mercedes benz recall | MotorSafety.org

Mercedes-Benz issues third recall for water leak that can lead to fire, limp-home mode

April 8, 2023 Joseph Estabillo Mercedes-Benz Recalls

Jacksonville, FL – April 8, 2023 – Mercedes-Benz (OTCMKTS:MBGYY), which also owns the Maybach brand, is recalling 6,140 vehicles over a water leak that presents a host of dangers to occupants, including the risk of fire and reduced engine performance.

This recall serves as an expansion of two previous recalls for the same issue conducted in 2019 and 2021.

The latest installment covers the following models:

2021 Mercedes-Benz AMG GLE53
2021 Mercedes-Benz AMG GLE63
2021 Mercedes-Benz AMG GLS63
2020–2021 Mercedes-Benz GLE350
2020–2021 Mercedes-Benz GLE450
2020 Mercedes-Benz GLE580
2020–2021 Mercedes-Benz GLS450
2020–2021 Mercedes-Benz GLS580
2021 Mercedes-Benz Maybach GLS600

Recall summary

Water forms as a typical byproduct of a car’s air conditioning system and is diverted away from the car down to the ground through a drain hose. In the affected vehicles, the drain hose may be incorrectly installed, causing water to leak inside the cabin through the front passenger footwell.

The component involved in this recall is the A/C drain hose with part number A1678323600.

Recall risks

Water entering the passenger compartment presents many risks to both the vehicle and the occupants. Rust could form from within the vehicle and the water can also potentially short out the electrical system. Apart from presenting an increased risk of fire, this can also cause the car’s electronic features to malfunction, which could affect the ability to unlock doors and call emergency services.

The leak can also accidentally trigger the engine’s limp-home feature while driving, upping the probability of a crash.

Warning signs

Users may notice that the front footwell carpets have become wet under normal use, as well as misting on the windows.

Background of the recall

In August 2021, Mercedes-Benz conducted an investigation into reports that certain GLE and GLS vehicles that were not included in previous recalls were experiencing water leaks. By February 2023, the automaker traced the problem to drain hoses incorrectly installed during the assembly process. This led to the present recall. There has been no reported crashes or injuries leading up the the recall announcement.

Other Mercedes-Benz recalls

In October 2022, Mercedes-Benz recalled 59,574 vehicles due to faulty seat back locks on the third row seats that could potentially increase the risk of injury in a crash.

In January 2023, some 123,696 Mercedes-Benz vehicles spanning multiple models were recalled following reports of detaching sunroofs, as reported.

The repair

Dealers will reinstall the hoses correctly free of charge.

Owners of affected vehicles will be notified by May 16, 2023.

Is your vehicle part of this recall?

More than 61,000 vehicles are affected by this Mercedes-Benz water intrusion recall. To run a Mercedes-Benz recall check or check for more 2021 Mercedes-Benz AMG Recalls, please use MotorSafety’s free vehicle lookup tool.

Mercedes-Benz recalls cars that may stall due to water damage

January 29, 2023 Joseph Estabillo Mercedes-Benz Recalls

Jacksonville, FL – January 29, 2023 – Mercedes-Benz (OTCMKTS:MBGYY) is recalling 323,963 vehicles due to an engine stall caused by water getting into the vehicle. This increases the risk of a crash.

The recall covers the following models:

2015 Mercedes-Benz ML 250
2016 Mercedes-Benz GLE 450
2015 Mercedes-Benz ML 400
2016 Mercedes-Benz GLE 300D
2012 – 2015 Mercedes-Benz ML350
2012 – 2014 Mercedes-Benz ML550
2017 – 2019 Mercedes-Benz AMG GLE43
2016 – 2020 Mercedes-Benz AMG GLE63
2012 – 2015 Mercedes-Benz AMG ML63
2016 – 2018 Mercedes-Benz GLE 350
2016 – 2019 Mercedes-Benz GLE 400
2016 – 2018 Mercedes-Benz GLE 550E

Recall summary

Water may find its way into the rear part of the vehicle and reach the fuel pump and interfere with its work, starving the car of fuel. There are several causes of the defect, with one of them seemingly related to a manufacturing error and the other caused by unspecified actions taken by the owner when opening and closing the hatch.

The components involved in the recall are the plug with part number A0039981450 and the fuel pump control unit with multiple part numbers including A0009003800, A0009003101 and A0009007306.

Recall risks

Lack of fuel pumping into the engine can lead to a stall, which ups the risk of a crash.

Warning signs

Drivers may hear the sound of water sloshing around from inside the spare tire wheel well or notice dampness in the carpet in the rear area of the cabin. The check engine light could also come on on the dashboard before the issue occurs. After the water enters the car, a different, unspecified warning message should pop up on the screen.

Other Mercedes-Benz recalls

In May 2022, Mercedes-Benz issued a stop-drive order and a recall for 292,287 vehicles over a brake failure risk that increases the risk of a crash. As of January 11, 2023, over 145,000 cars still needed to be repaired. Please use MotorSafety’s free vehicle lookup tool to determine if yours is one of them.

In October 2022, Mercedes-Benz also recalled 19,698 vehicles over the loss of safety features caused by the 12-volt battery in the trunk being improperly secured. This could lead to an inability to call emergency services or exit the vehicle in the event of a crash.

The repair

To prevent this Mercedes-Benz engine stall, dealers will install a water drain plug in the spare tire wheel well and replace the fuel pump control unit if necessary. All repairs will be conducted free of charge and owners who paid for repairs before the recall was announced will be reimbursed.

Owners of affected vehicles will be notified on or around February 21, 2023.

Is your vehicle part of this recall?

More than 300,000 vehicles are affected by this Mercedes-Benz water ingress recall. To see if your vehicle is among them or to check for Mercedes-Benz AMG recalls, run a Mercedes-Benz recall check using MotorSafety’s free vehicle lookup tool.

Daimler recalls Mercedes-Benz cars with fly-away sunroofs

January 22, 2023 Bojan Popic Mercedes-Benz Recalls

Jacksonville, FL – January 22, 2023 – Daimler (NASDAQ:DDAIF), which owns the Mercedes-Benz brand, is recalling 123,696 vehicles whose sunroofs may detach. This creates a road hazard and ups the risk of a crash.

The lengthy list of affected vehicles includes the following models:

2002 – 2007 Mercedes-Benz C230
2001 – 2005 Mercedes-Benz C240
2006 – 2007 Mercedes-Benz C280
2001 – 2005 Mercedes-Benz C320
2006 – 2007 Mercedes-Benz C350
2003 – 2005 Mercedes-Benz CLK320
2006 – 2009 Mercedes-Benz CLK350
2003 – 2006 Mercedes-Benz CLK500
2007 – 2009 Mercedes-Benz CLK550
2006 – 2011 Mercedes-Benz CLS550
2005 – 2009 Mercedes-Benz E320
2003 – 2006 Mercedes-Benz E500
2007 – 2009 Mercedes-Benz E550
2002 – 2004 Mercedes-Benz AMG C32
2005 – 2006 Mercedes-Benz AMG C55
2003 – 2005 Mercedes-Benz AMG CLK55
2007 – 2011 Mercedes-Benz AMG CLS63
2003 – 2006 Mercedes-Benz AMG E55
2007 – 2009 Mercedes-Benz AMG E63
2006 – 2009 Mercedes-Benz E350
2006 Mercedes-Benz AMG CLS55

Recall summary

All vehicles affected by this recall are equipped with a sunroof. Due to a supplier error, the sunroof’s glass panel was inadequately bonded to the metal frame beneath it.

Because of that, the bonding adhesive could deteriorate and not hold these two components together. As a result, the glass panel may detach from the frame and fly away from the vehicle.

The component causing this recall is the sunroof cover, with part numbers A2117800300, A2097800200, A2197800100 or A2037800121, depending on the model.

Recall risks

A glass panel that detaches while driving will fly off, potentially hitting nearby pedestrians or oncoming vehicles. In addition, this part might land on the road, endangering other motorists.

Warning signs

If the adhesive starts falling apart, the owners might notice a partially detached sunroof and excessive wind noise while driving.

Other Mercedes-Benz recalls

This is not the first time Mercedes-Benz has had issues with fly-away components. Back in September 2022, they recalled more than 100,000 SUVs and sedans because their trim bars could detach while driving.

In addition, one of the recent Mercedes-Benz C-Class recalls over a fire risk took place in October 2022.

The repair

Dealers will inspect the sunroof and replace it if the bondage between the glass panel and the metal frame is inadequate. The repair is free of charge.

Vehicle owners will be notified on February 21, 2023.

Is your vehicle part of this recall?

More than 100,000 cars are affected by this Mercedes detached sunroof panel recall. To do a Mercedes-Benz recall check and see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Mercedes-Benz recalls SUVs over seat lock issue, injury risk

October 28, 2022 Joseph Estabillo Mercedes-Benz Recalls

Jacksonville, FL – October 28, 2022 – Mercedes-Benz (OTCMKTS:MBGYY) is issuing a recall for 59,574 SUVs over faulty locks on the third-row seat backs, which could lead to injury in the event of a crash.

The recall covers the following models:

2021 Mercedes-Benz AMG GLS63
2020 – 2022 Mercedes-Benz GLS 450
2020 – 2022 Mercedes-Benz GLS 580

Recall summary

Seat back locks secure seat backs in place and prevent them from unintentionally moving forward when an accident occurs. In the affected models, locks on the third-row seats could fail when the vehicle is involved in a crash due to a supplier error.

The component involved in this recall is the seat backrest frame located in the Mercedes-Benz third row seats, with part numbers A1679301702 and A1679301802.

Recall risks

When a crash happens, a defective seat lock could cause the seat back to forcefully fold forward, increasing the occupant’s risk of injury.

Other Mercedes-Benz AMG recalls

In May 2022, Mercedes-Benz issued a recall for 21,306 mild-hybrid vehicles over a loose electrical connection under the front passenger seat, which presents a higher risk of overheating and fire.

In July 2022, the automaker issued another recall for 8,530 cars over a software issue on the rearview camera that could prevent it from displaying an image on the dashboard monitor. This reduces the driver’s view of the area behind the vehicle, increasing the risk of an accident.

The repair

Owners can bring affected vehicles to an authorized Mercedes-Benz dealer, who will check the third-row seat back locking mechanisms and, if necessary, replace the seat back. This will be done at no cost to the owner.

Affected owners will be notified on or around November 29, 2022.

Is your vehicle part of this recall?

More than 59,000 vehicles are affected by this Mercedes-Benz seat back lock recall. To see if your vehicle is included, run a Mercedes-Benz recall check using MotorSafety’s free vehicle lookup tool.

Daimler recalls Mercedes-Benz vehicles over risk of fire

August 13, 2022 Joseph Estabillo Mercedes-Benz Recalls

Jacksonville, FL – August 13, 2022 – Daimler (OTCMKTS:DMLRY), which owns Mercedes-Benz, is recalling 27,330 vehicles over an issue with the transmission’s electrical system, which could lead to a fire. This increases the risk of injury and even death.

The recall covers the following models:

2019 – 2021 Mercedes-Benz AMG CLS53
2019 – 2023 Mercedes-Benz AMG E53
2021 – 2023 Mercedes-Benz AMG GT43
2019 – 2023 Mercedes-Benz AMG GT53
2019 – 2023 Mercedes-Benz CLS450
2021 – 2023 Mercedes-Benz E450

Recall summary

The transmission uses a wiring harness to organize and protect the electrical cables within. In the affected vehicles, an overly tight harness could pull the wires’ protective insulation away from the electrical connector. This could leave the connector exposed to water, which can cause corrosion and a short circuit.

The component involved in this recall is the electrical wiring harness with multiple part numbers including A2135403969, A2135404069 and A2385400717.

Recall risks

A short circuit can lead to a fire, which could cause injury.

Warning signs

Drivers may be alerted to an impending short circuit by either an illuminated yellow battery icon or a “4Matic malfunction” warning message on the dashboard instrument panel.

Other Mercedes-Benz recalls

Last month, a Mercedes-Benz recall was issued for 8,530 vehicles due to a problem with the rearview camera. This was the latest in a string of Mercedes-Benz electrical issues.

In May 2022, there was a Mercedes-Benz AMG recall and a stop-drive notice for 292,287 vehicles over an issue with the braking system. The recall also included R, GL and ML-class vehicles, as reported.

The repair

Dealers will check the electrical connectors on the affected vehicles and fix them as needed. An additional bracket will also be installed to reduce the tension on the harness. Daimler says that repairs on all affected vehicles will be performed free of charge.

Affected owners will be notified by September 20, 2022.

Is your vehicle part of this recall?

More than 27,000 vehicles are included in this Mercedes-Benz transmission recall. To see if your vehicle is affected, run a Mercedes-Benz recall check using MotorSafety’s free vehicle lookup tool.

Daimler recalls Mercedes-Benz vehicles over rearview camera issue

July 23, 2022 Joseph Estabillo Mercedes-Benz Recalls

Jacksonville, FL – July 23, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, has issued a recall for 8,530 vehicles due to a software issue which may prevent the rearview camera from displaying. This increases the risk of a crash.

The recall covers the following models:

2021 Mercedes-Benz Maybach S 580
2021 Mercedes-Benz S 500
2021 Mercedes-Benz S 580
2022 Mercedes-Benz AMG EQS 53
2022 Mercedes-Benz AMG EQS 450
2022 Mercedes-Benz AMG EQS 580

Recall summary

While the rearview and exterior side mirrors allow the driver to check the vehicle’s rear for hazards, the rearview camera provides a clearer view of the areas beyond their reach. When reverse gear is engaged, the camera provides a video feed which is displayed on the vehicle’s dashboard monitor.

In the affected vehicles, a software error on the Mercedes-Benz User Experience (MBUX) multimedia system may cause central display – and by extension, the rearview camera – to remain blank when the car is unlocked.

The component involved in this recall is the MBUX multimedia system software, with multiple part numbers including 2979036000, 2979036501, A2239030203 and A2239025920.

Recall risks

Other Mercedes-Benz recalls

In March 2022, Daimler issued a recall for Mercedes-Benz Metris vans over a similar problem with the rearview cameras. Affected units had the displayed image freeze while the vehicle was reversing, increasing the risk of an accident.

The Mercedes-Benz S500, S580, EQS 450, and EQS 580 were also the subjects of a recall in the same month due to defective rear lights. On the affected models, the rear turn signals, reversing lights and hazard lights may become inoperable, increasing the risk of a crash.

There was a Mercedes-Benz Maybach recall in May this year due to the risk of fire, as reported. The recall also included GLE and GLS vehicles.

The repair

Dealers update the MBUX software used in the affected vehicles. There will be no charge for this service. Mercedes-Benz will reimburse owners who paid to have the problem fixed prior to the recall order.

Affected owners will be notified by September 9, 2022.

Is your vehicle part of this recall?

More than 8,000 vehicles are included in this Mercedes-Benz rearview camera recall. To see if your vehicle is affected, run a Mercedes-Benz recall check using MotorSafety’s free vehicle lookup tool.

Daimler recalls vans and cars that cannot dial 911

May 29, 2022 Bojan Popic Daimler (DTNA), Mercedes-Benz Recalls

Jacksonville, FL – May 29, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, is recalling 254,799 vans and cars over inability of the vehicles to dial emergency services. This compromises the occupants’ ability to get timely help in the event of a crash.

The recall affects Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vans, as well as CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class and G-Class vehicles.

Some of the affected vehicles include:

2021 Mercedes-Benz S550
2019–2021 Mercedes-Benz AMG GLA45
2019 – 2021 Mercedes-Benz AMG CLS5
2019 – 2021 Mercedes-Benz AMG GLC43
2019 – 2021 Mercedes-Benz AMG GLC63
2019 – 2021 Mercedes-Benz AMG GT C
2017 – 2021 Mercedes-Benz CLA250
2020 – 2021 Mercedes-Benz E350

Recall summary

All of the recalled vehicles have an emergency call system, which Daimler refers to as eCall. This is an in-built communication device that allows occupants to contact emergency services with a touch of a button.

Due to a SIM card software issue, the eCall may not be able to access the mobile phone network, preventing the car occupants from dialing 911 in the case of an emergency.

The component causing this recall is the communication module software, with different part numbers, depending on the model.

A detailed list of vehicles affected by this recall is available here and here.

Recall risks

The car occupants may not be able to get help in time, increasing the chance of a serious injury or even death.

Other Mercedes-Benz recalls

Just last week, Daimler told drivers not to drive close to 300,000 Mercedes-Benz vehicles because of potential brake failure, as reported. Earlier this month, around 12,000 Sprinter vans were recalled due to faulty rearview cameras, also as reported.

The repair

Daimler will update the SIM software using the over-the-air, or OTA, feature. Should this procedure fail, the owners will be individually contacted and advised to visit an authorized dealer.

Metris and Sprinter van owners will receive letters with additional information on June 20, 2022 while Mercedes-Benz owners will be notified on July 19, 2022. All updates are free of charge.

Is your vehicle part of this recall?

This Mercedes-Benz emergency call recall is affecting more than 200,000 vehicles. To do a Mercedes-Benz recall check and see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Daimler recalls new Mercedes-Benz cars with faulty cruise control

April 7, 2022 Bojan Popic Mercedes-Benz Recalls

Jacksonville, FL – April 7, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, has recalled 8,396 of new cars whose faulty cruise control that may increase the risk of a crash.

A lengthy list of affected models includes:

2021 Mercedes-Benz AMG CLS53
2021 Mercedes-Benz AMG E63S
2022 Mercedes-Benz AMG EQS
2022 Mercedes-Benz AMG GT43
2022 Mercedes-Benz AMG GT53
2022 Mercedes-Benz AMG GT63 S
2022 Mercedes-Benz AMG SL55
2022 Mercedes-Benz AMG SL63
2022 Mercedes-Benz C300
2022 Mercedes-Benz CLS450
2022 Mercedes-Benz EQS450
2022 Mercedes-Benz EQS580
2022 Mercedes-Benz S500
2021 – 2022 Mercedes-Benz S580
2021 – 2022 Mercedes-Benz AMG E53
2021 – 2022 Mercedes-Benz E350
2021 – 2022 Mercedes-Benz E450

Recall summary

The recalled vehicles are equipped with a cruise control system – called DISTRONIC – that assists the driver with braking, speed and keeping adequate distance between the car in question and other vehicles.

The feature still requires the driver to keep his or her hands on the wheel, which is monitored by a series of sensors.

In affected vehicles, the sensors may be programmed incorrectly. This means that the car will continue driving using DISTRONIC even if the driver’s hands are not on the steering wheel.

It also means that in the event that the driver loses consciousness, the vehicle would not stop driving or call 911.

Recall risks

The defect increases the risk of a crash and injury for the occupants of the car, as well as other motorists and pedestrians.

Other Mercedes-Benz recalls

Some cars from this list may have been affected by a recent recall due t o inoperable rear lights. Some of the same model-years may also be subject to a November recall due to the risk of stall, as reported.

The repair

Dealers are going to rectify this problem by installing updated DISTRONIC software, which will ensure proper hand detection control operation. Notifications to vehicle owners will be sent on May 20, 2022. All repairs and updates will be done free of charge.

Is your vehicle part of this recall?

This Mercedes-Benz recall affects more than 8,000 vehicles. To do a Mercedes-Benz recall check and see if yours is one of them, use MotorSafety’s free vehicle lookup tool.

Daimler recalls Mercedes-Benz Metris vans over increased fire risk

March 17, 2022 Joseph Estabillo Mercedes-Benz Recalls

Sandy Springs, GA – March 17, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, has issued a recall for 42,132 vehicles due to a fuel leak, which increases the possibility of a fire.

The recall covers the following vans:

2017 Mercedes-Benz Metris
2018 Mercedes-Benz Metris
2019 Mercedes-Benz Metris
2020 Mercedes-Benz Metris
2021 Mercedes-Benz Metris
2022 Mercedes-Benz Metris

Recall summary

The upper and lower lines connecting the fuel hose in the engine compartment on the recalled Mercedes-Benz Metris vans are attached incorrectly. This could result in fuel leaking from the vehicle’s underside during operation.

The components involved in this recall are the fuel hose with part number N000000004158 and the click clamp with part number A0069971890.

Recall risks

Fuel leaking from an incorrectly secured hose can affect the vehicle’s normal operation and efficiency. More importantly, if the fuel leaks near an ignition or heat source within the engine, it could present a potential fire risk and increase the likelihood of bodily injury or property damage.

Warning signs

The driver may perceive “fuel odor…in the interior compartment” even if the leak is minor.

Other Mercedes-Benz Metris recalls

This is the fourth Mercedes-Benz Metris recall this year. Earlier this month, the manufacturer issued two recalls, one for a faulty rearview camera and another one for a brake fluid leak, which could result in decreased brake performance, as reported.

In January, Metris vans were among 48,800 vehicles recalled due to the risk of rollaway, also as reported.

The repair

Dealers will inspect the recalled vehicles’ upper and lower fuel hose connections and replace them, as well as hoses, if necessary.

Affected owners will be notified by April 11, 2022, and all repairs will be done free of charge.

Is your vehicle part of this recall?

More than 42,000 vehicles are included in this Mercedes-Benz Metris fuel leak recall. To see if your vehicle is part of this Mercedes recall, use MotorSafety’s free vehicle lookup tool.

Daimler recalls Metris vans over decreased braking peformance

March 6, 2022 Joseph Estabillo Mercedes-Benz Recalls

Sandy Springs, GA – March 6, 2022 – Daimler (OTCMKTS:DMLRY), which owns the Mercedes-Benz brand, has issued a recall for 28,743 vehicles over improperly mounted brake reservoirs that can detach during use, affecting “braking performance” and increasing the risk of a crash.

The recall covers the following vans:

2016 Mercedes-Benz Metris
2017 Mercedes-Benz Metris
2018 Mercedes-Benz Metris
2019 Mercedes-Benz Metris
2020 Mercedes-Benz Metris
2021 Mercedes-Benz Metris

Recall summary

Brake fluid is a necessary component of a vehicle’s braking system, providing the force that allows the brakes to engage when the brake pedal is pressed by the driver. This fluid is stored in a reservoir tank located in the engine bay.

The reservoir for the 2016 Mercedes-Benz brake fluid is mounted improperly on recalled vehicles. This can cause the component to detach during operation, potentially compromising the vehicle’s capability to provide adequate and timely braking force.

The component involved in this recall is the Expansion Rivet, with part number A2019900192.

Recall risks

Decreased braking performance increases possibility of a crash.

Warning signs

The driver may become aware of the issue if he or she sees the “brake warning lamp” come on in the instrument panel or feels a “a gradual softening of brake pedal resistance.”

Other Mercedes-Benz Metris recalls

Over 17,000 vans were just recalled due to a faulty rearview camera that could cause the image to freeze, increasing the risk of a crash while backing up, as reported.

The repair

Dealers will make sure that the reservoir is attached as a way of addressing Mercedes brake issues. Affected owners will be notified by mail by March 28, 2022. All inspections and repairs will be conducted free of charge.

Is your vehicle part of this recall?

More than 28,700 vehicles are included in this Mercedes-Benz recall. To do a Mercedes-Benz recall check, use MotorSafety’s free vehicle lookup tool.

Recall summary

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