Chrysler recalls RAM trucks over faulty rearview cameras

Auburn Hills, MI – June 28, 2022 – Stellantis (NYSE:STLA) which owns Chrysler, has issued a recall for 117,759 RAM pickup trucks due to a problem with the rearview camera which may not display an image when backing up. This ups the risk of a crash and injury.

The recall covers the following models: 

  • 2022 RAM 1500 
  • 2022 RAM 2500 
  • 2022 RAM 3500 

Recall summary

Rearview camera sends video feed to be displayed on the dashboard monitor when reverse gear is engaged, allowing drivers to watch out for hazards such as obstacles and pedestrians.

On the affected vehicles, “the radio software may prevent the rearview image from displaying.”

Recall risks

Without the video image projected onto the dashboard monitor, drivers may find it more difficult to maneuver in reverse as they would not be able to see behind the vehicle if it is safe to proceed.  This puts them at risk of hitting other objects such as poles, walls, and other people outside the vehicle, leading to injury.   

For more on risks of this recall, please visit our recent article on a Toyota rearview camera recall over the same issue.

Other Ram recalls 

Ram 2500 and 3500 trucks for the 2019 and 2020 model years were recalled in February 2022, because of faulty windshield wipers, as reported.

A total of 38,157 Ram 1500 trucks for the 2021 model year were also recalled in December 2021 over a problem with the rearview camera, also as reported.

The repair

Dealers will inspect and update the radio software at no cost to customers. Stellantis will reimburse customers who paid for the recall-associated repairs on their own.

 Affected owners will be notified by mail by July 29, 2022

Is your vehicle part of this recall?

More than 117,000 vehicles are included in this Ram truck rearview camera recall . To see if your vehicle is affected, run a Ram truck recall check using MotorSafety’s free vehicle lookup tool.  

Joseph EstabilloChrysler recalls RAM trucks over faulty rearview cameras

Stellantis recalls vehicles due to risk of limited visibility

Auburn Hills, MI – July 28, 2021  – Stellantis (NYSE:STLA) – which makes the Ram and Chrysler brands – has announced a recall for 14,096 vehicles due to the limited visibility from faulty front cameras, which augements the risk of a crash when backing up. The recall includes 2021 Dodge Ram 1500 pickup trucks.

The component in question is a “trailer reverse steering control module,” with a part number of 68423566AE.

Recall summary 

Due to a software error, the rearview camera image in the recalled cars fails to display when backing up.

Risks

A lack of visibility when backing up can increase the risk of an accident, leading to a crash or injury.

Warning signs

The first warning sign is the rear view image not displaying on the software when the vehicle is placed into reverse. The second warning sign is when the Electronic Throttle Control warning indicator illuminates on the instrument panel cluster.

Other Ram recalls

In April 2021, Stellantis Chrysler recalled 19,000 Dodge Ram vehicles over concern the vehicles would catch fire.  For more Chrysler recalls, please check out this page.

At the same time, rearview camera recalls are very common. In May, Daimler recalled more than 340,000 Mercedes-Benz cars because of a similar issue. In March, BMW asked drivers to take in 13,858 cars for repair because of a software glitch that made the cameras prone to malfunctioning when the cars were shifted in reverse.

Repair

Owners are set to be notified via mail starting July 30, 2021. The repair is a software fix that takes about 30 minutes and is provided free of charge.

Is your vehicle part of this recall? 

Over 14,000 vehicles are part of this Chrysler recall and as of July 20, 1,398 of them were already remedied.  To check if your vehicle is part of this Ram 1500 recall, use Motorsafety’s free vehicle lookup tool.

Mikaela BolkerStellantis recalls vehicles due to risk of limited visibility

Chrysler Recalls Jeep, Ram, Dodge Vehicles to Fix Distracting Rear-View Camera

Laguna Hills, CA – May 12, 2020 – Chrysler (NASDAQ: FCA) announced the recall of several models of Jeep SUVs, Ram pickup trucks, Dodge SUVs and Chrysler minivans equipped with 8.4” or 12” radio displays.

The recall includes the following models:

  • 2020 Jeep Gladiator
  • 2020 Jeep Cherokee
  • 2019-2020 Ram 1500 Pickup
  • 2019-2020 Ram 2500 Pickup
  • 2019-2020 Ram 3500 Pickup
  • 2019-2020 Chrysler Pacifica
  • 2019-2020 Dodge Durango
  • 2019-2020 Jeep Grand Cherokee
  • 2019-2020 Jeep Wrangler
  • 2019-2020 Jeep Renegade
  • 2019 Dodge Challenger

Recall Summary

Because of a software error, the rear-view camera image remains displayed after the vehicle shifts out of reverse, which could distract the driver and increase the risk of a crash.

In addition to the safety issue related to distracted driving, Chrysler initiated the recall to ensure vehicles meet federal standards that require rearview cameras to turn off within 10 seconds after shifting out of reverse.

The remedy will be available as early as May 22, 2020. The manufacturer will cover the cost to repair vehicles, which consists of a software update that could take up to a half day to repair at a certified service center.

Driving Risks

The rear-view camera potentially leads to a crash because once the driver shifts into drive, the vehicle is in forward motion while the navigation system displays an image in backward motion. If this were to happen while the driver pulls into traffic or an area with pedestrians, the risks of a crash increase.

The Threat Of Distracted Driving

According to the CDC, distracted drivers pose a serious problem that results in thousands of deaths each year. Several campaigns exist to bring more awareness to the problem, as well as April being designated as National Distracted Driving Awareness Month.

In both 2016 and 2017, over 3,000 people lost their lives in a motor vehicle crash involving distracted drivers.

National Highway Traffic Safety Administration (NHTSA) – April 2019

In 2017, the National Highway Traffic Safety Administration (NHTSA) classified 9% of traffic facilities as distraction-affected crashes, which means the driver was distracted at the time of the crash. In both 2016 and 2017, over 3,000 people lost their lives in a motor vehicle crash involving distracted drivers.

Other Recent Recalls

Earlier this year, some 2018-2020 Jeep Wranglers and 2020 Jeep Gladiators were the subjects of a recall involving the manual transmission. The recall affected almost 30,000 Jeep Wranglers and over 3,400 Jeep Gladiators. In addition to the manual transmission recall, Jeep also recalled over 33,000 Jeep Gladiators because of a clutch defect.

Is Your Vehicle Affected By This Recall?

Over 318,000 cars are included with this Chrysler recall. To find out if your vehicle is one of them, visit MotorSafety.org, where you can search for open recalls on your vehicle, set up an appointment for any needed repairs, and sign up for automatic alerts so you know when your vehicle might be not safe to drive.

Joe GlaserChrysler Recalls Jeep, Ram, Dodge Vehicles to Fix Distracting Rear-View Camera