Chrysler Recalls 2019 Jeep Cherokees For Loose Passenger Seat Bolts

Laguna Hills, CA – May 3, 2019 – Fiat Chrysler Automobiles U.S., LLC is recalling certain 2019 Jeep Cherokee vehicles due to a manufacturing defect. The front passenger seat mounting bolts may be loose. The resulting seat movement in the event of a crash could increase the risk of injury. As many as 253 vehicles may be affected.

The Defect

According to the National Highway Traffic Safety Administration report on this problem, some 2019 Jeep Cherokee vehicles built at the Belvidere Assembly Plant could have front passenger seat mounting fasteners that were not tightened to the correct torque. When this happens, it could lead to the increased risk of passenger injury in an accident.

Timeline of Events

Chrysler’s U.S. Vehicle Safety and Regulatory Compliance organization first received word Jan. 22, 2019 of three vehicles from the first shift of Nov. 26, 2018 with front seat passenger seat mounting bolt torques below specification, and opened an investigation.

Further testing in January showed that vehicles built with front passenger seats not fully fastened down may not reliably be detected when test-driven. After reviewing Belvidere assembly records, Chrysler discovered that torque traceability records had been compromised. The automaker concluded that three factors contributed to the torque traceability problem: an untrained operator, improper tool tethering that allowed the operator to work out of the station and a fastener tool with limited torque traceability.

As of March 21, Chrysler had not received any complaints or field reports related to the issue, nor were they aware of any incidents or injuries resulting from the problem. Despite the absence of any such troubling reports or warranty claims, the automaker decided March 21 to conduct a voluntary safety recall of the affected vehicles.

The Solution

The recall formally began April 11, 2019. Chrysler has notified owners, and dealers will inspect the affected vehicles and if needed tighten the mounting bolts, free of charge. Consistent with past practices, the automaker will reimburse Jeep Cherokee owners who have incurred the cost of repairing a problem that subsequently became the subject of a field action; Chrysler requests that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.

Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V31. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V248000.

Sean ReyesChrysler Recalls 2019 Jeep Cherokees For Loose Passenger Seat Bolts

Chrysler Adds Nearly 1.5 Million More Vehicles to the Takata Recall List

Auburn Hills, Mich. – February 25, 2019 – Fiat Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles as part of the ongoing multi-manufacturer recalls associated with Takata airbags. The potential number of units affected is 1,413,222

The Defect

According to the National Highway Traffic Safety Administration’s Safety Report regarding this matter, Takata’s non-desiccated front passenger air bag inflators containing phase stabilized ammonium nitrate propellant were installed in certain 2010 MY Dodge Ram 3500 vehicles and have not been addressed by prior recalls. These systems may experience propellant degradation occurring after prolonged exposure to high levels of heat, absolute humidity and temperature cycling.

The triggering of a non-desiccated PSAN inflator with degraded propellant, in a vehicle crash where the air bag would naturally deploy, may result in an inflator rupture. That, in turn, might cause metal fragments to pass through the air bag and into the vehicle interior at high speed, potentially injuring or even killing vehicle occupants.

Timeline of Events

According to the chronology submitted to the NHTSA, in June 2014, the department’s Office of Defects Investigation opened a case based on six inflator rupture incidents involving vehicles produced by five manufacturers. All six cars were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their product lifecycle, and were equipped with Takata inflators. ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. ODI requested all 10 manufacturers expand the regional recalls for passenger inflators as Takata’s testing of the passenger inflators to date continued to indicate hot and humid area as having the highest risk, but in light of eight more field incidents, the recall was expanded nationally.

On May 4, 2016, NHTSA expanded the scope of the original recalls to include additional vehicles built with non-desiccated PSAN air bag inflators. On May 16, 2016, Takata submitted a 573 Defect Information Report to NHTSA stating that the front programmable smokeless passenger inflator and non-desiccated air bag inflator could contain a safety defect. Since most of the inflator ruptures are associated with long-term PSAN propellant degradation (caused by years of exposure to temperature fluctuations and intrusion of moisture present in the ambient atmosphere), recall populations have occurred in segments with the oldest vehicles from hot and humid locations recalled first.

The Solution

Chrysler is issuing a recall on all affected vehicles. The recall began Feb. 4, 2019, and owners should be contacted on or around Feb. 28. Owners who incurred the cost of repairing a problem may send adequate proof of payment to the company for confirmation of the expense and a subsequent refund. Also, the automaker’s dealers will replace the defective non-desiccated passenger frontal air bag inflator desiccated PSAN inflator or GUNI inflator free of charge.  Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V01. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA Campaign Number for this recall is 19V018000.

Sean ReyesChrysler Adds Nearly 1.5 Million More Vehicles to the Takata Recall List

Chrysler Recalls Over 18,000 Jeep Wranglers for Faulty Weld

Laguna Hills, CA – October 24, 2018 – Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles due to improperly welded front track bar brackets. The recall affects 18,005 vehicles produced between May 7 and August 21, 2018.

The Defect

According to the NHTSA Recall Safety Report, certain 2018-2019 MY Jeep Wrangler left hand drive vehicles may have been built with a front track bar bracket that featured an out-of-specification weld. This defect could potentially result in the bracket separating from the frame. The separation of the front track bar bracket from the frame may cause a reduction in steering response, which can cause vehicle crash without prior warning, or after any or a combination of the following: a front end noise, an off-center steering wheel position, a “Service Electronic Stability Control” message and an Electronic Stability Control light in the cluster.

Timeline of Events

On August 13, 2018, as a result of customer complaints related to the front track bar bracket separating from the frame, the FCA US LLC (“FCA US”) Vehicle Safety and Regulatory Compliance (“VSRC”) organization opened an investigation and meetings were subsequently conducted with the supplier to determine and correlate suspect part delivery dates with vehicle build dates and settle on corrective actions. The number of reports was sufficient that a voluntary recall was implemented. There have been no reports of injury due to this defect.

The Solution

Chrysler will notify owners of all suspected to be affected vehicles to inspect and repair the front track bar bracket welds as needed free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is UA5. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). The NHTSA Campaign Number for this recall is 18V675000.

Sean ReyesChrysler Recalls Over 18,000 Jeep Wranglers for Faulty Weld

Chrysler Fiat Automobiles Recalls 12,000 Vehicles Over Powertrain Problem

United States – August 26, 2018 – According to Consumer Reports, in a recent string of recalls, the Fiat Chrysler Automobiles (FCA) has announced a recall of 12,779 vehicles.

Various Jeep, Dodge, Fiat, and Ram SUVs and cars are involved in this particular recall, which is for a faulty part in the powertrain system.

The defect

Due to the powertrain system having a potentially broken or a wrongly manufactured circuit board, the problem can connect directly to stalling and starting the vehicle.

This is on the drivetrain and does not include the main engine of the car. Powertrain systems are in both manual and automatic vehicles and include transmission, drive shafts and differentials components.

Specifically, inside the circuit board, there is a voltage regular chip that helps control some of the automating controlling and driving of the cars. When this fails, the cars will not start or will stall out after being turned on via ignition.

When vehicles stall unexpectedly, there is a risk of an accident or injury from a crash. Issues with starting vehicles can cause drivers to be stranded or without a working car.

Of more than 12,000 vehicles affected, the list includes:

  • 2018 Jeep Renegade
  • 2018 Jeep Compass
  • Jeep Grand Cherokee
  • Ram 1500
  • Ram ProMaster
  • Fiat 500x
  • Dodge Journey
  • Dodge Challenger
  • Dodge Charger
  • Dodge Durango
  • Chrysler 300x
  • 2018 – 2019 Jeep Wrangler
  • 2018 – 2019 Dodge Grand Caravan
  • 2018 – 2019 Chrysler Town and Country vehicles
  • 2018 – 2019 Jeep Cherokee
  • 2018 – 2019 Chrysler Pacifica vehicles

Timeline of events

The recall is expected to officially begin September 28 of this year to solve the ignition problem. FCA states they will replace the powertrain control module free of charge for consumers and dealerships.

Also this month, FCA recalled similar 2018 – 2019 Jeep and Dodge models for brake fluid issues. More than 200,000 vehicles were included in this recall, which required brake fluid to be replaced complimentary to avoid potential bigger issues with the systems. Breaking and steering issues are imperative to fix immediately, due to the higher risks of crashes involved.

In June, a woman in Ohio claimed to have a steering issue with her Jeep, causing it to lockup while she was operating her car. However, FCA and Jeep spokespeople said her particular car did not fall under any current recall.

Alongside the recent recalls, FCA is facing some issues in court as well. According to the Detroit Free Press, Alphons Iacobelli, a former vice president of employee relations for FCA, is facing charges of embezzlement.

The company took funds allocated for worker trainers and used them for extraordinary perks, trips and bonuses instead.

Seven other higher-ups have already been convicted and charged in the scandal. The Justice Department and other government entities may be looking further into investigations that could cost FCA millions, if not billions, in court fees and fines.

However, further actions are speculative due to FCA being incorporated in the Netherlands and the charges happening in the U.S.

The solution

Chrysler announced plans to directly notify owners. The National Highway Traffic Safety Administration (NHTSA) reference number for this recall campaign is 18V524.

To check if your vehicle is part of this recall, use MotorSafety.org’s free look-up tool.

Sean ReyesChrysler Fiat Automobiles Recalls 12,000 Vehicles Over Powertrain Problem

Fiat Chrysler Automobiles to recall 150,000 Jeep and Dodge Vehicles

 

U.S. – Aug. 24, 2018 – Due to potential breaking system issues, Fiat Chrysler Automobiles (FCA) announced a recall for certain Dodge and Jeep models. More than 150,000 vehicles are part of this recall, where Chrysler suggests replacement of parts and fixes to avoid potential risk and injury. It is part of a series of recalls this year relating to the breaking system in the Jeep and Dodge models.

The Defect

Coating on the rear break caliber pistons is said to be default on some of the Dodge and Jeep models. Included are select models of the 2018-2019 Dodge Grand Caravan and 2018 Journey, as well as the 2018-2019 Jeep Compass and 2019 Jeep Cherokee. The piston issue can cause gas pockets to form, which may compromise the use of the rear braking system. As of now, no injuries or accidents have been reported in relation to this particular recall.

According to Haynes Manuals, the break pistons work by allowing the break pads to connect with the brake discs. There are often several found in each breaking system in modern cars. If this part has flow issues, it can cause the breaks to operate incorrectly, such as having break pads stick or unbalanced amounts of brake fluid reaching the metal parts. It can be from common wear and tear, or an issue in manufacturing. This puts the driver and passengers at risk for not having full control in the vehicle.

Timeline of Events

This week, the Chrysler company announced the recall of 154,335 Jeep and Dodge vehicles for the break problems, according to the National Highway Traffic Safety Administration (NHTSA). By September 28, owners and dealers will be notified of the defect and offered solutions for repair.

In May of this year, there was a recall of more than 4.8 million Dodge, Jeep and Ram vehicles from the FCA, according to Cars.com. The large recall affected models from 2014-2018 that have automatic transmissions and gas engines. There was an issue with the cruise control and its electrical components, which ran the risk of the vehicle potentially accelerating and brake disengagement not working when in a cruise control mode. The automakers offered to fix the issue free of charge.

The Solution

So far, the only models affected by this recall announcement are Dodge Grand Caravan, Jeep Compass, Dodge Journey and Jeep Cherokee from 2018-2019. Chrysler plans to contact owners and dealers starting September 28. If consumers have any concerns and would like to find out more details, they can contact the NHTSA Vehicle Safety Hotline at 1-800-424-9153. The NHTSA website also can be consulted for facts at www.safercar.gov. Owners and dealerships can contact Chrysler directly at 1-800-247-9753. The number for this recall is U86.

Sean ReyesFiat Chrysler Automobiles to recall 150,000 Jeep and Dodge Vehicles

FCA recalls vehicles with defective lower control arms

Auburn Hills, Mich. – Fiat Chrysler Automobiles has recalled almost 240,000 vehicles potentially equipped with defective lower control arms, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2007 Jeep Liberty sport utility vehicles produced between Aug. 29, 2003, and June 29, 2007, at the Toledo North Assembly Plant in Toledo, Ohio. FCA suspects all of the models referenced in the action contain the defective parts.
The Defect
Affected vehicles feature lower control arms that are prone to corrosion damage and could therefore fracture. Such an event would drastically degrade vehicle driveability and increase the likelihood of an accident. FCA has discovered at least one collision linked to the defect, according to an internal chronology document given to the NHTSA. That said, the automaker has yet to receive reports connecting the problematic part to any injuries.
Timeline of Events
FCA on March 12, 2012, recalled numerous 2004-2005 Jeep Liberty SUVs with corrosion-prone lower control arms. Most of these vehicles were sold in so-called “salt-belt states,” or states that experience significant winter precipitation and therefore consistently deploy corrosive road salt. The car manufacturer expanded this recall June 5, 2012, this time including 2006-2007 Jeep Liberty models. On Aug. 16, 2016, the FCA Vehicle Safety and Regulatory Compliance organization launched an investigation following the receipt of customer complaints involving 2004-2007 Jeep Liberty SUVs that were not included in the two earlier safety campaigns. These reports outlined instances of lower control arm corrosion and fracturing. Ultimately, the VSRC decided to initiate field monitoring, which began in September 2016 and came to a close in January 2017.
The FCA VSRC initiated yet another field survey immediately following the initial analysis to determine whether the defect existed outside of the salt-belt states. In March, the survey team returned with results: 2004-2007 Jeep Liberty SUVs in other states were indeed equipped with lower control arms that showed signs of internal and external corrosion. Despite these findings, the VSRC decided to close its investigation April 6, 2017, and switch back to field monitoring, which continued for more than a year. On April 23, 2018, the group took stock of the field monitoring data. More than 157 reports had been filed pertaining to 2004-2007 Jeep Liberty SUVs not included in the original recalls. This finding prompted the VSRC to launch a third voluntary safety campaign April 25, 2018.
The Solution
FCA will direct dealers to replace the rear lower control arms in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. The automaker intends to notify dealers and owners on or around June 20, 2018. Individuals in possession of recalled 2007 Jeep Liberty SUVs who need more immediate assistance can contact FCA customer service personnel by calling (800) 853-1403. Callers should use the internal recall reference code U38. Owners can also reach out to the NHTSA directly using the agency’s toll-free Vehicle Safety Hotline at (888) 327-4236.
Sean ReyesFCA recalls vehicles with defective lower control arms

Chrysler recalls SUVs with defective frame components

Auburn Hills, Mich. – May 4, 2018 – Chrysler Fiat Automobiles has recalled more than 100 vehicles potentially equipped with defective vehicle frame components, according to documentation submitted to the National Highway Transportation Administration. The campaign involves 2018 Jeep Wrangler sport utility vehicles produced between Oct. 15, 2017, and Oct. 16, 2017. FCA suspects roughly half of the vehicles referenced in the recall contain the defective parts.
The Defect
The affected vehicles feature frames with rear underbody ladder rails that are prone to premature corrosion and failure. In the event that ladder rail fails, the adjacent left rear seat mount may loosen. Additionally, ladder rail corrosion can weaken the structural integrity of the left rear floor pan. Together, these developments may increase the risk of occupant injury during an accident. However, FCA has yet to receive reports connecting the defective underbody ladder rails to any accidents or injuries.
Timeline of Events
In October 2017, FCA engineers discovered 2018 Jeep Wrangler underbody ladder rails that appeared to differ from other frame components. This finding prompted the FCA Vehicle Safety and Regulatory Compliance group to open official investigation into the matter. Over the course of November 2017 and December 2017, the VSRC organization collaborated with personnel from FCA Materials Engineering to assess the galvanized coating used on the underbody ladder rails, as the varnish seemed to exhibit depleted moisture protection capabilities. During this time, VSRC members also met with the Body Engineering team to better understand the initial design for the 2018 Jeep Wrangler.These safety and quality assurance stakeholders reviewed build data and parts receivable timelines, as well, using this information to determine the scope of the problem.
The VSRC group in January 2018 convened with FCA Safety Engineering experts to understand the various hazards created by potentially corroded underbody ladder rails. One month later, VSRC members received confirmation from the engineering group that the parts were indeed at risk of experiencing premature oxidization and could fail as a result. Throughout March 2018, the VSRC organization reviewed production data and determined the number of vehicles potentially affected. On April 5, 2018, the group met with the Vehicle Regulations Committee, and together, these two bodies decided a voluntary safety recall was necessary.
The Solution
FCA has yet to develop a solution to this issue. However, the automaker does intend to reach out to both owners and dealers June 1, 2018, according to an NHTSA recall acknowledgement document. Owners in need of assistance prior to the start of the recall can contact FCA customer service at (800) 853-1403. Callers should use the internal recall identification code U27. Owners can also connect with the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.
Sean ReyesChrysler recalls SUVs with defective frame components