Chrysler recalls vehicles with defective rearview cameras

 

Auburn Hills, Mich. – July 13, 2018 – Fiat Chrysler Automobiles has recalled more than 1,700 vehicles potentially equipped with defective rearview cameras, according to documentation submitted to the National Highway Transportation Safety Administration.

The campaign affects 2018 Dodge Journey sport utility vehicles produced between May 1, 2018, and May 25, 2018. The American automaker suspects all of the vehicles referenced in the action contain the defective parts.

The Defect

The affected vehicles contain rearview mirror displays with integrated cameras. When in operating in reverse, drivers viewing their progress in dash-mounted displays may encounter cautionary text that obscures their view and therefore increases the likelihood of an accident.

In addition to posing a serious hazard to occupants, the defective cameras violate Federal Motor Vehicle Safety Standard No. 111, which mandates that all manufacturers ensure all models facilitate “clear and reasonably unobstructed view{s} to the rear.”

FCA has yet to receive field reports connecting the defect to any accidents or injuries.

Timeline of Events

Quality assurance personnel at the Toluca Assembly Plant in Toluca, Mexico conducted rearview mirror compliance tests May 21, 2018, and found that cautionary text displayed in conjunction with the rearview camera view inhibited visibility. One day later, engineers confirmed the presence of the defect and notified the FCA Safety and Regulatory Compliance, which quickly initiated a noncompliance investigation.

Members of the Vehicle Regulations Committee reviewed the matter on June 7, 2018, following the conclusion of the inquiry and, based on the evidence uncovered in the investigation, recommended for an immediate voluntary safety recall.

The Solution

FCA intends to direct dealers to replace the rearview mirrors in affected vehicles free of charge, according to an NHTSA recall acknowledgement document. The automaker will notify both dealers and owners on or around Aug. 3, 2018. Individuals in possession of the recalled models can expect to receive notification via first-class mail.

Owners in need of assistance prior to the start of the campaign can speak with FCA customer service staff by calling (800) 853-1403. Callers should use the internal recall identification code U58. Owners can also connect with the NHTSA directly using the agency’s toll-free Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesChrysler recalls vehicles with defective rearview cameras

2014-18 JEEP CHEROKEE RECALLED

2014-18 JEEP CHEROKEE RECALLED

Fiat Chrysler Automobiles (FCA) has issued a recall for the 2014-2018 model-year Jeep Cherokee,over concerns a faulty Power Control Module (PCM) could make cruise control to lock or accelerate unexpectedly.

The manufacturer reports the PCM’s computer software is faulty, and could cause the “possible locking of speed or cause acceleration of the vehicle” when cruise control is activated…Read more on CarAdvice.com

Sean Reyes2014-18 JEEP CHEROKEE RECALLED

Chrysler Pacifica Minivan Is Recalled for a Rollaway Issue

Chrysler Pacifica Minivan Is Recalled for Rollaway Issue

Fiat Chrysler Automobiles (FCA) issued a recall of 240,242 Chrysler Pacifica minivans because a small piece of dashboard trim that’s attached to the vehicle’s manual Park release is too easy to remove…

Vehicles recalled: Chrysler Pacifica minivans built between June 15, 2016 and April 6, 2018.

The problem: Dashboard trim that covers the vehicle’s Manual Park Release is too easy to remove without a screwdriver, which increases the likelihood of accidentally shifting from Park into Neutral…Read more on ConsumerReports.org

Sean ReyesChrysler Pacifica Minivan Is Recalled for a Rollaway Issue

Fiat Chrysler recalls 4.8 million vehicles that could get stuck in cruise control

Fiat Chrysler recalls 4.8 million vehicles that could get stuck in cruise control

Only one incident related to the malfunction has been reported to Fiat Chrysler (FCAU), and there are no reported injuries.

The issue can be triggered when the car accelerates while operating under cruise control, which it might do in order to maintain its speed while climbing a hill, the company said. This could potentially cause a short circuit… Read more on Money.CNN.com

Sean ReyesFiat Chrysler recalls 4.8 million vehicles that could get stuck in cruise control

2018 Dodge, Jeep, Chrysler and Ram Vehicles: Recall Alert

2018 Dodge, Jeep, Chrysler and Ram Vehicles: Recall Alert

Sean Reyes2018 Dodge, Jeep, Chrysler and Ram Vehicles: Recall Alert

Jeep Recalls Cherokees for Fire Risk

Jeep Recalls Cherokees for Fire Risk

Fiat Chrysler Automobiles is recalling 48,990 Jeep Cherokee SUVs because a faulty fuel tube may leak, which could start an engine fire.

The recall applies only to 2018 Cherokees equipped with 2.4-liter, four-cylinder engines; the action is expected to begin June 20, 2018. FCA said it is unaware of any accidents or injuries related to this problem…Read more at ConsumerReports.org

Sean ReyesJeep Recalls Cherokees for Fire Risk

FCA recalls vehicles with defective lower control arms

Auburn Hills, Mich. – Fiat Chrysler Automobiles has recalled almost 240,000 vehicles potentially equipped with defective lower control arms, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2007 Jeep Liberty sport utility vehicles produced between Aug. 29, 2003, and June 29, 2007, at the Toledo North Assembly Plant in Toledo, Ohio. FCA suspects all of the models referenced in the action contain the defective parts.
The Defect
Affected vehicles feature lower control arms that are prone to corrosion damage and could therefore fracture. Such an event would drastically degrade vehicle driveability and increase the likelihood of an accident. FCA has discovered at least one collision linked to the defect, according to an internal chronology document given to the NHTSA. That said, the automaker has yet to receive reports connecting the problematic part to any injuries.
Timeline of Events
FCA on March 12, 2012, recalled numerous 2004-2005 Jeep Liberty SUVs with corrosion-prone lower control arms. Most of these vehicles were sold in so-called “salt-belt states,” or states that experience significant winter precipitation and therefore consistently deploy corrosive road salt. The car manufacturer expanded this recall June 5, 2012, this time including 2006-2007 Jeep Liberty models. On Aug. 16, 2016, the FCA Vehicle Safety and Regulatory Compliance organization launched an investigation following the receipt of customer complaints involving 2004-2007 Jeep Liberty SUVs that were not included in the two earlier safety campaigns. These reports outlined instances of lower control arm corrosion and fracturing. Ultimately, the VSRC decided to initiate field monitoring, which began in September 2016 and came to a close in January 2017.
The FCA VSRC initiated yet another field survey immediately following the initial analysis to determine whether the defect existed outside of the salt-belt states. In March, the survey team returned with results: 2004-2007 Jeep Liberty SUVs in other states were indeed equipped with lower control arms that showed signs of internal and external corrosion. Despite these findings, the VSRC decided to close its investigation April 6, 2017, and switch back to field monitoring, which continued for more than a year. On April 23, 2018, the group took stock of the field monitoring data. More than 157 reports had been filed pertaining to 2004-2007 Jeep Liberty SUVs not included in the original recalls. This finding prompted the VSRC to launch a third voluntary safety campaign April 25, 2018.
The Solution
FCA will direct dealers to replace the rear lower control arms in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. The automaker intends to notify dealers and owners on or around June 20, 2018. Individuals in possession of recalled 2007 Jeep Liberty SUVs who need more immediate assistance can contact FCA customer service personnel by calling (800) 853-1403. Callers should use the internal recall reference code U38. Owners can also reach out to the NHTSA directly using the agency’s toll-free Vehicle Safety Hotline at (888) 327-4236.
Sean ReyesFCA recalls vehicles with defective lower control arms

Chrysler recalls SUVs with defective frame components

Auburn Hills, Mich. – May 4, 2018 – Chrysler Fiat Automobiles has recalled more than 100 vehicles potentially equipped with defective vehicle frame components, according to documentation submitted to the National Highway Transportation Administration. The campaign involves 2018 Jeep Wrangler sport utility vehicles produced between Oct. 15, 2017, and Oct. 16, 2017. FCA suspects roughly half of the vehicles referenced in the recall contain the defective parts.
The Defect
The affected vehicles feature frames with rear underbody ladder rails that are prone to premature corrosion and failure. In the event that ladder rail fails, the adjacent left rear seat mount may loosen. Additionally, ladder rail corrosion can weaken the structural integrity of the left rear floor pan. Together, these developments may increase the risk of occupant injury during an accident. However, FCA has yet to receive reports connecting the defective underbody ladder rails to any accidents or injuries.
Timeline of Events
In October 2017, FCA engineers discovered 2018 Jeep Wrangler underbody ladder rails that appeared to differ from other frame components. This finding prompted the FCA Vehicle Safety and Regulatory Compliance group to open official investigation into the matter. Over the course of November 2017 and December 2017, the VSRC organization collaborated with personnel from FCA Materials Engineering to assess the galvanized coating used on the underbody ladder rails, as the varnish seemed to exhibit depleted moisture protection capabilities. During this time, VSRC members also met with the Body Engineering team to better understand the initial design for the 2018 Jeep Wrangler.These safety and quality assurance stakeholders reviewed build data and parts receivable timelines, as well, using this information to determine the scope of the problem.
The VSRC group in January 2018 convened with FCA Safety Engineering experts to understand the various hazards created by potentially corroded underbody ladder rails. One month later, VSRC members received confirmation from the engineering group that the parts were indeed at risk of experiencing premature oxidization and could fail as a result. Throughout March 2018, the VSRC organization reviewed production data and determined the number of vehicles potentially affected. On April 5, 2018, the group met with the Vehicle Regulations Committee, and together, these two bodies decided a voluntary safety recall was necessary.
The Solution
FCA has yet to develop a solution to this issue. However, the automaker does intend to reach out to both owners and dealers June 1, 2018, according to an NHTSA recall acknowledgement document. Owners in need of assistance prior to the start of the recall can contact FCA customer service at (800) 853-1403. Callers should use the internal recall identification code U27. Owners can also connect with the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.
Sean ReyesChrysler recalls SUVs with defective frame components

Chrysler recalls vehicles with defective body supports

Auburn Hills, Mich. – April 23, 2018 – Fiat Chrysler Automobiles has recalled more than 12,500 vehicles potentially equipped with defective body supports, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2018 Alfa Romeo Stelvio sport utility vehicles produced between March 20, 2017, and Feb. 14, 2018.
FCA suspects that all of the vehicles referenced in the action contain the defective parts.
The Defect
Affected vehicles feature A-pillar joints that are not properly sealed to adjacent heating ventilation air conditioning boxes. Consequently, moisture intrusion can occur, resulting in corrosion to the A-pillar and the body control module.
Should oxidization take place, various vehicle components may fail, including the windshield wipers, turn indicators, the horn and the exterior lighting system. Without these features, the likelihood of accident or injury increases dramatically. However, FCA has yet to receive reports connecting the defect to any collisions or injuries.
Timeline of Events
The Alfa Romeo Vehicle Safety and Regulatory Compliance group on Sept. 15, 2017, launched an internal investigation after receiving a warranty claim detailing an instance of front wiring harness oxidization. More than one month later, stakeholders for the automaker, an FCA subsidiary, met to discuss the issue and the potential impact. On Oct. 26, 2017, a little over week after the stakeholder meeting, Alfa Romeo received another warranty clam outlining multiple electrical failures. This promoted a more in-depth investigation, which continued into 2018.
Between October 2017 and January 2018, the Alfa Romeo Quality and Product Development Body Engineering team attempted to recreate the outcomes described in the warranty claims in house. This involved testing the vehicle in question for water intrusion. This analysis later revealed the presence of corrosion near where the A-pillar is sealed to the heating ventilation air conditioning box.
Engineers for the automaker concurrently performed water intrusion tests on the nearby body control module, finding similar results. On March 19, 2018, Alfa Romeo concluded its investigation with validation tests performed via handheld wand and end-of-line water analysis.
Members of the Vehicle Regulations Committee reviewed the matter March 23, 2018, and decided that a voluntary safety recall was necessary. Alfa Romeo notified dealers of the impending action March 29, 2018.
The Solution
Alfa Romeo has directed dealers to install additional sealant protections in affected vehicles free of charge, according to an NHTSA recall acknowledgment document. The automaker intends to notify owners via first-class mail May 18, 2018. Those in need or more immediate assistance can contact FCA customer service at (800) 853-1403. Callers should use the internal recall identification code U36. Owners can also reach out to the NHTSA directly using its Vehicle Safety Hotline at (888) 327-4236.
Sean ReyesChrysler recalls vehicles with defective body supports

Chrysler recalls vehicles with defective oil pumps

 

Auburn Hills, Mich. – March 14, 2018 – Fiat Chrysler Automobiles has recalled nine vehicles potentially equipped with defective oil pumps, according to documentation submitted to the National Highway Transportation Safety Administration. The campaign affects 2017 Jeep Renegade sport utility vehicles produced between Nov. 8, 2017, and Nov. 9, 2017, at the Toulca Assembly Plant in Toulca, Mexico, and the Belvedere Assembly Plant in Belvedere, Illinois. FCA suspects just 1 percent of the models named in the action actually contain the defective parts.

The Defect

Affected vehicles could contain 2.4-liter engines with cracked oil pump housings. These defective fixtures may inhibit oil pump operation, eventually leading the feature to fail and cause unexpected engine stalling. The defective component therefore poses a serious safety risk to occupants as it increases the likelihood of an accident. However, FCA has yet to receive field reports connecting the problematic part to any accidents or injuries.

Timeline of Events

On Sept. 5, 2017, engineers at the Fremont, Indiana-based parts supplier Metaldyne BSM discovered a recently assembled oil pump with a crack in its housing, according to an internal recall chronology document given to the NHTSA. Eight days later, Metaldyne alerted FCA. On Sept. 15, 2017, the automaker brought the problem to the Vehicle Safety and Regulatory Compliance group, which immediately launched an investigation.

FCA Supplier Control and engineers from the Dundee Engine Plant in Dundee, Michigan and the Saltillo North Engine Plant in Ramos Arizpe, Coahuila, Mexico confirmed the problem via material inspection and oil pump traceability studies Oct. 5, 2017. The VRC on Oct. 17, 2017, decided to conduct a voluntary safety recall for approximately 357 vehicles believed to contain the defective oil pumps., according to an NHTSA safety recall report. By this point, FCA had found nine separate engine assemblies that had not been installed in vehicles. The oil pumps in these engines, despite originating from the flawed Metaldyne batch, were not included in the recall.

On Feb. 14, 2018, the VRC discovered that nine potentially problematic engine assemblies were not properly inspected before being installed in vehicles. This led the group to launch another voluntary recall Feb. 15, 2018.

The Solution

FCA will direct dealers to inspect the oil pumps in affected vehicles and replace them if necessary, according to an NHTSA recall acknowledgment document. These repairs will be done free of charge. The automaker intends to notify both dealers and owners April 13, 2018. Owners in need of more immediate assistance can contact FCA customer service representatives at (800) 853-1403. Callers should use the internal recall identification code U18. Owners can also reach out to the NHTSA directly using the Vehicle Safety Hotline at (888) 327-4236.

Sean ReyesChrysler recalls vehicles with defective oil pumps