Daimler recalls Mercedes-Benz vehicles over risk of fire

Jacksonville, FL – August 13, 2022 – Daimler (OTCMKTS:DMLRY), which owns Mercedes-Benz, is recalling 27,330 vehicles over an issue with the transmission’s electrical system, which could lead to a fire. This increases the risk of injury and even death.

The recall covers the following models: 

  • 2019 – 2021 Mercedes-Benz AMG CLS53 
  • 2019 – 2023 Mercedes-Benz AMG E53 
  • 2021 – 2023 Mercedes-Benz AMG GT43 
  • 2019 – 2023 Mercedes-Benz AMG GT53
  • 2019 – 2023 Mercedes-Benz CLS450
  • 2021 – 2023 Mercedes-Benz E450  

Recall summary

The transmission uses a wiring harness to organize and protect the electrical cables within. In the affected vehicles, an overly tight harness could pull the wires’ protective insulation away from the electrical connector. This could leave the connector exposed to water, which can cause corrosion and a short circuit.

The component involved in this recall is the electrical wiring harness with multiple part numbers including A2135403969, A2135404069 and A2385400717.

Recall risks

A short circuit can lead to a fire, which could cause injury.

Read more about the risks of this defect in our recent article about a similar transmission recall issued by BMW. 

Warning signs  

Drivers may be alerted to an impending short circuit by either an illuminated yellow battery icon or a “4Matic malfunction” warning message on the dashboard instrument panel. 

Other Mercedes-Benz recalls  

Last month, a Mercedes-Benz recall was issued for 8,530 vehicles due to a problem with the rearview camera.  This was the latest in a string of Mercedes-Benz electrical issues.

In May 2022, there was a Mercedes-Benz AMG recall and a stop-drive notice for 292,287 vehicles over an issue with the braking system.  The recall also included R, GL and ML-class vehicles, as reported.

The repair

Dealers will check the electrical connectors on the affected vehicles and fix them as needed. An additional bracket will also be installed to reduce the tension on the harness.  Daimler says that repairs on all affected vehicles will be performed free of charge.

Affected owners will be notified by September 20, 2022. 

Is your vehicle part of this recall?

More than 27,000 vehicles are included in this Mercedes-Benz transmission recall. To see if your vehicle is affected, run a Mercedes-Benz recall check using MotorSafety’s free vehicle lookup tool.  

Joseph EstabilloDaimler recalls Mercedes-Benz vehicles over risk of fire

Daimler recalls Mercedes-Benz vehicles over rearview camera issue

Jacksonville, FL – July 23, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, has issued a recall for 8,530 vehicles due to a software issue which may prevent the rearview camera from displaying. This increases the risk of a crash. 

The recall covers the following models: 

  • 2021 Mercedes-Benz Maybach S 580
  • 2021 Mercedes-Benz S 500
  • 2021 Mercedes-Benz S 580
  • 2022 Mercedes-Benz AMG EQS 53
  • 2022 Mercedes-Benz AMG EQS 450
  • 2022 Mercedes-Benz AMG EQS 580

Recall summary

While the rearview and exterior side mirrors allow the driver to check the vehicle’s rear for hazards, the rearview camera provides a clearer view of the areas beyond their reach. When reverse gear is engaged, the camera provides a video feed which is displayed on the vehicle’s dashboard monitor.  

In the affected vehicles, a software error on the Mercedes-Benz User Experience (MBUX) multimedia system may cause central display – and by extension, the rearview camera – to remain blank when the car is unlocked.

The component involved in this recall is the MBUX multimedia system software, with multiple part numbers including 2979036000, 2979036501, A2239030203 and A2239025920. 

Recall risks

Read more about the risks of this defect in our recent article about a similar brake recall issued by Mercedes-Benz. 

Other Mercedes-Benz recalls 

In March 2022, Daimler issued a recall for Mercedes-Benz Metris vans over a similar problem with the rearview cameras. Affected units had the displayed image freeze while the vehicle was reversing, increasing the risk of an accident.  

The Mercedes-Benz S500, S580, EQS 450, and EQS 580 were also the subjects of a recall in the same month due to defective rear lights. On the affected models, the rear turn signals, reversing lights and hazard lights may become inoperable, increasing the risk of a crash.   

There w​​as a Mercedes-Benz Maybach recall in May this year due to the risk of fire, as reported. The recall also included  GLE and GLS vehicles.

The repair

Dealers update the MBUX software used in the affected vehicles. There will be no charge for this service. Mercedes-Benz will reimburse owners who paid to have the problem fixed prior to the recall order.   

Affected owners will be notified by September 9, 2022. 

Is your vehicle part of this recall?

More than 8,000 vehicles are included in this Mercedes-Benz rearview camera recall. To see if your vehicle is affected, run a Mercedes-Benz recall check using MotorSafety’s free vehicle lookup tool.  

Joseph EstabilloDaimler recalls Mercedes-Benz vehicles over rearview camera issue

Daimler recalls vans and cars that cannot dial 911

Jacksonville, FL – May 29, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, is recalling 254,799 vans and cars over inability of the vehicles to dial emergency services. This compromises the occupants’ ability to get timely help in the event of a crash.

The recall affects Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vans, as well as CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class and G-Class vehicles.

Some of the affected vehicles include:

  • 2021 Mercedes-Benz S550 
  • 2019–2021 Mercedes-Benz AMG GLA45
  • 2019 – 2021 Mercedes-Benz AMG CLS5 
  • 2019 – 2021 Mercedes-Benz AMG GLC43 
  • 2019 – 2021 Mercedes-Benz AMG GLC63
  • 2019 – 2021 Mercedes-Benz  AMG GT C
  • 2017 – 2021 Mercedes-Benz CLA250
  • 2020 – 2021 Mercedes-Benz E350

Recall summary  

All of the recalled vehicles have an emergency call system, which Daimler refers to as eCall. This is an in-built communication device that allows occupants to contact emergency services with a touch of a button. 

Due to a SIM card software issue, the eCall may not be able to access the mobile phone network, preventing the car occupants from dialing 911 in the case of an emergency.

The component causing this recall is the communication module software, with different part numbers,  depending on the model. 

 A detailed list of vehicles affected by this recall is available here and here.

Recall risks

The car occupants may not be able to get help in time, increasing the chance of a serious injury or even death.

Other Mercedes-Benz recalls

Just last week, Daimler told drivers not to drive close to 300,000 Mercedes-Benz vehicles because of potential brake failure, as reported. Earlier this month, around 12,000 Sprinter vans were recalled due to faulty rearview cameras, also as reported.

The repair

Daimler will update the SIM software using the over-the-air, or OTA, feature. Should this procedure fail, the owners will be individually contacted and advised to visit an authorized dealer. 

Metris and Sprinter van owners will receive letters with additional information on June 20, 2022 while Mercedes-Benz owners will be notified on July 19, 2022. All updates are free of charge.

Is your vehicle part of this recall?

This Mercedes-Benz emergency call recall is affecting more than 200,000 vehicles. To do a Mercedes-Benz recall check and see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Bojan PopicDaimler recalls vans and cars that cannot dial 911

Daimler recalls new Mercedes-Benz cars with faulty cruise control

Jacksonville, FL – April 7, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, has recalled 8,396 of new cars whose faulty cruise control that may increase the risk of a crash.

A lengthy list of affected models includes:  

  • 2021 Mercedes-Benz AMG CLS53
  • 2021 Mercedes-Benz AMG E63S
  • 2022 Mercedes-Benz AMG EQS
  • 2022 Mercedes-Benz AMG GT43
  • 2022 Mercedes-Benz AMG GT53
  • 2022 Mercedes-Benz AMG GT63 S
  • 2022 Mercedes-Benz AMG SL55
  • 2022 Mercedes-Benz AMG SL63
  • 2022 Mercedes-Benz C300
  • 2022 Mercedes-Benz CLS450
  • 2022 Mercedes-Benz EQS450
  • 2022 Mercedes-Benz EQS580
  • 2022 Mercedes-Benz S500
  • 2021 – 2022 Mercedes-Benz S580
  • 2021 – 2022 Mercedes-Benz AMG E53
  • 2021 – 2022 Mercedes-Benz E350
  • 2021 – 2022 Mercedes-Benz E450

Recall summary  

The recalled vehicles are equipped with a cruise control system – called DISTRONIC – that assists the driver with braking, speed and keeping adequate distance between the car in question and other vehicles.

The feature still requires the driver to keep his or her hands on the wheel, which is monitored by a series of sensors.

In affected vehicles, the sensors may be programmed incorrectly. This means that the car will continue driving using DISTRONIC even if the driver’s hands are not on the steering wheel.

It also means that in the event that the driver loses consciousness, the vehicle would not stop driving or call 911.

Recall risks

The defect increases the risk of a crash and injury for the occupants of the car, as well as other motorists and pedestrians.

Other Mercedes-Benz recalls

Some cars from this list may have been affected by a recent recall due to inoperable rear lights. Some of the same model-years may also be subject to a November recall due to the risk of stall, as reported.

The repair

Dealers are going to rectify this problem by installing updated DISTRONIC software, which will ensure proper hand detection control operation. Notifications to vehicle owners will be sent on May 20, 2022. All repairs and updates will be done free of charge.

Is your vehicle part of this recall?

This Mercedes-Benz recall affects more than 8,000 vehicles. To do a Mercedes-Benz recall check and see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Bojan PopicDaimler recalls new Mercedes-Benz cars with faulty cruise control

Daimler recalls Mercedes-Benz Metris vans over increased fire risk

Sandy Springs, GA – March 17, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, has issued a recall for 42,132 vehicles due to a fuel leak, which increases the possibility of a fire.

The recall covers the following vans:

  • 2017  Mercedes-Benz Metris 
  • 2018  Mercedes-Benz Metris 
  • 2019  Mercedes-Benz Metris 
  • 2020  Mercedes-Benz Metris
  • 2021  Mercedes-Benz Metris
  • 2022  Mercedes-Benz Metris 

Recall summary

The upper and lower lines connecting the fuel hose in the engine compartment on the recalled Mercedes-Benz Metris vans are attached incorrectly. This could result in fuel leaking from the vehicle’s underside during operation.    

The components involved in this recall are the fuel hose with part number N000000004158 and the click clamp with part number A0069971890.

Recall risks


Fuel leaking from an incorrectly secured hose can affect the vehicle’s normal operation and efficiency. More importantly, if the fuel leaks near an ignition or heat source within the engine, it could present a potential fire risk and increase the likelihood of bodily injury or property damage.   

Warning signs

The driver may perceive “fuel odor…in the interior compartment” even if the leak is minor.

Other Mercedes-Benz Metris recalls 

This is the fourth Mercedes-Benz Metris recall this year. Earlier this month, the manufacturer issued two recalls, one for a faulty rearview camera and another one for a brake fluid leak, which could result in decreased brake performance, as reported.

In January, Metris vans were among 48,800 vehicles recalled due to the risk of rollaway, also as reported.

The repair

Dealers will inspect the recalled vehicles’ upper and lower fuel hose connections and replace them, as well as hoses, if necessary.

Affected owners will be notified by April 11, 2022, and all repairs will be done free of charge. 

Is your vehicle part of this recall?

More than 42,000 vehicles are included in this Mercedes-Benz Metris fuel leak recall. To see if your vehicle is part of this Mercedes recall,  use MotorSafety’s free vehicle lookup tool.  

Joseph EstabilloDaimler recalls Mercedes-Benz Metris vans over increased fire risk

Daimler recalls Metris vans over decreased braking peformance

Sandy Springs, GA – March 6, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, has issued a recall for 28,743 vehicles over improperly mounted brake reservoirs that can detach during use, affecting “braking performance” and increasing the risk of a crash.

The recall covers the following vans:

  • 2016 Mercedes-Benz Metris
  • 2017 Mercedes-Benz Metris
  • 2018 Mercedes-Benz Metris
  • 2019 Mercedes-Benz Metris
  • 2020 Mercedes-Benz Metris
  • 2021 Mercedes-Benz Metris

Recall summary

Brake fluid is a necessary component of a vehicle’s braking system, providing the force that allows the brakes to engage when the brake pedal is pressed by the driver. This fluid is stored in a reservoir tank located in the engine bay.

The reservoir for the 2016 Mercedes-Benz brake fluid is mounted improperly on recalled vehicles. This can cause the component to detach during operation, potentially compromising the vehicle’s capability to provide adequate and timely braking force. 

The component involved in this recall is the Expansion Rivet, with part number A2019900192.  

Recall risks

Decreased braking performance increases possibility of a crash.

Warning signs

The driver may become aware of the issue if he or she sees the “brake warning lamp” come on in the instrument panel or feels a “a gradual softening of brake pedal resistance.”

Other Mercedes-Benz Metris recalls 

Over 17,000 vans were just recalled due to a faulty rearview camera that could cause the image to freeze, increasing the risk of a crash while backing up, as reported. 

The repair

Dealers will make sure that the reservoir is attached as a way of addressing Mercedes brake issues. Affected owners will be notified by mail by March 28, 2022.  All inspections and repairs will be conducted free of charge.

Is your vehicle part of this recall?

More than 28,700 vehicles are included in this Mercedes-Benz recall. To do a Mercedes-Benz recall check,  use MotorSafety’s free vehicle lookup tool.  

Joseph EstabilloDaimler recalls Metris vans over decreased braking peformance

Daimler recalls vans that may roll away

Sandy Springs, GA – January 16, 2022 – Daimler (OTCMKTS:DMLRY), that owns both Mercedes-Benz and Freightliner brands, is recalling 48,400 vans that may roll away while the vehicle is in park. This increases the risk of a crash and injury. This recall is a result of a U.S. government investigation into the issue and includes the following vans:

  • 2019 – 2021 Mercedes-Benz Sprinter 1500
  • 2019 – 2021 Mercedes-Benz Sprinter 2500
  • 2019 – 2021 Mercedes-Benz Sprinter 3500
  • 2019 – 2021 Mercedes-Benz Sprinter 4500
  • 2019 – 2021 Freightliner Sprinter 1500
  • 2019 – 2021 Freightliner Sprinter 2500
  • 2019 – 2021 Freightliner Sprinter 3500
  • 2019 – 2021 Freightliner Sprinter 4500

Recall summary  

Vehicles that are a part of this recall are equipped with automatic transmission and a manual parking brake. Unless the parking brake is engaged, the vehicle may roll away even when the gear selector is placed in “Park.”

The exact cause of the recall is currently under investigation, but seems to be connected to a software issue.

The component in question is the “Electronic Stability Program (ESP) control unit” software. 

Background of the recall

The recall comes on the heels of a U.S government investigation into the rollaways opened in August of last year based on 11 complaints. You can read more here.

Recall risks

Vehicle rollaway increases the risk of a crash, injury and property damage. In fact, leading up to the recall, there was at least one collision with a house and one injury, as reported.

Other Mercedes-Benz Sprinter van recalls 

The 2021 Sprinter passenger vans have been recalled 7 times in total. One of the more recent ones includes one in December of last year because of damaged brake hoses.  The 2020 Sprinter vans are subject to 14 recalls, including one in June of last year for malfunctioning backup cameras.

The repair

To fix the issue, Daimler dealers will flash the ESP control unit and install an updated software version. Notifications about this replacement will be sent to vehicle owners on January 31, 2022. 

Is your vehicle part of this recall?

This Mercedes-Benz recall is affecting more than 40,000 Mercedes Freightliner and Sprinter vans. To do a Mercedes-Benz recall check and see if your van is one of them, use MotorSafety’s free vehicle lookup tool.

Bojan PopicDaimler recalls vans that may roll away

Daimler recalls Mercedes-Benz SUVs, sedans over loss of steering

Jacksonville, FL – January 9, 2022 – Daimler (OTCMKTS:DMLRY) that owns both Mercedes-Benz and AMG brands, is recalling 38,312 vehicles with a suspension issue that may result in a loss of steering. This increases the risk of an accident and injury. Affected vehicles include:

  • 2019 Mercedes-Benz A220 
  • 2020 Mercedes-Benz A220 
  • 2021 Mercedes-Benz AMG GLB35
  • 2020 Mercedes-Benz GLB 250  

The 2021 Mercedes-Benz GLB 250 SUV is not part of this recall.

Recall summary  

As reported, axles transfer the power from the vehicle to the wheels which enables the car to move. Front axles in particular also aid with steering and cushioning the blow from driving on uneven roads. 

An integral carrier, more commonly known as subframe, is the central part of the front axle that holds most of the suspension components in place. The supplier of these parts in the recalled vehicles did not apply enough “corrosion protection,” potentially leading the carrier to corrode and break or bend under loads. This may cause the driver to lose control of the vehicle.

The component in question is the “Integral Carrier” with part number A1776207101. 

Recall risks

Losing control of the car greatly increases the risk of a crash. 

Other Daimler recalls 

Among all the previous recalls concerning the 2020 Mercedes-Benz GLB 250 4matic, the one from July caused by a water leak is the most recent one. As for the 2021 AMG variant, there was a rear-spoiler-related recall in April.

The repair

Mercedes-Benz dealers will fix the issue by checking the condition of the integral carrier and replacing it if needed. All repairs will be done free of charge. Notifications about this replacement will be sent to vehicle owners by mail  on February 15, 2022. 

Is your vehicle part of this recall?

This Mercedes-Benz front axle carrier recall is affecting more than 30,000 vehicles. To do a Mercedes-Benz recall check and see if your vehicle is one of them, use MotorSafety’s free vehicle lookup tool.

Bojan PopicDaimler recalls Mercedes-Benz SUVs, sedans over loss of steering

Mercedes-Benz recalls vehicles due to faulty child restraint system

Jacksonville, FL – September 4, 2021 – Daimler (NASDAQ:DDAIF), which owns the Mercedes-Benz brand, has announced a recall for approximately 4,917 vehicles because their child seats may become unsecured, heightening the risk of an injury.

The recall includes the following vehicles:

  • 2021 Mercedes-Benz AMG CLS53 
  • 2021 Mercedes-Benz AMG E53 
  • 2021 Mercedes-Benz AMG E63 
  • 2022 Mercedes-Benz AMG E63
  • 2021 Mercedes-Benz AMG G63 
  • 2021 Mercedes-Benz AMG GT43
  • 2021 Mercedes-Benz AMG GT53 
  • 2021 Mercedes-Benz AMG GT63
  • 2021 Mercedes-Benz CLS450
  • 2022 Mercedes-Benz CLS450 
  • 2021 Mercedes-Benz E350
  • 2021 Mercedes-Benz E450 
  • 2021 Mercedes-Benz G550 

The affected part is the rear seat seat belt with multiple part numbers,  including A21386007853D53 and A21386007857P84.

Summary

The rear seat belt in these cars have two retractors, which are both responsible for locking up the seat belt when there is an accident to immobilize the occupant and prevent injuries. 

One of them, the so-called automatic locking retractor (ALR), prevents the seat belt from moving once the “seat belt tongue is inserted into the buckle.”  The movement limitation makes ALR perfect for securing children in the back seat. 

In recalled vehicles, however, due to faulty parts, the ALR can malfunction and deactivate early.

Risks

A seat belt retractor that does not function as intended can increase the risk of injury during a crash. The risk is lower when parents opt to use the lower anchors and tethers for children (LATCH) system instead of the seat belt to “secure child restraint seats.”

Warning signs

Vehicle users who choose to use the seat belt instead of the LATCH system to secure a child restraint seat will notice a clicking noise that will occur when the ALR function is activated but stops “before the seat belt webbing is completely retracted.

Other Mercedes-Benz recalls

In May, over 340,000 Mercedes vehicles were recalled for faulty rearview cameras that may display a blank image or restart when backing up, as reported. Earlier that month, 17,800 Mercedes cars  – including the 2021 G550 and the 2021 AMG G63 – were recalled out of concern that their rear doors may open while in motion, upping the risk that passengers may fall out of the car, as reported.

Repair

Dealers will replace the rear seat belts free of charge. Owners were set to have received a notification via mail on August 24, 2021.

Is your vehicle part of this recall? 

Close to 5,000 cars are part of this Mercedes-Benz recall. To check if your vehicle is one of them, use MotorSafety’s free vehicle lookup tool.

Mikaela BolkerMercedes-Benz recalls vehicles due to faulty child restraint system

US government investigates rollaway Mercedes ambulances and Amazon trucks

Washington, D.C. – August 30, 2021 – The arm of the U.S. government that regulates vehicle safety is conducting an investigation to determine whether Daimler’s (OTCMKTS:DMLRY) will have to conduct a recall of its Mercedes-Benz Sprinter vans that may roll away when the vehicle is in park.

The investigation focuses on 19,000 vehicles of the following models, specifically those configured as ambulances or Amazon delivery vans:

  • 2019 Mercedes-Benz  Sprinter Vs30
  • 2019 Mercedes-Benz Sprinter 2500
  • 2019 Mercedes-Benz Sprinter 3500
  • 2019 Mercedes-Benz Sprinter 4500

 Consumer complaints

On August 3, the regulator, the National Highway Traffic Safety Administration (NHTSA) opened this investigation based on 11 reports of vans rolling away after the vehicles were put in park. One owner of a fleet of Mercedes 2500 Sprinter vans complained that the vans rolled away after 10 minutes of idling. Other complaints described vans rolling away not long after the driver had gotten out, crashing into other parked cars, and even a house.

The potential defect already resulted in one injury, according to NHTSA’s information.

Risks

Rollaway vehicles with no driver at the helm can crash into pedestrians, other vehicles, or buildings, making this a significant safety hazard to people inside and outside the vehicle. NHTSA is aware of eight crashes and one injury related to this issue. 

Read more about the process NHTSA uses to evaluate these risks in this article about the administration’s ongoing investigation into Dodge and Chrysler minivans.

Prior Mercedes recalls of Sprinter vans

In December 2020, many of the same Sprinter models were recalled for a brake fluid leak that weakened the vans’ braking power, increasing the risk of a crash.  Sprinter vans were recalled again in June over faulty side airbags.

Will your vehicle be part of a recall?

Around 19,000 vans could be implicated in a future Mercedes Sprinter recall. To see if your van is one of them, bookmark MotorSafety’s free vehicle lookup tool and check back for open recalls in the future.

Rebecca RandUS government investigates rollaway Mercedes ambulances and Amazon trucks