Mercedes-Benz | MotorSafety.org

Mercedes-Benz recalls SUVs over seat lock issue, injury risk

October 28, 2022 Joseph Estabillo Mercedes-Benz Recalls

Jacksonville, FL – October 28, 2022 – Mercedes-Benz (OTCMKTS:MBGYY) is issuing a recall for 59,574 SUVs over faulty locks on the third-row seat backs, which could lead to injury in the event of a crash.

The recall covers the following models:

2021 Mercedes-Benz AMG GLS63
2020 – 2022 Mercedes-Benz GLS 450
2020 – 2022 Mercedes-Benz GLS 580

Recall summary

Seat back locks secure seat backs in place and prevent them from unintentionally moving forward when an accident occurs. In the affected models, locks on the third-row seats could fail when the vehicle is involved in a crash due to a supplier error.

The component involved in this recall is the seat backrest frame located in the Mercedes-Benz third row seats, with part numbers A1679301702 and A1679301802.

Recall risks

When a crash happens, a defective seat lock could cause the seat back to forcefully fold forward, increasing the occupant’s risk of injury.

Other Mercedes-Benz AMG recalls

In May 2022, Mercedes-Benz issued a recall for 21,306 mild-hybrid vehicles over a loose electrical connection under the front passenger seat, which presents a higher risk of overheating and fire.

In July 2022, the automaker issued another recall for 8,530 cars over a software issue on the rearview camera that could prevent it from displaying an image on the dashboard monitor. This reduces the driver’s view of the area behind the vehicle, increasing the risk of an accident.

The repair

Owners can bring affected vehicles to an authorized Mercedes-Benz dealer, who will check the third-row seat back locking mechanisms and, if necessary, replace the seat back. This will be done at no cost to the owner.

Affected owners will be notified on or around November 29, 2022.

Is your vehicle part of this recall?

More than 59,000 vehicles are affected by this Mercedes-Benz seat back lock recall. To see if your vehicle is included, run a Mercedes-Benz recall check using MotorSafety’s free vehicle lookup tool.

Daimler issues Mercedes-Benz C300 recall for risk of fire

October 24, 2022 Bojan Popic Mercedes-Benz Recalls

Jacksonville, FL – October 24, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, is recalling 6,752 Mercedes-Benz C-class cars due to an electrical problem, which could result in a short circuit and increased risk of fire. The recall includes the 2022 C300 luxury cars.

Recall summary

These cars have a Mercedes-Benz signal acquisition and actuation module (SAM) that gathers information from the vehicle’s sensors, switches and controllers. This plays an important part in the car’s functions such as showing the correct fuel level, controlling the lights and receiving signals from the key fob transmitter for locking and unlocking the doors.

In the affected vehicles, water leaking into the trunk area may reach the SAM’s sensitive electronics, causing a short circuit and increasing the risk of a fire.

Recall risks

A short circuit on the SAM could lead to problems with the vehicle’s various features such as exterior lights, power seat adjustment, side mirrors and rearview cameras. It also increases the risk of fire breaking out in the vehicle. For more on the risks of fire, please visit the following page.

Warning signs

A warning message will appear on the dashboard, corresponding to the particular function affected by the short circuit.

Other Mercedes-Benz recalls

In April 2022, Daimler issued a recall for 8,396 Mercedes-Benz cars for the 2021-2022 model years over faulty cruise control features, as reported.

That same month, another Daimler recall covered 126,443 Mercedes-Benz vehicles for the 2018-2021 model years over a software error on the rearview camera, that could prevent drivers from reversing the vehicle safely.

Repair

Dealers will install a cover on the SAM to protect it against water leaking into the trunk area. The repair will be done free of charge, as all affected vehicles are covered by the manufacturer’s warranty.

Affected owners will be notified on or around November 11, 2022.

Is your vehicle part of this recall?

These Mercedes-Benz electric issues are causing a recall of over 6,000 vehicles. To see if your vehicle is affected, run a Mercedes-Benz recall check using MotorSafety’s free vehicle lookup tool.

Daimler recalls Mercedes-Benz vehicles over risk of fire

August 13, 2022 Joseph Estabillo Mercedes-Benz Recalls

Jacksonville, FL – August 13, 2022 – Daimler (OTCMKTS:DMLRY), which owns Mercedes-Benz, is recalling 27,330 vehicles over an issue with the transmission’s electrical system, which could lead to a fire. This increases the risk of injury and even death.

The recall covers the following models:

2019 – 2021 Mercedes-Benz AMG CLS53
2019 – 2023 Mercedes-Benz AMG E53
2021 – 2023 Mercedes-Benz AMG GT43
2019 – 2023 Mercedes-Benz AMG GT53
2019 – 2023 Mercedes-Benz CLS450
2021 – 2023 Mercedes-Benz E450

Recall summary

The transmission uses a wiring harness to organize and protect the electrical cables within. In the affected vehicles, an overly tight harness could pull the wires’ protective insulation away from the electrical connector. This could leave the connector exposed to water, which can cause corrosion and a short circuit.

The component involved in this recall is the electrical wiring harness with multiple part numbers including A2135403969, A2135404069 and A2385400717.

Recall risks

A short circuit can lead to a fire, which could cause injury.

Warning signs

Drivers may be alerted to an impending short circuit by either an illuminated yellow battery icon or a “4Matic malfunction” warning message on the dashboard instrument panel.

Other Mercedes-Benz recalls

Last month, a Mercedes-Benz recall was issued for 8,530 vehicles due to a problem with the rearview camera. This was the latest in a string of Mercedes-Benz electrical issues.

In May 2022, there was a Mercedes-Benz AMG recall and a stop-drive notice for 292,287 vehicles over an issue with the braking system. The recall also included R, GL and ML-class vehicles, as reported.

The repair

Dealers will check the electrical connectors on the affected vehicles and fix them as needed. An additional bracket will also be installed to reduce the tension on the harness. Daimler says that repairs on all affected vehicles will be performed free of charge.

Affected owners will be notified by September 20, 2022.

Is your vehicle part of this recall?

More than 27,000 vehicles are included in this Mercedes-Benz transmission recall. To see if your vehicle is affected, run a Mercedes-Benz recall check using MotorSafety’s free vehicle lookup tool.

Daimler recalls Mercedes-Benz vehicles over rearview camera issue

July 23, 2022 Joseph Estabillo Mercedes-Benz Recalls

Jacksonville, FL – July 23, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, has issued a recall for 8,530 vehicles due to a software issue which may prevent the rearview camera from displaying. This increases the risk of a crash.

The recall covers the following models:

2021 Mercedes-Benz Maybach S 580
2021 Mercedes-Benz S 500
2021 Mercedes-Benz S 580
2022 Mercedes-Benz AMG EQS 53
2022 Mercedes-Benz AMG EQS 450
2022 Mercedes-Benz AMG EQS 580

Recall summary

While the rearview and exterior side mirrors allow the driver to check the vehicle’s rear for hazards, the rearview camera provides a clearer view of the areas beyond their reach. When reverse gear is engaged, the camera provides a video feed which is displayed on the vehicle’s dashboard monitor.

In the affected vehicles, a software error on the Mercedes-Benz User Experience (MBUX) multimedia system may cause central display – and by extension, the rearview camera – to remain blank when the car is unlocked.

The component involved in this recall is the MBUX multimedia system software, with multiple part numbers including 2979036000, 2979036501, A2239030203 and A2239025920.

Recall risks

Other Mercedes-Benz recalls

In March 2022, Daimler issued a recall for Mercedes-Benz Metris vans over a similar problem with the rearview cameras. Affected units had the displayed image freeze while the vehicle was reversing, increasing the risk of an accident.

The Mercedes-Benz S500, S580, EQS 450, and EQS 580 were also the subjects of a recall in the same month due to defective rear lights. On the affected models, the rear turn signals, reversing lights and hazard lights may become inoperable, increasing the risk of a crash.

There was a Mercedes-Benz Maybach recall in May this year due to the risk of fire, as reported. The recall also included GLE and GLS vehicles.

The repair

Dealers update the MBUX software used in the affected vehicles. There will be no charge for this service. Mercedes-Benz will reimburse owners who paid to have the problem fixed prior to the recall order.

Affected owners will be notified by September 9, 2022.

Is your vehicle part of this recall?

More than 8,000 vehicles are included in this Mercedes-Benz rearview camera recall. To see if your vehicle is affected, run a Mercedes-Benz recall check using MotorSafety’s free vehicle lookup tool.

Daimler recalls Mercedes-Benz Metris vans over tire failure risk

July 17, 2022 Senamile Nkosi Mercedes-Benz Recalls

Sandy Springs, GA – July 17, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, is recalling 24,403 vehicles whose maximum load rating was calculated incorrectly. Loading the vehicle up to the posted maximum may cause excessive wear on the tires as well as potential “tire failure,” increasing the risk of a crash.

This recall includes the 2016 – 2018 Mercedes-Benz Metris vans.

Recall summary

The vehicles were given a maximum load rating that was slightly higher than allowed due to “an oversight.” This means that owners could unknowingly overload the vehicle.

Recall risks

An overloaded vehicle may cause excessive tire wear and lead to tire failure, increasing the risk of a crash.

Warning signs

In the event of a loss of tire pressure, drivers will be alerted by the TPMS (Tire Pressure Monitoring System) warning signal on the instrument cluster and should be able to take “appropriate mitigation measures.”

Other recent Daimler recalls

Other Mercedes-Benz van recalls include one in May involving Metris vans that are unable to dial emergency services. This puts vehicle occupants at risk of not getting the necessary help in time in case of an injury or crash.

In the same month, a stop-drive notice was issued for Mercedes-Benz R-Class, ML-Class, and GL-Class vehicles. A defective braking system could increase the risk of a crash.

Among earlier Mercedes-Benz Metris recalls was one issued in March: 2016–2021 vans were recalled over decreased braking performance, due to a manufacturing error.

Repair

Daimler has not yet announced a remedy for this recall. Vehicle owners can expect to receive further communication by July 25, 2022.

Is your vehicle part of this recall?

More than 20,000 vehicles are included in this Mercedes-Benz tire recall. To perform a Mercedes-Benz recall check on your vehicle, use MotorSafety’s free vehicle lookup tool.

Daimler recalls vans and cars that cannot dial 911

May 29, 2022 Bojan Popic Daimler (DTNA), Mercedes-Benz Recalls

Jacksonville, FL – May 29, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, is recalling 254,799 vans and cars over inability of the vehicles to dial emergency services. This compromises the occupants’ ability to get timely help in the event of a crash.

The recall affects Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vans, as well as CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class and G-Class vehicles.

Some of the affected vehicles include:

2021 Mercedes-Benz S550
2019–2021 Mercedes-Benz AMG GLA45
2019 – 2021 Mercedes-Benz AMG CLS5
2019 – 2021 Mercedes-Benz AMG GLC43
2019 – 2021 Mercedes-Benz AMG GLC63
2019 – 2021 Mercedes-Benz AMG GT C
2017 – 2021 Mercedes-Benz CLA250
2020 – 2021 Mercedes-Benz E350

Recall summary

All of the recalled vehicles have an emergency call system, which Daimler refers to as eCall. This is an in-built communication device that allows occupants to contact emergency services with a touch of a button.

Due to a SIM card software issue, the eCall may not be able to access the mobile phone network, preventing the car occupants from dialing 911 in the case of an emergency.

The component causing this recall is the communication module software, with different part numbers, depending on the model.

A detailed list of vehicles affected by this recall is available here and here.

Recall risks

The car occupants may not be able to get help in time, increasing the chance of a serious injury or even death.

Other Mercedes-Benz recalls

Just last week, Daimler told drivers not to drive close to 300,000 Mercedes-Benz vehicles because of potential brake failure, as reported. Earlier this month, around 12,000 Sprinter vans were recalled due to faulty rearview cameras, also as reported.

The repair

Daimler will update the SIM software using the over-the-air, or OTA, feature. Should this procedure fail, the owners will be individually contacted and advised to visit an authorized dealer.

Metris and Sprinter van owners will receive letters with additional information on June 20, 2022 while Mercedes-Benz owners will be notified on July 19, 2022. All updates are free of charge.

Is your vehicle part of this recall?

This Mercedes-Benz emergency call recall is affecting more than 200,000 vehicles. To do a Mercedes-Benz recall check and see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Daimler issues stop-drive notice for Mercedes-Benz cars over brake failure risk

May 22, 2022 Joseph Estabillo Mercedes-Benz Recalls

Jacksonville, FL – May 22, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, is issuing a stop-drive notice and recall for 292,287 vehicles over an issue with the braking system that may lead to a complete brake failure.

The recall affects 2006 – 2012 Mercedes-Benz R-Class, ML-Class, and GL-Class vehicles. The following models are subject to the recall:

2007 –- 2008 Mercedes-Benz GL320CDI
2010 – 2012 Mercedes-Benz GL350BTC
2007 – 2012 Mercedes-Benz GL450
2008 – 2012 Mercedes-Benz GL550
2009 Mercedes-Benz ML320BTC
2007 –2008 Mercedes-Benz ML320CDI
2006 – 2011 Mercedes-Benz ML350
2010 – 2011 Mercedes-Benz ML350BTC
2010 – 2011 Mercedes-Benz ML450H
2006 – 2007 Mercedes-Benz ML500
2008 – 2011 Mercedes-Benz ML550
2007 – 2011 Mercedes-Benz Mercedes-AMG ML63
2009 Mercedes-Benz R320BTC
2007 – 2008 Mercedes-Benz R320CDI
2006 – 2012 Mercedes-Benz R350
2010 – 2012 Mercedes-Benz R350BTC
2006 – 2007 Mercedes-Benz R500
2008 Mercedes-Benz R550
2007 Mercedes-Benz Mercedes-AMG R63

Recall summary

A brake booster enhances the performance of the vehicle’s brakes. This makes it easier for the driver to increase the braking force without having to step too hard on the brake pedal.

In the affected vehicles, the brake booster is encased in a rubber sleeve for aesthetic purposes. Due to a supplier error, water can enter inside the sleeve, causing the brake booster to corrode and leak.

This could require the driver to press the brake pedal harder than usual to slow the vehicle down. In some cases, the brake pedal may disconnect from the braking system, preventing drivers from stopping the vehicle altogether.

The component involved in this recall is the brake booster with multiple part numbers including A1644310427, A1644310527 and A1644310627.

Recall risks

Brake failure may make it difficult or impossible to slow down or stop the vehicle. This significantly increases the risk of a crash or injury.

Warning signs

Drivers might observe a hissing sound when pressing the brake pedal. They might also notice that the brake pedal is not as responsive as usual.

Other Mercedes-Benz recalls

In March 2022, Daimler announced a recall of 28,743 Mercedes-Benz Metris vans over over reduced braking performance that could increase the risk of a crash.

Mercedes-Benz recalls also include certain models of the Mercedes-Benz GLE Class spanning the 2020 to 2022 model years and equipped with mild-hybrid powertrains, which were recalled earlier this month because of the risk of fire.

The repair

Dealers will remove the rubber sleeve to prevent further corrosion and inspect the brake booster housing. Vehicles with minimal corrosion can still be driven normally “for up to two years” before requiring another repair. Vehicles that fail the test must have their brake boosters replaced.

Affected owners are advised not to drive their vehicles. They will be notified of the recall by May 27, 2022.

Is your vehicle part of this recall?

More than 292,000 vehicles are included in this Mercedes-Benz brakes recall. To see if your car is affected by any Mercedes-Benz ML-Class recalls, Mercedes Benz GL-Class recalls, or other Mercedes-Benz recalls, use MotorSafety’s free vehicle lookup tool.

Daimler recalls vans with malfunctioning rearview camera

May 15, 2022 Bojan Popic Mercedes-Benz Recalls

Sandy Springs, GA – May 15, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz and Freightliner brands, is recalling 12,086 vans with rearview cameras that may freeze or fail to display an image. This increases the risk of running into pedestrians or other vehicles while backing up.

In total, 24 different models are affected by this recall, including the following:

2019 –2021 Freightliner Sprinter 1500
2019 – 2021 Freightliner Sprinter 2500
2019 – 2021 Freightliner Sprinter 3500
2019 – 2021 Freightliner Sprinter 4500
2019 – 2021 Mercedes-Benz Sprinter 1500
2019 – 2021 Mercedes-Benz Sprinter 2500
2019 – 2021 Mercedes-Benz Sprinter 3500
2019 – 2021 Mercedes-Benz Sprinter 4500

Recall summary

All vehicles affected by this recall have a rearview camera that shows an image on the central display when backing up. Due to a software issue, the image coming from this camera may fail to appear or may freeze.

The component causing this recall is the software for the rearview camera, with part numbers A2139027817 or A0009022059.

Warning signs

Drivers may notice a blank or frozen image on the display while reversing.

Recall risks

Without an image from the rearview camera, the driver’s ability to see behind the vehicle while backing up is limited. This may result in property damage or injury to pedestrians, especially if the driver relies solely on the backup camera when going in reverse.

Other Mercedes-Benz recalls

This Mercedes-Benz van recall is not the first one caused by malfunctioning rearview cameras. The latest happened only two weeks ago, affecting a large number of passenger vehicles.

The repair

Dealers will update the camera software in all affected vehicles with a version that meets current specifications. Notifications to vehicle owners will be sent on June 13, 2022 and all repairs will be done free of charge.

Is your vehicle part of this recall?

This Mercedes-Benz rearview camera recall affects more than 10,000 vans. To do a Mercedes-Benz recall check and see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Mercedes-Benz recalls vehicles over risk of fire

May 4, 2022 Bojan Popic Mercedes-Benz Recalls

Jacksonville, FL – May 4, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, is recalling 21,306 vehicles with an electrical installation that could overheat. This may cause a vehicle fire, increasing the risk of injury and property damage.

The affected vehicles include:

2021 Mercedes-Benz AMG GLE63
2021 Mercedes-Benz AMG GLS63
2021 Mercedes-Benz Maybach GLS600
2020 – 2022 Mercedes-Benz GLE450
2020 – 2021 Mercedes-Benz GLE580
2020 – 2022 Mercedes-Benz GLS450
2020 – 2021 Mercedes-Benz GLS580
2021 – 2022 Mercedes-Benz AMG GLE53

Recall summary

All models on this are so-called “mild hybrids,” meaning they have an electric motor which works together with an engine to make it more fuel-efficient. This electric motor runs on 48V and has a separate electrical installation with several ground connections to power different components in the car.

In affected vehicles, the nut that secures one of the connections under the front passenger seat might not be tightened sufficiently. This may cause the connector to overheat and catch on fire.

The component in question is the ground connection nut, with part number A0029906850.

Recall risks

For more on the risks of fire, please visit this article about a Hyundai recall due to the risk of fire.

Warning signs

The driver may notice warning messages concerning the “48V onboard power supply” on the dashboard.

Other Mercedes-Benz recalls

Apart from this Mercedes-Benz electrical Issue, there were at least two major Mercedes-Benz recalls in the past couple of months. Earlier this month, over 8,000 new cars were recalled due to incorrectly programmed cruise control. The program would still run even if the driver’s hands were not on the wheel which is required for safety reasons.

In late March, 9,156 cars were subject to a recall due to inoperable rear lights also due to a programming error, as reported.

The repair

Dealers will tighten the nuts in question free of charge. Notifications to vehicle owners will be sent on June 7, 2022.

Is your vehicle part of this recall?

This Mercedes-Benz electrical ground connection recall is affecting more than 20,000 vehicles. To do a Mercedes-Benz recall check and see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Daimler recalls Mercedes-Benz cars with defective rearview camera

April 30, 2022 Joseph Estabillo Mercedes-Benz Recalls

Jacksonville, FL – April 30, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, is recalling 126,443 vehicles over malfunctioning rearview camera. This increases the risk of striking people or property when backing up.

The recall affects Mercedes-Benz E-Class, Mercedes-Benz CLA-Class and Mercedes-Benz A-Class vehicles, among others. A partial list of vehicles includes:

2018 Mercedes-Benz E400
2021 Mercedes-Benz GLA250
2020 Mercedes-Benz GLC300
2020 Mercedes-Benz GLC350E
2021 Mercedes-Benz AMG GLA35
2021 Mercedes-Benz AMG GLA45
2021 Mercedes-Benz AMG GLB35
2020 Mercedes-Benz AMG GLC43
2020 Mercedes-Benz AMG GLC63
2020 Mercedes-Benz AMG GLC63 S
2019 – 2021 Mercedes-Benz AMG C43
2019 – 2021 Mercedes-Benz AMG C63
2019 – 2020 Mercedes-Benz AMG C63 S
2020 – 2021 Mercedes-Benz AMG CLA35
2020 – 2021 Mercedes-Benz AMG CLA45
2019 – 2020 Mercedes-Benz AMG CLS53
2019 – 2020 Mercedes-Benz AMG E53
2020 – 2021 Mercedes-Benz GLB250

Recall summary

The rearview camera enables drivers to see in real time what’s behind the vehicle when going in reverse. This is useful when backing up, such as when moving out of a parking spot or a driveway.

Due to a software error, the recalled vehicles’ camera may fail to produce an image.

The full list of vehicles is available here.

Recall risks

For more on risks of this recall, please see our recent article about a similar Ford recall.

Other Mercedes-Benz recalls

Earlier this month, some of the models involved in this recall were recalled due to faulty cruise control that allowed drivers to keep their hands off the wheel while using autopilot due to a software error.

In May 2021, a recall was issued for 342,366 Mercedes-Benz GLE Class, GLS Class and the AMG CLA Class vehicles also due to a rearview camera issue.

The repair

Dealers will install a software update on the affected models, at no charge to the owner, to make sure that the component meets current specifications.

Daimler will reimburse owners for the costs of any previous repair work involving the defective component.

Affected owners will be notified on or around June 7, 2022.

Is your vehicle part of this recall?

More than 126,000 vehicles are included in this Mercedes-Benz rearview camera recall. To see if your car is affected by the Mercedes-Benz E-Class recall, the Mercedes-Benz A-Class recall, or any other recall, use MotorSafety’s free vehicle lookup tool.

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