Chrysler Ram trucks recalled for driver side mirror issue

Pleasanton, CA – November 17, 2020 – Fiat Chrysler (NYSE:FCAU) has recalled 19,075 Ram trucks, due to an issue with the driver side mirror. The mirror glass may detach from the backing plate such that it may no longer show a reflection of what’s behind. The recall includes 2020 Ram 2500 and Ram 1500 luxury heavy-duty pickup trucks.

Recall summary  

The backing plate holds the mirror glass in place. In recalled trucks, the mirror glass was not adhered to the backing plate properly, due to a manufacturing error. This limits the visibility for the driver and may result in a crash.

Recalled trucks fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility.” Specifically, the “mirrors must be mounted according to certain specifications, and must provide the driver with a specified minimum field of view.”

Risks 

Side rear view mirrors are critically important for safe driving, particularly if an object is blocking the rear window view. They help drivers enter traffic and safely change lanes. If these mirrors are not functioning properly, the driver may not see other vehicles, pedestrians or physical objects. All of these conditions increase the risk of an accident.

The repair

To fix the issue, dealers will need to replace the glass in the driver side mirror. The recall begins on November 27 and the repair is free of charge. The estimated repair time is 30 minutes, but plan for additional time for check in and check out.

Is your vehicle part of this recall?Over 19,000 vehicles are included in this Ram truck recall. To see if your car is one of them, use MotorSafety’s free vehicle lookup tool.

Rebecca RandChrysler Ram trucks recalled for driver side mirror issue

Dodge Charger Pursuit recalled for faulty backup cameras

Pleasanton, CA – August 27 2020 – Fiat Chrysler (NYSE:FCAU) has recalled 26,361 Dodge Charger Pursuit vehicles that operate with backup cameras.  When the driver selects the “stealth mode” setting and shifts into reverse, the backup camera rearview image does not display, increasing the risk of a crash. The recall includes 2018-2020 Dodge Charger Pursuit sedans.

Recall summary  

Federal safety regulations require that vehicle manufactures make the rearview camera image visible at all times to ensure the safety of the public and driver. The image for the cars in question is not displayed when the car enters “the stealth mode,” which is the ability to dim most of the sedan’s interior lights.

Risks 

A malfunctioning rearview camera may result in a crash as the driver may fail to notice a person or an object behind them. This can result in injury or even death for everyone involved.

In fact, before back-up cameras became obligatory on all new vehicle models in 2018, back-up crashes killed an estimated 284 people and injured around 12,000 annually, according to the National Highway Traffic Safety Administration.

The repair

To fix the issue, dealers will update the software of the body control module (BCM), which is the “center” of the vehicle responsible for many of its operations. The update will disable the stealth mode when the vehicle is put into reverse. 

The repair is free of charge and is available now. Owners should plan on a half day to complete the repair.

Is your vehicle part of this recall?

Over 25,000 vehicles are included in this Dodge Charger Pursuit recall. MotorSafety.org allows you to use your vehicle identification number to find if your vehicle has been recalled and we will help you find a dealer to get this issues fixed.

Ken BoydDodge Charger Pursuit recalled for faulty backup cameras

Chrysler Recalls Jeep, Ram, Dodge Vehicles to Fix Distracting Rear-View Camera

Laguna Hills, CA – May 12, 2020 – Chrysler (NASDAQ: FCA) announced the recall of several models of Jeep SUVs, Ram pickup trucks, Dodge SUVs and Chrysler minivans equipped with 8.4” or 12” radio displays.

The recall includes the following models:

  • 2020 Jeep Gladiator
  • 2020 Jeep Cherokee
  • 2019-2020 Ram 1500 Pickup
  • 2019-2020 Ram 2500 Pickup
  • 2019-2020 Ram 3500 Pickup
  • 2019-2020 Chrysler Pacifica
  • 2019-2020 Dodge Durango
  • 2019-2020 Jeep Grand Cherokee
  • 2019-2020 Jeep Wrangler
  • 2019-2020 Jeep Renegade
  • 2019 Dodge Challenger

Recall Summary

Because of a software error, the rear-view camera image remains displayed after the vehicle shifts out of reverse, which could distract the driver and increase the risk of a crash.

In addition to the safety issue related to distracted driving, Chrysler initiated the recall to ensure vehicles meet federal standards that require rearview cameras to turn off within 10 seconds after shifting out of reverse.

The remedy will be available as early as May 22, 2020. The manufacturer will cover the cost to repair vehicles, which consists of a software update that could take up to a half day to repair at a certified service center.

Driving Risks

The rear-view camera potentially leads to a crash because once the driver shifts into drive, the vehicle is in forward motion while the navigation system displays an image in backward motion. If this were to happen while the driver pulls into traffic or an area with pedestrians, the risks of a crash increase.

The Threat Of Distracted Driving

According to the CDC, distracted drivers pose a serious problem that results in thousands of deaths each year. Several campaigns exist to bring more awareness to the problem, as well as April being designated as National Distracted Driving Awareness Month.

In both 2016 and 2017, over 3,000 people lost their lives in a motor vehicle crash involving distracted drivers.

National Highway Traffic Safety Administration (NHTSA) – April 2019

In 2017, the National Highway Traffic Safety Administration (NHTSA) classified 9% of traffic facilities as distraction-affected crashes, which means the driver was distracted at the time of the crash. In both 2016 and 2017, over 3,000 people lost their lives in a motor vehicle crash involving distracted drivers.

Other Recent Recalls

Earlier this year, some 2018-2020 Jeep Wranglers and 2020 Jeep Gladiators were the subjects of a recall involving the manual transmission. The recall affected almost 30,000 Jeep Wranglers and over 3,400 Jeep Gladiators. In addition to the manual transmission recall, Jeep also recalled over 33,000 Jeep Gladiators because of a clutch defect.

Is Your Vehicle Affected By This Recall?

Over 318,000 cars are included with this Chrysler recall. To find out if your vehicle is one of them, visit MotorSafety.org, where you can search for open recalls on your vehicle, set up an appointment for any needed repairs, and sign up for automatic alerts so you know when your vehicle might be not safe to drive.

Joe GlaserChrysler Recalls Jeep, Ram, Dodge Vehicles to Fix Distracting Rear-View Camera

Dodge Viper air bags may deploy unexpectedly

Fiat Chrysler Automobiles US is recalling certain 2005-2006 Dodge Viper vehicles. Affected vehicles may deploy their air bags  and/or seat belt pretensioners without warning due to a defect in the Occupant Restraint Control (ORC). 

The potential number of vehicles affected is 3329.

The Defect

The Occupant Restraint Control, which was made for Chrysler by ZF (TRW), may inadvertently deploy the vehicle’s air bags and/or seat belt pretensioners. The unexpected deployment of either air bags or seat belt pretensioners may cause injury or a vehicle crash. In addition, the defect may cause increased the risk of an accident because the air bag warning light may not precede an inadvertent deployment of the air bag or the seat belt pretensioners.   

The defect occurred in vehicles that were manufactured from May 18, 2004, when production of the 2005 MY Dodge Viper began, until August 28, 2006, when production ended. FCA used vehicle production records to identify affected vehicles. 

Timeline Of Events

On January 27, 2015, Fiat Chrysler Automobiles (FCA) informed the National Highway Transportation Administration that they would be doing a voluntary recall of certain 2002-2003 Jeep Liberty, 2002-2004 Jeep Grand Cherokee and 2003-2004 MY Dodge Viper vehicles. Each of the models had an issue with the Occupant Restraint Control, which was replaced in the affected vehicles. On January 28, 2019, an Occupant Restraint Control issue also occurred on a 2005 MY Dodge Viper in the field. The incident involved both passenger and driver air bags deploying without warning or an accident. The incident was reported as a Customer Assistance Inquiry Record (CAIR) by Fiat Chrysler. On October 2, 2019, Chrysler participated in an inspection of the reported vehicle that showed electrical overstress to one of the application specific integrated circuits controlling the air bag squibs, the same issue that occurred in Chrysler’s 2015 recall.

On December 5, 2019, Fiat Chrysler US’s Vehicle Regulations Committee decided to conduct a voluntary safety recall of the affected vehicles. Fiat Chrysler Automobiles is aware of one injury that was related to the issue.       

The Solution

Fiat Chrysler Automobiles is conducting a voluntary safety recall to replace the Occupant Restraint Control in all affected vehicles.The current model of ORC will be replaced with a new one that uses the next generation of electrical architecture and does not have a history of unexpected air bag deployment.

According to Fiat Chrysler, both dealers and owners will be notified either on or around January 31, 2020. Owners should take their vehicles to a certified Fiat Chrysler dealer. Owners of recalled vehicles can seek reimbursement from Fiat Chrysler Automobiles. To ensure a smooth reimbursement process, FCA requests that owners send in either an original receipt or another adequate proof of payment. FCA will make this request formally in their recall letters to owners.   

Dealers are required by federal law to complete the recall service on vehicles that are still in the dealer’s new vehicle inventory. Failure to do so could result in a  $21,000 civil penalty for each incomplete vehicle. A stop sale is currently in effect. 

Owners can contact the National Highway Traffic Safety Administration Vehicle Safety hotline at 1-888-327-4236 or go to www.safecar.gov.

Sean ReyesDodge Viper air bags may deploy unexpectedly

2019 Dodge Challengers and Chargers recalled for brake issues

Laguna Hills, CA – Nov. 12, 2019 – Fiat Chrysler Automobiles U.S. recently issued a recall for well over 100 of its model year 2019 Dodge Challengers and Chargers, due to concerns over front and rear brake packages.

Specifically, the recall involves 173 vehicles, including:

  • 111 four-door 2019 Dodge Chargers
  • 62 two-door 2019 Dodge Challengers

All are believed to have the defect described below, which can lead to an increased risk of crashing.

The Defect

In both cases, the vehicles in question may have been built with front and rear brake packages that are incompatible with each other, and may not leave enough space between the tires’ inner sidewalls and the suspension steering knuckle. In these cases, there may be contact between the components, which could result in damage to the tires that would lead to a sudden loss of air pressure.

That, in turn, would potentially result in drivers losing control of the vehicle without warning, increasing the risk of an accident.

All Challengers in the recall were produced from May 28 to Sept. 20, 2019, and affected Chargers were made between May 29 and Sept. 25. FCA used vehicle production records to determine which cars were made with these incompatible wheel and brake packages. Other Chargers and Challengers produced in the 2019 model year do not have this issue.

Timeline of Events

On Sept. 13, 2019, FCA’s assembly plant in Brampton, Ontario, alerted its parent company of a possible issue related to how close tires in some vehicles might be to the steering knuckles that are part of the brake packages.

Five days later, the company’s Vehicle Safety and Regulatory Compliance organization launched an investigation into the issue after completing an engineering evaluation of one potentially affected vehicle. Between Sept. 18 and 27, 2019, all involved – including FCA U.S. Engineering – held meetings to look at the problem, its potential consequences and the scope of the issue.

As of Oct. 14, the company had not received any field reports of accidents related to the defect, nor had any warranty claims been filed. Furthermore, it was not aware of any accidents or injuries that might have been related to this problem.

Nonetheless, the company decided through its VSRC that it would conduct a voluntary recall beginning on Oct. 17, 2019.

The Solution

Drivers will be asked to bring their affected vehicles to an auto technician that can install the proper brake packages, as well as inspect the front tires on that car to determine whether they need to be replaced. They will also replace the rear tires to ensure they match the front replacements. If necessary, these mechanics might also need to adjust the wheel alignment. The company will provide reimbursement for any such repairs already undertaken, as long as owners have the original receipt or other proof of the transaction.

Both dealers and owners will receive notification of the recall on Dec. 13, 2019.

For additional details about this recall, consumers can contact Fiat Chrysler by phone at 1-800-853-1403, or call the National Highway Traffic Safety Administration hotline at 1-888-327-4236.

For more information on this or other recalls past or present, visit MotorSafety.org.

Sean Reyes2019 Dodge Challengers and Chargers recalled for brake issues

TransitWorks Recalls Ford Transit and Dodge Ram Vehicles For Rear Seat Defect

Laguna Hills, CA – May 7, 2019 – TransitWorks is recalling certain 2015-18 Ford Transit, 2018 Ford Transit Connect and 2016 Dodge Ram ProMaster vehicles equipped with Freedman Seating GO-ES seats. The back seat cushion may not lock in place properly. In the event of a crash or a sudden stop, if the seat back moves the occupant would have an increased risk of injury. As many as 776 vehicles may be affected.

The Defect

According to the National Highway Traffic Safety Administration report on this issue, when the back seat cushion is changed from the stowed position to an upright one, the cushion may not remain locked in place when under load, such as in a crash or a sudden stop. During the operation of the seat, and specifically when rotating the seat back cushion from the stowed to the upright position, there needs to be an audible click of the mechanism locking into position. In addition, the mechanism will rotate downwards. If the seat back failed to lock into place as designed, the back seat occupant would be at increased risk of injury during a crash or unexpected stop.

Timeline of Events

Freedman Seating Company GO-ES seats may have been manufactured with a back frame weldment that was too narrow, resulting in deformation of the seat back cushion dump mechanism, which may cause it to malfunction.

TransitWorks was notified of the recall Nov. 1, 2018 via email by Freedman Seating Company. On Nov. 6, TransitWorks requested additional information to determine whether single seats were also affected by the recall, and also began the process of identifying affected vehicles at this time.

The Solution

The recall began Dec. 19, 2018. TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit, along with information on obtaining any necessary repairs.

Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V229000.

Sean ReyesTransitWorks Recalls Ford Transit and Dodge Ram Vehicles For Rear Seat Defect

Chrysler Recalls 2019 Dodge Charger Vehicles With Missing Air Bag Information

Laguna Hills, CA – May 4, 2019 – Chrysler is recalling certain 2019 Dodge Charger vehicles in which both of the front sun visors may lack the required air bag warning information. Not having this information available could increase the risk of injury. As many as 1,097 vehicles may be affected.

The Defect

According to the National Highway Traffic Safety Administration report on this issue, the driver- and passenger-side sun visors on the affected 2019 Dodge Chargers may not have had the required air bag warning information attached. The driver-side sun visor may contain no air bag warning label at all, and the passenger sun visor may contain warning labels intended for non-U.S. markets. Because of these omissions, these vehicles do not comply with Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.” Failure to provide the air bag warning information increases the chance of driver or occupant injury.

Timeline of Events

A 2019 Dodge Charger built for the U.S. market but containing non-U.S. sun visor air bag warning labels, was reported Feb. 1, 2019 in a customer protection audit at Chrysler’s Brampton Assembly Plant.

On Feb. 6, Chrysler Engineering was notified that non-U.S. sun visor air bag warning labels had been built into some U.S. market vehicles. The location and content of the non-U.S. sun visor air bag warning labels were compared against the federally mandated requirements, revealing differences between the Federal Motor Vehicle Safety Standards and the non-U.S. labels.

Chrysler decided March 21 through its Vehicle Regulations Committee to conduct a voluntary safety recall of the affected vehicles.

The Solution

The recall began April 17, 2019. Chrysler has notified owners, and dealers will replace the driver and passenger sun visors, at no cost.  Consistent with past practices, the automaker will reimburse Dodge Charger owners who have incurred the cost of repairing a problem that subsequently became the subject of a field action. Chrysler requests that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.

Owners may contact FCA US customer service at 1-800-853-1403. Chrysler’s number for this recall is V35. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V246000.

Sean ReyesChrysler Recalls 2019 Dodge Charger Vehicles With Missing Air Bag Information

Chrysler Adds Nearly 1.5 Million More Vehicles to the Takata Recall List

Auburn Hills, Mich. – February 25, 2019 – Fiat Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles as part of the ongoing multi-manufacturer recalls associated with Takata airbags. The potential number of units affected is 1,413,222

The Defect

According to the National Highway Traffic Safety Administration’s Safety Report regarding this matter, Takata’s non-desiccated front passenger air bag inflators containing phase stabilized ammonium nitrate propellant were installed in certain 2010 MY Dodge Ram 3500 vehicles and have not been addressed by prior recalls. These systems may experience propellant degradation occurring after prolonged exposure to high levels of heat, absolute humidity and temperature cycling.

The triggering of a non-desiccated PSAN inflator with degraded propellant, in a vehicle crash where the air bag would naturally deploy, may result in an inflator rupture. That, in turn, might cause metal fragments to pass through the air bag and into the vehicle interior at high speed, potentially injuring or even killing vehicle occupants.

Timeline of Events

According to the chronology submitted to the NHTSA, in June 2014, the department’s Office of Defects Investigation opened a case based on six inflator rupture incidents involving vehicles produced by five manufacturers. All six cars were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their product lifecycle, and were equipped with Takata inflators. ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. ODI requested all 10 manufacturers expand the regional recalls for passenger inflators as Takata’s testing of the passenger inflators to date continued to indicate hot and humid area as having the highest risk, but in light of eight more field incidents, the recall was expanded nationally.

On May 4, 2016, NHTSA expanded the scope of the original recalls to include additional vehicles built with non-desiccated PSAN air bag inflators. On May 16, 2016, Takata submitted a 573 Defect Information Report to NHTSA stating that the front programmable smokeless passenger inflator and non-desiccated air bag inflator could contain a safety defect. Since most of the inflator ruptures are associated with long-term PSAN propellant degradation (caused by years of exposure to temperature fluctuations and intrusion of moisture present in the ambient atmosphere), recall populations have occurred in segments with the oldest vehicles from hot and humid locations recalled first.

The Solution

Chrysler is issuing a recall on all affected vehicles. The recall began Feb. 4, 2019, and owners should be contacted on or around Feb. 28. Owners who incurred the cost of repairing a problem may send adequate proof of payment to the company for confirmation of the expense and a subsequent refund. Also, the automaker’s dealers will replace the defective non-desiccated passenger frontal air bag inflator desiccated PSAN inflator or GUNI inflator free of charge.  Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V01. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V018000.

Sean ReyesChrysler Adds Nearly 1.5 Million More Vehicles to the Takata Recall List

Fiat Chrysler Automobiles to Recall One Million Dodge Trucks Over Tailgate

 

U.S. – Aug. 29, 2018 – Fiat Chrysler Automobiles (FCA) has announced a recall for more than 1.1 million Dodge Ram trucks. According to USA Today, FCA is calling to fix vehicles in the U.S., Canada, Mexico and in other countries globally due to a faulty tailgate issue. The official recall will begin in September of this year.

The Defect

Through an investigation by the automakers, it was discovered that certain power locking mechanisms in the tailgate system have problems. The component that helps automatically latch the tailgate can corrode over time at a faster rate than normal, which can cause the system to not operate correctly. If the tailgate unlatches unexpectedly, it could cause cargo to fall out the back of the pickup truck. This can put drivers and others on the road in danger of an accident, injury or crash.

The trucks affected in the recall include models with the 5′ 7″ or 6′ 4″ truck bed. They are the 2015-2017 RAM 1500, 2500 and 3500 pickup trucks. The current models of 2018 and 2019 Ram trucks are not part of this recall over tailgate issues, as they are equipped with new features such as lift-assist.

According to The Drive, the overall average for car recalls per make and model is 0.79 per 100,000 units sold. In the list of top 10 vehicles with the most recalls, the Ram Pickup comes in at number six, behind the Nissan Pathfinder and Dodge Durango. The Ram Pickup has a 1.99 rating per 100,000 units sold, more than double the average. Domestic automakers take up six of the top 10 spaces for the most recalled vehicles, while Japanese automakers are among the lowest.

Four of the top 10 vehicles are offered by FCA: Dodge, Jeep, Chrysler or Fiat. Due to a large recall in May involving 4.8 million vehicles, this tipped the scales for the averages this year. In comparison, some of the least recalled makes and models in the U.S. include the Hyundai Accent, Chevrolet Equinox and the Toyota Corolla.

Timeline of Events

Earlier this month, FCA announced the recall for the Ram trucks. So far, there have been no injuries or accidents relating directly to this specific recall. There are exactly 1,149,237 trucks involved in the recall in the U.S. An additional 260,315 vehicles in Canada; 19,432 in Mexico and 25,361 trucks in other countries worldwide are also part of the recall.

Beginning September 14, FCA will officially begin the recall. Any trucks at risk for the faulty tailgate will be able to take their truck in for repairs and fixes of the parts. In the meantime, spokespeople from FCA urge owners to make sure cargo is extra secure and all safety precautions are followed in the Dodge RAM manual.

The Solution

Chrysler announced plans to notify owners of the problem with the tailgates. The automaker also suggests using some of the other features and equipment included in the tailgate mechanisms to ensure cargo can be as secure as possible. This includes (but is not limited to) investing in higher friction truck bed liners, bulkhead dividers, bed extenders and tie-down rings.

If auto dealerships and drivers would like more information, they can contact the National Highway Traffic Safety Administration (NHTSA), which can be reached via their website. Costumers who would like to contact Chrysler directly in the US can call their helpline at 1-800-334-9200. For reference, the recall official number from FCA is U74. People concerned about the recall globally can reach the FCA helpline for Dodge specifically at 00800-3634-3000.

Sean ReyesFiat Chrysler Automobiles to Recall One Million Dodge Trucks Over Tailgate