GM recalls pickups for power steering problem

Warren, MI – April 30, 2021 – General Motors (NYSE:GM) has recalled 60,678 pickup trucks that may lose power steering on “startup or while driving,” increasing the risk of a crash. The recall includes:

  • 2015 Chevrolet Colorado pickups
  • 2015 GMC Canyon pickups

The component in question is the “electric power steering rack,” with multiple part numbers, including 23228020 and 23228019.

Recall summary  

Power steering is a feature that makes it easier to turn or maneuver the vehicle.

The recall is an expansion of a previous recall conducted in 2016. It stems from an issue with the trucks’ power steering gears, which translate the turning of the steering wheel into the turning of the tires.  

Because of certain electrical connections being corroded or damaged within the gears, the  gears may lose power and shut off the power steering.

Warning signs

If the power steering is deactivated, the driver will hear chimes and see the malfunction indicator light (MIL) come on.


With a heavy car like a pickup truck, losing power steering can make it difficult to maneuver the car, especially at lower speeds. This augments the risk of an accident.

Read more about what to do if you lose power steering in this article about a similar Mercedes-Benz GLC recall.

The repair

Dealers will replace the faulty part with an improved model, free of charge. Drivers who repaired this issue on their own dime before May 10 are eligible for reimbursement. GM also said “courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.”

Is your vehicle part of this recall?

Over 60,000 vehicles are included in this General Motors recall. Want to do a GM recall check? Use MotorSafety’s free vehicle lookup tool to check for open Chevrolet recalls and GMC recalls.

Rebecca RandGM recalls pickups for power steering problem

GM Recalls Over One Million 2015 Vehicles Due to Faulty Steering Assist

Lilburn, Georgia – September 22, 2018 – General Motors has discovered a defect which relates to motor vehicle safety in the following vehicles:

  • 2015 Chevrolet Silverado LD
  • 2015 Suburban and Tahoe vehicles
  • 2015 GMC Sierra LD and Yukon vehicles
  • 2015 Cadillac Escalade

GM has issued a recall for over one million vehicles.

The defect

According to the NHTSA Safety Recall Report, the affected vehicles may experience a temporary loss of EPS assist, followed by a sudden return of EPS assist.

This is most likely to happen during low-speed turning maneuvers. The loss and sudden return of EPS assist typically occurs within a 1 second period. The steering malfunction is caused by an electrical/software issue.

The danger lies in the fact that if EPS assist is lost and suddenly returned, the driver could have difficulty steering the vehicle. The likelihood of a crash is increased, especially at low speeds.

Low speed turns can cause temporary low voltage conditions, and if system voltage drops below 8.8 volts for more than 1 second, EPS assist is disabled. When voltage returns to 9 volts for a minimum of 40 milliseconds, EPS assist returns.

If power steering assist is lost a driver information center message may alert the driver to an EPS problem, and other electrical sub-systems may shut down just prior to or at the same time as the EPS event.

This can cause disruption to operation of the radio, stabilitrack, the DIC, chimes, door-lock cycling, air conditioning, or cruise control.

Timeline of events

In late June 2018, an increase in field reports and customer complaints about EPS issues led GM to open a safety investigation into loss of EPS in the subject vehicles. 

GM’s safety investigator and engineering-analysis experts determined the loss-of-EPS issues was caused by the same electrical issue discovered in trucks that GM recalled in 2017. GM’s Safety Field Action Decision Authority subsequently chose to conduct a safety recall.

The solution

According to an NHTSA FAQ published for the recall, customers who own a vehicle involved in the field action will be notified by mail by General Motors, but the exact date the recall will begin is not yet set and the manufacture has not published a notification schedule.

Dealers will perform a reflash of the EPS module software. The inspection/repair will be done at no cost to the customer, and is available at Cadillac, Chevrolet and GMC dealers. Customers are strongly urged to repair their vehicle as soon as possible.

Courtesy transportation is available for customers whose vehicles are involved in the recall, and whose vehicles are still within the warranty coverage period for the warranty which is associated with the recall.

Check your car’s recall status using MotorSafety’s free vehicle lookup tool.

Sean ReyesGM Recalls Over One Million 2015 Vehicles Due to Faulty Steering Assist