-View Camera

Dodge Viper air bags may deploy unexpectedly

Fiat Chrysler Automobiles US is recalling certain 2005-2006 Dodge Viper vehicles. Affected vehicles may deploy their air bags  and/or seat belt pretensioners without warning due to a defect in the Occupant Restraint Control (ORC). 

The potential number of vehicles affected is 3329.

The Defect

The Occupant Restraint Control, which was made for Chrysler by ZF (TRW), may inadvertently deploy the vehicle’s air bags and/or seat belt pretensioners. The unexpected deployment of either air bags or seat belt pretensioners may cause injury or a vehicle crash. In addition, the defect may cause increased the risk of an accident because the air bag warning light may not precede an inadvertent deployment of the air bag or the seat belt pretensioners.   

The defect occurred in vehicles that were manufactured from May 18, 2004, when production of the 2005 MY Dodge Viper began, until August 28, 2006, when production ended. FCA used vehicle production records to identify affected vehicles. 

Timeline Of Events

On January 27, 2015, Fiat Chrysler Automobiles (FCA) informed the National Highway Transportation Administration that they would be doing a voluntary recall of certain 2002-2003 Jeep Liberty, 2002-2004 Jeep Grand Cherokee and 2003-2004 MY Dodge Viper vehicles. Each of the models had an issue with the Occupant Restraint Control, which was replaced in the affected vehicles. On January 28, 2019, an Occupant Restraint Control issue also occurred on a 2005 MY Dodge Viper in the field. The incident involved both passenger and driver air bags deploying without warning or an accident. The incident was reported as a Customer Assistance Inquiry Record (CAIR) by Fiat Chrysler. On October 2, 2019, Chrysler participated in an inspection of the reported vehicle that showed electrical overstress to one of the application specific integrated circuits controlling the air bag squibs, the same issue that occurred in Chrysler’s 2015 recall.

On December 5, 2019, Fiat Chrysler US’s Vehicle Regulations Committee decided to conduct a voluntary safety recall of the affected vehicles. Fiat Chrysler Automobiles is aware of one injury that was related to the issue.       

The Solution

Fiat Chrysler Automobiles is conducting a voluntary safety recall to replace the Occupant Restraint Control in all affected vehicles.The current model of ORC will be replaced with a new one that uses the next generation of electrical architecture and does not have a history of unexpected air bag deployment.

According to Fiat Chrysler, both dealers and owners will be notified either on or around January 31, 2020. Owners should take their vehicles to a certified Fiat Chrysler dealer. Owners of recalled vehicles can seek reimbursement from Fiat Chrysler Automobiles. To ensure a smooth reimbursement process, FCA requests that owners send in either an original receipt or another adequate proof of payment. FCA will make this request formally in their recall letters to owners.   

Dealers are required by federal law to complete the recall service on vehicles that are still in the dealer’s new vehicle inventory. Failure to do so could result in a  $21,000 civil penalty for each incomplete vehicle. A stop sale is currently in effect. 

Owners can contact the National Highway Traffic Safety Administration Vehicle Safety hotline at 1-888-327-4236 or go to www.safecar.gov.

Sean ReyesDodge Viper air bags may deploy unexpectedly

2019 Dodge Challengers and Chargers recalled for brake issues

Laguna Hills, CA – Nov. 12, 2019 – Fiat Chrysler Automobiles U.S. recently issued a recall for well over 100 of its model year 2019 Dodge Challengers and Chargers, due to concerns over front and rear brake packages.

Specifically, the recall involves 173 vehicles, including:

  • 111 four-door 2019 Dodge Chargers
  • 62 two-door 2019 Dodge Challengers

All are believed to have the defect described below, which can lead to an increased risk of crashing.

The Defect

In both cases, the vehicles in question may have been built with front and rear brake packages that are incompatible with each other, and may not leave enough space between the tires’ inner sidewalls and the suspension steering knuckle. In these cases, there may be contact between the components, which could result in damage to the tires that would lead to a sudden loss of air pressure.

That, in turn, would potentially result in drivers losing control of the vehicle without warning, increasing the risk of an accident.

All Challengers in the recall were produced from May 28 to Sept. 20, 2019, and affected Chargers were made between May 29 and Sept. 25. FCA used vehicle production records to determine which cars were made with these incompatible wheel and brake packages. Other Chargers and Challengers produced in the 2019 model year do not have this issue.

Timeline of Events

On Sept. 13, 2019, FCA’s assembly plant in Brampton, Ontario, alerted its parent company of a possible issue related to how close tires in some vehicles might be to the steering knuckles that are part of the brake packages.

Five days later, the company’s Vehicle Safety and Regulatory Compliance organization launched an investigation into the issue after completing an engineering evaluation of one potentially affected vehicle. Between Sept. 18 and 27, 2019, all involved – including FCA U.S. Engineering – held meetings to look at the problem, its potential consequences and the scope of the issue.

As of Oct. 14, the company had not received any field reports of accidents related to the defect, nor had any warranty claims been filed. Furthermore, it was not aware of any accidents or injuries that might have been related to this problem.

Nonetheless, the company decided through its VSRC that it would conduct a voluntary recall beginning on Oct. 17, 2019.

The Solution

Drivers will be asked to bring their affected vehicles to an auto technician that can install the proper brake packages, as well as inspect the front tires on that car to determine whether they need to be replaced. They will also replace the rear tires to ensure they match the front replacements. If necessary, these mechanics might also need to adjust the wheel alignment. The company will provide reimbursement for any such repairs already undertaken, as long as owners have the original receipt or other proof of the transaction.

Both dealers and owners will receive notification of the recall on Dec. 13, 2019.

For additional details about this recall, consumers can contact Fiat Chrysler by phone at 1-800-853-1403, or call the National Highway Traffic Safety Administration hotline at 1-888-327-4236.

For more information on this or other recalls past or present, visit MotorSafety.org.

Sean Reyes2019 Dodge Challengers and Chargers recalled for brake issues

TransitWorks Recalls Ford Transit and Dodge Ram Vehicles For Rear Seat Defect

Laguna Hills, CA – May 7, 2019 – TransitWorks is recalling certain 2015-18 Ford Transit, 2018 Ford Transit Connect and 2016 Dodge Ram ProMaster vehicles equipped with Freedman Seating GO-ES seats. The back seat cushion may not lock in place properly. In the event of a crash or a sudden stop, if the seat back moves the occupant would have an increased risk of injury. As many as 776 vehicles may be affected.

The Defect

According to the National Highway Traffic Safety Administration report on this issue, when the back seat cushion is changed from the stowed position to an upright one, the cushion may not remain locked in place when under load, such as in a crash or a sudden stop. During the operation of the seat, and specifically when rotating the seat back cushion from the stowed to the upright position, there needs to be an audible click of the mechanism locking into position. In addition, the mechanism will rotate downwards. If the seat back failed to lock into place as designed, the back seat occupant would be at increased risk of injury during a crash or unexpected stop.

Timeline of Events

Freedman Seating Company GO-ES seats may have been manufactured with a back frame weldment that was too narrow, resulting in deformation of the seat back cushion dump mechanism, which may cause it to malfunction.

TransitWorks was notified of the recall Nov. 1, 2018 via email by Freedman Seating Company. On Nov. 6, TransitWorks requested additional information to determine whether single seats were also affected by the recall, and also began the process of identifying affected vehicles at this time.

The Solution

The recall began Dec. 19, 2018. TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit, along with information on obtaining any necessary repairs.

Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V229000.

Sean ReyesTransitWorks Recalls Ford Transit and Dodge Ram Vehicles For Rear Seat Defect