Daimler recalls vans with malfunctioning rearview camera

Sandy Springs, GA – May 15, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz and Freightliner brands, is recalling 12,086 vans with rearview cameras that may freeze or fail to display an image. This increases the risk of running into pedestrians or other vehicles while backing up.

 In total, 24 different models are affected by this recall, including the following:

  • 2019 –2021 Freightliner Sprinter 1500
  • 2019 – 2021 Freightliner Sprinter 2500
  • 2019 – 2021 Freightliner Sprinter 3500
  • 2019 – 2021 Freightliner Sprinter 4500
  • 2019 – 2021 Mercedes-Benz Sprinter 1500
  • 2019 – 2021 Mercedes-Benz Sprinter 2500
  • 2019 – 2021 Mercedes-Benz Sprinter 3500
  • 2019 – 2021 Mercedes-Benz Sprinter 4500

Recall summary

All vehicles affected by this recall have a rearview camera that shows an image on the central display when backing up. Due to a software issue, the image coming from this camera may fail to appear or may freeze.

The component causing this recall is the software for the rearview camera, with part numbers A2139027817 or A0009022059.

Warning signs  

Drivers may notice a blank or frozen image on the display while reversing. 

Recall risks

Without an image from the rearview camera, the driver’s ability to see behind the vehicle while backing up is limited. This may result in property damage or injury to pedestrians, especially if the driver relies solely on the backup camera when going in reverse.

Other Mercedes-Benz recalls

This Mercedes-Benz van recall is not the first one caused by malfunctioning rearview cameras. The latest happened only two weeks ago, affecting a large number of passenger vehicles.

The repair

Dealers will update the camera software in all affected vehicles with a version that meets current specifications. Notifications to vehicle owners will be sent on June 13, 2022 and all repairs will be done free of charge.

Is your vehicle part of this recall?

This Mercedes-Benz rearview camera recall affects more than 10,000 vans. To do a Mercedes-Benz recall check and see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Bojan PopicDaimler recalls vans with malfunctioning rearview camera

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